Tag Archives: microsoft

microsoft, mobile, windows

Windows Phone 7.8 Live Tiles are buggy, say users

When Microsoft announced Windows Phone 8, one disappointment was that existing phones would not be upgraded to the new mobile operating system. In mitigation, Microsoft promised Windows Phone 7.8 instead, an upgrade to Windows Phone 7.5 that implements the most visible feature of WP8, a new Start screen with more flexible live tiles that can be sized small and other new features.

Some users are now receiving 7.8 upgrades, but the news is not all good. According to reports on the Windows Phone Central forum, many users find that the Live Tiles are not refreshing correctly after the upgrade.

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The idea of Live Tiles is that they refresh in the background with the latest data, such as news alerts or incoming emails.

Developers Heathcliff writes in detail about the problem. He describes three methods to update a Live Tile. The basic ShellTile.Update method works OK, he says. However, if you use an external URL to update a tile, using ShellTileSchedule.Start, it “behaves erratically” and may trigger a problem that drains your battery and makes excessive use of your data connection. Finally, HttpNotificationChannel.BindToShellTile, which uses Microsoft’s notification servers, does not seem to work at all.

On WP 7.5 this method just works as expected. I actually hope I did something wrong here. Or else I don’t understand how this could ever get past the Microsoft Quality Assurance department.

he says.

Finally, users also complain of slower performance after the update, which makes starting apps more laggy.

If Microsoft has put more effort into its new Windows Phone 8 operating system than into an update for existing user, that is understandable, but short-sighted. Those existing users are the best possible evangelists for the platform as well as potential repeat customers; and Windows Phone with its tiny 2.6 per cent global market share, according to IDC, needs all the help it can get.

That said, with decent new WP8 phones like the Nokia 620 available cheaply (O2 in the UK offered this for £120 pay as you go earlier this week), existing Windows Phone 7 users who want to stay up to date are better off buying a new device.

microsoft, windows

Windows 8: Forget Surface Pro, what matters is the app platform

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Microsoft has launched Surface Pro, its own-brand Windows 8 tablet, causing the usual agitation.

  • The 128GB model is sold out online, but has it sold well, or did Microsoft only make a few?
  • Is it too expensive for the spec?
  • Is the battery life too poor?
  • Can you type properly with it on your lap?

All reasonable questions, but to me rather unimportant.

When Microsoft “reimagined” Windows, its goal was to establish its operating system as a new tablet platform. Otherwise, there would have been no sense in upsetting millions of Windows users who were broadly happy with Windows 7, by imposing a new touch-friendly, blocky, mainly single-tasking platform on top of the old familiar Windows.

How is it doing so far? Not well. The reviews for Surface Pro are a symptom of this. It is being treated mainly as an Ultrabook with a detachable keyboard rather than as a tablet. That is a shame, since Surface (RT and Pro) is designed to be tablet-first, with the keyboard cleverly designed into the cover to mitigate the difficulty of using touch alone when you have to use desktop apps.

There are several reasons why Surface is seen as a kind of laptop rather than as a tablet.

First, Microsoft has so far failed to change the way Windows is perceived. People buy Windows devices to run Windows apps, by which they mean Microsoft Office, Skyrim, Foobar2000, and/or their corporate apps written in Visual Basic or C#. The existence of the new Windows Runtime platform is incidental and mainly annoying, since it can get in the way if you only want to run Windows.

This could soon change if there were numerous compelling apps on the new platform; but there are not, and that is reason number two. Which Windows Store apps are better (presuming you have a tablet) than their desktop equivalent, or which are great apps that have no desktop equivalent? It is a short list. Personally I would name the Wordament game, Maps, and the Weather app as examples; and yes, I know how lame that sounds.

Microsoft slipped up badly by spending so little effort on the built-in apps, especially Mail, but also Music and others. The result is that users spend little time in the new user interface (I am guessing but have anecdotal evidence). The further result is that the platform is unattractive to developers, despite the size of the Windows market.

Take a look at the MetroStore Scanner  and you can see that around two hundred apps are added most days (green is updates rather than additions).

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That in itself does not tell us much. Just one hundred great new apps would be fantastic news for the platform. But no, they are mostly trivial and/or poor and/or repetitive and/or uninteresting.

Why are developers not building more and better apps? That indeed is the question. The main reason of course is that size of the market, not in terms of the numbers of Windows 8 users out there, but in terms of likely sales or adoption.

This is circular though. Good apps will increase the size of the market. So what else?

My views on this changed when I sat down to build my own app, simple though it is. This was harder than I expected, and there is still a z-order bug which I have not got round to fixing. A core question though is this: does the platform help developers to build apps that delight the user? In this respect it is not yet good enough. The kind of app you will build if you follow all the guidelines will be genuinely touch-friendly, but look a bit blocky and spaced out too much. There is also the problem of the disappearing menu bar and the fact that users do not always discover options hidden in the Charms bar. It is too easy to build apps that are not good enough. I regard the poor quality of apps like Mail as evidence of this.

Put another way, it is not yet a platform that inspires developers and makes them want to support it, despite its immaturity.

Windows 8 is not going well then; but I do not write it off. Better apps surely will appear. Further, Microsoft’s next go at this, whether it is called Blue or Windows 8.5 or Windows 9, should be better as the team fix annoyances and add compelling features.

As yet though, there is no sign of Microsoft averting the march of Windows towards being a business-oriented, desktop platform occupying an ever-smaller niche in a world of mobile and browser apps. If I were CEO Steve Ballmer, I would find that a concern.

microsoft

Microsoft Dynamics CRM 2011 hassles: asynchronous processing service stopped

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I installed Microsoft Dynamics CRM 2011 a few days ago – rarely a straightforward task, thanks to Active Directory dependencies and the complexities of Windows security. There also seem to be unfixed bugs in the setup. For example, I always find that the trace directory is incorrectly configured and has to be fixed via PowerShell, even with a new install on a new installation of Windows Server 2008 R2.

Never mind. This time I came across a new problem. After a successful install, users reported errors in scheduled jobs and imports. An attempted import resulted in the message Waiting for Resources.

The problem was that the two CRM Asynchronous Processing Services were not running. Start them manually, and everything works.

The event log reported Event ID 7000 after the last reboot – “the service did not respond to the start or control request in a timely fashion”.

The solution in my case was to set the start action on these services to Automatic (Delayed Start). They now start OK after a reboot.

I suspect this problem may be related to update rollup 12, since the very same problem appeared on another Dynamics CRM 2011 install after applying this.

I also wonder if the fact that SQL Server is on the same VM is related. If CRM starts before SQL Server is fully running, you get this kind of problem.

tips

Office 2013 annoyances: Avoiding the Backstage, slow typing in SkyDrive

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I have been using Microsoft Office 2013 since the first public previews. It is a high quality release, though washed-out in appearance, but there is one thing I find annoying.

In previous versions of Office, if you start a new document and hit Save you get a Save As dialog pointing at your default save location. Type a document name, press Enter and you are done.

In Office 2013, the same steps open the Backstage, a full window view where you have first to select a location. You cannot type a document name immediately, even if you are saving to your default folder.

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It is only one or two extra clicks, but it is annoying.

The fix is to go to File – Options and check Don’t show the Backstage when opening or saving files.

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Now Save works in the same way as before.

If you also check Save to Computer by default, it will no longer try to save in SkyDrive every time.

This reminds me of another problem, which I doubt is unique to me. I like using SkyDrive, but there is something broken about the way Office communicates with SkyDrive. It seems to be chatty, checking perhaps whether another person is editing the online version of the document. The consequence is that sometimes (but not always) editing in Word slows to a crawl. You have to wait after each keystroke for the letter to appear. Usually this problem appears only after I have been working in a document for a while. The workaround I have found is to Save As to a local folder, and to remember to put your updated version back on SkyDrive afterwards.

Maybe there is a fix for this behaviour as well. If you know of one, please comment below.

cloud computing, microsoft, professional

Microsoft financials: record revenue, signs of Windows 8 concern

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Yesterday Microsoft released its financial figures for the last three months of 2012.

Quarter ending December 31st 2012 vs quarter ending December 31st 2011, $millions

Segment Revenue Change Profit Change
Client (Windows + Live) 5881 +1140 3296 +416
Server and Tools 5186 +171 2121 +409
Online 869 +85 -283 +176
Business (Office) 5691 -619 3565 -623
Entertainment and devices 3772 -466 596 +79

Although Microsoft reported record revenue, I do not consider these figures all that revealing. The transcript of the earnings call is more to the point. A few notable remarks from CFO Peter Klein and General Manager Investor Relations Chris Suh

  • 60 million Windows 8 licenses sold and 100 million apps downloaded. At 1.66 apps per license that shows lack of interest in the new Windows Store and raises suspicions that some of those sales may actually be downgraded to Windows 7. The remarks from Klein confirm that the new platform is off to a slow start:

It’s early days and an ambitious endeavor like this takes time. Together with our partners, we remain focused on fully delivering the promise of Windows 8.

…

While the number of apps in the Windows Store has quadrupled since launch, we clearly have more work to do. We need more rich, immersive apps that give users’ access to content that informs, entertains and inspires.

  • Suh states that Windows is selling better to businesses than consumers. Declining interest from consumers is obvious if you walk around a few retailers selling Windows PCs:

Within the x86 PC market, we saw similar trends to prior quarters, with emerging markets outperforming developed markets, and business outperforming consumer. The consumer segment was most impacted by the ecosystem transition, as demand exceeded the limited assortment of touch devices available.

  • System Center 18% revenue growth
  • SQL Server revenue 16% growth
  • Online revenue (this is Bing not Azure) up 11%
  • Windows Phone sales 4 times higher than last year
  • Skype calls up 59%

The company says little about Office 365 and Azure, but my perception is that both are growing fast though how significant they are versus traditional software license sales is less clear.

Trouble ahead? With Windows 8 struggling for acceptance, Office under threat from online and device alternatives, the games console business (overall not just Microsoft) probably in permanent decline, and Windows Phone not yet quite mainstream, you would think so. On the other hand, this is a company with a broad and deep product range and looking at the solid performance of the server products and continuing strength of Windows and Office in business, we may continue to be surprised at its resilience.

microsoft, windows

Why is Windows 8 not selling better?

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The Register reports a rumoured blame game playing out between Microsoft and its OEM partners concerning why Windows 8 sales have not taken off in the hoped-for manner.

A separate source at a major Windows 8 PC maker confirmed frustration is simmering inside Microsoft, and the blame is settling on PC makers. He said [Microsoft] "is pinning the blame on the manufacturers for not having enough touch-based product".

PC makers on the other hand:

PC makers, though, are hitting back after Redmond’s finger-pointing – countering that if they’d followed Microsoft’s advice they’d have ended up building very expensive tablets and would have been saddled with the costs of a huge piles of unsold units. Those who did buy Windows 8 PCs ultimately bought the cheap laptops not high-end Ultrabooks or hybrids.

This is a silly discussion. I agree that not enough tablets were available at launch. On the other hand, the OEMs are correct: the market for high-end expensive hybrids is limited, and rightly so as they are not good value for most users.

What both sides seem to be ignoring is that Windows 8 was always going to be a hard sell. Microsoft made a conscious and deliberate decision to create a new tablet platform and bolt it on to desktop Windows in order to establish it. The added value for users who just want to run Office and other desktop apps is small, while the cost in terms of learning to find your way around a new Start screen is significant.

This could yet work out well for Microsoft. As the platform matures and better new-style apps appear, Windows 8 will become more attractive. Further, as users discover that Windows 8 is not really hard to use, the reasons not to upgrade will diminish. In theory, users will gradually be able to spend more time in the touch-friendly user interface rather than in the desktop, making pure tablet use of Windows 8 (no keyboard or mouse) more attractive.

The counter-argument is that Windows may never shake off its desktop inheritance and that the Metro-style platform will never be important.

Maybe Microsoft should have communicated "let’s have a low-key launch and build this slowly" rather than spending big on marketing in the hope that nobody would notice these issues.

It is true that there are big and long-standing problems with the way Windows machines are designed, built and marketed, problems that have caused Microsoft to create its own Surface devices (I am typing this on Surface RT) and to copy Apple by opening its own stores, selling "signature" PCs with third-party rubbish removed.

In addition, Microsoft made inexplicable mistakes with the launch of Windows 8 and Windows RT, such as building a mail app that is barely competent – one app that almost everyone will try and which could have been used to show off the potential of the new platform. Check the reviews; there is even something odd about the few five-star ratings.

That does not mean that the subdued launch of Windows 8 is mainly Microsoft’s fault, or mainly the fault of its partners. The reasons are more obvious and more fundamental.

azure, microsoft, professional, systems, windows

Making sense of Microsoft’s Cloud OS

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People have been talking about “the internet operating system” for years. The phrase may have been muttered in Netscape days in the nineties, when the browser was going to be the operating system; then in the 2000s it was the Google OS that people discussed. Most notably though, Tim O’Reilly reflected on the subject, for example here in 2010 (though as he notes, he had been using the phrase way earlier than that):

Ask yourself for a moment, what is the operating system of a Google or Bing search? What is the operating system of a mobile phone call? What is the operating system of maps and directions on your phone? What is the operating system of a tweet?

On a standalone computer, operating systems like Windows, Mac OS X, and Linux manage the machine’s resources, making it possible for applications to focus on the job they do for the user. But many of the activities that are most important to us today take place in a mysterious space between individual machines.

It is still worth reading, as he teases out what OS components look like in the context of an internet operating system, and notes that there are now several (but only a few) competing internet operating systems, platforms which our smart mobile phones or tablets tap into and to some extent lock us in.

But what on earth (or in the heavens) is Microsoft’s “Cloud OS”? I first heard the term in the context of Server 2012, when it was in preview at the end of 2011. Microsoft seems to like how it sounds, because it is getting another push in the context of System Center 2012 Service Pack 1, just announced. In particular, Michael Park from Server and Tools has posted on the subject:

At the highest level, the Cloud OS does what a traditional operating system does – manage applications and hardware – but at the scope and scale of cloud computing. The foundations of the Cloud OS are Windows Server and Windows Azure, complemented by the full breadth of our technology solutions, such as SQL Server, System Center and Visual Studio. Together, these technologies provide one consistent platform for infrastructure, apps and data that can span your datacenter, service provider datacenters, and the Microsoft public cloud.

In one sense, the concept is similar to that discussed by O’Reilly, though in the context of enterprise computing, whereas O’Reilly looks at a bigger picture embracing our personal as well as business lives. Never forget though that this is marketing speak, and Microsoft consciously works to blur together the idealised principles behind cloud computing with its specific set of products: Windows Azure, Window Server, and especially System Center, its server and device management piece.

A nagging voice tells me there is something wrong with this picture. It is this: the cloud is meant to ease the administrative burden by making compute power an abstracted resource, managed by a third party far away in a datacenter in ways that we do not need to know. System Center on the other hand is a complex and not altogether consistent suite of products which imposes a substantial administrative burden on those who install and maintain it. If you have to manage your own cloud, do you get any cloud computing benefit?

The benefit is diluted; but there is plentiful evidence that many businesses are not yet ready or willing to hand over their computer infrastructure to a third-party. While System Center is in one sense the opposite of cloud computing, in another sense it counts because it has the potential to deliver cloud benefits to the rest of the business.

Further confusing matters, there are elements of public cloud in Microsoft’s offering, specifically Windows Azure and Windows Intune. Other bits of Microsoft’s cloud, like Office 365 and Outlook.com, do not count here because that is another department, see. Park does refer to them obliquely:

Running more than 200 cloud services for over 1 billion customers and 20+ million businesses around the world has taught us – and teaches us in real time – what it takes to architect, build and run applications and services at cloud scale.

We take all the learning from those services into the engines of the Cloud OS – our enterprise products and services – which customers and partners can then use to deliver cloud infrastructure and services of their own.

There you have it. The Cloud OS is “our enterprise products and services” which businesses can use to deliver their own cloud services.

What if you want to know in more detail what the Cloud OS is all about? Well, then you have to understand System Center, which is not something that can be explained in a few words. I did have a go at this, in a feature called Inside Microsoft’s private cloud – a glossary of terms, for which the link is currently giving a PHP error, but maybe it will work for you.

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It will all soon be a little out of date, since System Center 2012 SP1 has significant new features. If you want a summary of what is actually new, I recommend this post by Mike Schutz on System Center 2012 SP1; and this post also by Schutz on Windows Intune and System Center Configuration Manager SP1.

My even shorter summary:

  • All System Center products now updated to run on, and manage, Server 2012
  • Upgraded Virtual Machine Manager supports up to 8000 VMs on clusters of up to 64 hosts
  • Management support for Hyper-V features introduced in Server 2012 including the virtual network switch
  • App Controller integrates with VMs offered by hosting service providers as well as those on Azure and in your own datacenter
  • App Controller can migrate VMs to Windows Azure (and maybe back); a nice feature
  • New Azure service called Global Service Monitor for monitoring web applications
  • Back up servers to Azure with Data Protection Manager

and on the device and client management side, new Intune and Configuration Manager features. It is confusing; Intune is a kind-of cloud based Configuration Manager but has features that are not included in the on-premise Configuration Manager and vice versa. So:

  • Intune can now manage devices running Windows RT, Windows Phone 8, Android and iOS
  • Intune has a self-service portal for installing business apps
  • Configuration Manager integrates with Intune to get supposedly seamless support for additional devices
  • Configuration Manager adds support for Windows 8 and Server 2012
  • PowerShell control of Configuration Manager
  • Ability to manage Mac OS X, Linux and Unix servers in Configuration Manager

What do I think of System Center? On the plus side, all the pieces are in place to manage not only Microsoft servers but a diverse range of servers and a similarly diverse range of clients and devices, presuming the features work as advertised. That is a considerable achievement.

On the negative side, my impression is that Microsoft still has work to do. What would help would be more consistency between the Azure public cloud and the System Center private cloud; a reduction of the number of products in the System Center suite; a consistent user interface across the entire suite; and simplification along the lines of what has been done in the new Azure portal so that these products are easier and more enjoyable to use.

I would add that any business deploying System Center should be thinking carefully about what they still feel they need to manage on-premise, and what can be handed over to public cloud infrastructure, whether Azure or elsewhere. The ability to migrate VMs to Azure could be a key enabler in that respect.

mobile, smartphones

A good quarter for Nokia, but Lumia still has far to go

Some good news from Nokia at last. The company reports sales ahead of expectations along with “underlying profitability” in the fourth quarter of 2012.

Success for Windows Phone? It is a positive sign, but short of a breakthrough. Here are the details. I am showing three quarters for comparison: fourth quarter 2011, third quarter 2012, and fourth quarter 2012.

  Q4 2011 Q3 2012 Q4 2012
Mobile phone units, millions 113.5 77 79.6
Smartphone units, millions (Lumia in brackets) 19.6 (?) 6.3 (2.9) 6.6 (4.4)

Looking in more detail at the Smartphone units, the Q4 2011 smartphones were mostly Symbian. Lumia (Windows Phone) was launched in October 2011 but with only two models and limited territories (it also sold short of expectations, and rumour has it, with a high rate of returns).

Lumia units increased by 51% over Q3, but considering that Q3 was a bad quarter as customers waited for Windows Phone 8 that is a decent but not stunning improvement. Lumia units exceeded Symbian units, but remain far short of what Nokia used to achieve with Symbian.

There is also a warning about Q1 2013:

Seasonality and competitive environment are expected to have a negative impact on the first quarter 2013 underlying profitability for Devices & Services, compared to the fourth quarter 2012.

That said, here is what Nokia said in the Q3 release:

Nokia expects the fourth quarter 2012 to be a challenging quarter in Smart Devices, with a lower-than-normal benefit from seasonality in volumes, primarily due to product transitions and our ramp up plan for our new devices.

It looks as if the company prefers to be cautious in its financial statements.

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microsoft, mobile, visual studio, windows

Hacking Windows RT and Surface RT to run desktop apps

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A developer on the XDA Developers forum, known as clrokr, has figured out how to run unsigned applications on Windows RT (Windows on ARM), including Microsoft’s own-brand Surface RT device.

The technique is described here and involves patching the Windows kernel. Currently it is not possible to jailbreak Windows RT completely, because Secure Boot prevents tampering with the system files, but it can be done after booting by using the remote debugger:

The minimum signing level determines how good an executable’s signature is on a scale like this: Unsigned(0), Authenticode(4), Microsoft(8), Windows(12). The default value on x86 machines is of course 0 because you can run anything you like on your computer. On ARM machines, it defaults to 8.
That means that even if you sign your apps using your Authenticode certificate, the Surface or any other Windows RT device (at this moment) will not run them. This is not a user setting, but a hardcoded global value in the kernel itself. It cannot be changed permanently on devices with UEFI’s Secure Boot enabled. It can, however, be changed in memory.

There is further discussion on the forum here. The technique is not practical for most users yet.

According to clrokr:

The decision to ban traditional desktop applications was not a technical one, but a bad marketing decision. Windows RT needs the Win32 ecosystem to strengthen its position as a productivity tool. There are enough “consumption” tablets already.

Personally I have mixed feelings about this. If I understand the concept correctly, Windows RT is meant to have iPad-like ease of use as well as excellent security. Configuring the operating system so that only code signed by Microsoft or Windows Store apps will run is a key part of the implementation. Surface RT is not as good as it should be, in part because there is too much old-style Windows, not too little.

On the other hand, the usefulness of Windows RT is limited by the absence of key apps. There are certain things missing, like the ability to play FLAC files, and until recently, an SSH terminal client (there is one now). Looking at the thread on XDA Developers, note that among the first things users are keen to port are putty (open source SSH client) and VLC (open source multimedia player).

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That said, personally I would rather see suitable apps come to the Windows Store, rather than introduce all the problems and complexities of desktop Windows to Windows RT.

.net, google, microsoft, mobile, software development, web authoring, windows

Google the new Microsoft, goes to war on Windows Phone users (updated)

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Google has fired a one – two – three salvo at Microsoft and Windows Phone users. Consider the following.

First, we learn that Google, under the guise of Winter cleaning, is removing Google Sync from its Mail, Calendar and Contacts online products, for consumers only. This is the Exchange ActiveSync protocol used by Windows Phone and other mobile devices:

Starting January 30, 2013, consumers won’t be able to set up new devices using Google Sync; however, existing Google Sync connections will continue to function

Next, Microsoft reveals that Google is blocking the creation of a YouTube app for Windows Phone:

Microsoft is ready to release a high quality YouTube app for Windows Phone. We just need permission to access YouTube in the way that other phones already do, permission Google has refused to provide.

Now Google is blocking Windows Phone users from accessing Google Maps in the mobile browser. Google says:

The mobile web version of Google Maps is optimized for WebKit browsers such as Chrome and Safari. However, since Internet Explorer is not a WebKit browser, Windows Phone devices are not able to access Google Maps for the mobile web.

but Microsoft observes that Google Maps works fine in IE on Windows and:

Internet Explorer in Windows Phone 8 and Windows 8 use the same rendering engine.

This last is of most concern. It is one thing to “optimize” for WebKit, another specifically to block non-WebKit browsers. If WebKit is in Google’s eyes the de facto standard for mobile devices – which are more significant than desktop browsers – then what is the function of the W3C, and what is to prevent a repetition of the IE6 effect where one company (Microsoft) in controlled what was implemented for most users?

We can conclude that Google has decided its interests are better served by inconveniencing Windows Phone users in the hope of stifling the platform, rather than trying to persuade Windows Phone users to use its services as it does on Apple’s iOS platform (with considerable success).

Sympathy for Microsoft will be limited because of its history. The company has never been a friend of cross-platform support, preferring to keep its customers on Windows. That said, it is difficult to find exact analogies for what is happening now. Nor is it clear what is and is not reasonable. Google Mail, YouTube and Maps are all Google properties. Is it reasonable to expect Google to make the extra effort required to support additional platforms? It is a matter for debate with no easy and clear cut answer.

This does not mean you have to like it. If it is Windows Phone today, what platform might it be tomorrow? Google’s willingness to lock out users of other platforms is a warning, and one that should give pause for thought to any individual, business or government entity who depends or is considering depending on the Google platform. If history tells us anything, it is that monopoly and lock-in always works out badly for users. Check the price of inkjet cartridges for a simple example, or the price of Microsoft Office for business users for another.

What will be the effect on Windows Phone of Google’s campaign? That again is hard to judge. Microsoft is better off than RIM, for example, because it does have something like a complete stack of what it takes to be a mobile platform, especially in conjunction with Nokia: search, maps, email, web-based documents, cloud storage, music streaming and so on. That said, “doesn’t work properly with YouTube, Gmail, Google Maps” is hardly a selling point.

Update: Google now says:

We periodically test Google Maps compatibility with mobile browsers to make sure we deliver the best experience for those users.

In our last test, IE mobile still did not offer a good maps experience with no ability to pan or zoom and perform basic map functionality. As a result, we chose to continue to redirect IE mobile users to Google.com where they could at least make local searches. The Firefox mobile browser did offer a somewhat better user experience and that’s why there is no redirect for those users.

Recent improvements to IE mobile and Google Maps now deliver a better experience and we are currently working to remove the redirect. We will continue to test Google Maps compatibility with other mobile browsers to ensure the best possible experience for users.

Is Google being straight with us? Why has the statement changed overnight?

One user discovered that certain URLs work for Google maps on Windows Phone and posted a video to prove it.

The video shows Google Maps working on a Lumia 800 (not the latest version of Windows Phone). I tried this URL:

ms-gl=au&ie=UTF8&t=m&source=embed&oe=UTF8&msa=0&msid=202255975001106586432.0004bb17c01b36a71a644

on my own Lumia 800 and it does indeed work. You can search for places, they show up on the map, and you can zoom with the + and – controls. However, it is not perfect. The search box is slightly corrupted and I am unable to pinch to zoom or swipe to pan. Better than nothing? Certainly.

Still, the experience is sufficiently degraded to lend some credence to Google’s statements; and there is undoubtedly extra work in supporting additional browsers as any web developer will confirm. 

Is Google at war with Windows Phone, or just not going out of its way to support a rival platform? Watch this space.