Monthly Archives: March 2011

rants

When the cartridges cost more than the printer: the Inkjet market is absurd and disgraceful

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I would love to be in one of those meetings at HP or Canon or Epson where they discuss the size of the ink cartridges in their next range of inkjet printers.

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“We got away with 10ml last time,” one might say. “Do you think we could try 8ml”?

“No, let’s do 6ml and call it lite. The 8ml can be XL for high capacity.”

The reason is this has come up for me is that my Canon MX700 all-in-one printer, which has until now performed well, has stopped working. The LCD display says Error 6A80, the lights on the print cartridges have gone out, and it will not do a thing.

While I am not sure what the problem is, it might possibly be the print head. This is a small piece of plastic which includes the actual print head with the microscopic holes through which the ink is squirted, and the cheapest I can find it is around £65.00.

On the other hand, I can get a new Epson BX305FW all-in-one printer for £72, less than that if I shop around.

When the cartridges cost more than the printer

Well, we are used to living in a throwaway society, but the situation with inkjet printers is beyond absurdity. The reason, you see, for the low prices of the hardware is that they are vehicles for selling ink cartridges, for which the prices are crazy high. Therefore there is a direct connection between the high prices of the cartridges, and their small capacity, and the likelihood of my taking a nice all-in-one printer with not very much wrong with it, and throwing it into landfill.

Since I needed to print some documents urgently, I got my old 2001 HP DeskJet 895cx down from the loft and went into town to see if I could still get cartridges for it. As I looked, I noticed that Tesco is selling the HP Deskjet 1050 all-in-one printer for £29.97. This takes HP 301 cartridges; colour is £16.97 and black is £13.97 (you need both): total £30.94. So yes, the cartridges cost more than the printer.

If the cartridges supplied with the Deskjet 1050 are the same size as the ones you buy, it would pay you just to buy a new printer whenever the cartridge runs out. This does not please me; it is a disgrace.

Now, curiously HP does not specify how much ink is in its 301 cartridges. Rather, it gives page yields. So we learn here that the HP 301 black ink cartridge  delivers 190 pages of average coverage. The high-capacity HP 301XL delivers 480 pages.

My old printer, as it happens, also has standard and high-capacity versions. The HP 45 standard (21ml) delivers 490 pages. The HP 45 high-capacity (42ml), which is the only one I have ever bought, delivers 930 pages.

In other words, mysteriously, what is now high-capacity is less than what used to be standard; what used to be high-capacity is no longer available, if you get the latest HP DeskJet.

You can pay a lot more than this for inkjet cartridges. Prices of £30 to £40 or more are common, for three-colour cartridges. Together with a black, it might cost you £60 or more to replenish.

This drives users towards the thriving alternative market in refurbished or compatible cartridges. This is unfortunate, because all inks are not equal, and a leaky or substandard cartridge can damage your printer. On the other hand, if you do the sums, the saving from just a couple of cartridge replacement cycles may be enough to buy a new printer. Buying the non-approved refills is the rational thing to do.

I am not picking on HP. Others vendors are equally bad.

Where do we go from here?

So where do we go from here? Logically, we should ignore the price sticker on the printers and look at the cost per page, which means mostly we won’t be buying these machines. We do though; in fact, I nearly bought the cheap Tesco printer this morning just to solve a problem, and so the cycle continues.

I would like to see the regulators take action on this. Instead of forcing Microsoft to produce pointless N editions of Windows, which nobody buys, maybe the EU could specify a minimum page yield for ink cartridges, to force change, or otherwise regulate this wasteful and damaging business practice.

Finally, if you are from HP or Canon or Epson or the like and want to tell me about the high quality and expensive research behind your ink technology, you are welcome, as long as you also tell me two things:

  • What is the ratio of manufacturing cost to retail price for your inkjet printers?
  • What is the ratio of manufacturing cost to retail price for your inkjet cartridges?

Thank you.

Update: I made some progress with Error 6A80. The print head is fine. Now, many people on the internet have reported this problem, though there are likely multiple reasons for it, but the only relevant article I’ve found is this one, which is in German. Note the helpful pictures. The print head should park at the right of the machine, where there are some pads and wipers that maintain the head. On my machine the wipers had got stuck in the forward position – see the first image in the thread. When I pushed them back – second image on page two – the error cleared. However it reappeared shortly after; but I now think that somehow cleaning up this part of the printer (which is hard to get at) could fix it.

Further update: I did eventually take the printer apart and pretty much fixed it.

apple, google, mobile

Google fails to protect its mobile platform

The discovery of viruses in apps on Google’s Android Market is troubling. I like the fact that Android is open, and that you can easily install an APK (Android Package) from any source onto your device if you want to. That said, it is reasonable to expect that apps downloaded from the official Android Market will be virus-free, or at least that some attempt has been made to check them for malware.

Another problem which is apparently rampant in the Android market – and also to some extent in Apple’s app store – is app stealing, where someone takes an existing app, copies and re-uploads on their own account. In most cases it seems that the malware was on apps pirated in this manner.

Note that while it took Google less than five minutes to pull the malicious apps from the store, the original developer had apparently been trying for more than a week to get them pulled on copyright violation grounds.

Google takes 30% transaction fee for apps sold in the market. Enough, you would think, to check for malware.

Most seriously for the Android market, the situation for users is that apps on Android Market might be malware, whereas apps on Apple’s App Store are not. That is a big advantage for Apple, and one that you would have thought Google would want to counter.

The only winners here are the anti-virus companies, who will be delighted to inflict their subscriptions on mobile users just as they have on Windows desktops.

apple, microsoft, mobile, professional, software development

Apple announces slightly better iPad, world goes nuts

Apple CEO Steve Jobs says the iPad 2, announced today, is “magical, revolutionary and at an unbelievable price”.

The new iPad is dual-core, has front and back cameras, and a new magnetic cover which also forms a stand. It is also 33% thinner and 15% lighter.

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These are nice improvements, but the truth is that it will not be very different from the first one.

It was enough though for the press to announce catastrophe for the competition:

Larry Dignan on ZDNet:

Apple just ensured that the other tablets are dead on arrival.

James Kendrick on ZDNet:

Here’s all you need to know about the iPad 2: it’s thinner, lighter, faster, got cameras and is more capable than the iPad, for the same price. Apple had dominated the tablet wars with the original iPad, and with the iPad 2 it is game over … Apple will continue to maintain or grow its market share in the tablet space, and the competition will release tablets that are not as good and cost lots more than the iPad/iPad 2. Rarely does one company in the technology sector dominate a product category so totally as Apple does the tablet space.

I am still mulling this over. There is a lot to like about the iPad – convenience, design, long battery life – but there are also annoyances; and while Dignan and Kendrick may be right, I would like to think there will be healthy competition and that at least some of the interesting devices on show at Mobile World Congress earlier this month will find a market.

Another question is how the appearance of ever more powerful smartphones will influence the tablet market. It is hard to believe that the average person will carry three devices: smartphone, tablet, laptop. Personally I would like to get it down to one, which is why I find the Motorola Atrix an interesting concept: it plugs into a laptop-like external keyboard and screen when required.

Apple’s advantage though is its focus on quality and design, rather than features. Few other manufacturers have learned this lesson. There is always something not quite right; and rather than fix it, a new model six months later with something else not quite right.

There was something else interesting about today’s event. iMovie for iPad 2, priced at $4.99. What is happening to the price of software, and what are the implications for developers? Something I will explore in another post shortly.

Spare a thought for Microsoft. Remember Bill Gates, telling us that one day tablets would dominate portable computing? Fumbling tablet computing may have been Microsoft’s biggest mistake.

design, development, php, professional, software development, web authoring

JetBrains WebStorm 2.0 and PHPStorm 2.0 First Look

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I respect JetBrains, an IDE company which survives despite intense competition from free tools such as Eclipse and NetBeans. It does so because developers like the products, especially the IntelliJ IDEA Java IDE. The tools are focused on coding; there are few visual designers but lots of coding help, such as code completion, refactoring, find usages, and fast navigation. The tools are also relatively lightweight, so start up quickly, and generally run on Windows, Mac OS X and Linux.

The latest from JetBrains is two related web development IDEs. WebStorm 2.0 is for general HTML/CSS/JavaScript work, and PHPStorm 2.0 is a superset of WebStorm which adds PHP editing and debugging. There is also some support for Adobe’s Flex and ActionScript code.

New in PHPStorm is PHP 5.3 support, Zend Debugger support, improved SQL editing, support for the Mercurial source code management system, and updates for HTML 5 and EcmaScript 5.

I am interested in these tools since HTML development is increasingly important. Browsers are getting increasingly powerful, with HTML 5 and fast JavaScript engines challenging plugins as rich application runtimes, and PHP is less well served by IDEs than you would expect considering its popularity.

My first impressions though are mixed. I noticed a lot to like, in particular the work JetBrains has done on supporting mixed languages: HTML, JavaScript, CSS, SQL,XML and so on. One of its features is that code completion works even within quotes. For example, if your PHP is outputting HTML to the browser, code completion still works. Most editors treat anything within quotes as plain text rather than as code.

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The IDE is highly configurable and also supports plugins. Live templates let you expand abbreviations to code fragments. There is support for generating documentation with JSDoc, ASDoc and PHPDoc. Testing with PHPUnit is integrated. These are products that will appeal to developers who are code-oriented – are there any others? – and who like the ability to fine-tune their tools to improve productivity.

That said, I did not find it easy to get started with PHPStorm. The main challenge is configuring your PHP environment to support debugging. I have not yet succeeded, though I have not spent all that long on it. Difficulty getting PHP debugging working seems to be the biggest single topic on the support forums currently.

I know this is tricky and it took me a while to get it working with Eclipse. It is important though, and anything the tools vendors can do to make this easier to setup would be welcome. There is a case for simply installing a dedicated LAMP or WAMP server with the product so that developers get immediate and reliable support for PHP debugging, with the option to configure for their own PHP server later.

Another thing I found annoying was the over-zealous spell checker, which seems inclined to check variable names as well as being unaware of PHP extensions like mysqli:

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I expect there is a way to fix both issues by configuring the product.

In general JetBrains does not seem to suffer from the “not invented here” syndrome and uses open source libraries and tools; in fact it depends on Firefox for JavaScript debugging, and automatically installs its own plugin to improve integration.

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However I picked up a note of disapproval in the description on the Zen Coding site about the way JetBrains has chosen to implement Zen Coding abbreviations:

These plugins are developed by third-party and has their own ZC engine implementation, which leads to different feature set and abbreviation syntax. Zen Coding team has no relation to this projects

WebStorm is modestly priced at £54.00 for individual developers or £115 per concurrent user for organisations.  PHPStorm is £77 or £154 on the same basis. Free licenses are available for education or for open source projects, on application.

Competing products include the free Eclipse PDT and NetBeans, the commercial Zend Studio, and for a more designer-friendly approach to PHP, Adobe Dreamweaver CS5.

gadgets, mobile

Solar charge your mobile: sounds good, but how practical is it?

Charge your mobile for free while out and about, and also do your bit to save energy: the new Freeloader Classic from Solar Technology International has obvious appeal. But how practical is it?

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The Freeloader has two solar panels, and measures 123 x 62 x 17mm when folded. After 8 hours in the sun, it can deliver power to an Apple iPhone for 18 hours, a Nintendo DS for 2.5 hours, and an Apple iPad for 2 hours. Take care that it does not walk while your back is turned.

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It comes with all sorts of tips, and can also be charged via USB in 3 hours in the event that the sun is not shining. For example, if you are in the UK.

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While I like the idea of solar charging a mobile device, it is another gadget to pack, and could end up as more of a burden than an asset. Instead of just charging your mobile, you have to think about charging your Freeloader and then charging your mobile. 8 hours in the sun is far from instant.

Still, if you are planning a long hike in a remote part of the world, this could be just what you need.

Update: I have now been sent a Freeloader for review. The good news: the unit looks great. The bad news: initial tests are disappointing. It arrived 75% charged … I left it on a windowsill for several days and by the end it had lost all its charge! I am not giving up though and will report in due course.

Freeloader Classic costs £39.99 including VAT.

laptops

First eye-controlled laptop announced by Lenovo and Tobii

Lenovo and Tobii have announced the first eye-controlled laptop, at the Cebit event in Hannover. Tobii is a company specialising in eye tracking and eye control.

This image may look to you like just another man using a laptop; but Tobii assures us that:

In this image, Henrik Eskilsson, the CEO of Tobii Technology, uses the eye gaze to control the computer.

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What is being shown at Cebit is a prototype; apparently 20 units have been produced “for development and demo purposes.” Says Tobii:

For users, eye control is thrilling and makes the computer interaction more effective. It is as if the computer understands you; just glance at an icon or gadget and more information will be presented; You can zoom pictures or maps and automatically center on the area you are looking at; The computer can auto-dim and brighten the screen when it recognizes your eyes to increase battery time. Eye control can also speed things up by enabling new and intuitive ways to switch between open windows, and browse your emails and documents.

It is a fascinating idea though one that I guess you have to try before assessing its value. It is in tune with developments like Microsoft’s Kinect, which which you use your body movements as input to a games console or computer.

Eye control is a perfect complement to traditional control interfaces, such as the mouse and keyboard, and it is anticipated to be the next step within natural user interfaces.

says Lenovo.