Category Archives: vista

microsoft, vista, windows

Vista even thinks Control Panel is photos

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One of Vista’s most annoying features is the tendency of Explorer to decide, first, that all your documents are music or photos; and second, that if they are, you care more about metadata like “Rating” than humdrum details such as the date of the file.

I had thought that Vista only did this if it found at least one media file in the folder, but today it happened with Control Panel:

Notice how it highlights another user-hostile feature: the name of each applet is in a column too narrow to read, and several applets are indistinguishable from each other because they begin “Microsoft .NET Frame…” or “Internet Information S…”; another triumph of branding over usability.

What I wanted was the Event Viewer; and while I’m in ranting mode, let me add that I much prefer the old NT Event Viewer to the Vista effort. The new one takes ages to populate a clever multi-pane view, which presents too much information in tiny scrolling panels. In practice I use the tree view on the left to select the log I want, subverting the new design by doing exactly what I would have done in the old Event Viewer. Habit possibly; but there are real design problems with the new Event Viewer. Administrators will always choose practical over pretty.

See here for my earlier complaint about Explorer views and a partial remedy. Why wasn’t this fixed in SP1?

microsoft, vista, windows

Moving Vista to a new hard drive

I have a Toshiba Portege M400 which is a couple of years old now, but it is not too bad a spec (Core 2 Duo 2.00 Ghz and a Tablet), so when I ran out of disk space I decided to upgrade to a larger drive rather than looking for a new machine. The M400 is slightly unusual, in that you can install a second drive in place of the DVD (which I rarely use), so I was able to fit the new drive in this bay while booting into the old system. The old drive is 80GB, and the new one 250GB. My task was to clone the old Vista installation onto the new drive.

I decided to use Drive Snapshot, which is able to make an exact copy of a running Windows installation. I created two partitions on the new drive, one just a little bigger than the old drive, and one to hold the Drive Snapshot backup files. Then I backed up the old drive to the second partition, and restored it to the first. Next, I removed the old drive (which remains as a backup),  moved the new drive to the permanent internal position, and started the system.

No joy. Windows tried to boot but reported a missing winload.exe. I presumed it was looking in the wrong place. I booted from a Vista DVD and chose the Repair option. There was a slight complication: Vista setup needs to load the Toshiba RAID driver in order to see the drive, but fortunately I have this on another CD. The Vista repair fixed the boot configuration, and I restarted thinking all would be well.

Still no joy. Well, partial joy. Vista booted, and I logged on, but only to a blank light blue screen. Using Task Manager I could start Explorer, but Windows told me it was using a temporary profile. I figured out the problem: drive letters. The system drive was meant to be C, but when I created the partition I had assigned it the letter K. I though that Drive Snapshot’s sector copy would overwrite that assignment, but apparently not. In this state, Vista could boot OK but not much worked. Even RegEdit and the disk management utility failed to open, reporting a “path not found” error.

I found some useful information on the problem here. It looked as if I could fix it by editing the registry, if I could work out how to do so. I have a little experience with this, so I knew roughly what to do. I booted again from the Vista DVD, and opened a command prompt. The minimal system recovery version of Windows does have a registry editor, but if you run RegEdit you get the registry of the setup Windows, not the one in the system you are trying to fix. The solution is to use Load Hive to edit the target registry. I found the key HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices and deleted all the entries except Default. Rebooted, and everything worked perfectly.

One task remained. I ran Disk Management, and deleted the spare partition which contained the Drive Snapshop backup files. Next, I right-clicked the Windows partition, selected Extend Volume, and expanded it to fill the entire drive. Success – now I have 155GB free for new versions of Visual Studio, Adobe CS4, Delphi 2009, VirtualBox disk images, interview recordings, and all the other stuff which occupies my time.

Should I have done a clean install? Now I have a spare drive I might do one as an experiment, but considering the work involved in reinstalling everything, plus the fact that there is nothing really wrong with the current installation, I am not keen.

Overall it did not take long, and while there may be better utilities out there for this particular operation, I’m happy with the results from Drive Snapshot.

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google, search, vista

Google’s shoddy EULA

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I am sensitized to design issues right now so I’m calling out this shoddy piece of work by Google on new Toshiba laptops (and most likely some other new PCs, in the UK at least).

Yesterday I set up a new laptop for a friend – a scenario which does not seem to have occurred to the legal folk. It comes with the Google Desktop and Google Toolbar pre-installed. Someone has decided that the most important thing in the world is that you should therefore agree to the Google EULA, which almost fills the screen with an ugly dialog that nevertheless displays the actual text of the agreement in a relatively small scrolling box.

There are a few notable features:

1. The agreement comes up automatically on startup, until you accept or decline.

2. The window has no close, cancel or even minimize buttons. Just accept or decline.

3. The agreement has some advice for you:

It says that before getting  “bebound” you “should print and/or save a local copy”. I would like to know how the designers of this screen intend you to do so. Your printer, if you have one, is probably not set up yet. I guess you should copy the text into another application (that’s what I did), which is fine provided you know about Ctrl-C, but made awkward because the EULA window is set to be always on top. The first image above shows what happens when you run Word after the EULA appears.

4. Still, you can drag the EULA to the right, select the text, copy and paste into Word. If you do this, as I did, you will find even stranger terms below the fold. Like this one:

2.3 In addition to the standard information that your web browser will typically send to most web pages you the Google Toolbar will send to Google a computer visit, generated unique identifier that is stored in your computer’s registry upon install.

I think I get it. Google will record every page you visit. I call this obscure language though.

5. I am not a lawyer, but some stuff confuses me. Clause 3 is headed “Additional terms” and says that use of the Toolbar is also subject to Google’s general terms of service on the web. Clause 9.1 says that “The Terms and Conditions constitute the entire agreement between you and Google”. “Terms and Conditions” is specifically defined in clause 1.2 as the current document. So did you agree to what is on the web, or not?

I realise I am possibly the only user ever to read this agreement. I still think it is disappointing: the horrible UI, the broken English, the obscure terms. I did not click Accept; my friend can do so if he wants. Ctrl-Alt-Del; Task Manager; terminate the two processes beginning EULA.

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adobe, design, microsoft, software, software development, vista

The new power in computing: design-centric development

I’ve been mulling over the insights from Microsoft’s Remix 08 conference in Brighton, and in particular Bill Buxton’s contention that it was a focus on design that saved Apple, and that a focus on design is the only thing that can save Microsoft.

It is all very well to nod heads and agree that design is a critical matter; but we are generally not good at integrating design into the software development process. One of the problems is that most development methodologies that I have seen do not address this matter well. In fact, one of the problems is that we do not know how to talk about design or even what it is. When Martin Fowler wrote Is Design Dead he meant something different from what Buxton is talking about. Design is fuzzy and hard to measure.

The best I can come up with at the moment is that design is about user interaction. If software is about input –> processing –> output, then design is about how you do the input and get the output. Design is not about appearance; but it includes appearance. Design is not engineering; but design problems can sometimes be solved by engineering and vice versa. Design is not functionality; but doing the right thing at the right time is within the scope of design.

One of Buxton’s themes is the importance of transitions. How you get there is as important as what you get. This could mean visual effects, or what you have to press or click or move to get from one place to another. Think of the way Vista users get annoyed by having to go via a Network and Sharing Center to get to what they want, the Network Connections dialog; that is a design failure. Or all that discussion around Vista’s shutdown options provoked by Joel Spolsky’s somewhat unfair article. Design issues, of which there are many other examples

Design is ascendant for several reasons. One is that increased computing performance has given designers more freedom, though that also means there are more ways to get it wrong. Another aspect is that falling prices have made adequately powerful personal computers (or for that matter MP3 players) a commodity, and design is now key to differentiation. Third, the Web has focused minds on the minutiae of design, as sites compete for user attention. Macromedia’s (now Adobe’s) work with Flash has been a big influence, especially after the company joined the dots back in 2002, and started to promote Flash as a means of improving the user experience in applications.

If I reflect for a moment on the last 30 years or so of software development, it is easy to pick out ideas that have really made a difference. Object orientation. The graphical user interface. Test-driven development, and another big insight of the Agile movement, participation between all stake holders.

I suggest we should add design-centric development to that list, even though at this stage we are not sure how to do it. There’s been a lot of discussion about designer/developer workflow, and a few tools and ideas from Adobe and Microsoft that help to enable it, but this is only scratching the surface. Further, with their focus on graphics and graphical effects, they make it hard to distinguish between design and decoration.

So how do we do design-centric development? Learn from Apple and Google is one answer. Have developers and designers in the same room, or appoint more designers to the board, could be another. I think this topic is one that deserves, and will get, lots of attention in the next few years.

microsoft, vista, windows

Windows 7 screenshots hit the web

Windows 7 screenshots are showing up, for example on thinknext.net and windowsvienna.com. Much to see? Well, ribbon UI in WordPad and Paint; a much-enhanced Calculator with Standard, Scientific, Programmer, Statistics and Date Calculation modes; and an IDE, sorry ISE (Integrated Script Environment) for PowerShell.

Presuming these are genuine, they don’t tell us a lot about Windows 7 except that, as widely predicted, it looks more like a refined version of Vista than something boldly different. Given that Server 2008 turned out nicely, I’d say that’s no bad thing.

For the official word on Windows 7, see the Engineering Blog.

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security, software, vista

Don’t tell me to turn off Vista’s UAC

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I’ve been looking at music servers and music ripping software, and came across Ripfactory Micro, a fast and easy to use solution.

Unfortunately when I ran it on Vista it came up with this message:

Then it exits. I looked at the support pages and found that this is a documented problem:

If you are trying to run our software on Vista and get an "Unable to enable autorun" message, you have to turn off the User Account Control (UAC) as the program requires access to a registry key to determine autoinsert status.

It’s true. I checked using Systernals Process Monitor. The app asks for access to HKLM\System\CurrentControlSet\Services\cdrom\autorun. If it finds it disabled, it throws up this dialog:

This is such nonsense.

First, if the app finds autorun enabled it doesn’t need write access; and read access comes by default, so why break the app on Vista for this?

Second, there is no need to disable User Account Control to run the app. You can either set it to run as administrator (right-click the shortcut, compatibility tab); or else grant the current user read-write access to that specific registry key – not ideal, but either of these would be better than disabling UAC.

Third, a support note like this should at least hint at the implications of disabling Vista’s primary security feature.

Otherwise the app seems to work well, faster then iTunes, and downloads cover art. I still prefer dbPowerAmp though, because it links to AccurateRip to check the integrity of your rip.

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microsoft, vista, windows

Vista shell annoyances

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CodeGear’s Barry Kelly has a well-explained list of Vista shell annoyances. I don’t dislike Vista as much as Kelly but these things annoy me too, with the exception of the Start menu which I prefer in its Vista guise. Kelly doesn’t like the way Vista constrains it to a scrolling panel, but I find the search box more than compensates, and I dislike the way the XP Start menu expands all over the screen and gives up when it runs out of room.

He includes a handy tip about how to get a direct shortcut to the Network Connections control panel applet.

There’s an interesting point about menus in Vista applets:

It has become fashionable for applications designed for Vista to hide menu bars. Unfortunately, they usually haven’t been replaced by a viable alternative.

In every case I can think of – for example, Internet Explorer, Explorer, Media Player – I’ve enabled the traditional menus, even though they are hidden by default.

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vista, windows

Vista Network weirdness

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My Vista laptop could no longer connect to the Internet, when I plugged it directly into my router (to bypass my ISA firewall, to test some stuff).

Checked the IP settings, all fine – except that I had two Default Gateways, one of which was 0.0.0.0, the other of which was correct. Tried fixed IP with hard-coded default gateway, same result.

Booted into Linux, all fine.

Studied the Network and Sharing center. I had two active networks. One was called Network 5, the other Unidentified. Both were using the same connection – Local Area Connection 6.

Aside: I presume that when I first installed Vista this was Local Area Connection 1. Somehow, over time, Windows decided it should delete it and re-detect it, with a new name, 5 times over.

That didn’t look right. I noticed that if you click Customize, to the right of a network in the Network and Sharing Center, you get an option to “Merge or delete network locations”. Worth a try. Clicking this option gets you an ugly functional dialog that lets you select a network and, umm, merge or delete it. All the networks I have ever joined in hotels, conferences and hotspots round the world were listed.

My first thought was to merge. However, you can’t merge networks that are in use. I disabled the network card (in Manage Network Connections) and tried again. But, “Unidentified” was not listed. Forget that – I selected the lot and clicked Delete.

Re-enabled the card, and I’m back on the Internet. One default gateway. All fine.

I’d be interested to know what went wrong. And the network UI in Vista seems over-complex to me.

apple, microsoft, vista, windows

Lively attack on Microsoft’s poor marketing – from within

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Microsoft employee Kirk Allen Evans has a go at Microsoft’s marketing efforts:

I am so completely and utterly sick, as an employee and a Microsoft shareholder, of seeing empty spending on crap like "People_Ready".  Remember the completely ridiculous Office Dinosaur spots?  C’mon, marketing, grow a pair… let’s see some results.  No, I don’t want to see a retort ad making fun of the "I’m a Mac, I’m a PC" goons.  That ship has long since sailed.  Let’s see what all that Microsoft money and some of the smartest people in the world can come up with.

He’s right. So are the comments to his post, observing that marketing isn’t the only problem, or even the core problem.

Still, Vista is now actually better than its reputation. That’s a marketing issue.

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microsoft, software, software development, vista, windows

UK official tax CD caught by Vista’s virtual store

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In the UK, HM Revenue and Customs issues an Employer CD-ROM which calculates tax and national insurance. Small businesses can use it to enter pay details through the year; then at the end of the tax year the application allows uploading of the data as the company’s formal annual submission.

Very handy; but clearly it’s important to backup the data. There is an entry on this in the CD’s online Help:

We recommend that you backup the data after each pay period and keep it separate from the computer.

Good advice; but the instructions puzzled me. It says all the data is in the program files folder (in breach of Microsoft’s guidelines, even though this is a 2008 CD), and that to backup:

Copy the folder named ‘Data’ to your chosen means of backup. (To copy, right click the folder and select ‘Send to’).

I found this surprising because on Vista the Program Files directory is read-only. I checked; and there is no user data in this folder on Vista. Instead, the data is in Vista’s Virtual Store, and you can find it at:

C:\Users\[Username]\AppData\Local\VirtualStore\Program Files\HMRC\Employer CD-ROM 2008\data

There’s a couple of issues here. First, why is the UK government sending out CDs that are not properly compatible with Windows Vista, more than a year after its release? The Virtual Store is a compatibility feature; it is not intended for long-term use.

More important, the backup instructions are plain wrong for Vista users. How many businesses out there have got carefully made backups of a folder that does not in fact contain their data?

In an official application used by many thousands of businesses, it’s a significant blunder.