Tag Archives: google

Microsoft and the NHS: what went wrong?

Microsoft UK’s John Coulthard, Senior Director Healthcare and Life Sciences, has posted a comment on the decision by the NHS not to renew its EWA (Enterprise Wide Agreement) with Microsoft. His summary:

The bottom line is the NHS benefited from the productivity gains delivered through a suite of Microsoft software worth in excess of £270m per year. The actual cost to the NHS was £65m per year, delivering a saving of saving of £205m to the NHS and British taxpayers. For the next three years the cost would have risen to £85m as the NHS deploys more and more technology while the National Programme rolls out.

Software supplier whinging at loss of a lucrative contract? Of course; but at the same time I’d be interested to know whether this results in greater expense for UK taxpayers, of which I am one, and what is the real reason for the contract’s termination.

I’d like to think the decision is part of a strategy to end vendor lock-in and promote both competition and use of open source systems; but the truth may be less inspiring.

What are we to make of this report in Computer Weekly which says:

“Out of the blue, the Cabinet Office rejected the cut-down version of the renewal," said a source. "The noise from the top is that they are not sure national agreements work. It will be down to the trusts to make sure they are fully licensed."

One of the odd things reported is that the cut-down agreement was to have cost £21m, I presume annually; but the government is paying an immediate £50m to Microsoft:

The Cabinet Office did agree to pay Microsoft about £50m to cover software used in the previous agreement that was not licensed, but attributed the spend to the last administration’s budget.

That does not sound like a strategy to save money, when you consider the licensing costs now facing NHS trusts who no longer have an agreement in place.

Now, it is possible that the long-term effect will be to reduce lock-in, though that is optimistic; I do not know if any NHS trusts are actually planning to move away from Microsoft’s platform and even if they are, it is not something that can be done quickly. Another scenario is that most of them make their own agreements with Microsoft, the total cost of which exceeds what the EWA renewal would have cost.

Still, the outcome will probably please Google which has its own idea about how to provide IT for healthcare.

Nothing I’ve read really explains the decision and I would like to know more.

Stats that matter: Android grows in mobile, IE stops declining, eBooks take off

This should be three blog posts; but you’ve read this news elsewhere. Still, I can’t resist a brief comment on three recent trends.

Browsers

The first is that usage of Microsoft’s Internet Explorer has levelled off after a long period of decline. Microsoft says it is increasing but the numbers are too small to say that with confidence. StatCounter global stats for May to July show slight decline for IE (52.83% –> 52.37%) and FireFox (31.54%->30.88%), with Google Chrome the main beneficiary (8.81%->10.32%).

On this blog Chrome has grown from 4.2% to 12.4% in the last year. IE is still declining: 44.9% in July 09, 39.6% in June 10, and 38.2% in July 10.

My guess is that the success of Windows 7 might have brought back a few FireFox users. The interesting story though is where Chrome will be when it stops growing its share. My second guess is that it will be ahead of FireFox, though that is speculative. It is WebKit though, and I think that will be bigger than Mozilla’s Gecko thanks to adoption by Google, Apple, Adobe and others.

Mobile

Next, Google Android. Nielsen reports that it has pulled ahead of Apple iPhone in the US SmartPhone market; both are behind RIM’s Blackberry though that is in steady decline. RIM is announcing Blackberry 9800, the first on OS 6, later today; but I doubt it will disrupt Android’s growth. The developer angle is that Android is now equal to Apple’s iPad/iPhone in strategic importance, which will be a relief to Adobe – Flash runs on Android but not iPhone.

Android owners lack the satisfaction of Apple iPhone owners. 21% of them are eyeing the iPhone for their next upgrade, whereas only 6% of iPhone owners want Android next. Only 42% of Blackberry owners intend to remain loyal. It is all tending to confirm my speculation back in April that Android is the new Windows.

So in two years time, what will be the market share for RIM, Nokia Symbian/MeeGo, Windows Phone, HP Palm WebOS? It will not be easy for any of them.

eBooks

Finally, eBooks. The Kindle vs iPad vs Nook vs Sony is one story; but the bigger one is that the eBook is happening at last. David Carnoy’s recent articles on Amazon give the background. One is an interview with Amazon’s Ian Freed in which the retailer says eBook sales have tripled in the first quarter of 2010 vs that in 2009, and claims 70-80% of the market. Another looks at what Amazon didn’t say. However the market shares work out though, what matters is that screen, battery and wireless technology are now good enough, and publishers and authors willing enough, for eBooks to become mainstream, with huge implications for the media industry.

Google App Inventor – another go at visual programming

Google has put App Inventor for Android on Google Labs:

To use App Inventor, you do not need to be a developer. App Inventor requires NO programming knowledge. This is because instead of writing code, you visually design the way the app looks and use blocks to specify the app’s behavior.

Sharon Machlis at Computerworld says it is a breakthrough:

App Inventor has the potential to do for mobile app creation what VisiCalc did for computations — move it out of the exclusive realm of specialists in glassed-in data centers (or, in the case of mobile apps, programmers who can use a conventional SDK) into the hands of power users as well as make it easier for IT departments to create corporate apps.

I’d like to believe this but I do not. It is visual programming; it is interesting; but it is similar to other visual programming tools that we’ve seen in the past. These tools have their place for learning, and there is probably some small sub-section of programming tasks for which they are ideally suited, and some small sub-section of developers for whom they work better than text-based tools, but for most of us textual code is easier and more productive when we are coding the logic rather than the user interface of an application.

I took a look at the Quiz Me tutorial. Here’s a code snippet – it is a click event handler:

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and here is the complete application. Note the navigator at top right, which would be vital for finding your way around a more complex app:

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It is often a problem with visual programming tools: scaling an app beyond a few simple blocks introduces difficulties with navigation and project management. Our text-based tools are highly evolved for managing large projects with thousands of lines of code.

What about democratisation of programming through visual tools like this, coding without coding, that will allow domain specialists to develop apps without involving developers? Is visual programming really easier for the non-specialist than textual programming? I’m not convinced. It should be easier to get started: no syntax errors, no language reference to consult. In the end though, is a purple “if” block with jigsaw connections for “test” and “then-do” much easier than typing if (test) {code block}?

It is just a different way of presenting the same thing, but less concise and less flexible. I suspect the domain specialist who can succeed with App Inventor will also succeed with code; and that people who struggle with code-based programming in an accessible language like Basic will also struggle with visual programming.

Where this gets interesting is when you have powerful components that expose a simple interface. A high-level non-specialist programmer can drag a component onto a design palette and do amazing things, because of the smarts that are hidden inside. Components do democratise development. One reason for the success of Microsoft’s development platform is that from Visual Basic through COM and then .NET, the company has always made it easy to use components and fostered a strong third-party market for them. If App Inventor provides a great way to deliver components to high-level developers, it could succeed.

That said, components do not require visual programming. Microsoft has flirted with visual programming – like the abandoned PopFly – but despite using the name “visual” everywhere, Microsoft has never delivered a mainstream visual programming tool.

Windows 8: detailed plans leaked, show Microsoft cycle of invent, fail, copy

No doubt crisis meetings in Redmond as plans for Windows 8, shared apparently with OEM partners, leak to the web. Of course it may all be an elaborate hoax, and even if not, the slides all state:

Disclaimer – Windows 8 discussion, this is not a plan of record

Still, it looks plausible. So what’s new?

In some ways, Windows 7 was low-hanging fruit. Simply fix what was broken in Windows Vista, make Windows faster, more reliable and more pleasant to use. Windows 8 needs to take a step forward, and according to these slides this is what is planned:

1. Elevation of the Slate as a key form factor. The slides refer to three basic form factors: Slate for web and media consumption, laptop for productivity and all-in-one touch control desktop for both.

2. 3D content display along with “HTML 5 video” and DRM, focus on DLNA.

3. Instant On, always connected. Hang on, wasn’t this promised for 7? And Vista? The docs do refer to a “New Off state” called Logoff + Hibernate, with optimised hibernate plus a “Boot/Shutdown look and feel”. The idea is that this becomes the norm for a switch off.

4. Log on with face recognition. One of the few pieces of real innovation on offer here.

5. Proximity based sleep and wake.

6. Another go at the Windows App Store. This time Microsoft is serious. Approval process. Dashboard for developers with telemetry. Auto update. Software license roams with the user, as do settings – a great idea. Partner co-branding, ho hum.

7. Reinstall or “reset” Windows while keeping apps, docs and settings. A bit like the old repair install, though the difference here seems to be that this is a genuine wipe and reinstall, with apps reinstalled from the App Store. 

8. Windows accounts “could be connected to the cloud”. I would think they must be, if the app store stuff with roaming software licenses is to work. Hooking your Windows login to a Passport ID is not new though; I’m guessing it will just be more prominent and important.

Needless to say, this is not the whole Windows 8 story, even if genuine. What do we learn though? Mainly that Microsoft is taking its lead from Apple and accepts that the App Store concept is central to our future computing experience; the Slate also seems influenced by iPad.

We are also seeing the return of Passport. Most of what was in the controversial .NET My Services from 2001 is now accepted as normal, after Google and Facebook have softened us up for the concepts.

There’s a pattern here. Microsoft gets bright idea – Tablet, Windows Marketplace, Passport. Does half-baked implementation which flops. Apple or Google works out how to do it right. Microsoft copies them.

When do we get Windows 8? You can try and puzzle out the slide on “Windows 8 product cycle” if you like; but I’d bet that it will be around three years from the release of Windows 7: mid to late 2012.

Two days with Apple iPhone 4

I’ve been trying out iPhone 4 since its launch on Thursday this week. My main interest is software development, and I have a couple of ideas for apps. Apple’s platform is annoying in several respects, especially the App Store lock-in and the Apple tax, but it is unavoidable. Unfortunately when a company gets the idea that it should support the fast-growing mobile device sector with an app, the iPhone is the one they think of first, and iPad follows. Google Android is coming up fast, thank goodness, but has nothing like the mindshare or market share of Apple’s device platform.

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Software developers have another reason to study the iPhone, which is as a case study in software design and usability. After using iPhone 4 for a couple of days, and watching friends try it even if they have not used one before, I am full of admiration for what Apple has achieved. There are a few basic concepts to grasp – home button, breadcrumbs, swipe and multi-touch – after which it is mostly delightful. There is hardly any documentation in the box – though there is a downloadable manual – just a brief leaflet describing a few essentials, but discoverability is good, especially with a little help from Google.

Need a screen grab, for example? Press and hold home and tap the top button. The grab turns up in the camera roll. It’s not something you would find out by chance, but only a search away.

Text input is a big deal for me. I am much faster on a real keyboard, but the iPhone is as good as many thumb keyboards. Again, there are things you have to discover. There are no cursor keys, but if you hold down an area of text a bubble appears, and sliding your finger left and right moves the cursor so you can easily correct an error.

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The Exchange support, by the way, is excellent. I put in the settings for Outlook over HTTP; the iPhone complained briefly about my self-generated digital certificate and then connected without any hassles. The device picks up all the folders in the inbox without any additional configuration. The one feature I would like to add is the ability to select a different sending email address; if anyone knows a way to do this, let me know.

I am also impressed by iPhone Safari. After struggling with an old Windows Mobile browser, it is a relief to have a proper web browser restricted only by its small screen; pinch and zoom copes with most problems though it is always going to be a limitation; sites optimised for mobile work better.

Google Maps is great too. The GPS works well, and finding your way around is a snap.

The high resolution screen is lovely of course, and the camera is superb. I will do some comparisons against my Canon Ixus, but if I keep the phone it might save me the need to carry a separate camera when out and about, at least until the lens gets scratched.

Anything not to like? A few things. The price, for one, especially when supplemented by whatever scheme your mobile operator devises to separate you from your money. Many schemes offer only 500MB per month data allowance; not enough, especially as data usage can only increase.

There’s also the iTunes problem. I know others like it, but I personally don’t get on well with iTunes, finding it bloated and annoying. I don’t allow it on a PC, but keep a Mac Mini handy for when I need to do the Apple thing. It is absurd though that you cannot use an iPhone without activating it first via iTunes. What happens when a user decides that iPad plus iPhone plus cloud is all they need? I can’t help wondering if Apple simply wants to ensure that as many people as possible install its online store.

Whenever I connect the iPhone, iPhoto pops up and wants to import photos, even the ones that I’ve already imported. I have to check the option not to bother with duplicates every time. There must be a way of avoiding this annoyance, but I’ve not spotted it yet.

Then there’s the reception issue. It’s well known that many, possibly all iPhone 4 models have a bug where if you hold it in the normal way, your hand bridges a gap in the external antennas and damages reception. Steve Jobs says that reception issues when holding a phone in a certain way is “a fact of life for every wireless phone”; this is arrogant spin and I hope Apple gets lots of returns or at least hands out for free the bumper cases that apparently resolve the issue.

That said, my iPhone is on O2 and at home the reception is terrible however I hold the phone, even though I am in a high coverage area according to O2. At my desk I get only one bar and calls are not always possible – which means I will have to cancel the contract.

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I did manage to fit the micro sim into my old Windows Mobile phone to see if it is just an iPhone problem. It was just about as bad, so no, it is O2. In general I’ve not been impressed with the O2 reception in my part of the world, though it is excellent in our local O2 shop; perhaps they have a booster under the desk.

There are little niggles elsewhere too. I tried Voice Control, for example, and found it useless; perhaps I have the wrong kind of voice.

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If I speak to play a song, there is 25% chance that it plays, 50% chance that I get a “no match” error message, and 25% chance that it dials a random person in my address book. A hidden social media function?

A number of negatives then; but the iPhone contrives to be good enough that users overlook any faults because they like it so much. It’s certainly a better experience than the last Android device I tried; though that is well out of date now, and I intend to look closely at Android 2.2 “Froyo” as soon as the phones become available.

Update: As far as I can tell, if you buy your iPhone at a store it will be activated for you, so you don’t need iTunes to get started. However iTunes is necessary if you receive your iPhone by post and activate it yourself.

Serena flip-flops: goes Google, then back to Microsoft

Interesting story from Serena software, an 800-employee company with 29 offices around the globe whose products cover application lifecycle management and business process management.

In June 2009 the company switched to Google Apps, meriting a post on the Official Google Enterprise Blog. Ron Brister, Senior manager of Global IT Operations talks about the change:

it was becoming increasingly clear that our messaging infrastructure was lacking. Inbox storage space was a constant complaint. Server maintenance was extremely time-consuming, and backups were inconsistent. Then we found that – calculating additional licenses of Microsoft Exchange, client access licenses for users, disaster recovery software, and additional disk storage space to increase mailbox quotas to 1.5GB – staying with our existing provider would have cost us upwards of $1 million. That was a nearly impossible number to justify with executives.

We thought about replacing our on-premise solution, but to tell the truth, we were skeptical. I, personally, had been a Microsoft admin for 15 years, and Microsoft technologies were ingrained in my thought processes. But Google Apps provided many pluses: Gmail, Google’s Postini messaging security software and 25 GB of mailbox space, as well as greater uptime and 24/7 phone support.

The overall move to Google Apps took all of six hours. We waited for the phones to ring, but all we heard was silence – in fact, we sat there playing meebo for quite a while – and still, nothing happened. We cut the cord all in one stroke to avoid the hassle of living in two environments at once. We made the switch globally, all in one day – and, due to the advantages of this cloud computing solution, we’ve never looked back.

Sounds good – the perfect PR story for Google. Until this happened, one year on – it’s Brister again:

We work closely with our 15,000 worldwide customers to deliver solutions that help them be more successful.  As a result, we rely heavily on collaboration tools for our employees to share information and work together with customers and partners. 

This is one of the chief reasons we’ve chosen to adopt Exchange Online and SharePoint Online together with Office 2010.  They deliver trustworthy, enterprise-class solutions – with the performance, security, privacy, reliability and support we require. We know that Microsoft is a leader in the providing these kinds of solutions, and in our discussions with them, it became clear that they are 100% committed to Serena’s success and delivering solutions that drive the future of collaboration.

Using Office, SharePoint and Exchange will allow us to collaborate more effectively internally and with customers and partners, many of whom use the same technologies, and we can do so without having to deal with content loss or clients being unable to open or edit a document. In particular, Exchange is unchallenged in its calendaring and contact management abilities, mission critical functions for a global company such as Serena.

Big change. Leaving aside the fluff about “trustworthy, enterprise-class solutions”, what went wrong? Did the phones start ringing?

I’m guessing that the biggest clue here is the point about many of Serena’s customers using “the same technologies”. Apparently there was friction between Office and Exchange elsewhere, and Google Apps at Serena. Of course this could work the other way, if the day comes when more of your customers are on Google.

Here’s a few more clues from Brister:

There are alternatives on the market that promise lower costs, but in our experience, this is a fallacy.  When looking at alternatives, CIOs should really evaluate the total cost of ownership as well as the impact on user productivity and satisfaction, as there can be hidden costs and higher TCO.  For instance, slow performance and/or lack of enterprise-class features (e.g., with calendaring and contact management) will torpedo the value of such a backbone system, and may get the CIO fired.

We are currently upgrading to Office 2010, and look forward to taking advantage its hybrid nature– enabling us to embrace the cloud for scale and more rapid technology innovation while preserving what we like about software, including powerful capabilities and the ability to work anywhere – even offline. 

Brister again mentions calendaring and contact management. I guess things like those meeting invitations that automatically populate your calendar and which you accept or reject with a click or two. Offline gets a plug too.

Note that Serena has not gone back to on-premise. I’d be interested to know how the cost of the new BPOS solution compares to the “upwards of $1 million” cost which Brister complained about in 2009, for staying on-premise.

Did Microsoft simply buy Serena back? Brister says no:

Since this blog posted, there has been some speculation that our decision to migrate from Google Apps to Microsoft BPOS was based solely on price, and that Microsoft, to quote a favorite film, made us an offer we couldn’t refuse.  This is 100% false.  Microsoft is not giving us anything for free. 

It’s important not to make too much of one case study. Who knows, Brister may be back a year from now with another story. But it shows that Microsoft cannot be counted out when it comes to cloud-hosted Enterprise software. I’d be interested in hearing other accounts of how the “Go Google” switch works out in practice.

Switching from Windows will not protect your data, says Trusteer CEO

I’ve just been sent some quotes from Mickey Boodaei, CEO of Trusteer, which caught my eye. It’s a response to the story that Google is directing employees not to use Windows because of security concerns.

Boodaei says that while switching from Windows may reduce the prevalence of common malware, it will not protect against “targeted attacks” – in other words, attempts to penetrate a specific network to steal data:

Enterprises that are considering shifting to an operating system like Mac or Linux should realize that although there are less malware programs available against these platforms, the shift will not solve the targeted attacks problem and may even make it worse. Mac and Linux are not more secure than Windows. They’re less targeted. There is a big difference. If you choose a less targeted platform then there is less of a chance of getting infected with standard viruses and Trojans that are not targeting you specifically. This could be an effective way of reducing infection rates for companies that suffer frequent infections.

In a targeted attack where criminals decide to target a specific enterprise because they’re interested in its data assets, they can very easily learn the type of platform used (for example Mac or Linux) and then build malware that attacks this platform and release it against the targeted enterprise.

The security community is years behind when it comes to security products for Mac and Linux. Therefore there is much less chance that any security product will be able to effectively detect and block this attack. By taking that action the enterprise increases its exposure to targeted attacks, not reducing it.

This sounds plausible, though there are a couple of counter-arguments. Windows has some flaws that are not present on Mac or Linux. It is still common for users to run with full local admin rights, even though user account control in Vista and Windows 7 mitigates this by requiring the user to approve certain actions. On Windows, it’s also more likely that you will have to give elevated rights to some application that wants to write to to a system location; there’s a specific “Run as administrator” option in the compatibility options.

Further, I’m always sceptical of statements from the Windows security industry. Are they simply trying to protect their business?

Still, I’m inclined to agree that switching OS is not a silver bullet that will fix security. Take a look at this recent report of malware-infected web sites offering tips for a current hit game, Read Dead Redemption.

The attack is essentially psychological. It plays on the common knowledge that Windows is vulnerable to malware, informing the user that malware has been detected and they must clean it up by running a utility. The utility, of course, is in fact the malware. The chances are good that the user will consent to giving it elevated permissions, once they have been taken in. In principle this kind of attack could work on other operating systems, except that the user might be more sceptical about the presence of malware because it is less common – a rather frail defence.

On Microsoft: is the sky falling? Remember Netware?

The top story on Guardian Technology right now is a rumour about Google getting rid of Windows. Apparently Google prefers its employees to use Mac or Linux.

Why is this interesting? I suspect because the world is now looking for evidence that Microsoft is failing. Microsoft failing in mobile is one thing, but to fail in its heartland of desktop operating systems is even more interesting. Presuming that Google itself has “gone Google”, it is also a reminder that once you free your organisation from Office and Outlook and Exchange, it also enables you to shift from Windows on the desktop. A side-effect of cloud is choice of local operating system.

Most businesses still run Windows as far as I can tell. Microsoft’s platform is also very broad. I had a discussion with the Windows Embedded team recently about point-of-service and digital signage; interesting stuff, and invisible to most of us.

So the sky is not falling yet. Nevertheless, if these is a public perception that Microsoft is failing to keep pace with new models of computing, that in itself is a serious problem.

I have not forgotten the Novell story. Back in the nineties, everyone knew that Windows NT was supplanting Novell’s Netware. At the same time, everyone knew that Netware was in most respects superior to Windows NT: the directory was more advanced, maintenance was easier, reliability was better. Here’s a blog from 1999 by Nick Holland explaining why:

The general industry perception is that Novell is a "has-been".  Microsoft Windows NT is where everyone is going.

I often get people asking me if they should switch to NT, and I ask them why they think they should.  The answer: "Well, isn’t everyone else?"  The reply: 1) No, they aren’t.  2) even if they were, how does that mandate that you should?

Holland goes on to note that Netware is still more widely used than Windows, and explain in detail why he prefers to install and support Netware. He was a Netware guy defending his choice; but reading his rant a decade later there’s not much to disagree with in his technical assessment.

So why did Windows NT win in the market, against an entrenched and superior alternative? There were several factors. Windows had already won on the client, and Microsoft ensured that it integrated best with its own directory and servers. Second, executives liked the idea of using the same platform on both client and server; support would not be able to blame the other guy. Third, once the perception that everyone was switching to Windows NT took hold, it became self-fulfilling. In the end, that perception may have been the most significant thing.

Today, perception is working against Microsoft. Windows mobile is a shrinking platform. Internet Explorer is losing market share. Microsoft has had the embarrassment of working for years on Tablet PC and Origami (ultra mobile PC), only to have Apple beat it easily with the iPad, its first product launch in that market.

Microsoft’s Brandon LeBlanc takes the Financial Times to task for saying:

Windows is known for being more vulnerable to attacks by hackers and more susceptible to computer viruses than other operating systems.

I don’t doubt the effort Microsoft has made over security for a number of years now, and LeBlanc makes some fair points. Nevertheless, I suspect the general reader will agree with what the FT says. They are more likely to have suffered from malware on a Windows machine, or to have friends that have suffered, than with a Mac or Linux (if they know anyone running Linux). That counts for more than any amount of spin about security enhancements in Windows.

Apple CEO Steve Jobs says, as summarised by Ina Fried:

When we were an agrarian nation, all cars were trucks because that’s what you needed on the farms. Cars became more popular as cities rose, and things like power steering and automatic transmission became popular. PCs are going to be like trucks. They are still going to be around…they are going to be one out of x people. This transformation is going to make some people uneasy…because the PC has taken us a long ways. It’s brilliant. We like to talk about the post-PC era, but when it really starts to happen, it’s uncomfortable.

Jobs is right, though he is focused on the device. He is not an internet guy, and that is a weakness, as John Battelle describes in this iPad post. You can debate whether the future tips more towards Apple or Google. Neither scenario is any comfort to Microsoft.

The sky is not falling yet. Microsoft’s platform is still an important one. Follow the trends though, and they all seem to point to a lesser role for the company in the coming decade than in the last one. Windows 7 surprised us with its quality. We need a few more surprises of equal or greater significance before that perception will change.

What chance for MeeGo in the age of the iPad?

Today is Apple iPad day in the UK; but the portable device I’ve been playing with is not from Apple. Rather, I downloaded the first release build of MeeGo, proudly labelled 1.0, and installed it on my Toshiba NB 300 netbook, which normally runs Windows. You can choose between the evil edition with Google Chrome; or the free edition with Chromium – I picked the Chrome version. I did not burn any bridges: I simply copied the image to a 2GB USB memory stick and booted from that. There was one oddity: the USB boot only worked when using the USB port on the right by the power socket, and not from the one on the left edge of the netbook. It is a common problem with USB, that not all ports are equal.

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MeeGo is a joint project from Intel and Nokia, formed by the merging of Intel Moblin and Nokie Maemo. It is a version of Linux designed for mobile devices, from smartphones to netbooks, though this first release is only for netbooks. Further releases are planned on a "six-month cadence", and a wider range of devices including handsets and touch-screen tables is promised for October.

First impressions are mixed. Starting with the good news: performance is great, the user interface is smooth and polished, and less child-like and cutesy than the last Moblin I looked at. The designers have really thought about how to make the OS netbook-friendly. Applications run full-screen, making the best use of the limited screen size. Navigation is via a toolbar which slides into view if you move the mouse to the top of the screen. From here, you can switch between "Zones" – in effect, each zone is a running  applications. Not difficult but laborious; I found myself using Alt-Tab for switching between applications. I also miss the Windows taskbar, despite the screen space it occupies, since it helps to have a visual reminder of the other apps you have running.

There is also a home page which is a kind of local portal, showing showing current Twitter status (once I had added my Twitter account), application shortcuts, current appointments, recent web history, and other handy shortcuts.

Getting started was relatively quick. I soon figured out that the Network icon in the toolbar would let me configure wireless networking. It look me a little longer to find the system preferences, which are found by clicking the All Settings button in the Devices menu. Here I was able to change the keyboard layout from US to GB, though since it does not take effect until you logout, and I was using the live image which does not save changes, I was still stuck with the wrong layout.

A terminal – essential for serious Linux users – can be found in the System Tools section of the Application menu. I needed a password to obtain root access, which I discovered is set by default to "meego" in the live image. I presume this is a feature of the live image only, as this would otherwise be a serious security risk.

I soon found annoyances. This may be version 1.0, but it is described as a "core" release and seems mainly intended for software developers and I presume device manufacturers who are getting started. The selection of pre-installed applications is very limited, and does not include a word processor or spreadsheet.  There is a "Garage" utility for installing new apps, but although it seems to offer Abiword and Gnumeric, I could not get the links to resolve. I cannot find an image editor either. Without basic apps like this, MeeGo is not something I could rely on while out and about.

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I was surprised to find no link to the Intel AppUp store, which will offer applications for MeeGo, and when I tried to install the AppUp beta I got failed dependencies. I optimistically tried to install Adobe AIR; no go there either.

There must be other ways of getting apps installed – this is Linux after all – but I was looking for a quick and easy route.

Adobe Flash 10.1 is installed and works, though not on my first attempt. Trying to play a Youtube video made Chrome unresponsive, and I could not get Flash content to play on any site. Rebooted and all was well.

A big irritation for me is that you cannot disable tapping on the touchpad. There is a checkbox for it in settings, but it is both ticked and grayed so you cannot change it. I detest tapping since you inevitably tap by accident sometimes, on occasion losing work or just wasting time. No doubt there is some setting you can change though the terminal but I haven’t had time to investigate. It  is also possible that doing a full install to hard drive would fix it, as the live image does not save changes.

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Nevertheless, the progress is encouraging and if development continues at this pace I can see MeeGo becoming a strong alternative to Windows on netbooks: faster, cheaper, and better optimized for this kind of device. Even against the Apple iPad, I can see the attraction of something like a MeeGo netbook: freedom, Flash, value for money, and a keyboard.

The big question though: what chance has MeeGo got in the face of competition from Apple, Google with Android, and Microsoft with Windows? It seems to me that all these three are safe bets, in that they are not going away and already have momentum behind them. Will the public also make room for MeeGo? I like it well enough to hope it succeeds, but fear it may be crowded out by the competition, other than for Nokia Smartphones.

Google Chrome Mac and Linux arrives – may hurt Firefox more than Safari

Today Google announced that Chrome for Mac and Linux is now fully released:

Since last December, we’ve been chipping away at bugs and building in new features to get the Mac and Linux versions caught up with the Windows version, and now we can finally announce that the Mac and Linux versions are ready for prime time.

The two big stories in the browser world right now are the decline of Microsoft Internet Explorer (though it still commands more than half the market  in most stats that I see) and the rise of Google Chrome. Why do users like it? From what I’ve seen, they like the performance and the usability. In fact, Chrome would make a great case study on why these factors count for more than features in user satisfaction. That said, I’ve been using Chrome on the Mac today and while it starts up more quickly than Safari, performance overall seems similar and I doubt there will be a huge rush to switch.

In the stats for ITWriting.com, I’ve seen steadily increasing Chrome usage:

  • July 2009: 4.2%
  • October 2009: 4.6%
  • January 2010: 9.6%
  • May 2010: 13.7%

So far this month, IE is down to 35.3% in the stats here, behind Firefox at 35.9%.

These figures are not representative of the internet as a whole, though I’d argue that it does represent a technical readership which may well be a leading indicator.

Chrome seems to be gradually taking market share from all the major browsers, though IE is doing so badly that any defections from Firefox to Chrome are more then made up by IE defectors to Firefox, if I’m interpreting the stats correctly. This won’t always be the case though, and Mozilla is vulnerable because unlike Microsoft or Apple the browser is the core of its business.

There is also a sense in which Chrome competes with Firefox for the user who has decided not to use the browser that comes with the operating system.

Chrome is strategically important to Google, not just as a browser, but as a platform for applications. It hooks into the Web Store announced at the recent Google I/O conference, and it will soon be easy to create browser applications that run offline. Google has the financial muscle to market Chrome. I’d also suggest that the momentum behind other projects, especially Android but also Google Apps, will indirectly benefit the browser.

On the Mac, it is worth noting that both Safari and Chrome use the same open source WebKit project, sponsored by Apple, which I guess is more interesting now that Google and Apple are competing fiercely in mobile.