Category Archives: mobile

Samsung evolving KNOX into complete mobile device management solution

February 26, 2014 onlyconnect

Samsung introduced KNOX at the 2013 Mobile World Congress (MWC). It is a secure app and data container for Samsung mobiles, backed by hardware, enabling businesses to run apps that are isolated from a user’s personal apps (which might include badly behaved or even malicious apps). Data is encrypted so that business secrets are safe if the device goes astray.

The core of Knox is a hardware process called TIMA (Trustzone Integrity Measurement). This checks for tampering in the core operating system (trusted boot) and sets a tamper bit if it detects a problem. The tamper bit cannot be set in software alone.

A device with KNOX activated can be flipped between personal and business (KNOX) personalities. It is like having two smartphones in one. Whether this is a desirable approach is up for debate, but it does secure business apps and data.

We did not hear much about KNOX after last year’s MWC. It was released a few months later, but snags included limited device support (only the latest Samsung devices), the need to prepare apps with a special KNOX wrapper before they could be used, and the need to hire a Samsung partner like Centrify to provide administration tools.

All that has changed following last night’s announcement of the next generation of KNOX. Highlights:

Most apps can now be installed in KNOX without any special wrapper

You can use a third-party container such as Good, Fixmo Safezone, or MobileIron AppConnect in place of the KNOX container, but still using KNOX hardware protection.

Two factor authentication (for example requiring a fingerprint swipe as well as a password to access a KNOX container)

KNOX supports Microsoft’s workplace join (a kind of lightweight domain join) for secure access to Microsoft network resources.

Samsung has introduced a cloud-based Mobile Device Management (MDM) tool called KNOX EMM (Enterprise Mobility Management). This runs on Microsoft’s Azure platform and integrates with Azure Active Directory (which can itself link to on-premise Active Directory) so that small businesses on Office 365, or large businesses which prefer a cloud tool, can manage both Knox and other devices. EMM is primarily aimed at SMEs but apparently can scale up without limit.

EMM will also support non-Samsung devices.

EMM includes an app marketplace allowing businesses to purchase and deploy apps. The example we were shown was the Box cloud storage service.

Availability is promised for the second quarter of 2014.

mobile

Samsung Galaxy S5 with Gear 2, Gear Fit: quick hands-on, screenshots

February 25, 2014 Tim Anderson

Samsung unveiled the Galaxy S5 Android smartphone at an event last night in Barcelona, during Mobile World Congress. I attended the launch and spent some time trying the new Galaxy after the event.

The first thing that struck me is how light it feels. It is 145g according to the spec.

Here is the home screen:

The UI in general is clean and easy to use:

I was interested in the camera, having looked at the camera on the new Sony Xperia Z2 yesterday, in comparison to the Nokia Lumia 1020. The S5 has a 16MP camera and Samsung showed off its fast automatic focus in the press launch. Here are the camera options:

I took a couple of snaps with both the S5 and the Lumia 1020 for a quick comparison. The Lumia easily bested it. I’d judge that the Xperia Z2 would easily best it too. That said, the camera is fine and I doubt users will be disappointed; it’s just not the best choice if you are particularly keen on photography.

Health is big theme, especially in conjunction with the Gear Fit band. Samsung’s JK Shin said that keeping fit is a third key feature in a smartphone alongside camera and connectivity. Here is the fitness app:

Samsung has included a heart rate sensor, so I took my pulse:

There is a Kids Zone, reminiscent of what Microsoft has done for Windows Phone:

Other notable features are water and dust resistance, fingerprint sensor with PayPal integration, and apparently new Enterprise security features of which I hope to learn more later today.

It looks like an excellent phone. A game changer? Enough to draw users from Apple? It feels more like just another smartphone, albeit a good one, but that may be just what the market wants. No silliness like the S4’s air gestures, just a solid new smartphone.

On sale date is April 11 2014.

Key specs:

LTE Cat.4 (150/50Mbps)
5.1” FHD Super AMOLED (1920 x 1080) display
2.5GHz Quad core application processor
Android 4.4.2 (Kitkat)
Camera: 16MP (rear), 2.0MP (front)
Video: UHD@30fps, HDR, video stabilization
IP67 Dust and water Resistant
WiFi: 802.11 a/b/g/n/ac HT80, MIMO(2×2)
Bluetooth®: 4.0 BLE / ANT+
USB: USB 3.0
NFC
IR Remote
Sensors: Accelerometer, gyro, proximity, compass, barometer, Hall, RGB ambient light, Gesture(IR), Finger Scanner, Heart rate sensor
2GB RAM
Storage:Internal Memory: 16/32GB, microSD slot upto 64GB
Size and weight: 142.0 x 72.5 x 8.1mm, 145g
Battery: 2800mAh Standby time: 390 hrs / Talk time: 21 hrs

mobile

The Privacy Panel in Firefox OS

February 24, 2014 onlyconnect

I tweeted about the privacy panel in Firefox OS, which attracted considerable interest, so I’m posting the snap I took of the feature.

Holding the phone is Alex Fowler, Mozilla’s Global Privacy and Policy Leader. The Location Blur feature is OS-wide, not specific to any app.

I find the feature interesting, because the ability to hide your location (somewhat; operators will still know which mast you are connecting to) is one that users deserve, but which runs counter to location-based marketing or data collection. Mozilla as an open source foundation is more likely to promote such a feature than corporations like Google whose business is based on advertising – having said which, Mozilla’s income comes to a large extent from Google thanks to search revenue, which is paid for ultimately by advertising. It’s complex.

android, imaging, mobile, smartphones

Smartphone Camera fun: Nokia Lumia 1020 vs Sony Xperia Z2

February 24, 2014 Tim Anderson

Sony has announced the latest Xperia, the X2, here at Mobile World Congress in Barcelona.

The Z2 boasts “a pro-grade camera far beyond smartphone class performance”, and captures images at 20.7MP, as inscribed on the rear:

Sony calls its imaging sensor technology Exmor, and the Xperia Z2 uses Exmor RS for mobile.

The camera software on the Z2 has an extensive range of options, some of which are shown below.

How does it compare though with Nokia’s PureView technology, and in particular the Lumia 1020 with its 41MP camera?

First, I tried taking a similar point and shoot picture of the delightful view from the Sony stand.

Here is the Sony. It is a detail from the full image, so you can view it at full resolution:

and here is the Lumia:

Note that I am not using a tripod so the quality is influenced by how good the image stabilisation software is, as well as the inherent quality of the optics.

Sony has a special demo to show off the low-light performance of the Z2.

See that small hole? You align the phone so that the camera can see through the hole, and take a picture. It looks like it will turn out blank, but actually picks up an image from the low light:

This is not full resolution, but you get the idea.

My first effort with the Lumia was a disaster:

I was sure it could do better, so I whacked up the ISO sensitivity and set the shutter to 4s:

Still, in terms of automatic settings detection, the Sony proved more effective.

Which camera is better? On this quick and dirty test I felt that both phones performed well, but I am not ready to give up the Lumia 1020 yet. Then again, you do have to live with the slight protrusion of the Lumia 1020 lens from the body, whereas the Z2 is perfectly smooth.

Disclaimer: I am not a photographer and my interest is in taking quick pictures of decent quality conveniently rather than getting the best that can be achieved. I look forward to more detailed comparisons of the Z2 vs Lumia 1020 from photography enthusiasts in due course.

android, mobile, smartphones

Alcatel OneTouch shows Pop Fit wearable smartphone at Mobile World Congress

February 23, 2014 Tim Anderson

Alcatel OnTouch has announced the Pop Fit here in Barcelona, on the eve of Mobile World Congress.

The Pop Fit is a tiny 2.8” 240×320 pixel phone running Android 4.2, but well equipped for wireless with wifi, Bluetooth and GPS. It is designed as a media and fitness phone that you can strap on your arm when out and about.

Here it is in action.

You can get your music from internal storage (there is a micro SD slot), or from apps like Spotify and Sound Cloud.

Also included is the Runkeeper app for keeping track of your running and fitness efforts.

A smart flip cover, included in the box, protects the phone and lets you control media playback through the cover. There is also a choice of coloured snap-on back covers in the box.

The Pop Fit will retail for around €89 and be on sale from May 2014.

Alcatel OneTouch is a mobile phone brand owned by Chinese giant TCL Corporation, whose origins are in a tie-up between French company Alcatel and TCL back in 2004. However Alcatel sold its stake in 2005 leaving only the brand name.

laptops, mobile, reviews

Review: Acer C720 Chromebook and reflections on Chrome OS

February 12, 2014 Tim Anderson

When I saw the first announcement of Chrome OS I was amazed and wrote a breathless post:

I’m watching Google’s press briefing on the forthcoming Chrome OS. It is amazing. What Google is developing is a computer that answers several of the problems that have troubled users since the advent of the personal computer.

That was in November 2009. Unfortunately it has taken me a while to try a Chromebook (the generic name for a computer running Chrome OS) for myself; but I have been trying out an Acer C720 and what follows is in part a review of this machine, and in part some wider reflections on the Chrome OS and Chromebook concept.

In terms of hardware, a Chromebook is another take on the netbook idea: a small, light laptop but running Linux rather than Windows. The earliest netbooks also ran Linux but the mass market could not cope with it; Google has done what is necessary to make it work for non-technical people, not least by hiding almost all of the operating system other than the browser.

I have given detailed specifications at the end of this post, but in summary this is an 11.6″ traditional clamshell laptop/netbook with 1.4Ghz Intel Haswell processor, 2GB RAM and 16GB SSD. It weighs just 1.2Kg

It’s cheap. You can pick one up for just under £200 at Amazon; it’s smart looking and does not feel as cheap as it is.

At left we have power input, HDMI out, USB 3.0 port and a standard headset socket.

On the right there is an SD card slot, USB 2.0, and a lock attachment point.

You can get a touchscreen version for an additional £80 or so but it does not seem worth it to me.

When you turn on for the first time, you have to accept the Google agreement. You won’t read it all, but here is something you should note:

You acknowledge and agree that Google may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to users generally at Google’s sole discretion, without prior notice to you…

You acknowledge and agree that if Google disables access to your account, you may be prevented from accessing the Services, your account details, or any files or other content which is contained in your account.

Chromebook pros and cons

A Google Chromebook has several big advantages.

One, it’s safe; not entirely safe perhaps, but relatively immune from malware given that most users never get deeper into the operating system than the web browser, and therefore neither does anything else – though the machine is in fact hackable (in a good way) if you switch to Developer mode, and you can do things like getting shell access or installing Ubuntu if you want.

Second, it is good value. You are not paying for Windows or Office, and whatever deal Google makes with OEMs like Acer must be generous enough to allow for low prices.

It would actually make sense for Google to subsidise Chromebooks if it needed to, since they drive users to its services.

Third, a Chromebook is cloud-centric. If you lose it, or upgrade to a new machine, all your data will be there on Google’s cloud and you will hardly notice, with seamless sync of settings when you log in.

Fourth, Google and its hardware partners (in this case Acer) have done a good job. Sleep and resume works reliably – more so than any Windows machine I have known – and boot from cold takes seconds. Performance is fine, provided you have a strong internet connection.

There is no unwanted third-party software here unless you count Google’s own services; but if you did not want them you probably should not have bought a Chromebook. The out of box experience is good.

What are the annoyances? Here are a few.

The user interface is effective and not difficult to learn, though I do find that the screen fills with multiple tabs which is ugly and not that easy to navigate. You can float a browser window by dragging it down, in which case you get something that behaves as a new instance, and you can switch between instances with alt-tab.

Printing is awkward in that you have to set up Google Cloud Print and send your documents to Google and back even if the printer is right next to you.

Working offline is a problem but maybe not as bad as you have heard. The app store has a section devoted to apps that work offline, and you can create and edit documents offline other than spreadsheets, which are read-only. There is no problem with playing some videos or music from the built-in storage or from a USB drive when on the move and offline. If you are going to be offline a lot though, this is probably not the best choice.

Is this machine locked to Google? Maybe not as much as you would expect. There is no alternative web browser, but you can set your search engine to Bing, DuckDuckGo or anotehr if you prefer. Or you can enable developer mode and you install Linux, either in place of, or alongside Chrome OS. The two obvious choices are ChrUbuntu and Crouton, and setup is nicely explained here

http://www.kitware.com/blog/home/post/498

Does this machine breach your privacy? That is tough to answer; but it is worth noting that Chromebook offers, as far as I can tell, the same privacy settings that are in the Chrome browser. If you are happy using the Chrome browser in Windows or elsewhere, there is no reason not to be happy with a Chromebook from this perspective.

That said, this machine is committed to, on the one hand, cloud and web apps, and alongside that, the Google life. The two main objections to the Google life, it seems to me, are that Google’s business model depends on advertising and mining personal data for that purpose; and that it has been known for individuals to get locked out of their Google accounts for what might be arbitrary reasons whereupon comeback is difficult. It may be though that I worry too much, since this is uncommon, and trusting everything to Google is probably not high on the list of the most stupid things to do in IT.

Summing up

This is not a machine for every task. It is not a powerhouse, and in case you had not noticed, will not run apps other than browser apps. Either of those could be deal-breakers and might mean that you need a different device.

It is early days for laptops that run only browser apps, and there are areas of immaturity. Some file types are not supported or badly supported. The app store has limitations, and although there is a browser-based solution to most common tasks, it may not equal what can be done with a conventional app. The user interface is reasonable but utilitarian. Tastes vary, but personally I do not find Google Apps the equal of Microsoft Office yet, and I even miss Outlook, despite its many annoyances.

There are compromises then; but this is still a great little laptop, light and convenient, quick and responsive, and almost immune to PC-style problems and slowdowns.

In business or education, it is easy to see the attraction of a machine that is low maintenance and simple to replace if it breaks, provided that its capabilities match the tasks that are required.

The comparison with Windows RT is interesting and will be the subject of a separate post.

Watch this space. Chromebooks are already making inroads into the market for budget laptops, and in education, and I would expect this momentum to gather force as the platform matures.

Detailed specification:

Intel Celeron 2955U 1.4 GHz processor
2GB RAM
SD card slot
16GB SSD
11.6″ 1366 x 768 TFT screen
Intel GMA HD Graphics
Webcam and Microphone
3.5mm headset socket
HDMI out, 1USB 3.0, 1 USB 2.0
Wireless: 802.11a/b/g/n, Bluetooth 4.0 +HS (High Speed)
3950 mAh battery, quoted 8.5 hr battery life
Weight: 1.25 Kg

microsoft, mobile

Ah, Microsoft! Should it give up Windows Phone, adopt Android, abandon Windows 8 “Metro”? No, and here is why.

February 9, 2014 onlyconnect 9 Comments

On Windows 8, Gruber puts it succinctly:

Rather than accept a world where Windows persisted as merely one of several massively popular personal computing platforms, and focus on making Windows as it was better for people who want to use desktop and notebook PCs, Microsoft forged ahead with a design that displeased traditional PC users and did little to gain itself a foothold in the burgeoning tablet market.

The implication is that Microsoft should make Windows “9” more like Windows 7, and give up trying to push Windows as a tablet OS.

And Charles Arthur argues:

To add to all the advice being ladled out to Satya Nadella, Microsoft’s new chief, here’s another piece: stop bothering with Windows Phone. It’s a waste of money which will never pay off.

Instead, focus the efforts of Microsoft and soon-to-be subsidiary Nokia on forking Android – because that way you can exploit the huge number of Chinese handset makers who want to burst out of China and sell to the rest of the world.

These pieces raise deep questions. Can Microsoft – which, you recall, announced record revenue for its most recent financial quarter – prosper in applications and services while ceding the client to Apple and Google?

Despite its record revenue, I do not want to belittle Microsoft’s problems. Windows Phone has some momentum, but only as a distant third in the smartphone market. Windows 8 is broadly unpopular and its tablet personality has not taken off or driven the big app opportunities that were hoped for. OEMs are withdrawing from the PC market, with Sony the latest casualty, while others such as Asus are experimenting with Android/Windows hybrids – this last a huge testimony to the failure of Windows 8 as a tablet OS.

And let’s not forget the Surface RT writedown, and the withdrawal of all OEM support for Windows RT, the ARM variant of Windows 8.

Stephen Sinofsky, who masterminded Windows 8, but left soon after its launch for reasons that are still not entirely clear, was not a fool though.

He saw, correctly, that while Windows 8 was a big risk, carrying down a path of incremental improvements to Windows 7 would not stem its decline. Instead, he crafted a new Windows that can still be “Windows 7” when configured and used that way, but which also runs a modern operating system:

Apps deployed from a store, isolated from one another and from the OS, seamlessly kept up to date
Roaming data and settings for all users, not just in carefully managed enterprises
A true touch-friendly OS, not just Windows desktop with better touch support bodged on top

I have no doubt that this is the direction for client operating systems. There is still a role, and will be for the foreseeable future, for open operating systems like desktop Windows, Mac OSX, Linux, which can run unrestricted applications and are infinitely tweakable, but such operating systems are high maintenance, vulnerable to malware, and painful when you buy a new personal computer and want to migrate.

My guess is that in Windows vNext we will see a softening of the division between the Windows Runtime “Metro” environment and that of desktop Windows. It is already known that previews of the next Windows update show Metro apps on the desktop taskbar, and more integration may become. Metro Apps in floating desktop windows? The taskbar present in both environments? Could there be provision for desktop apps, subject to some restrictions, to be deployable from the Windows Store as Apple has done for OSX? Such things are possible and at this point would help to drive Metro adoption by making Windows Store apps more acceptable to desktop users, but without losing the underlying benefits of the Windows Runtime.

What though of Windows Phone? It seems to me obvious that “Windows Phone” and “Windows Runtime” have to become one operating system. It is not yet clear how the mix of device form factors will settle in the coming years. It may not be dominated by tablets; I have seen arguments that converged “phablet” devices will eat into the traditional tablet market. The laptop-style device is by no means dead, as the success of Google’s Chromebooks demonstrate; I have gone off the clamshell design myself, but it makes sense if you want to have a screen and keyboard in a single device without the expense of hybrid designs where the screen pulls off to make a tablet. Operating system vendors need to be flexible and to support a variety of screen sizes and touch/keyboard/mouse configurations. For Windows then:

The Windows Phone runtime and the Windows Runtime need to come together as a single development platform. Phone apps should run on full Windows and Windows Runtime apps should run on the Phone subject to designing for smaller screens.
There will be some Windows devices that run only the touch-friendly environment, and some that run desktop Windows as well.

If you follow this reasoning, then abandoning Windows Phone makes little sense, unless you abandon both Windows Phone and the “Metro” platform in Windows 8, because they will become the same thing.

But why not do that then? Microsoft could let iOS and Android handle the phone/tablet/phablet platform, preserve Windows as a desktop OS for running Office, Photoshop, Autocad and so on, and focus on apps for iOS and Android including Office and rich clients for Office 365. Adapt Visual Studio so that it targets iOS and Android (maybe a deal with Xamarin?).

This scenario may prevail whether or not Microsoft encourages it, but it seems to me a doomed strategy that will result in a much shrunken Microsoft. The problem is that if you own the client OS, you can direct users to your own platform services, making it hard for others to compete at the same level.

Think of Apple and mapping. Apple was willing to take a significant blow to its reputation by rolling out an inferior mapping service with iOS 5.0, to meet a long-term goal of removing dependency on Google Maps. Mapping is strategic because via maps can come location-based marketing which is a big deal.

Now think of that from Google’s perspective. Despite having the best maps, it could not prevent Apple driving a majority users to its own inferior mapping service, because it did not own iOS.

This is not quite what Charles Arthur is suggesting though. His proposal:

Forking Android wouldn’t be trivial, but Microsoft could take the Android Open Source Platform (AOSP) that is already widely used in China and put new services on top. It is already licensing Here maps from Nokia (the bit that’s not being sold to it). It could add its own mail client and app store. It has its own search engine, Bing, which has needed a major mobile deal. As with Windows Phone, setting up or signing in to an outlook.com email account could be your first step. Everything’s ready.

Most useful of all, developers who have written Android apps would be able to port them over with minimal effort – as has happened with Amazon’s Kindle Fire effort.

In other words, he suggests that by forking Android Microsoft could continue to own the operating system on its own devices, but could get access to a wider range of apps.

Unfortunately there are too many downsides and too little benefit:

Google is working hard to make Android unforkable, via increasing the dependency on proprietary Google Mobile Services. Microsoft could make an Android-based device, but without Google Mobile Services it would be in effect a new variant, neither Android nor Windows Phone but something else. Amazon has done this with Kindle Fire, but is starting from the base of a successful line of eBook readers. Why would anyone buy Microsoft’s Android devices?
Microsoft’s remaining developer community would be broken irretrievably by yet another dramatic change of direction.
Whatever the differences may be between the Windows Runtime or Phone Runtime, and Windows Desktop, the differences between Android and Windows Desktop are even greater. The synergy between the two would be lost. The strategy for supporting multiple form factors outlined above would no longer be possible.

Last night I talked to a Microsoft partner about the state of Microsoft’s client platform. His company provides IT services and some software development for local businesses. He understands the unpopularity of Windows 8, but said that most objections disappear after a day of handholding. He sees the value of Windows Runtime in business for security and easy deployment. He is writing a Windows Runtime app as part of a solution in the healthcare industry, where tablets will be used. He worries about lack of security in Android.

One final thought. There are only two companies that own an entire stack from cloud to device, for businesses and consumers. One is Microsoft (strong in the enterprise, weak in consumer devices, weak in search). The other is Google (weak in the enterprise, strong in consumer devices, strong in search). I do not count Apple because it has no cloud application platform to compete with Office 365/Google apps or Azure/Google App Engine. I do not count Amazon because it has no Office 365 (software as a service) and no mobile phone (yet).

It would be a mistake for Microsoft to cede a key part of that stack to a competitor, leaving Google standing alone.

audio, gadgets, mobile, smartphones

Review: Om Audio INEARPEACE ear buds. Superb sound

January 24, 2014 Tim Anderson

Ear buds are massively popular, but most do not sound that good. Tinny bass and splashy treble is nothing unusual. They can sound good though. At CES I heard a couple of true high-end in-ear headsets, Shure’s SE 846 ($999) and Audiofly’s AF180 ($549); I especially liked the AF180 and wrote about it here.

But how about Om’s INEARPEACE at a mere $149? No, they are not the equal of the AF180s, but at one third the price they are delightful, musical, smooth, clear and with actual bass.

Om Audio is a company with some personality – “listening to music should be a sacred experience,” says the website, and that is reflected in the packaging, with the ear buds embedded in the side of a foam inner container.

You get a set of ear buds with an inline controller and microphone for a smartphone, a smart zipped bag, and a packet of ear tips in various sizes.

The ear buds themselves have a distinctive design, with a cylindrical body. The cable is flat and supposedly hard to tangle.

Within each ear bud are two drivers, a balanced armature driver for treble and mid-range, and a 10mm coiled driver for bass.

The INEARPEACE ear buds are aimed at those in search of better audio quality than the average in-ear headset, and they deliver. Listen to these and you will not want to go back to the set that came free with your phone. There is adequate treble, but no sign of the shrillness that characterises so many ear buds. The bass is not overpowering, but it is clean and reasonably extended, making music more balanced, rhythmic and enjoyable.

I am not going to get too carried away; these are not the last word in sound quality. There are others to consider in the price range $75 – $150. These are more than decent though, and their musical sound and elegant construction wins them a recommendation.

mobile, smartphones, windows

Results for Nokia’s last quarter with Windows Phone: slightly worse than flat? Over to you Microsoft

January 23, 2014 Tim Anderson

Nokia has released its fourth quarter results for 2013. They make odd reading because of the division into “Continuing operations” and “Discontinued operations”, the latter including the mobile phone business which has been acquired by Microsoft. This tends to cloud the key point of interest for some of us, which is how Windows Phone is faring in the market.

The answer seems to be that sales slightly declined, though it is not clear. Here is what we know.

Mobile phone revenue overall declined by 29% year on year and by 5% quarter on quarter, for the quarter ending December 2013.

Nokia states in its report:

The year-on-year decline in discontinued operations net sales in the fourth quarter 2013 was primarily due to lower Mobile Phones net sales and, to a lesser extent, lower Smart Devices net sales. Our Mobile Phones net sales were affected by competitive industry dynamics, including intense smartphone competition at increasingly lower price points and intense competition at the low end of our product portfolio. Our Smart Devices net sales were affected by competitive industry dynamics including the strong momentum of competing smartphone platforms, as well as our portfolio transition from Symbian products to Lumia products.

Disappointing; though in mitigation Lumia (ie Windows Phone) sales volume in 2013 overall is said to be double that in 2012.

We do know that much of Lumia’s success is thanks to the introduction of low-end devices such as the Lumia 520. That has been good for building market share, but not so good for app sales or mind share – on the assumption that that purchasers of high-end devices are more likely to spend on apps, and that aspirational devices have a greater influence on mind share than cheap ones.

That does mean though that units might have gone up even though revenue has fallen.

Still, the results do put a dampener on the theory that Windows Phone is taking off at last.

This is a moment of transition following the Microsoft acquisition. Microsoft has not got a good track record with acquisitions, and the Danger/Kin disaster is hard to forget, but Nokia comes with an influential executive (Stephen Elop) and common sense would suggest that the team which created excellent devices like the Lumia 1020, and which was able to engineer strong budget offerings like the 520, should be kept together as far as possible. Or will it be dragged into the mire of Microsoft’s notorious internal politics? Over to you Microsoft.

Update: it is now reported that Lumia sold 8.2m devices in Q4, down from 8.8m in Q3 but up from 4.4m in the same quarter 2012.

gadgets, gaming, mobile, reviews

Review: Turtle Beach z300 headset. Super flexible, shame about the sound

January 21, 2014 Tim Anderson

The Turtle Beach Z300 is a super flexible gaming headset, with wired and wireless connections, Dolby 7.1 virtual surround sound, and extra features like switchable dynamic range compression. It is primarily for PC gaming, but also works with Mac (no Dolby surround) and with any Bluetooth-compatible device – which means almost any smartphone or tablet. You can also use the wire to plug it into any device with a 3.5mm audio jack.

In the box you get the headset, detachable microphone, USB cable, jack cable, USB transceiver, and some documents including a note about having to download the Dolby 7.1 drivers. I still recommend downloading the online manual, which is more detailed than anything in the box.

A few more details on the three ways to connect:

Wireless via a USB transceiver. This is the preferred method for a PC. The USB transceiver is pre-paired and indicates via an LED whether or not the headset is connected.

Traditional wire. A jack cable is supplied which connects to the left earcup and has a standard four-way 3.5mm jack on the other end, suitable for a phone or tablet. In wired mode you still need to charge the headset and have it powered on.

Bluetooth. You can pair with up to two devices. The right earcup has Bluetooth volume controls, and a Bluetooth button for answering, rejecting and ending calls.

The actual headset seems sturdily made and features a fabric-covered headband and earpads. The material feels slightly coarse at first, and the earcups are slightly on the small side, but in practice I found the comfort reasonable.

The microphone is on a flexible boom and is detachable. You can also swing it up above the left earcup to get it out of the way.

You charge the Z300 via a mini USB port on the right earcup, which annoyingly is the old type, not the slightly smaller one now found on most phones and tablets. A cable is supplied, though it is too short to reach from the floor to your headset if you are wearing it, and in my case too short even to reach from the front panel of my PC. You might want to get a longer cable if you expect to charge while wearing. Play time is specified at 15 hours.

An annoyance: there is no indication of remaining charge.

How about the other controls? There are several:

Power on/off on the left earcup and easy to find by feel. The headset automatically powers off after 5 minutes of inactivity.

Master volume on left earcup.

Mic monitor volume on left earcup. This controls how much sound from the mic is fed back to your. It does not affect the volume heard on the other side.

Tone on left earcup: cycles through 4 “game modes”. These are Flat, Bass boost, Treble boost, and Bass and Treble boost. I generally used the Flat mode for this review.

Dynamic Range Compression on left earcup: raises the volume of quiet sounds. The effect seems minimal to me.

Bluetooth controls on right earcup: as mentioned above.

If you use the USB transceiver and a Windows PC you can insteall a Dolby 7.1 driver. Note: these are stereo headphones, but when used with this driver they support Dolby’s virtual surround system. You enable this by going into the Windows sound properties dialog (eg right-click the speaker icon and choose Playback Devices), then showing the properties dialog for the Turtle Beach speakers. A surround sound tab then lets you enable “Dolby Headphone”. You can also choose between two modes: Music or Movie.

Enabling Dolby Headphone makes a substantial difference to the sound. It is distinctly louder, and the sound seems to fill out more. On games with true surround sound, the virtual sound should mean that you get spatial clues about the source of an explosion or footstep, for example, though you need to make sure the game is set to output in surround sound.

I tried this and reckon it works a bit. It is not as good as a headset I tried that really did have multiple speakers. My big gripe though is that if you enable Dolby Headphone, it messes up true stereo, for example on music. You no longer hear the mix as intended.

This would not matter too much if it were easy to switch Dolby Headphone on and off, but it is a hassle to go into Windows sound controls every time. I would like to see more effort go into usability.

How about the sound quality? Here is my second big gripe about this headset. The sound is not great, with anaemic bass and a nothing special in the mid-range or treble. For gaming it is not too bad, and I did find the audio atmospheric if you can live without much bass thunder, but for music they are not good enough.

The microphone quality is fine. I tried the headset with Dragon Dictate, just to check the quality, and got high accuracy of transcription which is a good sign.

In summary, the flexibility is exceptional, the build quality is fine, but the sound is lacking. Personally I would not use these as my main headset because I do both gaming and music listening; but if your main use is gaming they would be OK.

Price is around $170 or £170 (better value in the USA it seems).

Tim Anderson's IT Writing