Category Archives: windows

adobe, flash, microsoft, silverlight, software development, Web, web authoring, windows

Microsoft’s Silverlight dream is over

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Remember “WPF Everywhere”? Microsoft’s strategy was to create a small cross-platform runtime that would run .NET applications on every popular platform, as well as forming a powerful multimedia player. Initially just a browser plug-in, Silverlight 3 and 4 took it to the next level, supporting out of browser applications that integrate with the desktop.

The pace of Silverlight development was unusually fast, from version 1.0 in 2007 to version 4.0 in April 2010, and Microsoft bragged about how many developer requests it satisfied with the latest version.

Silverlight has many strong features, performs well, and to me is the lightweight .NET client Microsoft should have done much earlier. That said, there have always been holes in the Silverlight story. One is Linux support, where Microsoft partnered with Novell’s open source Mono project but without conviction. More important, device support has been lacking. Silverlight never appeared for Windows Mobile; there is a Symbian port that nobody talks about; a version for Intel’s Moblin/Meego was promised but has gone quiet – though it may yet turn up – and there is no sign of a port for Android. Silverlight is no more welcome on Apple’s iOS (iPhone and iPad), of course, than Adobe’s Flash; but whereas Adobe has fought hard to get Flash content onto iOS one way or another, such as through its native code packager, Microsoft has shown no sign of even trying.

In the early days of Silverlight, simply supporting Windows and Mac accounted for most of what people wanted from a cross-platform client. That is no longer the case.

Further, despite a few isolated wins, Silverlight has done nothing to dent the position of Adobe Flash as a cross-platform multimedia and now application runtime. Silverlight has advantages, such as the ability to code in C# rather than ActionScript, but the Flash runtime has the reach and the partners. At the recent MAX conference RIM talked up Flash on the Blackberry tablet, the Playbook, and Google talked up Flash on Google TV. I have not heard similar partner announcements for Silverlight.

Why has not Microsoft done more to support Silverlight? It does look as if reports of internal factions were correct. Why continue the uphill struggle with Silverlight, when a fast HTML 5 browser, in the form of IE9, meets many of the same needs and will work across the Apple and Google platforms without needing a non-standard runtime?

Here at PDC Microsoft has been conspicuously quiet about Silverlight, other than in the context of Windows Phone 7 development. IE9 man Dean Hachamovitch remarked that “accelerating only pieces of the browser holds back the web”, and last night Microsoft watcher Mary-Jo Foley got Server and Tools president Bob Muglia to admit that “our strategy has shifted” away from Silverlight and towards HTML 5 as the cross-platform client runtime, noting that this was a route to running on Apple’s mobile devices.

The Silverlight cross-platform dream is over, it seems, but let me add that Silverlight, like Microsoft itself, is not dead yet. Microsoft is proud of its virtual PDC streaming application, which is built in Silverlight. The new portal for Windows Azure development and management is Silverlight. The forthcoming Visual Studio Lightswitch generates Silverlight apps. And to repeat, Silverlight is the development platform for Windows Phone 7, about which we have heard a lot at PDC.

Let’s not forget that IE9 is still a preview, and HTML 5 is not a realistic cross-platform application runtime yet, if you need broad reach.

Muglia’s remarks, along with others here at PDC, are still significant. They suggest that Microsoft’s investment in Silverlight is now slowing. Further, if Microsoft itself is downplaying Silverlight’s role, it will tend to push developers towards Adobe Flash. Alternatively, if developers do migrate towards HTML 5, they will not necessarily focus on IE9. Browsers like Google Chrome are available now, and will probably stay ahead of IE in respect of HTML 5 support.

I hope these latest reports will trigger further clarification of Microsoft’s plans for Silverlight. I’d also guess that if Windows Phone 7 is a big success, then Silverlight on the Web will also get a boost – though judging from the early days in the UK, the new phone is making a quiet start.

Finally, if Microsoft is really betting on HTML 5, expect news on tools and libraries to support this new enthusiasm – maybe at the Mix conference scheduled for April 2011.

azure, cloud computing, microsoft, software development, windows

AppFabric – Microsoft’s new middleware

I took the opportunity here at Microsoft PDC to find out what Microsoft means by AppFabric. Is it a product? a brand? a platform?

The explanation I was given is that AppFabric is Microsoft’s middleware brand. You will normally see the work in conjunction with something more specific, as in “AppFabric Caching” (once known as Project Velocity) or “AppFabric Composition Runtime” (once known as Project Dublin. The chart below was shown at a PDC AppFabric session:

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Of course if you add in the Windows Azure prefix you get a typical Microsoft mouthful such as “Windows Azure AppFabric Access Control Service.”

Various AppFabric pieces run on Microsoft’s on-premise servers, though the emphasis here at PDC is on AppFabric as part of the Windows Azure cloud platform. On the AppFabric stand in the PDC exhibition room, I was told that AppFabric in Azure is now likely to get new features ahead of the on-premise versions. The interesting reflection is that cloud customers may be getting a stronger and more up-to-date platform than those on traditional on-premise servers.

microsoft, mobile, windows

Windows Phone 7 battles indifference in London

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Today is launch day for Windows Phone 7 in the UK – but the hoped-for crowds of people waiting to buy the new phone failed to appear.

They are billed as the handsets that could topple the iPhone. Yet as Microsoft’s Windows 7 phones went on sale this morning there was not a queue in sight.

reported the London Evening Standard.

The device also suffered faint praise from the influential Wall Street Journal reviewer Walt Mossberg. Although he called the user interface “novel and attractive”, he complained about missing features:

Microsoft has inexplicably omitted from Windows Phone 7 key features now common, or becoming so, on competitive phones. These missing features include copy and paste, visual voicemail, multitasking of third-party apps, and the ability to do video calling and to use the phone to connect other devices to the Internet. The Android phones and the iPhone handle all these things today.

adding that

I couldn’t find a killer innovation that would be likely to make iPhone or Android users envious, except possibly for dedicated Xbox users.

Is he right? In some ways it does not matter; perception is reality. That said, none of his missing features strike me as deal-breakers for a majority of users. You can also argue that Microsoft has learnt from Apple not to put every possible feature into the first release, but rather to make the features it does implement work as well as possible and to build on that in the future.

The problem is that there is so much momentum around Google Android and Apple iPhone that the average consumer looking for a smartphone will need a lot of persuading before paying out for Windows Phone 7, or even really noticing it. Microsoft needed rave reviews, not so-so ones. There is a danger that the new phone may suffer the same fate as Palm’s webOS devices, well liked by those who take the trouble to explore them, but absent from the mainstream of consumer consciousness.

I’ve had a device for a few days, and it has been favourably received by people I’ve shown it to. Some of the games look great – The Harvest, for example, a Microsoft exclusive. The Facebook integration is also appealing to fans of that site, and feels deeper than Facebook apps on other devices. Windows Phone 7 does have distinctive features.

I’ll be reviewing the device properly in due course. What is more interesting than my opinions though is how the phone is received in the market. I had expected more interest from the curious on day one of retail release.

Update: Microsoft found a queue or two for its press release today. Big in Australia?

.net, adobe, apple, facebook, google, internet, microsoft, mobile, windows, windows 7

Which mobile platforms will fail?

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Gartner’s Nick Jones addressed this question in a blog post yesterday. He refers to the “rule of three” which conjectures that no more than three large vendors can succeed in a mature market. If this applies in mobile, then we will see no more than three survivors, after failures and consolidation, from the following group plus any I’ve missed. I have shown platforms that have common ownership and are already slated to be replaced in strikeout format.

  • Apple iOS
  • Google Android
  • Samsung Bada
  • Maemo MeeGo
  • RIM BlackBerry OS BlackBerry Tablet OS (QNX)
  • HP/Palm WebOS
  • Symbian
  • Windows Mobile Windows Phone 7 and successors

Jones says that success requires differentiation, critical mass, and a large handset manufacturer. I am not sure that the last two are really distinct. It is easy to fall into the tautology trap: to be successful a platform needs to be successful. Quite so; but what we are after is the magic ingredient(s) that make it so.

Drawing up a list like this is hard, since some operating systems are more distinct than others. Android, Bada, MeeGo and WebOS are all Linux-based; iOS is also a Unix-like OS. Windows Mobile and Windows Phone 7 are both based on Windows CE.

While it seems obvious that not all the above will prosper, I am not sure that the rule of three applies. I agree that it is unlikely that mobile app vendors will want to support and build 8 or more versions of each app in order to cover the whole market; but this problem does not apply to web apps, and cross-platform frameworks and runtimes can solve the problem to some extent – things like Adobe AIR for mobile, PhoneGap and Appcelerator. Further, there will probably always be mobile devices on which few if any apps are installed, where the user will not care about the OS or application store.

Still, pick your winners. Gartner is betting on iOS and Android, predicting decline for RIM and Symbian, and projecting a small 3.9% share for Microsoft by 2014.

I am sure there will be surprises. The question of mobile OS market share should not be seen in isolation, but as part of a bigger picture in which cloud+device dominates computing. Microsoft has an opportunity here, because in theory it can offer smooth migration to existing Microsoft-platform businesses, taking advantage of their investment – or lock-in – to Active Directory, Exchange, Office and .NET. In the cloud that makes Microsoft BPOS and Azure attractive, while a mobile device with great support for Exchange and SharePoint, for example, is attractive to businesses that already use these platforms.

The cloud will be a big influence at the consumer end too. There is talk of a Facebook phone which could disrupt the market; but I wonder if we will see the existing Facebook and Microsoft partnership strengthen once people realise that Windows Phone 7 has, from what I have seen, the best Facebook integration out there.

So there are two reasons why Gartner may have under-rated Microsoft’s prospects. Equally, you can argue that Microsoft is too late into this market, with Android perfectly positioned to occupy the same position with respect to Apple that worked so well for Microsoft on the desktop.

It is all too early to call. The best advice is to build in the cloud and plan for change when it comes to devices.

apple, iphone, microsoft, mobile, professional, visual studio, windows

A useful Windows Phone 7 app in a couple of hours – Where’s my Train

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I was interested to see that National Rail Enquiries has published a web service for its live departure boards. These give you reports on the next trains to depart from any given station, including information on late running.

Given that this is Windows Phone 7 week, I could not resist trying it out. I have a minimalist UI – you type in a station and hit Go. In version two you will just press Enter. It fetches the live train departures and displays them in a list. Version two might have a scrollbar too. Still, I’m pleased with the results, which could actually prove useful when I am running for a train.

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Confession: it is currently hardcoded for just a few stations. That’s because you need to look up the station code in this table. I need to embed this database in my app somehow.

The coding is pretty simple though. It may help that the National Rail Enquiries web service is based on .NET, which is also why it does SOAP and WSDL, to the disappointment of those looking for REST. All the hard stuff is done by Add Service Reference in Visual Studio. The web service call is asynchronous, but there is a code completion wizard to add the necessary event handler.

Could be a money spinner if I can get it out quickly – but unfortunately the terms and conditions appear to prohibit its distribution:

This Web Site is for your personal and non-commercial use. You may not at any time modify, store, copy (including for example screen scraping), extract, reutilise, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell, distribute or create any information, products or services obtained from, linked to or using this Web Site and any data therein or that may provide users with the ability to do the same.

These terms are bit puzzling, because on one interpretation they do not permit any use of the web service, even though it is stated that:

For the purposes of these Terms & Conditions the term Web Site also includes the web services, XML and any other data source supplying the Web Site.

Oh well. It still shows how quickly you can knock together a client for a web service and make something useful, although mine is really only a proof of concept. I reckon it would be almost as easy in Adobe AIR too – and then it would run on Android.

There is a National Rail Enquiries app for iPhone which costs $7.99 and likely uses the same web service.

apple, iphone, microsoft, mobile, professional, windows, windows 7, xbox

Windows Phone 7 gets decent launch, Stephen Fry’s blessing

I was not able to attend the press conference for Windows Phone 7 in person but watched the live webcast from New York. I was unconvinced by the phrase “Always delightful, wonderfully mine” which formed the basis of Microsoft CEO Steve Ballmer’s lead-in, but it got better.

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Corporate VP Joe Belfiore did a live demo, explained how the team had aimed to simplify the phone and make it where possible seem one step ahead of the user, predicting the information you would want or the next step you wish to take. He also spent some time on enterprise features, especially Office and Exchange integration, which interested me as there is some ambiguity in how Microsoft is positioning the launch devices; consumer is the focus yet business-oriented features keep cropping up.

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One of the 5 HTC phones announced today is the HTC 7 Pro which has a keyboard and seems mainly aimed at business users.

Ralph de la Vega from AT&T said that his company will offer Windows Phone 7 from November 8th in USA, initially from LG, but with  with 3 devices – LG, HTC, Samsung – available a few weeks later.

Belfiore’s demo looked good, despite a couple of failures from which he made a good recovery. He announced that the much-discussed Copy and Paste feature, which will be absent from the first release, will come as an automatic update early in 2011.

He also spent some time on the Xbox Live integration, which is one feature that is distinctive to Windows Phone 7 and strikes me as a smart move. A couple of XNA games were demoed and look good, one called Ilo and Milo that uses the accelerometer:

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and a familiar one from EA, The Sims:

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The best part of Microsoft’s launch though was not in the USA but in the UK. Celebrity Stephen Fry, known for his love of all things Apple, got up and and praised the phone.

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The BBC’s Rory Cellan-Jones caught some of this on video, and I am going to quote extensively because it touches on something I’ve been tracking for years: Microsoft’s belated recognition of the importance of design:

I made no secret of my dislike of Microsoft over many years. I did think that analogy of a building site, of a Sixties grey office, is essentially what the environments they were making then were. Whatever I may think of this device (and I’m going to come to that in a moment) I think we can all admire the humility which which Microsoft have admitted to the fact that they now, I think, get it. They get the fact that all human beings whether they work in enterprise or in small businesses or are self employed, are human beings first.

You don’t judge the machines you use or the houses you live in or the offices where you work, simply by listing their functions. The first thing you do as a human being, whether you work for a large office or a small one, is say how you feel about it.

…

What I was always excited by when Apple produced things and then when HTC and other OEMs started making fascinating and enjoyable Androids, and even when RIM came out with the Torch, I felt pleasure using them. These are things, we carry them around at all times and our lives flow through and out of them. And the first feeling we should have is one of delight, so when I heard Mr Ballmer use the word “delight” I thought, oh what joy there is in heaven when a sinner repents. Because let’s be frank, Microsoft were grey, they were featureless, they did concentrate so much on enterprise and tickboxes for function, that they forgot that even the greyest number-cruncher in the corporation is a human being first, a father, a husband, a mother, a daughter, whatever, and that their experiences are based on feeling and emotion.

So when they did send me one of these about a week or so ago – I’ve got a few of them, and I’m not being paid – my first feeling was that it was just fun to play with. And I know that’s childish, but isn’t that how you think of cars and many other things we spend our lives doing? That it’s fun to drive. Yes you want it to be economical, yes you want it to get from A to B, yes you want various things.

…

People buy things because they feel that emotional engagement, they feel the pleasure of using it. I have felt enormous pleasure using this phone. Yes, because I’m not a paid spokesman, because I’m not any kind of spokesman for Microsoft, I can say that it has deficiencies; but then that was the thing about the iPhone that everybody felt, people who had Windows Mobile 5, as it then was, they laughed to scorn the iPhone when it arrived because it didn’t have all these functions. But if you remember the tedious horror of drilling down through the menus just to get a wireless connection, on an old WinMob phone, you will understand that it wasn’t about that, people embraced the iPhone because it was simple, it was closed, it was clear.

Now the closed environment is something you’re all going to be speaking about, the ecosystem, you’re all going to be speaking about how it positions itself against RIM and it positions itself, crucially, against the iPhone and the Android, and that’s a decision that only the market and the next year can make.

He added on Twitter:

Some will call me traitor, but I was pleased to stand on stage ad welcome Windows Mobile 7 into the world. Used it for a week. Like it.

This was a great PR coup for Microsoft, but more important, it shows the impact of something I wrote about in 2008: Bill Buxton’s arrival at Microsoft and his work to introduce design-consciousness to Microsoft and its OEMs:

Everybody in that food chain gets it now. Everybody’s motivated to fix it. Thinking about the holistic experience is much easier now than it was two years ago. What you’re going to see with Mobile 7 is going to give evidence of progress.

I thought the launch was good enough to make people want to try this phone; and considering Microsoft’s current position in the market that is a good result for the company.

.net, java, microsoft, mobile, software development, windows

Can Microsoft repeat history and come from behind with Windows Phone 7?

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This week is Windows Phone 7 week. Microsoft is announcing details of the launch devices and operators, and I shall be watching and reporting with interest on the joint press conference with CEO Steve Ballmer and AT&T’s Ralph de la Vega.

But how significant is this launch? I think it is of considerable significance. Mobile devices are changing the way we do computing. It is not only that more powerful SmartPhones and tablets are encroaching on territory that used to belong to laptop and desktop computers. We are also seeing new business models based on locked-down devices and over-the-air app stores, and new operating systems, or old ones re-purposed. It is a power shift.

Despite its long years of presence in mobile, it feels like a standing start for Microsoft. A recent, and excellent, free day of training on developing for Windows Phone 7 was only one-third full. Verizon will not be offering the phone, and its president Lowell McAdam suggests that the market belongs RIM, Google and Apple, and that Microsoft’s phones are not innovative or leading edge.

I disagree with McAdam’s assessment. Although I’ve not yet had a chance to try a device for myself, what I have seen so far suggests that it is innovative. While the touch UI does borrow ideas with which we have become familiar thanks to iPhone and Android, the dynamically updating tiles and the hub concept both strike me as distinctive. What McAdam really means is that the phone might not succeed in the market, and such views from someone in his position may be self-fulfilling.

The application development platform is distinctive too, being based on .NET, Silverlight and XNA. I have followed Microsoft’s .NET platform since its earliest days – which as it happens were on Windows Mobile, in the form of the Common Executable Format – and Silverlight seems to me the best incarnation yet of the .NET client. It is lightweight; it performs well; it has a powerful layout language that scales nicely, and it has all sorts of multimedia tricks and effects. Visual Studio and the C# language form a familiar and capable set of tools, supplemented by the admittedly challenging Expression Blend for design.

Still, having a decent product is not always enough. Palm’s webOS devices were widely admired on launch, but that was not enough to rescue the company, or to win more than a tiny market share.

Microsoft has resources that Palm lacked, and a reach that extends from cloud to desktop to device. It may be that Windows Phone 7 has better chances. The problem is that the company’s recent history does not demonstrate the success in coming from behind that characterised its earlier days:

  • Microsoft came from behind with a GUI operating system, even though Windows was inferior to the Mac’s GUI.
  • Microsoft came from behind with Excel versus Lotus 1-2-3.
  • Microsoft came from behind in desktop database managers with Access versus dBase.
  • Microsoft came from behind in networking and then directory services versus Novell and others.
  • Microsoft came from behind with .NET versus Java, which I judge a success even though Java has also prospered.

I am sure there are other examples. Recent efforts though have been less successful. Examples that come to mind include:

  • Internet Explorer – still the most popular web browser, but continues to lose market share, even though Microsoft has been working to regain its momentum since the release of IE7 in 2006.
  • Zune – now a well-liked portable music player, but never came close to catching Apple’s iPod.
  • Silverlight – despite energetic development and strong technology, has done little to disturb the momentum behind Adobe Flash.
  • Tablets – Microsoft was an innovator and evangelist for the slate format, but Apple’s iPad is the first device in this category that has caught on.
  • Numerous examples from Windows Live versus Google and others.

Now here comes Windows Phone 7, with attention to design and usability that is uncharacteristic of Microsoft other than perhaps in Xbox consoles (red light of death aside). In one sense Microsoft can afford for it to fail; it has strong businesses elsewhere. In another sense, if it cannot establish this new product in such a strategic market, it will confirm its declining influence. The upside for the company is that a success with Windows Phone 7 will do a lot to mend its tarnished image.

.net, microsoft, mobile, professional, silverlight, software development, windows

Windows Phone 7 development hits the big screen

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I spent yesterday in the dim light of a Manchester cinema, attending the Windows Phone 7 developer day.

The event was organised by DeveloperDeveloperDeveloper, which is a .NET community group run, as far as I can tell, by a group of Microsoft MVPs. The sponsors were Microsoft, Appa Mundi, and NxtGenUG. Towards the end of the day, Andy Wigley (from Appa Mundi) made a statement that this was a community event and not an official Microsoft event. It was true up to a point, though as far as I can tell Microsoft paid for most of it -“Microsoft UK very kindly provided the venue and logistic support.” says the event description. Microsoft was present showing real Windows Phone 7 devices, and the presenters included Andy Wigley (from Appa Mundi) and Rob Miles, who have also presented the official Jump Start training for Windows Phone 7, and regular TechEd speaker Maarten Struys who is a Windows embedded and Windows Phone evangelist working for Alten PTS in the Netherlands. Community, or Microsoft PR?

Regardless, they were excellent speakers and well informed on all things Windows Phone 7. The community aspect did come to the fore when it came to the catering – there was none – and the venue itself which felt as you would expect a cinema out of hours to feel. I’m guessing Microsoft the community was disappointed with the attendance, around 100 in a venue that seats 330.

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There is one significant benefit to presenting in a cinema. The screen and projection was first-rate.

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The sessions themselves were introductory but struck me as useful for anyone getting started with Windows Phone 7 development – which given the devices are not yet available, is probably most of us. Andrej Radinger’s session on creating apps that work offline was particularly interesting to me. I had previously seen the Jump Start course so some of the material was already familiar, though the refresher did no harm.

Much of the challenge of Windows Phone 7 development is coping with the fact that your app will frequently get killed and have to resume later as if nothing happened. We got a lot of input on this topic.

Another challenge is coping with Expression Blend. Designer Tricky Bassett gave a short but insightful view of the design process for a Windows Phone 7 app, with some intriguing asides along the way. He is a design professional, and said that his team had been excited about SketchFlow, the prototyping tool in Blend, but in practice found it little use because they only need sketches, rather then the working controls which SketchFlow gives you. He also commented on Blend, saying that Blend with Windows Phone 7 projects was more stable than it had been before, in his experience with other projects. In previous work with Blend, solutions that did not load have been a recurring problem – I take it that either they loaded in Visual Studio but not in Blend, or vice versa.

Bassett also said that Blend takes some effort to learn, and this was confirmed by the way some of the presenters struggled to do basic operations with the tool. The Blend UI is perplexing and at events like this one I’d suggest that a Blend Basics piece would go down well.

The Silverlight and XNA platforms strike me as pretty good, though I think that lack of native code development will be a problem among the best developers – there are interesting rumours about certain developers getting special privileges.

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My overriding impression though is that the phone is good, the tools are good, but the demand is lacking. One developer told me that he has been trying to sell an idea for a custom Windows Mobile application to a small business client with 12 employees. They are keen but their employees want either Apple iPhone or Google Android phones. Windows Phone 7 may help by being a better and more attractive device, but getting past the perception that Windows phones are not much good is going to be a problem.

But what can Microsoft do? It is going to take devices that deliver on the promise, a stunning marketing campaign, and aggressive pricing, for this thing to flourish.

apple, google, microsoft, windows, windows 7

Steve Ballmer ducks questions at the London School of Economics

This morning Microsoft CEO Steve Ballmer spoke at the London School of Economics on the subject of Seizing the opportunity of the Cloud: the next wave of business growth. Well, that was supposed to be the topic; but as it happened the focus was vague – maybe that is fitting given the subject. Ballmer acknowledged that nobody was sure how to define the cloud and did not want to waste time attempting to do so, “cloud blah blah blah”, he said.

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It was a session of two halves. Part one was a talk with some generalisations about the value of the cloud, the benefits of shared resources, and that the cloud needs rather than replaces intelligent client devices. “That the cloud needs smart devices was controversial but is now 100% obvious,” he said. He then took the opportunity to show a video about Xbox Kinect, the controller-free innovation for Microsoft’s games console, despite its rather loose connection with the subject of the talk.

Ballmer also experienced a Windows moment as he clicked and clicked on the Windows Media Player button to start the video; fortunately for all of us it started on the third or so attempt.

Just when we were expecting some weighty concluding remarks, Ballmer abruptly finished and asked for questions. These were conducted in an unusual manner, with several questions from the audience being taken together, supposedly to save time. I do not recommend this format unless the goal is to leave many of the questions unanswered, which is what happened.

Some of the questions were excellent. How will Microsoft compete against Apple iOS and Google Android? Since it loses money in cloud computing, how will it retain its revenues as Windows declines? What are the implications of Stuxnet, a Windows worm that appears to be in use as a weapon?

Ballmer does such a poor job with such questions, when he does engage with them, that I honestly do not think he is the right person to answer them in front of the public and the press. He is inclined to retreat into saying, well, we could have done better but we are working hard to compete. He actually undersells the Microsoft story. On Stuxnet, he gave a convoluted answer that left me wondering whether he was up-to-date on what it actually is. The revenue question he did not answer at all.

There were a few matters to which he gave more considered responses. One was about patents. “We’re better off with today’s patent system than with no patent system”, he said, before acknowledging that patent law as it stands is ill-equipped to cope with the IT or pharmaceutical industries, which hardly existed when the laws were formed.

Another was about software piracy in China. Piracy is rampant there, said Ballmer, twenty times worse than it is the UK. “Enforcement of the law in China needs to be stepped up,” he said, though without giving any indication of how this goal might be achieved.

He spoke in passing about Windows Phone 7, telling us that it is a great device, and added that we will see slates with Windows on the market before Christmas. He said that he is happy with Microsoft’s Azure cloud offering in relation to the Enterprise, especially the way it includes both private and public cloud offerings, but admits that its consumer cloud is weaker.

Considering the widespread perception that Microsoft is in decline – its stock was recently downgraded to neutral by Goldman Sachs – this event struck me as a missed opportunity to present cogent reasons why Microsoft’s prospects are stronger than they appear, or to clarify the company’s strategy from cloud to device, in front of some of the UK’s most influential technical press.

I must add though that a couple of students I spoke to afterwards were more impressed, and saw his ducking of questions as diplomatic. Perhaps those of us who have followed the company’s activities for many years are harder to please.

Update: Charles Arthur has some more extensive quotes from the session in his report here.

windows, windows 7

Setup error raises obscure Outlook error message

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I was intrigued by the following Outlook 2010 error message which I had not seen before:

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Instant Search is not available when Outlook is running with administrator permissions. However, it was not. A Microsoft support note suggested another possible reason: Windows Search not running. However, it was running. It was clear though that Outlook searches were not being indexed, making them unusable on my low-powered netbook.

Eventually I figured it out. I’d just run an update for the excellent Battery Bar, which installs an batter monitor in the Windows 7 taskbar. In order to shut down the running instance, the Battery Bar setup restarted Explorer. Since the installer was running with elevated rights, Explorer had presumably restarted with elevated rights, and this somehow triggered the error in Outlook.

I recall that it it is tricky (but possible) for an elevated process to start a non-elevated process, so I guess Osiris needs to tweak its setup application.

The solution from my point of view was to restart Windows.