Category Archives: reviews

audio, gadgets, mobile, reviews, smartphones

Review: Plantronics Voyager Pro UC v2 – go hands free everywhere

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Today’s gadget is a Bluetooth headset, the Plantronics Voyager Pro UC v2. This little guy fits snugly in your ear and provides hands-free calls with your mobile or PC softphone. The UC stands for Unified Communications; and indeed, once I had plugged in the supplied Bluetooth adapter, which is pre-paired with the headset, my Microsoft Lync client automatically picked it up. It also works well with Skype.

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While that sounds simple, there are actually a fair number of features packed into this device. Some are more successful than others, but it is high quality and thoughtfully put together, right down to the unobtrusive magnetic closure on the padded case.

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Not shown in the picture above, the set also includes a few foam ear tip covers, which are comfortable but tricky to fit, and a mains adapter for charging when there is no suitable PC or laptop to hand.

I have to say that the fit of this headset is excellent: once in place you soon forget about it, and it feels secure and stable. Having wrestled with numerous more awkward headset designs over the years, this is not something I take for granted.

Now a few details. The headset has several controls: volume up and down on the top of the ear clip, power button near the bottom of the ear clip (above the micro USB charging port), and a call button at the ear end of the microphone stalk, in effect on top of the ear pad. These buttons have multiple functions depending on the state of the device and how you press them, so there is a bit of a learning process. For example, pressing and holding both volume buttons when music is playing pauses or resumes the music. Pressing and holding both volume buttons during a call mutes or unmutes the microphone.

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Much of the time you will be pressing these buttons while the headset is on, so you need to feel your way, as it were. How easy you find this will vary from one person to another. I found the volume buttons natural and easy to use, partly because if you rest your thumb on the bottom of the unit, you can easily squeeze the buttons at the top. The power button is a bit harder to find and use, but that does not matter too much because you would most likely take the headset off to use it, though it does speak the remaining talk time if you tap it and this can be handy.

I was less happy with the call button. If you are wearing the headset, and a call comes in, you have to tap this to answer. You can also use two taps to call back the last number, and tap and hold to use voice dialling on your mobile. I found the call button awkward to press and insufficiently tactile, though I am sure this improves with practice.

By way of mitigation, the Voyager has an auto-answer feature. A sensor in the device detects whether or not you are wearing it, and if you put the headset on when a call comes in, it will auto-answer.

The sensor also pauses music automatically when you remove the headset, and restarts when you put them back on.

If you pair the Voyager with an iPhone, you get a useful battery meter at the top right of the screen.

I found the Voyager rather good for listening to music. The quality is fine considering that it is mono. Of course it lacks the immersive sound and quality of stereo headphones; but that is the point – you would use the Voyager when you want private background music while still being in touch with what is going on around you. It is easy to carry on a conversation, for example, while music is playing.

I tried the voice dialling. This is a great idea in principle, since you can initiate a call without ever touching your mobile. First you have to press and hold the call button for two seconds, which is a little awkward as mentioned above. After a pause the Voyager beeps, and you can then speak a name to call. If you are lucky and it is found successfully, the Voyager reads the name to you, and if there are multiple numbers you can specify which one to call. If you are unlucky and your mobile starts calling the wrong person, a single tap on the call button ends the call.

I had some success with this, though it is a bit of an adventure. The key is patience. Once you have spoken the name, there is a wait of several seconds, at least with the iPhone, before anything happens.

PC Software

If you have a PC, you can install the Plantronics software to control your Voyager. The software is downloaded from the Plantronics site. You get a battery monitor that sits in the notification area:

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and a control panel that reports the detail of your device model and firmware, and offers a number of settings.

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Once again, the Voyager earns its UC designation by letting you automatically set your presence status when the device is worn or removed, though I struggled to find a setting for this that made sense for me personally.

One nice feature is that the Voyager integrates with PC media players as well as softphones, though some of my favourite media players are missing from the list.

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If you are a Mac user it seems you are less well served by software, though Bluetooth audio still works, and note that the Voyager integrates well with the Apple iPhone.

The Voyager Pro UC copes with both a PC and a mobile connected simultaneously – that is one of the things you are paying extra for – but I found that some details could get confused. For example, the iPhone got into an state where it could not play music though the Voyager until I disconnected the PC.

Extras

The Voyager is expensive for a Bluetooth headset, but is particularly well equipped. The case is well made and has a belt clip as well as a little pocket for the USB Bluetooth adapter. The mains adapter has an LED to indicate the charging state. The Bluetooth adapter has an LED to show whether the headset is connected, and flashes while data is being transmitted.

Conclusion

Overall I am impressed with both the quality and the range of features in the Voyager Pro. It works well alongside Microsoft Lync, for which it is optimized, and in my view it works even better as a headset for an iPhone or other smartphone.

Note though that if you do not need the Unified Communications features or the USB Bluetooth adapter, then the older Voyager Pro + model is less than half the price. However this model lacks the Smart Sensor of the Pro UC v2.

My main gripe is with the awkward call button. Personally I’d like to see this repositioned next to the volume buttons for easier access.

It is also worth noting that even six hours talk time, which you get from a full charge, soon disappears if you play background music, so charging can be a bit of a nuisance.

Nevertheless, using a device like this shows that it really is not necessary to juggle with a handset just to take a phone call; and if you can get voice dialling to work, you can keep the mobile out of sight until you need it for something important like browsing the web or, well, playing a game.

 

mobile, reviews, smartphones

Review: Plantronics Calisto 825: a speakerphone for Microsoft Lync, iPhone or other mobiles

When I was at the Mobile World Congress in Barcelona this month I came across the Plantronics Calisto 825, a speakerphone for Microsoft Lync (formerly known as Office Communications Server) or for any mobile over Bluetooth.

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The device is USB powered and seems particularly well designed and built. The sound quality is excellent, the touchscreen buttons clear and nicely spaced, and there are some neat extras.

But what does this thing do? When I received it I did not have Lync installed, so I tried it with an Apple iPhone. You pair the mobile with the Calisto, and once done, the device picks up the iPhone whenever it is within range.

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Answer yes, and calls to and from the mobile are routed through Calisto. I am a big fan of hands-free devices, and this one works really well.

If you get one of these, I recommend that you also get the optional PA50 wireless mic.

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This little guy docks and charges on the Calisto when not in use. When you are at your desk, you clip it to your collar. Speakerphones work better with an external mic, as otherwise the mic is in the same box as the speaker, making it hard to avoid feedback or echo. The PA50 has good audio quality. It also has a mute button on the sides – essentially you squeeze the unit to mute the mic – and a big button to answer or end the current call.

The PA50 has what Plantronics calls 360 degree sound. This means you can lay it on the middle of a table and use it as a mic for an entire meeting.

This is an effective iPhone speakerphone then; but it is also designed to work with Microsoft Lync Server, which I have just installed on my test network.

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Setting up Lync Server is not trivial, but that will be subject of a separate post. Once installed up though, integration with Calisto was simple: plug it in, and it works. I did have to set Calisto as the default audio and microphone for the Lync client:

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The beauty of this system is that now both your mobile and Lync calls arrive on the same device; and for dialling out you can choose between them. Note though that Calisto is not a full Lync client, in that it does not offer a pick-list of Lync contacts or show their availability: to get that, you have to use the client on the PC.

Some Calisto models can link to a landline as well, giving you three ways to connect.

I am impressed with Calisto, which is a nicely designed unit, particularly in conjunction with the PA50 wireless mic.

apple, gadgets, reviews

Review: Seagate GoFlex for Mac portable hard drive

I have been trying Seagate’s GoFlex for Mac portable drive, which packs 1TB of storage into a small, light, USB-powered package.

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The drive measures around 120x88x22mm – small enough to fit easily in a pocket or bag. Spin speed is 5400 RPM which is a little disappointing.

But what makes it a “Mac” drive? Mainly that it comes pre-formatted with Apple’s HFS + (Hierarchical File System Plus) file system, which is ideal for performance and reliability under OS X. A possible snag is that HFS+ is not readable from Windows by default, though Seagate has a solution, of which more in a moment.

It is worth noting that you can easily reformat the drive for Windows NTFS if you want.

There is a GoFlex app for the Mac which includes an information tab, a drive test, and the ability to disable the activity lights on the drive. I cannot imagine why you would want to do that.

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Seagate’s GoFlex series has a few extra tricks. The most distinctive is that the interface is removable, which means you are not restricted to the usual USB 2.0. This GoFlex for Mac drive come with two, one for USB 2.0 and the other for FireWire 800, which is substantially faster: up to 786Mbps vs 480 Mbps. USB 3.0 and eSATA interfaces are available separately.

Currently the MacBook Pro, iMac, Mac mini and Mac Pro have FireWire 800 ports. It does make sense to use the faster port when available, especially with a drive of this size, though I cannot help thinking it would have been even handier if Seagate had managed to build the two ports into the main case, rather than having them as clip-on extras.

Still, the fact that you can remove the interface enables another GoFlex trick, the ability to slot the drive into a Media Sharing Dock. I’ve reviewed this dock here; it is a handy device though I have some usability concerns. I tried this with the GoFlex Mac and it worked well, an advantage being that you can access the files over a network irrespective of whether your operating system understands HFS+. Trivial point: the GoFlex drive is silver whereas the dock is black, a slight visual mismatch.

But what if you want to direct-attach your GoFlex for Mac drive to a Windows machine? Seagate has done a deal with Paragon to bundle its HFS for Windows driver. This normally costs around $40.00. It works too; though installation was not quite seamless. The problem is that the drive has to be attached for the install to work, presumably to protect Paragon from unauthorised installs. But when you attach the drive, both Windows and the Seagate Manager for Windows (if installed) prompt you to format it.

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If you agree to format the drive, you will lose any files already on it, so I clicked Cancel. However, while installing the drive software I got this dialog *again* – I suppose the thing to do is to check “don’t show again”. Seagate should update its Windows manager software to be HFS-aware. Once I had the Paragon HFS+ driver installed, and restarted Windows, everything was fine.

I would guess though that most customers for this drive will be using it with Macs and will not run into this issue. It is nice to have a drive designed with the Apple Mac in mind, and with generous 1TB or 1.5TB capacity this is a solid product.

Disclosure: Kudos to Seagate for asking me to mention in my review that that the review sample does not have to be returned.

gadgets, reviews

Review: Seagate GoFlex media sharing dock – Pogoplug in disguise

Seagate’s GoFlex media sharing device, also called GoFlex Net, is a dock with an ethernet connection. You can either attach a single USB drive – though the port is only USB 2.0, sadly – or else plug a GoFlex portable drive (reviewed here) into one or both of the two slots on top.

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If you use one of the slots, then a four-position LED gauge at the front indicates how full your drive is. Lots of lights means nearly full.

Now your drive(s) are attached to the network – but how do you access them? The key thing to realise is that this dock is also a Pogoplug. This is an online service that communicates with your local drives and enables you to access your files over the internet, or share them with friends.

This means that you have to register with Pogoplug, starting with a link on Seagate’s site for registering and activating your dock. I ran into a small problem here. First, I am behind a firewall and I had to enable UDP 4365 send and receive in order to enable Pogoplug to communicate with the Pogoplug service. Second, I had to type in the serial number from the device in order to activate, which in my case meant disconnecting it from the network temporarily. This might explain why there was a long delay before I received a confirming email; and until you click the link in this email your Pogoplug is not really activated.

I also found some usability issues in the setup. I looked at the Security Settings in my Pogoplug web dashboard and wanted to know the purpose of Enable SSH access for this Pogoplug device:

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As you can see from the screen, there is a help link at top right. However, clicking this takes you to the home page for Seagate support:

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Pretty useless in this context.

It turns out there is a story behind this. Each Pogoplug device runs Linux. Cloud Engines, the company which runs Pogoplug, had the bright idea of enabling access to the Linux terminal over SSH, so you could log into your Pogoplug from anywhere and do anything, provided you know Linux. SSH was enabled by default, and with a default password too.

This was a security hole, as bloggers like Rob Pickering observed. So now SSH access is disabled by default, and when you enable it you are prompted to create a new password. Much better.

In fact the security risk was not all that great, because typically Pogoplug is behind a firewall and unless you redirect the SSH port to the device, attempts to access it from the internet would fail anyway.

Anyway, I enabled it for internal access only, and was was able to get to the Linux shell.

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I also downloaded the Pogoplug software which enables you to access your attached drives as drive letters in Windows. There is similar software for Linux and the Mac. I was puzzled by the option to Enable multi-drive mode; again there is no help for this.

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It is no big deal and you can find it explained here; it makes a small difference to how the drives appear in your file manager, for example Windows Explorer.

Once I had done all this I had a P drive on my desktop:

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If you use this on a laptop, you can still see the P drive when out and about, provided you are on the Internet.

The folder called “Files shared with me” is initially perplexing. This refers to files shared with you by other Pogoplug users. It is nothing to do with files you are sharing out.

I thought, “There must be an iPhone app for this”; and there is. I downloaded it. It worked great over home wifi and I could access the drive; but what about when on the go? I turned the wifi off, so I was connecting over 3G only. Sadly the results were poor and I kept getting Error code 5 when I tried to view some images. In the end I created a tiny text file and managed to view it successfully, proving that the system can work:

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Note that Pogoplug never copies your stuff to its own drives, and when you access files locally they are not going over the Internet. Nothing is backed up online, even though it appears as if you can see your files on the Web.

But what about the GoFlex dock?

Indeed. This is meant to be a review of Seagate’s GoFlex media sharing device, but it is mostly about Pogoplug.

This is an issue. The front of the GoFlex box does not mention Pogoplug, though it is named on the back. The fact is, someone might buy this expecting a simple NAS (Networked Attached Storage) device, expecting to get immediately to the stage where the attached drives appear in Windows Explorer.

Instead, they find themselves having to agree to Pogoplug terms and conditions, and being handed a bunch of Internet features which may or may not be required. As I discovered, you can also have firewall issues.

It is possible to access the drives over a Windows network without using Pogoplug – but only after enabling Windows File Sharing for each drive, which is done through … the Pogoplug service. See the GoFlex Net User Guide [PDF] for more details.

It is also worth noting that this is a media sharing device and not a media streaming device. Well, that is not quite true; Pogoplus has added some basic media streaming using Upnp; but I had limited success when trying to use it with a PlayStation 3 or Xbox 360. On the PS3 I could view pictures OK, but even playing an MP3 file stuttered.

More positively, it is also true that the Pogoplug tie-in offers genuinely useful features. In a nutshell, it is file sharing over the Internet. There are other solutions for this, some aimed mainly at businesses, but Pogoplug’s effort is simple and cost-effective. Since the files remain on your own drive, there are no issues about having to purchase more space as there are with Internet synchronisation services like Dropbox. If you have a large amount of files which you want to make available from anywhere, Pogoplug is worth investigating.

Of course you could just buy a Pogoplug rather than Seagate’s GoFlex dock. The most obvious difference is that the basic Pogoplug, which costs much the same as Seagate’s device, has four USB 2.0 ports, whereas the GoFlex has one USB 2.0 port and two of special GoFlex docks which only fit GoFlex portable drives. If you do have GoFlex drives, the Seagate option is more convenient and looks better too.

Could do better

This is a decent product, but as is often the case among vendors other than Apple, strong features are spoilt by poor documentation and presentation.

My suggestion to Seagate: redesign the product slightly so that Pogoplug services are optional rather than required; and have an install application that does the magic of enabling Windows File Sharing without the need to register for Pogoplug at all. Then Pogoplug can be presented as an optional benefit, rather than being something forced upon you.

The packaging should be clearer and more open about the Pogoplug element of the product.

I’d add that both Seagate and Pogoplug need to work on conveying the essence of what the service does clearly, accurately and concisely. Misunderstandings seem to be common.

Nevertheless, this is a clever and capable device. It is just that it is nothing special as a NAS device, and poor as a media streamer.

Disclosure: Kudos to Seagate for asking me to mention in my review that that the review sample does not have to be returned.

gadgets, reviews

Review: Seagate GoFlex portable hard drive

You may think that one portable hard drive is very like another; and that is a problem for manufacturers like Seagate which want to differentiate their range and build customer loyalty.

The trouble is, one portable hard drive really is very like another; so what can it do? The FreeAgent GoFlex range is its answer, and Seagate has sent me the 320GB model for review.

It is billed as the “world’s most upgradeable hard drive,” though you can’t upgrade the thing you might most want to, its capacity.

What you can upgrade is the interface. The GoFlex drive has a detachable interface which in the model supplied to me has a mini USB port on one end, and what looks like a SATA (Serial ATA) connector on the other.

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You can replace the interface with FireWire 800, USB 3.0, or eSATA. To give you an idea of the performance implications, this is what each of these interconnects is capable of in theory, though I have not measured the performance of this implementation:

  • USB 2.0: 480 Mbps
  • USB 3.0: 4.8 Gbps
  • FireWire 800 786 Mbps
  • eSATA 3Gbps

You can see from this that USB 3.0 is theoretically the fastest, though if I am right in thinking that the drive itself has a SATA interface, it will not be any faster than eSATA and will likely be a little slower. However, USB 3.0 is the future and will be more commonly found on PCs and laptops – except for Apple fans who now have Thunderbolt at 10Gbps – so that is the pragmatic choice. Currently though, most computers only have USB 2.0, in which case you will need to get a USB 3.0 card for your computer as well as for the hard drive.

I question whether many users will bother to upgrade the interface on a portable hard drive. They are more likely simply to buy another one, especially as capacities steadily increase, making new drives better value in terms of the amount of storage you get. The downside of the GoFlex removable interface is that it makes the drive slightly bigger than it would otherwise be.

That said, it does have an additional benefits. You can plug the drive directly into a GoFlex media dock, which will be the subject of my next review, or into a variety of other docks which Seagate offers.

There are a few other things to mention. I use both Mac and PC, and while the GoFlex drive works fine with a Mac, it comes formatted as NTFS which on most Macs is read-only. However, the drive comes with a Mac installer that offers to install the Paragon NTFS driver, which enables read-write, or to reformat for OS X.

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I’d suggest reformatting for the Mac, unless you are likely to use the drive for exchanging files between Mac and PC.

I should also mention that the GoFlex drive comes with some bundled software. Seagate has done a deal with Memeo and offers to install various pieces of free and trial software.

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Since you can get all this software easily enough from the Memeo website, I am not greatly impressed, though there is a free copy of Instant Backup which would otherwise cost $29.95. Personally I use Windows 7 and I am happy to use Microsoft’s built-in backup software, though Memeo has a continuous backup system that looks interesting.

Online backup, which is a feature of Memeo’s paid-for Premium Backup, is definitely a step up from what is built in, but in this case you have to buy online storage space as well as the backup software so it is not going to be cheap – especially if, like me, you have ripped a large CD collection to a hard drive.

The big question: do the extra features in GoFlex amount to enough to meet Seagate’s goal of differentiating its range? The ability to dock the drive is handy, and if you plan on using the media dock then yes, but otherwise you may not really notice any benefit, though it is worth getting a USB 3.0 drive if you can use it or expect to be able to soon.

That said, from what I can tell there is little if any price premium for the GoFlex drives and my 320GB sample worked well, though 320GB is rather small these days, and I’d suggest that at least a 500GB model makes more sense if you plan on storing multimedia files or keeping backups.

GoFlex portable drives are also available in 500GB, 750GB, 1TB and 1.5TB capacity. The sizes of 750GB and above have a fatter case: 22mm instead of 14.5mm. The 1.5TB drive is USB 3.0 only.

Disclosure: Kudos to Seagate for asking me to mention in my review that that the review sample does not have to be returned.

Buy from Amazon.co.uk: SEAGATE GoFlex USB 2.0 – 500 GB – black

Buy from Amazon.co.uk: SEAGATE GoFlex STAE104 cable – USB 3.0

audio, gaming, reviews

Surround sound 5.1 headphones–why and why not. Roccat Kave reviewed

There is something counter-intuitive about 5.1 headphones. Headphones just look so stereo. Can you really create the surround sound illusion with the speakers so close to the ears?

It turns out you can, or at least sufficiently so to make these Kave 5.1 headphones from Roccat a satisfying product. They are intended primarily as gaming headphones, which explains the attached microphone, though it could be handy for Skype calls and other such uses as well. Another common use is for movies, where surround sound adds to the drama and sense of immersion. They are not really intended for music; but I found them pretty good for that as well.

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What you get is a set of closed-back headphones with a relatively fat cable and an inline control box. The cable has four two-channel mini-jacks, one each for front pair, center and subwoofer, read pair, and microphone input, as well as a USB connector which supplies power and enables communication between the control box and the PC. You can flip open a panel on the control box to reveal channel sliders and to switch between “game” and “movies”.

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Installation is a matter of plugging the cables into your sound card and a USB port. You need a 5.1 sound card, since there is no decoder in the Kave. Another point of interest: the volume control and mute on the control box directly control the volume and mute on the PC, but the 5.1 balance controls operate on the signal after it is received from the sound care; at least, that is what I observed on my test system.

The plugs are colour-coded; I also found the Windows 7 5.1 configuration utility handy for checking that I had the connections right.

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There is a CD in the box but it does not contain any drivers as none is necessary. It does have a 5.1 demo video and a manual.

I tried the Kave with a variety of game, movie and music DVDs. In general I was impressed; but it is important to set expectations. I am a fan of Sennheiser headphones and use the high-end HD600 as well as a variety of cheaper sets. In comparison with the Sennheiser models the Kave is enjoyable but unrefined, and for listening in stereo a traditional set of headphones is probably what you want.

Equally, if you have a full home cinema setup and sit in the sweet spot with carefully-positioned loudspeakers and a proper sub, the Kave cannot compete favourably.

The point though is that such a setup is both expensive and often impractical; sometimes you need to listen privately or in another room.

In this context, and given a 5.1 mix, the Kave has real advantages, even for music. It is curious. I played with the sliders to compare the sound of the front and rear channels, and found that the positional difference is subtle and hard to detect. If you play a 5.1 mix with the Kave though, and then play the same downmixed to stereo, the sound is flat in comparison, in ways that even the purer hi-fi sound of something like the HD600 cannot altogether compensate for.

The benefit of true 5.1 sound is sometimes apparent in details that you can more easily hear, and sometimes a matter of a more three-dimensional sound.

The sub in the Kave is puny compared to a real one, but does add some grunt to games and movies. Confusingly, Rokkat also calls this a “Vibration unit” which lets them say that the Kave has “adjustable vibration” – all this means is that you can vary the level of the sub channel as you would expect. There is no additional vibration unit.

It is a compromise, and if possible you should try to hear the Kave in comparison with a high quality stereo set before making a decision; or ideally have both so that you can choose the best option for a particular title.

The Kave is on the heavy side but comfortable to wear. It has a blue neon light at the headphone end of the microphone stalk, and another which lights up when the microphone is muted; this is meant to look stylish and futuristic though will not appeal if your tastes are more towards the understated.

The Kave folds for convenience though it is hardly worth it as they are still somewhat bulky. The multiple connections and awkward control box make the Kave best suited for semi-permanent installation in a desktop PC, rather than something you would use on your travels.

Given its suitability for gaming, it is a shame that the Kave cannot be used easily with an Xbox 360 or PS3, though with adaptors you should be able to get it working, remote volume aside. It should work fine with a Mac though, if you have a suitable soundcard.

I do not mean to be negative. I was pleased with the Kave, which offers an excellent listening experience, recommended for games for movies and enjoyable for music as well.

Summary

Good points: Comfortable headphones that offer a taste of real 5.1 sound; well made and high quality.

Bad points: Multiple connections and floating control box can be inconvenient.

Summary: Real 5.1 sound headphones and most enjoyable, though less refined than stereo sets at a similar price level.

apple, audio, mobile, reviews

Review: Audyssey iPhone Audio Dock South of Market Edition

How good can a dock for an Apple iPod or iPhone sound? Pretty good, as this high-end South of Market Audio Dock from Audyssey demonstrates. If you think all iPod docks have thin, tinny bass, think again. It also turns out to be a neat speakerphone.

The dock has a distinctive bulbous shape, measuring around 24cm (9.5”) square on its largest side, with the dock mounted on the front edge. The unit is designed to sit on a desk or table and is surprisingly heavy for its size – probably an encouraging sign. Viewed from the front it looks tall and compact.

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The side view though shows that the speakers do have some room to breathe.

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As you can see, the speakers are firing more or less sideways. This is not ideal for stereo imaging, but in practice the dock delivers a wider image than you might expect.

Here is what you get out of the box: the dock, a remote with a battery, a USB cable, and two 3.5mm audio cables.

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Getting started is just a matter of putting the battery in the remote (slightly fiddly), plugging in the power cable, docking your iPod or iPhone, and playing some music. There is also an app you can download that provides some additional settings.

Before going into more detail about what this dock is capable of, let me say immediately that the sound quality is excellent. Words that come to mind are crisp, deep, rich, smooth and powerful. Vocals have real presence. The dock successfully conveyed the drama of a Mahler symphony, the growl of Tom Waits, the complex rhythms and pace of Santana, and the tender emotion of English folk singer Sandy Denny. Once I started playing music, I did not want to stop.

The secret of this high quality is twofold. First, the electronics follows high-end principles. There are four speakers – two 4-inch woofers, two .75 inch tweeters – which are powered by four separate amplifiers controlled by an active crossover. By contrast, a typical home hi-fi would have two amplifiers driving speakers with passive crossovers. Active crossovers mean that the musical signal is divided into the optimum frequencies for each speaker driver at a low level, introducing less distortion and improving control.

Audyssey takes further advantage of this, by using software processing to mitigate the limitations of the speaker drivers. That’s no surprise, since Audyssey specialises in audio processing technology for other manufacturers, which gets incorporated into home theatre and in-car equipment.

According to the specification, there are several techniques implemented in this dock. BassXT extends the bass response by boosting the signal dynamically to flatten the frequency response at a point when it would normally be dropping off. Audyssey EQ corrects “time and frequency response” imperfections introduced by the loudspeakers and cabinets. Dynamic EQ performs frequency response correction to preserve a flat response as volume changes. Dynamic Volume evens out the volume level to compensate for differences in the volume of the source.

Some of these features can be controlled or disabled by a companion iOS app, free to install. Specifically, you can disable Dynamic Volume or set it to optimize for Background Listening; you can apply tone controls including a single tone control called Tilt or traditional bass and treble; or you can set your own custom EQ.

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I admit that seems a lot of processing; and it would not have surprised me if the results were worse than pure straight-through audio reproduction. That is not the case though; the unit sounds very good indeed. Given the challenge of getting high quality sound from a relatively small enclosure, taking advantage of digital processing makes sense to me, provided it is carefully implemented at it is here.

Controlling playback

Once you have docked an iPhone and set it playing, you can control it either from the iPhone itself, or from the supplied remote, or pause and play by tapping an illuminated icon on top of the unit (It is not obvious that this is a button, but once you discover it, it is a handy feature; it also has some other functions including answering phone calls and showing Bluetooth status).

The remote has buttons for volume up/down, pause/play, and skip forward or back.

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The Audyssey dock supports Bluetooth and for full features you should pair your iPhone with it and keep Bluetooth on. Now you can stream music from an iPhone even when it is not docked. This can be handy, since the iPhone is easier to use in your hand then when docked. Using Bluetooth, you can undock it with only brief interruption in playback, for example for selecting music. Range seems good, and I was able to detach the iPhone, walk through the door of my study and into the corridor, and the music kept playing – though note that the audio quality will not be as good. I found the quality acceptable though noticeably inferior.

When docked, the iPhone will charge provided the dock is not in standby mode.

There are also buttons on the remote intended for the dock’s speakerphone feature, which deserves its own paragraph.

Audyssey as conferencing speakerphone

The most intriguing feature of the Audyssey South of Market dock is its speakerphone feature. For this to work, you must have Bluetooth enabled.

Scenario: you are enjoying music, when a call comes in. At this point the music pauses, the iPhone invites you to decline or answer the call, and a ring sounds through the dock’s loudspeakers. Tap the phone icon on the remote and you can answer the call while using the dock as a speakerphone.

It turns out the Audyssey dock makes a rather good speakerphone. It performs microphone array processing and echo cancellation to improve voice quality, using front and rear microphones, and in my testing this worked well.

You can also wire up the dock to a computer, using its line in and mic out connections. This lets you use it as a speakerphone with Skype or other Voice over IP providers. Nice idea, though my guess it that this is too inconvenient for most users. Working with the iPhone is more compelling.

Connections

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This is the back panel, showing the microphone output, line in, and USB port. Above the panel is a button for pairing a Bluetooth device. If you connect the USB port to a computer, the docked iPhone will sync with iTunes, though auto-sync can be a nuisance if you frequently dock and undock the device.

Annoyances

Not that many. However, I would like some way to select music from my seat when the iPhone is docked, beyond the simple track skip on the remote. Of course you can do this using Bluetooth streaming, though sound quality may be compromised.

Even with Bluetooth set up, I find that removing the iPhone from the dock pauses the music. I have to tap play to resume it. Re-docking the iPhone interrupts the music briefly but it resumes automatically.

Considering the cost of the device though, it’s a shame that Audyssey does not supply a proper manual; there is an excellent one online [pdf], but the one in the box is just safety warnings and limited warranty, pleasing for the lawyers but not for users.

The stereo separation is good considering it is a single box, but poor compared to two speakers set apart in the normal way.

Summary

The Audyssey South of Market Dock costs more than most iPod/iPhone docks, but in return it delivers superb sound quality along with some well thought-out speakerphone features.

The B&W Zeppelin makes an interesting comparison. The Zeppelin is a little more expensive but has better stereo separation thanks to its 640mm (25.2 in) width, and has a sub-woofer for extended bass. On the other hand, the Audyssey is more compact and could be considered less intrusive depending on what you think of the Zeppelin’s distinctive styling, and the Zeppelin has no Bluetooth streaming.

In the USA it is an easy decision. The Audyssey dock at around $400 is better value than a Zeppelin at around $600. In the UK the fact that B&W is a UK company whereas Audyssey is based in Los Angeles seems to bring the prices closer together: £400 for a Zeppelin versus £350 for the Audyssey dock. Try to hear them both; but the Audyssey dock is not shamed and is still well worth considering.

Compatibility

The South of Market Audio Dock fits:

  • iPhone 4
  • iPhone 3 and 3GS
  • iPod Touch
  • iPod Nano (4th and 5th generation)
  • iPod classic

Price and availability

The Audyssey South of Market Dock costs around $399.00. You should find it at Apple stores among other retailers.

Amazon.co.uk is advertising this dock for availability from 15th January 2011, at £349.99

 

audio, reviews, the who

SHM-SACD – super-expensive, but how super is the sound?

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The problems facing the music industry are well-known: the CD market is fast disappearing thanks to digital downloads, both legal and illegal, and income gained from downloads does not look likely to match that lost from CD. But what about the niche market for recordings of superior quality? Universal Music Japan has come up with a product that combines several ideas. The first is SHM, or Super High Material, first used for CDs with the claim that, despite being a digital medium, players would extract better quality sound from CDs made with it. The next theory is that the high-resolution SACD format will play back more accurately if the disk only includes a stereo layer, rather than including stereo, multi-channel, and standard CD layers. The result is a new SHM-SACD series, remasters of classic titles at premium prices.

The source used for these titles varies. Some are new DSD (Direct Stream Digital, the digital format of SACD) master made from copy master tapes held in Japan. Some are re-issues of existing DSD transfers. Some are newly mastered from original master tapes.

Who’s Next is apparently in this last group, newly mastered from the original tapes. It is said to have been done as straight as possible,  with no equalization or compression, and is the original mix.

This is a favourite of mine, so I bought a copy. It comes in typically over-the-top Japanese packaging, SHM-SACD in a plastic film sleeve inside a paper sleeve inside a card sleeve. There is a fold-out cover with a photograph I’ve not seen before, liner notes, obi, and a card to return with suggestions for future titles.

image 

I played the disk and compared it to my existing CD. In fact, I must confess, I have several copies. Who’s Next has been issued many times, and the most obsessive fans know that the best CD is an early one mastered by Steve Hoffman and made in Japan for the US market. He has written about how he mastered it on his forum, using as little processing as possible though he did add some modest EQ.

Both the Hoffman CD and the new SACD sound very good. I am not quite sure which I prefer, but it may be the SACD which sounds exceptionally clean and lets you easily follow John Entwistle’s fantastic bass lines. Or it might be the Hoffman CD which is remarkably crisp and muscular. There is an odd problem with the SACD, which is that the last track is noticeably louder than the others. It was recorded separately, but that seems no reason not to match the volume.

So do I recommend the SACD, and by extension, the new SHM-SACD range? Well, I am all in favour of mastering CDs with full dynamic range, no attempt at noise reduction, minimal processing, and without the excessive compression that mars so many new releases. The Who’s Next title shows what great results you an get with this approach.

That said, it is tragic to have these high quality new remasters restricted to a niche format at an excessive price. The SHM thing I suspect is nonsense; if CDs and SACDs made with ordinary material did not work properly, we would have noticed it years ago. The advantages of SACD are doubtful too, certainly for stereo, because the limitations of human hearing make the extended frequency response pointless. I have researched this to the best of my ability and while I don’t know for sure that high-resolution formats like SACD are completely pointless, it does seem that standard CDs can sound either the same or nearly the same when the audible difference is put to the test with any rigour.

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The SACD format is also rather inconvenient. You cannot easily rip to to a music server, you have to make a further digital copy from the analogue output of the SACD player, and then rip the copy, probably breaching your license in doing so, and potentially degrading the sound quality.

I also compared stereo-only and hybrid SACDs using Bob Dylan’s Blonde on Blonde, which was issued in both guises. The stereo version sounds identical.

Still, even you are paying for a certain amount of stuff and nonsense, you are also getting SACDs that genuinely sound good, at least in the case of Who’s Next. Perhaps it could even be worth it.

reviews

Review: The Who – Greatest Hits Live

The Who at its best is the equal of any live band ever, so the new double CD Greatest Hits Live has plenty of potential. On the other hand, cherry-picking from concerts over a 42-year period (1965 to 2007) is unlikely to offer the coherence or adrenalin rush of a single concert – get the sublime Live At Leeds in the unlikely event you have not heard it yet – and much of this material has appeared before, especially if you snagged the fanclub-only release View from a Backstage Pass.

The first CD here covers the original band including the late, great Keith Moon. Not a bad track here, though personally even by 1976 there was some decline in the band’s live performance in my opinion.

The CD does not present the songs chronological order which seems odd to me. I’ve sorted them for the list below. Great to have the songs from Hull, the day after the famous Leeds gig. In detail:

BBC Session 1965
My Generation

Leeds 14 Feb 1970
Magic Bus

Hull 15 Feb 1970
Happy Jack
I’m a Boy

San Francisco 12 Dec 1971
I Can’t Explain
Substitute
Behind Blue Eyes

Largo 6 Dec 1973
5.15
Won’t Get Fooled Again

Charlton Athletic FC, 18 May 1974
Naked Eye/Let’s See Action/My Generation

Swansea, 12 June 1976
Pinball Wizard
I’m Free
Squeezebox

CD2 on the other hand starts 15 years later. The first part is a good chunk of a 1989 concert from a tour which honestly was not one of The Who’s best. But it is still The Who and worth hearing. Then we get a scattering of tracks from more recent concerts, including a fine Real Me from Watford in 2002 and Eminence Front from Brisbane last year. Overall though, it’s not a particularly good representation of the best latter-day Who. In fact, I’d rather have had the entire Watford concert. In detail:

Los Angeles, 24 August 1989
I can see for miles
Join Together
Love Reign O’er Me
Baba O’Riley
Who Are You

Watford 31 Jan 2002
The Real Me

Royal Albert Hall, London, 7 Feb 2002
The Kids are Alright

New York, 11 March 2007
A man in a purple dress

Brisbane, 24 March 2009
Eminence Front

Overall, enjoyable but not a very satisfactory release. I’d recommend the At Kilburn 1977 [DVD] [2008, which also includes a concert at Coliseum 1969, ahead of this – the Coliseum concert on that is just fantastic. Greatest Hits Live on the other hand is mainly for Who enthusiasts.

reviews

Review: Broken bells

I’ve listened to this CD by James Mercer (ex The Shins) and Brian Burton (half of Gnarls Barkley) numerous times and can’t shake off the feeling that this could have been much better. That said, it’s good in lots of ways. The sounds are inventive, the melodies are strong, the talent is obvious.

The sound is a little dated, though I’m guessing that’s deliberate; there are echoes of eighties-style new romantic crooning plus electronica.

What’s missing then? Well, one of the songs is called "Sailing to nowhere" which sums it up nicely. The CD is lacking in passion or any real sense of direction.

If you like what James Mercer and Danger Mouse have done before, then you’ll likely enjoy this, though I doubt you will find it their best work. For others, there’s little compelling reason to grab this CD, though it passes pleasantly enough