What will it take to make Windows Phone a success?

Microsoft made a splash in New York City yesterday with a giant Windows Phone in Herald Square.

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The idea I guess was to show how each “Live tile” is a window into a feature of the device, with a special emphasis on “people” – the way Windows Phone aggregates Facebook, Twitter, LinkedIn, Windows Live and more into a single feed and tile.

This is the kind of stunt you get when a huge corporation with a lot of money to spend is trying to muscle its way into a market.

Is it enough? It does feel as if Microsoft has managed the re-launch of Windows Phone better than its first effort around a year ago – the first devices went on sale in October 2010. The operating system has been tweaked, the new devices are more imaginative, and partner support seems better. I actually saw some window displays for Windows Phone in my local small town though they were gone a few days later.

It still feels as if Microsoft is fighting an uphill battle. There is not much wrong with the phones now, but what is the killer feature that will sell it alongside Android and iPhone? Personally I like the SharePoint integration, but Microsoft is still primarily going after consumers rather than business users.

There is also the matter of the tiles. They work well, but look at the photo above: are they beautiful? Not really; and it is unfortunate in some ways that all the Windows Phones look like this.

That said, I enjoyed my few minutes with an HTC Titan; it has an exceptionally large display and a great camera but does not feel too bulky, and I can see it doing well if the marketing is right. Nokia’s Lumia 800 looks good too.

Microsoft came late into this market though, persevering with its old Windows Mobile for too long, and it is not going to be easy to catch up.

Kingston Wi-Drive extends iOS storage, but not hassle-free

I have been trying out the Kingston Wi-Drive, which expands the storage of an iOS device using a pocketable wireless solid-state drive.

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The unit is about the size of a mobile phone, but smoother and lighter, and available with capacity of 16GB or 32GB.

The drive comes with a minimalist instruction leaflet which tells you to charge it by attaching the USB cable to a PC or Mac, add content by accessing it as an external drive, and then when charged, download and run the free Wi-Drive app on your iPad or iPhone.

I got this working without too much trouble. I added a movie to the drive and was able to watch it on an iPad, which is handy given that there is no DVD drive, though if it was sourced from a DVD you have to work out how to rip the DVD to a file first. I also added some documents and pictures, and was able to view these on iOS without any issues.

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The app seems to be designed primarily for iPhone, which means it looks a little odd on an iPad, though it does run full-screen. There is a thumbnail view, for images, and for documents there is an option to open them in apps that understand the file format. For example, I could open a Word 2010 document in Pages.

So far so good; but I found some annoyances. The first is that when you connect to the Wi-Drive, you are no longer connected to the Internet unless you also have 3G. The solution is to go into the Wi-Drive settings and configure your normal wi-fi connection as a bridge. The leaflet does not mention this, but it is explained here.

The bridge did not work at first. I had to change my Netgear router so that it is WPA 2 only, rather than supporting both WPA and WPA 2. This is mentioned in the FAQ:

Wi-Drive’s bridge function supports a single security protocol only: WEP, WPA, or WPA2. These may also appear as WPA ONLY, WPA2 ONLY, etc. Wi-Drive does NOT support mixed mode.

I also configured security on the Wi-Drive wi-fi connection. By default, it is wide open to your neighbours; and if you have the bridge enabled, bypasses the security of your home wi-fi connection as well. On the other hand, the fact that up to three users can connect is a good thing if, for example, you wanted to share some files with friends or colleagues at a meeting.

If you are using the device on the road, in a cafe or airport for example, it would be difficult to connect to the internet as well as to the drive. If you are flying, the airline will probably not allow you to use the Wi-Drive.

Most annoying is that when the device is connected to a computer, the contents become inaccessible. Even connecting to a USB charger seems to be enough to disable it. When it is not connected to a computer, the battery starts running down; it only lasts 4 hours.

This means that you should not think of the Wi-Drive as permanently attached storage. Rather, think of it as something you can switch on when needed.

Poking around on the drive, I noticed that it has the Apache web server installed. When the bridge is operating, you can browse to the device from a web browser on your computer and access the contents or change the settings.

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This is a handy device; but it could be better. I would like to see a memory card slot – and Kingston would benefit as it sells memory cards – as well as a longer battery life. Kingston also needs to fix it so you can use it on iOS while it is connected to a computer and charging. The Wi-Drive app could do with a bit more polish too, particularly the iPad version.

As it is, the Wi-Drive is great if it exactly fits your need, but make sure you can live with it before parting with your money.

Drobo storage devices: beyond RAID

I attended Digital Winter in London this week, an event where gadgets are shown to the press.

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One that caught my eye was the Drobo range of storage devices. The market is saturated with external storage solutions, but Drobo has a neat system where you simply slot any 3.5” Sata drive – no drive bracket required – into one of its units and it will add it to a pool of storage. Drobo supports thin provisioning, which means you will typically create a volume on the pool that is bigger than the space actually available. When you are running out of space, a light on the unit will turn yellow, you buy another drive and slot it in. Presuming you have two or more drives, RAID-like resiliency is built in, though Drobo calls its system BeyondRAID because of its greater flexibility. There is even an option for dual disk redundancy, so that any two drives can fail without loss of data.

I was reminded of Microsoft’s new Storage Spaces in Windows Server 8 which offers some similar features, but of course is not yet available except in early preview.

Drobo boxes support USB, FireWire, and in the high-end models iSCSI.

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The snag: prices start at €359,00 for the 4 Bay firewire and USB 2.0 model, and the one you really want, the 8-bay DroboPro with iSCSI, is €1359.00. In the business range, the 12-bay iSCSI SAN is €10,799 and supports SAS as well as Sata drives.

Kingston Wi-Drive: portable storage expansion for iPad and iPhone

Kingston has announced availability of the Wi-Drive. This product addresses an annoying limitation of the Apple iPhone and iPad: no USB port for external storage devices.

The Wi-Drive overcomes this by connecting wirelessly. It offers 16GB or 32GB of solid-state storage, with USB for charging and for access to the files from a PC or Mac. When you are on the go, you can put the Wi-Drive into your pocket. A free app on the iPhone, iPad or iTouch lets you access the files. The use of a network bridging means you can still access the internet. Battery life is said to be up to 4 hours, so I hope you can switch it off when not needed. You can also share the drive with up to three other users.

Example prices are £89.99 for the 16GB or £124.98 for the 32GB version.

It is a clever solution. That said, I have a couple of reservations. One is that the price is high compared to a simple USB device of the same capacity. That is not unreasonable given the extra technology needed, but it means it will only sell to users who really need it.

And do you need it? If you are on the internet, you could use a file synchronization service like Dropbox, or Apple’s own iDisk or forthcoming iCloud, to extend storage instead.

A second problem is that iOS does not expose its file system to the user. This means that external storage is less convenient on iOS than on other systems. Want to save a Pages document from iOS to the Wi-Drive? You probably cannot do so directly; there is no way to save direction to Dropbox either.

The Wi-Drive only exists because of Apple’s desire to control and supposedly simplify the operating system. It is a workaround, but not a perfect one, although that is not the fault of Kingston.

That said, I have not yet tried a Wi-Drive; I hope to bring you a proper review in due course.

Monitor your home when away: Jabbakam IP camera service reviewed

About to head off for your summer break? What may happen back home is always a concern; but if you want a bit more piece of mind, how about a live webcam view of what is going on in places you care about?

Of course you can easily purchase a security camera kit from your favourite electronic hobbyist store, but it is not a complete solution. Recording video to a hard drive is all very well, but what if the thief takes a hammer to it or even nabs it? Further, returning home to find two-week old footage of a break-in is of limited use compared to a live alert.

In other words, you need not only a camera but also a service. This used to be expensive, but does not need to be in the internet era. What about a cheap camera that sends images to a web site, enabling you to log in from anywhere and check what is going on? And how about an email or SMS alert triggered by motion detection?

This is exactly what Jabbakam does. The basic kit costs £59.95 and £5.95 per month, for which you get an IP camera and 14 days of video footage stored online. You can also use your own camera if you have a suitable one; the main requirement is that it supports motion detection, enabling the alerting feature, and reducing the number of images that need to be sent to the web service. More expensive subscriptions store video for longer; £13.95 per month gets you 90 days. SMS alerts cost extra.

Developed by a company based in Guernsey, the product is not so much the camera, but rather the web application and service. The camera itself is a simple but well-made affair, with a wall-mountable bracket and a swivel joint that lets you angle it. You can also adjust focus by twisting the lens.

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Under the webcam are ports for wired Ethernet and power.

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Given that the serial number starts YCAM I have a hunch it may be made for Jabbakam by Y-cam.

The camera must be wired to your broadband router. If you are on a business network you may have firewall issues; I tried on my own network and found it did not work behind the firewall, but have not investigated in detail.

So how about the service? I signed into Jabbakam and found that set-up was pretty much IJW (It Just Works). The camera was detected and I could view live images. Video is a slightly generous term, since each image is one second apart, and the quality is not fantastic, but gives you a good idea of what is happening. You can add additional cameras if you want fuller coverage of your home or workplace.

I also set up email alerting. This seems to work well. When the camera detects movement you get an email with a still image attached. Click the link in the email, and you can view the video. There is also an iPhone app that shows recent images. Advanced settings let you schedule alerts, for example to avoid having them active when you yourself are moving around.

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Jabbakam is not just intended for security. The web service also has the concept of networks, which enable you to share your camera with others. The number is small at the moment, but I did see one called Birdboxes of Jabbakam which I guess is for ornithology enthusiasts.

There was one aspect of Jabbakam that I found troubling. A mash-up with Google Maps lets you see where cameras of other users are installed, and clicking on a camera gives you the name and address of the user and a link to send a private message:

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I discovered that this information sharing is on by default:

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This surprised me, as I would have thought that a typical Jabbakam user would be sensitive about sharing these details.

Finally, I should mention that Jabbakam has a RESTful API for developers, though the documentation is incomplete at the moment and the application showcase is empty. Apparently this is being worked on, so watch the space if you are interested.

A good buy? On the plus side, Jabbakam seems to me nicely done, easy to set up, and delivers what is claimed: remote video monitoring of any indoor location. The alert service is particularly useful, though this only works if the camera is pointing somewhere that should normally be motion-free. For example, pointing the camera at a car parked on the street outside your home might seem a good idea, except that the alert would go off every time someone walked by. I should also observe that the supplied camera only works indoors, so it would need to be at a window.

There are questions of course about the effectiveness of CCTV security. Blurry pictures of hooded figures may not do you much good in terms of identifying the villains, though the alert service could be an advantage.

What are the social implications if large numbers of people choose to stick surveillance cameras all over their homes? I am not sure, but it is a question worth reflecting on.

That said, for someone on holiday who would like the ability to check that everything is in order at home, this seems to me a neat and smart solution.

Same price: four eMachine ER1401 or one Apple Mac Mini

This machine at ebuyer.com caught my eye:

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For your £130 you get AMD Athlon Dual Core K325, 2GB RAM, 250 GB hard drive, NVIDIA GeForce 9200, HDMI out, and Linpus 9.5 Linux. The ER1401 also include wifi, 2 USB ports, S/P DIF digital out, headphone out, wired ethernet, and VGA for a standard computer display.

I probably would not have noticed it, except that I have just purchased a Mac Mini:

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The Mac has plenty to offer over the ER1401 of course. There is not only the slick new OS X Lion OS, but also a Thunderbolt port, Bluetooth, 4 USB ports, twice as much hard drive space, memory upgradeable to 8GB rather than 4GB, FireWire 800 port, and an SDXC card slot.

Linux is free, but if you decided to put Windows 7 on your ER1401 the cost would climb a bit.

Still, it happens that the Mac mini, Apple’s cheapest Mac, is just over four times the price of the ER1401. If you just need a small computer to do some task like playing BBC iPlayer on your TV, or running Squeezebox server, the eMachine model wins the value prize.

Review: Hands On with the HP TouchPad

When I saw HP’s TouchPad on display at the Mobile World Congress last February I thought it looked good and wanted to have a closer look. I have been doing so for the last couple of days. The TouchPad is a 9.7” tablet similar in size to Apple’s iPad and iPad 2. It comes with 16 or 32GB of storage, 1024x 768 display, wi-fi, Bluetooth, dual-core Qualcomm Snapdragon 1.2Ghz processor, and front-facing camera. Battery life is up to around 9 hours. The TouchPad runs WebOS, the operating system acquired with Palm, and which seems to form the basis of HP’s mobile device strategy.

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Since a large part of HP’s business comes from selling and servicing Windows servers and PCs, it would make sense for the TouchPad to have excellent support for Microsoft’s platform. Then again, why is it running WebOS and not Windows? There are several reasons. First, Microsoft refuses to allow the Windows Phone 7 OS to be used in a tablet form factor, and the first tablet-friendly Windows OS will be Windows 8 which is not yet available. Second, HP has been down the Windows Mobile track before, and seen Apple takeover the market.

HP has good reason therefore to take a non-Microsoft approach to mobile. However, you can see in the TouchPad the downside of that decision. Exchange support is good, but SharePoint support non-existent. The TouchPad makes a terrible client for Office 365. There is no sign of Microsoft Lync or even MSN Messenger in its messaging account options:

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Why does this matter? Well, in the end the question is why you, or anyone, is going to buy an HP TouchPad rather than one of its competitors. There is a gap in the market for an business-focused tablet with strong support for Microsoft’s platform, and I wondered if HP, with its strength in that market, might fill it with the TouchPad. In this respect it is a disappointment. It is behind Apple’s iPad, which lets me open and save documents from SharePoint via WebDAV, and edit them in Pages or Numbers; and even the iPad is weak in this area.

Look and feel

I hate making constant comparisons with Apple’s device, but it is hard to avoid because it sets the standard at this price level. With its rounded corners and glossy black finish, the TouchPad is OK but feels inelegant and chunky in comparison to the iPad 2. For example, both the iPad and the TouchPad have a single recessed button that acts as a kind of home key. On the iPad it is a round button that fits your finger nicely; on the TouchPad it is rectangular and slightly sharp-edged, and therefore less pleasant to operate. A tiny detail, but one that when combined with others makes the TouchPad feel less well designed.

More seriously, the touch screen seems less responsive than that on the iPad. This may be as much to do with software as hardware, but sometimes taps seem to get lost. I also had difficulty with the screen rotating at the wrong moment; this can be a problem on the iPad too but seems worse on the TouchPad, though you can lock the screen if it gets too annoying. Sometimes the screen flickers slightly; this may be to do with power management but it is unpleasant.

On the plus side, WebOS has a card-based interface that works well. Each app shows as a card when not full screen, and you can flick between cards to select a running app, or flick the card up to close it.

Another plus is the Touchstone accessory which does wireless charging; a great feature though this was not included in the review sample.

Setup

Setting up the TouchPad was straightforward, though I saw more of the spinning wait circle than I would have liked. You are required to set up a WebOS account, but there is no requirement to enter credit card details until the point where you actually want to buy an app. I did twice get the message “we are unable to create an account for you. Please try again in a few minutes or contact HP for help,” but third time was lucky.

My next step was to connect to Exchange. The TouchPad absolutely refused my first attempt because it did not trust my self-signed certificate. By contrast, most devices merely throw up a warning and then let you continue. I fixed this by going to Settings – Device Info, which has a Certificate Manager in its drop-down menu. I copied the certificate to the TouchPad over USB and then installed it.

Exchange worked OK after that, though the mail client is sluggish. I do not know if it is related, but soon after setting up Exchange I got a “Memory critical, too many cards” message and the TouchPad pretty much died, though it revived after a restart.

I also added accounts for DropBox and for Box.net, both of which offer cloud storage and synchronisation.

Finally, I added some music. I installed the beta of HP Play, which is a music player and library manager. Once installed, you can drag music to the HP TouchPad when connected over USB.

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This worked; but with hindsight I was nearly as well off copying MP3 files directly using Windows Explorer. The main benefit of HP Play is drag-and-drop playlist management. You can also set up auto-synchronisation, but I turned this off as I prefer to select what goes on the device manually.

Sound quality on the TouchPad is decent even using the internal speakers. Here is one way in which the TouchPad improves on Apple’s iPad, though the difference disappears if you use external speakers or headphones. Formats supported are DRM-free MP3, AAC, AAC+, eAAC+, AMR, QCELP, and WAV. No FLAC which is a shame.

The printed user guide for the TouchPad is just a few pages, but there is a detailed manual you can download – recommended for TouchPad owners.

Apps

A selection of apps comes supplied with the TouchPad.

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I am interested in Quickoffice, which lets you view a wide selection of document formats, but sorry to find that all documents are read-only. Adobe Reader is also installed. Printing is supported, as you would expect from HP, but my network printer is a Canon and does not work with the TouchPad.

The web browser is based on WebKit and includes Adobe Flash 10.3 but not Oracle Java. The Youtube “app” just links to the Youtube web site – what is the point of that? BBC iPlayer work nicely

Maps is Bing Maps and looks good, with options for Satellite and Bird’s Eye views as well as “Show traffic” which is meant to indicate which roads are busy but did not seem to work for me. You can also get turn by turn directions.

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You can install new apps by going to the Downloads screen and tapping HP App Catalog.

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The selection of apps is weak though, especially in comparison to iPad or Android. HP needs to attract more developers to WebOS; but they will only come if HP can make a success of the devices.

Amazon Kindle is meant to work on the TouchPad but is nowhere to be seen, although it is referenced in the user guide. Apparently it has appeared for US users.

Conclusions

My immediate impression of the HP Touchpad is that it is promising but not yet good enough to win much market share, especially given that the price is similar to that of the iPad. At the time of writing, the TouchPad costs around £400 for the 16GB version, as does Apple’s iPad 2.

That said, there are a few reasons why you might want one of these:

  • Printing to HP printers
  • USB Drive support when attached to a PC or Mac
  • Adobe Flash
  • Multi-tasking with WebOS card interface
  • Wireless charging
  • Integration with HP Pre 3 smartphone
  • Above average sound quality

None of these strike me as a must-have, but there will be scenarios where they tilt the balance in favour of the TouchPad.

The problem with the TouchPad is that it is insufficiently distinctive from Apple’s offering, but its usability and performance is in most respects less good.

The promise is there; but can HP get enough momentum behind the platform to attract a stronger set of third-party apps, as well as fine-tuning the performance and design?

I am doubtful. HP, like RIM, is going to have difficulty maintaining its own mobile platform. In the end it may have to either join the Android crowd, or mend its relationship with Microsoft.

Thanks to Dabs.com for supplying the review loan.

Renault’s electric Frendzy includes RIM Playbook, external 37” screen

I am not a motoring journalist, but this is a car I would like to review. Renault’s Frendzy, which will be shown at the Frankfurt Motor Show in September, has several notable features:

1. It’s electric

2. An asymmetric design in which the passenger’s side represents business, and the driver’s side leisure.

3. An external 37” widescreen display embedded into the passenger side door, which is a sliding affair with no window.

4. A dock for the RIM Playbook.

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The Playbook does obvious things like navigation, but also more than that:

As soon as it is plugged in, it becomes an integral element of the vehicle and configures itself into the Renault environment. Continuity of work is assured once the device is removed, and it can of course be used for all of the renowned BlackBerry PlayBook tablet features.

The device has an important role to play, too, in the customization of the vehicle as it controls the exterior screen while the vehicle is in motion and when parked, for business as well as for personal uses – pictograms illustrating life with electric vehicles, or the viewing of a film, for example.

says the release.

5. RFID sensors in the door sills. If you are delivering goods that have RFID chips, you can have a truly intelligent courier service. The packages can inform the vehicle of their destination, talk to the navigation system to display the route, and I presume could even raise the alarm if you drove away from the destination having forgotten to deliver parcel 3 of 3.

All cool; and I have not even mentioned the interior lighting can be switched from green for work to orange for leisure.

At the same time, I have some questions.

I am not sure whether giving the driver easy access to a full-featured tablet is wise, as I would rather he concentrated on driving rather than posting messages to Facebook or engaging in the latest MMORG (Massively Multiplayer Online Role-Playing Game).

It also seems a bit of a waste having the 37” screen external. I can see the sense for advertising, though having the screen on the side means it will be more visible to pedestrians than to other motorists, and is even 37” really big enough to get a message across at the kind of distance that will be typical? Renault says:

… a large external screen that can display useful messages or information (such as “making deliveries” or “back in five minutes”, the battery-charging method or the remaining charge) or advertising messages, either whilst parked or on the move.

I am not sure that I really want to tell the world how low my battery is.

The one thing you cannot do with the external screen is watch a film on it, unless you park and have a picnic I guess, though not to worry:

Depending on their mood of the moment, children can watch a film or play games on the touch-sensitive pad which slides out from the back of the driver’s seat. They can even draw on a special slate integrated into the sliding door.

Finally, I am amused by the trouble Renault has taken with the sound scheme – yes, since electric vehicles are inherently silent but need to make a noise for safely reasons, even the sound has a personality:

FRENDZY’s dual personality prompted Renault and IRCAM (Institut de Recherche et Coordination Acoustique / Musique) to develop a broad range of sounds. The programme has led to a variety of sounds that are emitted both inside and outside of the vehicle to ensure that everyone can tell whether it is in business or passenger car mode, thanks simply to its sound signature.

More information on the Frendzy is here.

Keyboards, consoles and living rooms: Trust Thinity reviewed

Computers are for the study, consoles for the living room, right? Kind-of, but we are seeing some convergence. The box under your TV might actually be a Mac Mini or a PC, or you might be browsing the web on your Sony PS3. From time to time you hit a problem: game controllers are lousy for text input.

I was an early adopter for Microsoft’s Media Center PC, and hit exactly this problem. Microsoft’s media center remote was good in its way, but sometimes I needed a keyboard and mouse. I ended up getting a wireless keyboard. However I also discovered that a keyboard, while great for a desk, is an awkward thing to have lying around in a living room.

This is the problem Trust is trying to address with its Thinity Wireless Entertainment Keyboard. This is a small keyboard – think netbook-sized – with an integrated trackpad. It comes with a USB wifi adaptor and a stand/charger.

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When sat in its charger it is reasonably stylish as these things go, but still looks like a keyboard.

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The Thinity is compatible with Windows PCs – why not Mac? – Sony PlayStation 3, and Microsoft Xbox 360. There is no need to install drivers, just plug in the USB device and it works. That said, there is no caps lock indicator on the keyboard, so you can download a software indicator for Windows if you want.

The trackpad is actually multitouch, and as well as having hardware left and right buttons,  tapping with three fingers makes a right button click, and it behaves as a scroller if you drag with two fingers.

How is it then? Well, it does the job and is easier than using a game controller to type URLs and passwords. I cannot rate it highly though, since it is not a particularly well-designed keyboard. The keys are close together and it is hard to type at speed. I would not enjoy using it as a main PC keyboard; I wrote most of this review with it but found it a struggle.

It is also a shame that there are no configuration options for Windows. I would like to turn off tapping, which I personally find a nuisance because of accidental clicking though I know others who love it.

Although the Trust brand is associated with budget gear, I get the impression that the company set out to make at least a mid-range product, with multi-touch keypad and a long-lasting li-ion battery. Unfortunately it needs a bit more design effort, making it seem over-priced for what it is. There are little annoyances, like the fiddly on-off switch, the support tabs on the back that are hard to prise open, and the fact that the keyboard flexes a little more than it should.

Logitech’s Google TV, the Revue, has a keyboard/trackpad that is only a little larger, but is more usable.

But do you want a keyboard in the living room at all? Personally I am doubtful. They are a transitional necessity. I am a fan of apps rather than remotes. The virtual keyboard on an Apple iPad does all that is necessary for occasional text input in a more elegant and living-room-friendly manner. Nintendo is taking this same direction with the Wii U, which has a touch controller with its own screen.

Of course these devices cost more and do more than a simple wireless keyboard, but they are inherently better suited to the task. One factor is that when you type, you do not want to be 12 feet away from where the letters are appearing on a screen. With a screen-equipped remote, they are right in front of you.

That does not solve the immediate problem with a PS3, Xbox or Media Center PC, so you will still need something like the Thinity, though I would suggest you check out the competition too. Long term though, I do not think we will see many keyboards in the living room.

Asus announces combined smartphone and tablet – the Padfone

Asus has announced the Padfone, a combined tablet and smartphone running Google Android. The phone docks inside the tablet, which means you get an internet-connected tablet without having to pay for an additional SIM card and contract. It is a similar concept to Motorola’s Atrix, which combines smartphone and netbook. I like the concept and its efficiency, though I am not sure that this is quite the right approach.

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Asus is also having another at at Linux on a netbook. The Eee PC X101 will run MeeGo, the Linux-based operating system which was once a joint Intel-Nokia project, but ditched by Nokia in favour of Windows Phone. MeeGo enables Asus to offer the X101 at a lower price than would be the case with Windows, as well as offering snappier performance; however there will also be a Windows 7 option so I guess the market will decide.

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