Tag Archives: microsoft

.net, microsoft, mono, open source, professional, silverlight, software development

Mono splits from Novell/Attachmate to form basis of new company

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Mono is an open source implementation of .NET, formerly sponsored by Novell, and its future following Novell’s acquisition by Attachmate has been the subject of speculation.

Today Mono leader Miguel de Icaza has revealed new plans. In a blog post, he announces Xamarin, a new company focused on Mono. This company will build new commercial .NET tools for Apple iOS and Google Android, to enable .NET development on those platforms. Note that they will not be called MonoTouch and MonoDroid, the Novell offerings for this, but will be “source compatible”. I am sure there are brand and intellectual property ownership issues here; but de Icaza is no stranger to negotiating tricky issues of this kind, bearing in mind Mono’s relationship with Microsoft .NET. However I am not sure why the new company cannot acquire the existing brands, since it seems that Attachmate will no longer be able to support them.

The plans are not exactly new, but have been forced by Attachmate’s decision to lay off the entire Mono team:

We have been trying to spin Mono off from Novell for more than a year now. Everyone agreed that Mono would have a brighter future as an independent company, so a plan was prepared last year.

To make a long story short, the plan to spin off was not executed. Instead on Monday May 2nd, the Canadian and American teams were laid off; Europe, Brazil and Japan followed a few days later. These layoffs included all the MonoTouch and MonoDroid engineers and other key Mono developers.

Apparently Xamarin has “angel funding” but is looking for more.

The advent of MonoTouch and MonoDroid has been good for Mono, since it gives the project a stronger business model than it had previously. These mobile platforms are hot, and the ability to code for them in C# is great for Microsoft Platform developers. This factor could enable Xamarin to succeed.

On the other hand, Novell’s name gave Mono enterprise credibility as well as the backing of a large company, and these it now lacks.

The curious thing is that Mono is valuable to Microsoft. The company seems at times to hate Mono, because it removes the need for Windows, and at other times to love it, because it extends the breadth of .NET to include Linux and now iOS and Android. Microsoft gave some sort of official status to Moonlight, the Mono implementation of Silverlight, though the company’s support for Moonlight has always seemed hesitant.

So can we expect now that the company which can afford $8.5 billion for Skype, could expend a few million in support of Xamarin? Or will it stand by and hope that Mono fades away?

I have no idea, though I would like to see both Mono and Xamarin succeed. It is no threat to Microsoft, but does take .NET to places that Microsoft will never support. Without Mono, C# is merely a language for programming Windows.

.net, apple, cloud computing, development, microsoft, professional, software development, windows

Microsoft’s Azure toolkit for Apple iOS and Android is a start, but nothing like enough

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Microsoft ‘s Jamin Spitzer has announced toolkits for Apple iOS, Google Android and Windows Phone, to support its Azure cloud computing platform.

I downloaded the toolkit for iOS and took a look. It is a start, but it is really only a toolkit for Azure storage, excluding SQL Azure.

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What would I hope for from an iOS toolkit for Azure? Access to SQL Server in Azure would be useful, as would a client for WCF (Windows Communication Foundation). In fact, I would suggest that the WCF RIA Services which Microsoft has built for Silverlight and other .NET clients has a more useful scope than the Azure toolkit; I realise it is not exactly comparing like with like, but most applications built on Azure will be .NET applications and iOS lacks the handy .NET libraries.

A few other observations. The rich documentation for WFC RIA Services is quite a contrast to the Doxyfile docs for the iOS toolkit and its few samples, though Wade Wegner has a walkthrough. One comment asks reasonably enough why the toolkit does not use a two or three letter prefix for its classes, as Apple recommends for third-party developers, in order to avoid naming conflicts caused by Obective C’s lack of namespace support.

The development tool for Azure is Visual Studio, which does not run on a Mac. Microsoft offers a workaround: a Cloud Ready Package which is a pre-baked Azure application; you just have to amend the configuration in a text editor to point to your own storage account, so developers without Visual Studio can get started. That is all very well; but I cannot imagine that many developers will deploy Azure services on this basis.

I never know quite what to make of these little open source projects that Microsoft comes up with from time to time. It looks like a great start, but what is its long-term future? Will it be frozen if its advocate within Microsoft happens to move on?

In other words, this looks like a project, not a strategy.

The Windows Azure Tools for Eclipse, developed by Soyatec and funded by Microsoft, is another example. I love the FAQ:

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This sort of presentation says to developers: Microsoft is not serious about this, avoid.

That is a shame, because a strategy for making Azure useful across a broad range of Windows and non-Windows clients and devices is exactly what Microsoft should be working on, in order to compete effectively with other cloud platforms out there. A strategy means proper resources, a roadmap, and integration into the official Microsoft site rather than quasi-independent sites strewn over the web.

.net, cloud computing, microsoft, professional, software development, visual studio, Web

Microsoft’s Scott Guthrie moving to Windows Azure

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According to an internal memo leaked to ZDNet’s Mary Jo Foley, Microsoft’s Scott Guthrie who is currently Corporate VP of the .NET Developer Platform is moving to lead the Azure Application Platform team. This means he will report to Ted Kummert who is in charge of the Business Platform Division, instead of S Somasegar who runs the Developer Division; however both divisions are part of the overall Server and Tools Division. Server and Tools is the division from which Bob Muglia was ousted as president in January; the reason for this is still not clear to me, though I would guess at some significant strategy disagreement with CEO Steve Ballmer.

Guthrie was co-inventor of ASP.NET and is one of the most approachable of senior Microsoft execs; he is popular and respected by developers and his blog is one of the first places I look for in-depth and hands-on explanations of new features in Microsoft’s developer platform, such as ASP.NET MVC and Entity Framework.

I have spent a lot of time researching and using Visual Studio 2010, and while not perfect it is among the most impressive developer products I know, from the detail of the editor and debug features right through to ALM (Application Lifecycle Management) aspects like Team Foundation Server, testing in various forms, and build management. Some of that quality is likely due to Guthrie’s influence. The successful evolution of ASP.NET from web forms towards the leaner and more flexible ASP.NET MVC is another achievement in which I am sure he played a significant role.

Is it wise to take Guthrie away from his first love and over to the Azure platform? Only Microsoft can answer that, and of course he will still be responsible for an ASP.NET platform. I’d guess that we will see further improvement in the Visual Studio tools for Azure as well.

Still, it is a bold move and one that underlines the importance of Azure to the company. In my own research I have gained increasing respect for Azure and I would expect Guthrie’s arrival there to be successful in winning attention from the Microsoft platform developer community.

apple, smartphones

Photosynth for iPhone: capturing the unphotographable

We are having some unusually fine weather in the UK and I went for a walk in the Derbyshire Peak District yesterday. I was reflecting how hard it is to photograph wide vistas of countryside when I remembered that I installed the Microsoft Photosynth iPhone app a couple of weeks ago.

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It really is easy to use: you just fire up the app, tap to start a new picture, and turn the iPhone to new positions guided by on-screen markers. When the iPhone beeps, hold it still and a new photo is added.

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Panoramic photography is not new of course; my old Canon Ixus has a panorama feature. However, you have to navigate several menus to get the mode engaged, manually position the camera, and then use a separate application to stitch the images together.

The Photosynth app by contrast is great to use, and I have taken a landscape picture which I would never have bothered with before. My only complaint is that the beep can be hard to hear, but even if you miss it, the app does a reasonable job, especially in bright sunlight.

There are plenty of interesting images now turning up on the official Photosynth site – check the Mobile Panoramas section.

For more information see the official announcement post and video.

The point to ponder is why the app has come out first for Apple’s iPhone, rather than the company’s own Windows Phone7? Apparently a Windows Phone version is in preparation.

microsoft, professional, windows

Decent Microsoft results, but where is the cloud? where is mobile?

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Microsoft has released its results for the quarter ending March 31 2011. The figures are pretty good; but despite much talk about the cloud there is little sign that Microsoft is reinventing its business – unless you count Xbox, which has had another excellent quarter and is delivering meaningful operating income for the company.

Quarter ending March 31 2011 vs quarter ending March 31 2010, $millions

Segment Revenue Change Profit Change
Client (Windows + Live) 4445 -205 2764 -399
Server and Tools 4104 398 1419 149
Online 648 82 -726 -17
Business (Office) 5252 911 3165 623
Entertainment and devices 1935 725 225 75

Windows is a little down in the quarter, which Microsoft says in the press release is “in line with PC trends”; a small statement which disguises what must be real concern about the market drift towards iPads and SmartPhones that are made by other companies.

Server and tools put in a decent but unspectacular performance. Office on the other hand was a powerhouse this quarter. Again, the press release statement is telling:

the integrated innovation with SharePoint, Exchange, Lync and Dynamics CRM is driving significant growth for the division

If you substitute “lock-in” for “integrated” you will not be far wrong. As an aside, I spoke to a major UK retailer last week about its move towards desktop virtualization. The exec I spoke to mentioned in passing that as they rolled out SharePoint 2010, they also realised that they would have to upgrade to Office 2010 at the same time, otherwise too much stuff just would not work properly. From Microsoft’s point of view, that is “integration” working as designed.

Online on the other hand, which I understand is mainly Bing and advertising revenue, had yet another miserable quarter. Microsoft says it is pleased that revenue increased; but the loss is bigger too, and the loss is comfortably bigger than the revenue which means it spent more than twice what it earned in this segment. Perhaps it is worth it, if Google is rattled even slightly by Bing’s growing search share, up to a claimed 13.9% in the US, but this is the longest of hauls.

So where’s the cloud? Azure is not mentioned in the release, and I am not even sure in which segment it lives; my guess is Server and Tools. Office 365, which is not yet launched, does get a mention. I think Office 365 will be big business for Microsoft, though it is going to cannibalise the server business a little.

Mobile? Somewhere lost in Entertainment and devices, where clearly the major element is Xbox. Something curious happened when Kinect launched; as a hands-free controller the device is imperfect but its genuine innovation seems to have boosted the profile and sales of the Xbox generally. A couple of years ago when we were all talking about the red ring of death I would not have expected such excellent figures.

This company remains a powerhouse, but the fact that its fortunes remain closely tied to those of the PC, and its lack of progress in mobile devices, are a concern.

internet, security, sony

Sony PlayStation network hacked, some disclosure, questions remain

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Sony has posted information about the “illegal intrusion on our systems” that has caused the PlayStation Network (PSN) to be closed temporarily. PSN is necessary for playing online games and downloading music and videos.

Sony has disclosed that:

Between April 17 and April 19 2011 an attacker gained access to “user account information”

The information includes:

name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained.

The information might include:

While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained

The remainder of the information is mainly generic advice on fraud prevention. Many comments to the blog post make the reasonable point: why were they not informed earlier?

How many users are on PSN? The number 75 million is widely reported. In January Sony claimed over 69 million PSN members.

It is easy to say that Sony should have operated a more secure system. Making a judgment on that is hard because there is a lot we do not know. Was this information encrypted? Sony says passwords were stolen, which may mean they were unencrypted though that is hard to believe; or that they were encrypted but likely to be easily decrypted, which is perhaps more likely. On the other hand the fact that encryption is not mentioned in the post tends to suggest that none of this information was encrypted.

The scale of the incident makes it remarkable but the fact of network intrusions and personal data being stolen is not surprising, and likely much more of this happens than is reported.

The state of internet security overall remains poor and what we see constantly is that security best practices are ignored. Convenience and the desire of marketers to grab as much personal data as possible constantly trumps security.

Here is Kim Cameron, Microsoft’s identity architect, writing in 2005:

We should build systems that employ identifying information on the basis that a breach is always possible. Such a breach represents a risk. To mitigate risk, it is best to acquire information only on a “need to know” basis, and to retain it only on a “need to retain” basis. By following these practices, we can ensure the least possible damage in the event of a breach.

…

The concept of “least identifying information” should be taken as meaning not only the fewest number of claims, but the information least likely to identify a given individual across multiple contexts. For example, if a scenario requires proof of being a certain age, then it is better to acquire and store the age category rather than the birth date. Date of birth is more likely, in association with other claims, to uniquely identify a subject, and so represents “more identifying information” which should be avoided if it is not needed.

Cameron’s thoughtful and excellent “laws of identity” lack take-up within Microsoft as well as elsewhere; the CardSpace system that was built to support it was scrapped.

An example of the low priority of security around the web is the prevalence of “password security answers” as Sony describes them. This is additional information that allow you to recover an account if the password is forgotten, especially if the email address associated with the account is no longer in use. Contrary to the impression given by the forms that require the information, these questions and answers reduce your security in order to ease the burden on support. They break Cameron’s laws of identity by providing the third party with information that it does not need, such as mother’s maiden name, though of course you can provide fictional answers and in fact I recommend this.

Personally I am also one of those people who never tick the “save credit card details” box. I am happy to enter them every time, rather than hand them over to a system of unknown security. Some sites do not let you make purchases without saving credit card details; as I recall, Amazon is one of them, and Apple another. This means the consequences of security breaches at these companies are greater, though I imagine they also make more sales since the friction of the purchasing process is reduced.

I am not optimistic that internet security will improve in the near future, though I guess that major breaches like this one are a force for reform.

Update: In a new post Sony says that credit card data was encrypted but personal data was not. I am surprised if this included passwords; but the IT world is full of surprises.

cloud computing, microsoft, sharepoint

Hands on with Office 365 – great service, some hassles

I have been trying Microsoft’s Office 365 which has recently gone into public beta, and is expected to go live later this year.

This cloud service provides Exchange 2010, SharePoint 2010 with Office Web Apps, and Lync Server to provide a complete collaboration service for organisations who prefer not to run these servers themselves – which is understandable give their cost and complexity.

Trying the beta is a little complex when you already have a working email and collaboration infrastructure. I chose to use a virtual machine running Windows 7 Professional. I also pre-installed Office 2010 Professional in an attempt to get the best experience.

Initial sign-up is easy and I was soon online looking at the admin screen. I could also sign into Outlook Web Access and view my SharePoint site.

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Hassles started when I clicked to setup up desktop applications. This is done by a helper application which configures and updates Outlook, SharePoint and Lync on your desktop PC. At this point I had not configured my own domain; I was simply username@username.onmicrosoft.com.

setup-office-365

The wizard successfully configured SharePoint and Lync, but not Outlook.

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There was a “Learn more” link; but I was in a maze of twisty passages, all alike, none of which seemed to lead to the information I needed.

Part of the problem – and I have noticed this with BPOS as well – is that the style of the online help is masterful at telling you things you know already, while neglecting to tell you what you need to know. It also has a patronising style that I find infuriating, and a habit of showing you marketing videos at every opportunity.

I did eventually find instructions for configuring Outlook manually for Office 365, but they did not work. I also noticed discrepancies in the instructions. For example, this document says that the Exchange server is ch1prd0201.mailbox.outlook.com and that the proxy server for Outlook over HTTP is pod51004.outlook.com. That did not match with the server given in my online account for IMAP, POP3 and SMTP use, which was a different podnnnnn.outlook.com. I tried all sorts of combinations and none worked.

Eventually I found this comment in another help document:

Currently, the only supported scenario for configuring Outlook to work with Office 365 is a fully migrated environment.

I am not sure if this is true, but it did seem to explain my problems. Of course it would be easy for Microsoft to surface this information in a more obvious place, such as building it into the setup wizard. Anyway, I decided to go for the full Office 365 experience and to set up a domain.

Fortunately I have a domain which I obtained for a bright idea that I have yet to find time for. I added it to Office 365. This is a process which involves first adding a CNAME record to the DNS in order to prove ownership, and then making Office 365 the authoritative nameserver for the domain. I was not impressed by the process, because when Microsoft took over the nameserver role it threw away existing settings. This means that if you have a web site or blog at that domain, for example, it will disappear from the internet after the transfer. Once transferred, you can reinstate custom records.

Still, I had chosen an unused domain so that I did not care about this. I set up a new user with an email address at the new domain, and I amended the default SharePoint web site address to use the domain as well.

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That all worked fine; but what about Outlook? The bad news was that the setup wizard still failed to configure Outlook, and I still did not know the correct server settings.

I could have contacted support; but I had one last try. I went into the mail applet in control panel and deleted the Outlook profile, so Outlook had no profile at all. Then I ran Outlook, went through the setup wizard, and it all worked, using autodiscover. Out of interest, I then checked the server settings that the wizard had found, which were indeed different in every case from those in the various help documents I had seen.

A few hassles then, and I am not happy with the way this stuff is documented, but nevertheless it all looks good once set up. The latest Exchange and SharePoint does make a capable collaboration platform, the storage limits are generous – up to 25GB per Exchange mailbox – and I think it makes a lot of sense. I expect Microsoft’s online services to win huge amounts of business that is currently going to Small Business Server, and some business from larger organisations too. Migration from existing Microsoft-platform servers should be smooth.

The biggest disappointment so far is that in Lync online the Enterprise Voice feature is disabled. This means no general-purpose voice over IP, though you can call PC to PC. To get this you have to install Lync on-premise:

Organizations that want to leverage the full benefits of Microsoft Unified Communications can purchase and deploy Microsoft Lync Server 2010 on their premises as part of Microsoft Office 365. Lync Server 2010 on-premises delivers full enterprise voice and premises-based, dial-in audio conferencing, enabling customers to reduce costs and increase productivity by replacing or enhancing traditional PBX systems.

though it is confusing since Enterprise Voice is listed as a feature of the high-end E4 edition; I believe this implies an on-premise server alongside Office 365 in the cloud.

Perhaps the biggest question is the unknown: will Office 365 live up to its promised 99.9% scheduled uptime SLA, and how will its reliability compare to that of Google Apps?

Office 365 is priced at $10 per user per month for the basic service (E1), $16 to add Office Web Apps (E2), $24.00 to add licenses for Office Professional, archiving for Exchange (E3) and voicemail, and $27.00 to add Enterprise Voice (E4). The version in beta is E3.

adobe, mobile, professional, software development, visual studio, Web, web authoring

Native apps better than web apps? That’s silly talk says PhoneGap president

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When I attended Mobile World Congress in February one of my goals was to explore the merits of the various different approaches to writing cross-platform mobile apps. One of the key ones is PhoneGap, and I got in touch with Nitobi’s president and co-founder André Charland. As it turned out he was not at that particular event, but he kept in touch and I spoke to him last week.

PhoneGap works by using the installed HTML and JavaScript engine on the device as a runtime for apps. That is not as limiting as it may sound, since today’s devices have high performance JavaScript engines, and PhoneGap apps can be extended with native plug-ins if necessary. But aren’t there inconsistencies between all these different browser engines?

Sure, it’s kinda like doing web development today. Just a lot better because it’s just different flavours of WebKit, not WebKit, Gecko, whatever is in IE, and all sorts of other differentiation. So that’s definitely how it is, but that is being overcome rather quickly I’d say with modern mobile JavaScript libraries. There’s JQuery Mobile, there’s Sencha Touch, there’s DoJo Mobile just released, SproutCore, which is backed by Strobe, which is kinda the core of Apple’s MobileMe.

There’s tons of these things, Zepto.js which is from the scriptaculous guy, Jo which is a framework out of a Palm engineer, the list of JavaScript frameworks coming out is getting longer and longer and they’re getting refined and used quite a bit, and those really deal with these platform nuances.

At the same time, phone manufacturers, or iOS, Android, WebOS, and now RIM, they’re competing to have the best WebKit. That means you’re getting more HTML5 features implemented quicker, you’re getting better JavaScript performance, and PhoneGap developers get to take advantage of that.

says Charland. He goes further when I put to him the argument made by native code advocates – Apple CEO Steve Jobs among them – that PhoneGap apps can never achieve the level of integration, the level of performance that they get with native code. Will the gap narrow?

I think it will go away, and people will look back on what they’re saying today and think, that was a silly thing to say.

Today there are definitely performance benefits you can get with native code, and our answer to that is simply that PhoneGap is a bundle made of core libraries, so at any point in your application that you don’t want to use HTML and JavaScript you can write a native plugin, it’s a very flexible, extensible architecture … So you can do it. We don’t necessarily say that’s the best way to go. Really if you’re into good software development practices the web stack will get you 90%, 95% of the way there, so that apps are indistinguishable from native apps.

Some of the native features we see in iOS apps, they’re reminiscent of Flash home pages of ten years ago, sure you can’t do it in HTML and JavaScript but it doesn’t add any value to the end user, and it detracts from the actual purpose of the application.

The other thing is, a lot of these HTML and JavaScript things, are one step away from being as good in a web stack as they are in native. When hardware acceleration gets into WebKit and the browser, then performance is really just as good.

Charland is also enthusiastic about Adobe’s recent announcement, that PhoneGap is integrated into Dreamweaver 5.5:

Two things are exciting from our perspective. It gives us massive reach. Dreamweaver is a widely used product that ties in very nicely to the other parts of the creative suite toolchain, so you can get from a high-level graphic concept to code a lot quicker. Having PhoneGap and JQuery Mobile in there together is nice, JQuery Mobile is definitely one of the more popular frameworks that we see our community latching on to.

The other thing is that Dreamweaver targets a broader level of developer, it’s maybe not super hard core, either Vi or super-enterprise, Eclipse guys, you know, it’s people who are more focused on the UI side of things. Now it gives them access to quickly use PhoneGap and package their applications, test them, prove their concepts, send them out to the marketplace.

He says Adobe should embrace HTML and Flash equally.

I also asked about Windows Phone support, and given that Microsoft shows no sign of implementing WebKit, I was surprised to get a strongly positive response:

We have something like 80% of the APIs in PhoneGap running on Windows Phone already. That’s open and in the public repo. We are just waiting basically for the IE9 functionality to hit the phone. The sooner they get that out in public, the sooner we can support Windows Phone 7. We have customers knocking at our door begging for it, we’ve actually signed contracts to implement it, with some very large customers. Just can’t there soon enough, really. I think it’s an oversight on their part to not get IE9 onto the phone quicker.

PhoneGap is at version 0.94 at the moment; Charland says 0.95 will be out “in a few weeks” and he is hoping to get 1.0 completed by O’Reilly OSCON in July.

I’ve posted nearly the complete transcript of my interview, so if you are interested in Charland’s comments on building a business on open source, and how PhoneGap compares to Appcelerator’s Titanium, and what to do about different implementations of local SQL on devices, be sure to read the longer piece.

microsoft, mobile, professional, software development, web authoring

Is Appcelerator Titanium native? And what does native mean anyway?

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Of course we all know that Microsoft’s IE9 and the forthcoming IE10 are native – VP Dean Hachamovitch said so many times during his keynote at the Mix 2011 conference earlier this week. That has sparked a debate about what native means – so here is another interesting case.

Appcelerator’s Titanium cross-platform tool for mobile development is native, or at least that is what it claims:

image

Now, I am not sure that native has a precise definition, but to me it suggests a compiled application, rather than one interpreted at runtime. So this description of how Titanium executes JavaScript – its main language – is surprising:

In a Titanium Mobile application, your source code is packaged into a binary file and then interpreted at runtime by a JavaScript engine bundled in by the Titanium build process. In this guide, you will learn more about the JavaScript runtime environment that your code runs in. Titanium runs your application’s JavaScript using one of two JavaScript interpreters – JavaScriptCore on iOS (the interpreter used by Webkit) and Mozilla Rhino on Android and BlackBerry.

So a Titanium application is actually interpreted.

Native is a vague enough term that Appcelerator can no doubt justify its use here. “Native UI” is fair enough, so is “Native capabilities.” Native performance? That seems to me a stretch, though JavaScript performance is good and constantly improving. Appcelerator even has a web page devoted to what it means by native.

Titanium is also open source. Anyone doubtful about how it works need only consult the code.

In the light of Microsoft’s statements, it is interesting that what Appcelerator really means by native is “not a web page”:

Build Native Apps … Everything else is basically a web page.

So can an application be both native and interpreted? What about Silverlight apps on Windows Phone 7, are they native? Adobe AIR apps, surely they are not native? Google Android has a Native Development Kit which is introduced thus:

The Android NDK is a companion tool to the Android SDK that lets you build performance-critical portions of your apps in native code.

The implication is that byte code executed by the Dalvik virtual machine, which is the normal route for an Android app, is in some sense not native code. Which also implies that Appcelerator’s claims for Titanium are at least open to misunderstanding.

.net, microsoft, mobile, nokia, professional, silverlight, software development, visual studio, windows

Windows Phone at Mix 2011: what Microsoft said and did not say

Yesterday Microsoft’s Joe Belfiore (phone VP) and Scott Guthrie (developer VP) took the stage at the Mix 2011 conference in Las Vegas to tell us what is new with Windows Phone.

The opening part of the keynote was significant. Belfiore spent some time talking about the “update situation”.

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This is all to do with who controls what ends up on your phone. If you buy a Windows PC or laptop, you can get updates from Microsoft using Windows update or by downloading service packs; the process is between you and Microsoft.

Not so with Windows Phone. The operators have a say as well; and operators are not noted for delivering speedy OS updates to users. Operators seem to have difficulty with the notion that by delivering strong updates to existing devices that have already been purchased, they build user loyalty and satisfaction. They are more geared to the idea of delivering new features with new hardware. Updating existing phones can cause support calls and other hassles, or even at worst bricked devices. They would rather leave well alone.

When Microsoft launched Windows Phone it announced that there would be regular updates under Microsoft’s control; but this has not been the case with the first update, codenamed “NoDo”. The update process has been delayed and inconsistent between operators, just like the bad old days of Windows Mobile.

Belfiore went on about testing and phones being different from PCs and improvements to the process; but in the end it seems to me that Microsoft has given in:

Mobile operators have a very real and reasonable interest in testing updates and making sure they’re going to work well on their phones and on their network. Especially if you think about large operators with huge networks, they are the retailer who sells the phone, so they have to deal with returns, they take the support calls and they have to worry about whether their network will stay up and perform well for everyone … From our point of view, that’s quite reasonable, and our belief and understanding is that it’s standard practice in the industry that phones from all different vendors undergo operator testing before updates are made available.

That “testing” label can cover any amount of prevarication. It appears that Microsoft is unable to achieve what Apple has achieved: the ability to update its phone OS when it wants to. That is a disadvantage for Microsoft and there is no sign of improvement.

More positively, Microsoft announced a number of significant new features in the first major update to the OS, codenamed Mango. This is for existing devices as well as new ones, though new devices will have enhanced hardware. He focused on what matters for developers, and hinted that there will be other end user features. A few bullet points:

  • Internet Explorer 9 is on Mango – “The same exact code that has just shipped and is now getting installed on tons and tons of PCs is the code base that will be on the phone” said Belfiore. No, it is not built in Silverlight.
  • Limited multitasking for third-party apps. This is in the form of “Live agents” which run in the background. Full apps cannot multitask as I understand, though they can be suspended in memory for fast switching. Currently apps appear to do this but it is faked; now it will be for real, with the proviso that a suspended app may get shut down if its memory is needed by the OS.
  • Multiple live tiles for a single app.
  • Fixed marketplace search so that music does not appear when you search for an app.
  • Apps can register with search so that Bing searches can integrate with an app.
  • There will be a built in SQL Server CE database with programmatic access using Linq (Language Integrated Query).
  • Full TCP/IP socket support
  • Access to raw camera data for interesting imaging applications or barcode  processing
  • 1,500 new APIs in Mango
  • Performance improvements including a better garbage collector that apparently gives a significant boost
  • Improved tools with the ability to simulate GPS on the emulator, capture performance trace log from phone

It adds up to a decent update, though more Window Phone 7.5 than Windows Phone 8 (I do not know what the official name will be). Belfiore also mentioned new apps coming to Windows Phone 7, including Spotify, Skype and Angry Birds.

But what was not said? Here are a few things I would like to have heard:

  • When will get Adobe Flash on Windows Phone? Not mentioned.
  • What about Silverlight in the browser? You would think this would be easy to implement; but I have not seen it confirmed (let me know if you have news).
  • When will Nokia ship Windows Phone devices? Nokia’s Marco Argenti appeared on stage but said nothing of substance.
  • The Mango update is coming “in the fall” but when will current users get updates?
  • Will Windows Phone 8 move away from Windows CE to full Windows, so the same OS will work across phone, tablets and desktop PCs?

Above all, I would like convincing news about how Microsoft intends to get Windows Phone better exposure and fuller support from operators. I still hardly see it in retailers, and it seems a long way down the list when you talk to a salesperson about what new phone you should buy. I do not have a Windows Phone at the moment, but when I tried it for a  couple of weeks I mostly liked the user interface – I found the soft buttons on the Mozart annoying because they are easy to press accidentally – and I also like the developer tools, though I would like to see a native code development option. In the end though, it is no use developing for Windows Phone if your customers are asking for Apple iOS and Google Android.

Microsoft shared the following figures:

  • 12,000+ apps
  • 35,000 registered developers
  • 1.5 million tool downloads

It is a start, but these are not really big numbers, and the proportion of tool downloaders that end up delivering apps seems small so far.

A lot rests on the Nokia partnership and how that plays out.

It now appears that we will need to wait until September and the newly announced PDC (Professional Developers Conference) in Anaheim 13th-16th September before we learn more about the long-term mobile strategy.

Update: Microsoft’s Phil Winstanley tells me that the Windows Phone OS is just called “Windows Phone” regardless of version; but that the Mango update is referred to as “Windows Phone OS 7.5” when it is necessary to differentiate. If that sounds confusing, do not blame me!