Category Archives: mobile

apple, mobile, rants, smartphones

Escaping Apple: trying to switch away is hard

3 Comments

Mark Wadham posts his Thoughts on switching to Android. Last week he sold his iPhone 4 and switched to an HTC Desire S. I found this interesting, since I have an iPhone 4 and an HTC Desire.

The motive behind Wadham’s switch was to escape Apple’s “over-controlling ways”, rather than immediate dissatisfaction with its products, and there is mild disappointment running through his whole piece:

So in summary, android isn’t really /that/ far off the iPhone. It’s missing the cleanness of the user experience, consistency in the user interface and the glorious wealth of apps, but hopefully that will all come in time. This is a great little phone and I’m happy I made the switch. It’s not as fun to use as an iPhone, and if you’re a real UX freak you should probably stick with the iPhone at least for now, but if you’re someone who likes to tweak and customise and play around with your device android seems much more suited than Apple’s offering.

There is also some irony: HTC’s offering is not as free as he would like.

I would have loved to get rid of HTC Sense and install one of the modded roms like Cyanogen, but that currently isn’t possible due to restrictions HTC has placed on these new handsets …The good news is that, according to the research I’ve done, the root for the Desire S (and the incredible S) isn’t far off.Actually the worst thing about this phone is that it comes with a Facebook app that I can’t remove until it gets rooted.

Still, there is no question that Android is a less tightly controlled platform than iOS. The fact that you can install apps from outside Google’s Android Market is all you need to know.

In usability though, Android falls short. It lacks the obsessive attention to design that characterises Apple’s devices and software; and once you are used to iOS it is particularly hard to switch:

Eventually I got the hang of it, but even now after two days of playing and installing apps and tweaks, the UI still feels counter-intuitive and I have to consciously remember how to do things rather than it being obvious and simple like iOS.

One thing I have noticed since getting these two phones is the impact of Apple’s dock connector. There are countless iPhone/iPod docks and although there is often an option to use a non-Apple device with a mini-jack cable it is not as convenient or elegant. You cannot easily build a generic Android dock because there is no exact equivalent.

Another issue is apps. Once you have purchased a bunch of apps, you can transfer these to another iOS device. If you switch to Android, you have to start again.

There is also iTunes to think about. Let’s say you have got used to iTunes and have your music stored there. While it is possible to transfer non-DRM music to Android or other non-Apple devices, it is not necessarily obvious how to do so; and iTunes itself will only sync to Apple devices. Personally I am not a fan of iTunes; but I can see how it tends to encourage users to stick with Apple.

The bottom line is that escaping Apple requires some determination, once you are hooked into its ecosystem.

apple, audio, mobile, reviews

Review: Lenco iPD-4500 portable iPod dock–zip up your sounds

Today’s gadget is an iPod travel dock with a few distinctive features. The Lenco iPD-4500 zips up to look like a sturdy travel bag; though at 250 x 180 x 80mm it is on the bulky side.

image

It is not really a bag, but unzips to form an iPod dock in the base with speakers in the top.

image

Although  it looks as if there are four speaker drivers it seems only the lower pair are active. The top panel is ported for better bass extension.

The unit has a built-in rechargeable NiMH battery which claims up to 8 hours of playback from a full charge. A mains adaptor is supplied. If mains power is on, then when seated in the dock, the iPod or iPhone charges, but not when on battery.

Along with the iPod dock there is a standard mini-jack input for non-Apple devices or smaller iPods. Controls on the device itself are limited to on-off and volume, but a compartment on the base unit opens to reveal a tiny remote, secured in a clip, with on-off, play-pause, track forward and back, and volume.

image

Lenco also supplies a short mini-jack cable. I would have preferred a longer cable, since the short one will be awkward if you want to connect, say, a laptop for playing a movie; but of course you can use your own cable.

Sound quality

So how does it sound? Contrary to what I had expected from the advertised “bass boost”, this is not a particularly bass-heavy or boomy unit but has a pleasantly balanced sound. It is important to set your expectations. No, the iPD-4500 does not sound as good as docks geared more for home use, that are heavier, larger and more expensive. Compare it to the tiny speaker in an iPhone though, and it is a massive improvement. I rate it one of the better-sounding travel docks I have tried. It is worth experimenting with position too; you can get a weightier sound by positioning the dock near a wall or in a corner. As with any audio device, I recommend hearing it before purchase if possible.

According to the rather uninformative specifications there are 2 x 3W speakers, though without qualification 3W does not mean much. What you really want to know is how loud it goes; and the answer is loud enough for enjoying music in a hotel room or a small tent; but not loud enough if you really want to rock out or drown out significant background noise.

Design and appearance

It has to be said, this is not a beautiful device. A colleague said it looks like a toasted sandwich maker; and I see her point. It does not bother me because I care more about the convenience and the sound, but it is a factor.

I also noticed that the hinged panel which gives access to the front compartment tends to catch when you try to close it so needs to be operated with care.

On the plus side, when zipped up the iPD-4500 does feel securely protected from knocks and bumps, and I would be more confident about subjecting this to the rough and tumble of travel luggage than with most portable speakers.

A flaw is that the mains adaptor does not fit in the pouch, but has to be carried separately. Further, if you were camping rather than in a hotel, it might not be easy to recharge. A car adaptor would be worth considering.

Value for money

The iPD-4500 is on offer for around £75.00 which is at the upper end of the price range for a portable iPod dock. Then again, it sounds good, includes a rechargeable battery and a remote, and has a particularly robust integrated case.

It still strikes me as a premium price; and bear in mind that the Logitech Rechargeable Speaker S315i, for example, claims up to 20 hours playback, though with no remote, and plays somewhat louder. The S315i is nominally more expensive, but seems widely discounted to below the price of the iPD-4500.

What might swing it is if you particularly like the sound quality, or if the strong packaging suits your travelling lifestyle.

 

.net, google, hp, microsoft, mobile, professional, silverlight, software development, visual studio, windows

Windows Phone 8 will run Windows 8, with Silverlight centre stage?

2 Comments

More information on Windows 8 is leaking out now; and it gives some clues about how Microsoft intends to make sense of its two device platforms, Windows tablets and Windows Phone.

Microsoft held back from making its Windows Phone 7 OS available on tablets, which is why most of the numerous tablets being pushed out to compete with Apple run Google Android, and a few of them Windows 7 with its excessive power requirements and a user interface poorly designed for touch control.

Now the strong rumour is that Windows 8 supports two user interfaces, one that is tile-based like Windows Phone 7, and another that is designed for PCs.

In other words, rather than continuing with the Windows Phone 7 OS which is built on Windows CE, Microsoft will build a new version of the Windows Phone 7 UI on top of full Windows.

My further assumption is that Silverlight apps will still run on the new OS, providing continuity with Windows Phone 7 which uses Silverlight or XNA, both based on .NET, for its application platform.

Silverlight might also be used as the platform for apps delivered by the new Windows app store. This is Paul Thurrott, though reported as rumour:

Windows 8 will also include a new app model codenamed Jupiter that will target a new Windows Marketplace app store. The app store will provide access to new, Silverlight based "immersive" applications that are deployed as AppX packages (.appx). The Windows and Office teams are betting very heavily on this new app type, according to my source, and development has already begun using a beta version of Visual Studio 2012. These apps can be written in C#, Visual Basic, and even C++.

We do know that Silverlight 5 supports full platform invoke of native code, a feature which tends to support the idea that it is becoming a key runtime for Windows.

Let me speculate a little further. Imagine you are Adobe, for example, which has said it will deliver the Flash runtime for Windows Phone. Although it competes with Silverlight to some extent, Microsoft needs to tick the Flash box for Windows Phone. But why would Adobe want to invest in Flash for Windows CE, when this OS is not going to be used for Windows Phone 8 and it will have to write new code? I will not be surprised if we hear that Flash is now not coming until Windows Phone 8.

Even within Microsoft itself, I would guess that investment is focused on the next generation rather than the one that is destined to be short-lived.

One partner that is no doubt close to Microsoft’s plans is Nokia. If the above is correct, then Nokia is buying into the Windows OS, not the Windows Phone OS. Will Nokia wait for Windows Phone 8 before launching devices on the platform? I have no idea – and delay will be costly – but I imagine its main plans will be focused on Windows Phone 8 and the possibility of tablet as well as smartphone devices.

The immediate conclusions would be:

  • Silverlight is safe as a development platform, but only for Windows. See also Silverlight the new Windows runtime, HTML 5 the new Silverlight?
  • The Windows Phone 7 OS will be short-lived but the new UI should be a natural progression from what we have now, and apps should still run, so Microsoft can position Windows Phone 8 to users as a new version of Windows Phone rather than a change of direction.
  • Microsoft will not have a coherent mobile and tablet platform until Windows 8 ships sometime in 2012. Google, Apple, RIM, HP, all have plenty of time to establish their competing platforms.
.net, apple, cloud computing, google, internet, iphone, microsoft, mobile, professional, silverlight, software development, visual studio, web authoring

Appcelerator CEO on Titanium, Aptana and the future of mobile development

I met with Aptana CEO and co-founder Jeff Haynie at the Mobile World Congress in Barcelona last month.

Appcelerator’s main product is Titanium, an SDK which takes HTML and JavaScript source files and compiles them to native apps for several platforms, including Windows Mac and Linux on the desktop, and Google Android or Apple iOS for mobile. RIM Blackberry support is in preview. Appcelerator has recently acquired the Aptana IDE for HTML, JavaScript, CSS, Ruby on Rails, Python and Adobe AIR. The company has also partnered with Engine Yard for cloud-hosted Ruby on Rails applications to deliver web services to clients built with Titanium.

Haynie says that mobile is currently a three-horse race between Apple iOS, Google Android, and RIM Blackberry; but he expects further diversification. Microsoft Windows Phone is under consideration, and he says that cross-compiling to Silverlight would be possible for Titanium:

It’s a .NET SDK, we would have to build a translation into Silverlight. That’s how we do it for iOS, we translate code into Objective C. We don’t think it’s technically insurmountable.

I asked about the Appcelerator Freemium business model. Titanium is open source and you can download and use the SDK commercially for free. Haynie says it works well because companies can do a full evaluation and get to understand the value of the software fully before deciding whether to purchase. However he emphasised that larger companies, other than non-profits, are expected to take out a paid subscription.

This point could do with clarification. Indeed, the Appcelerator Plans and Pricing page shows Titanium Indie which is free but for companies of less then 25 employees, and other editions which are paid-for. But as far as I can tell there are no restrictions on the SDK. See the FAQ which says:

Can I use Titanium for a commercial application?

Yes. You can use Titanium in both a personal and commercial application regardless of what your license or price is.

What is your License?

The Titanium SDK is licensed under the Apache Public License (version 2).

I also took the opportunity to ask about Adobe AIR support in Aptana. It strikes me that this is under threat following the acquisition, since AIR competes with Titanium. Haynie was just a little evasive, but at the same time impressed me with his attitude:

Obviously we have a competitive platform from Adobe AIR. But we want developers to have the best choice, the best tools possible. So competitively we need to build the best product. If AIR is a better product and people want to use Aptana to build AIR apps, then fine. That means we need to continue to work to make a better runtime for the desktop.

Nevertheless, Haynie implied that AIR support will only continue if Adobe supports it; I am not sure what support means in this context but I think it includes a financial contribution:

We’re with Adobe on trying to figure out where we go from here … we have to spend a lot of money to support that, so we’re making sure that we’ve got Adobe’s support behind that.

I am not sure what Adobe gains from Aptana support, given that it has its own Eclipse-based IDE called Flash Builder, so I would not bet on there being significant updates to the current AIR 1.5 plug-in.

Finally, Haynie emphasised what to me are familiar themes in talking about the direction for Titanium and Aptana. Cross-platform visual design tools; designer and developer workflow; and integration in a single IDE of rich client and cloud back-end. This integration has long struck me as one of the best things about Microsoft’s Visual Studio, so it is interesting to see the theme reappear in a cross-platform context.

What I enjoyed about the interview is the way Haynie communicates the huge change and volatility that has arrived within the software development world, thanks to the impact of cloud and mobile. Times of change mean new opportunities and new products. Titanium has plenty of competition, but if Appcelerator is able to deliver a robust, cloud to device, cross-platform toolkit, then it will have a bright future.

I have posted a transcript of most of the interview.

apple, gadgets, mobile, smartphones

More germs on an iPhone than on a toilet seat? Proporta’s screen protectors kill the other kind of bugs.

Today’s inbox brings the disturbing news that:

In independent laboratory tests, the E. coli population on an untreated screen protector soared from 200,000 to 13 million in 24 hours.

Note the inclusion of the word “untreated” in this sentence, preparing us for the good news that:

The unique SteriTouch® coating on Proporta Antimicrobial Screen Protectors not only prevent this unbridled growth, but eradicates the E. coli completely.

The idea is that touch screens get, well, touched a lot; possibly even by more than one person. Touching spreads germs, so if you want to be safe maybe Proporta’s new “anti-bacterial germ resistant advanced screen protector with steritouch for iPad2” is just the thing for you. Bug-zapping screen protectors are also available for iPhone4, iPod touch, HTC Desire HD, Blackberry Torch, and Samsung Galaxy S2.

If this sounds like your thing, head over to Proporta’s site where you can also learn that

the average mobile has 25,127 germs per square inch, whilst the average toilet seat has just 49.

While quoting this sounds like a great way of annoying an Apple fanperson, the scientist in me would like a bit more information please. What about other things in our life that are touched frequently, door handles for example? How does the risk from using an “untreated” mobile device compare with that from, say, shaking hands with someone? Or travelling on the London Underground in the rush hour?

I am all in favour of a cleaner, healthier world; though I also recall theories that too much hygiene can be counter-productive since the body’s built-in defences need some enemies to munch on in order to operate at full efficiency. It makes some kind of intuitive sense.

Still, if you would like your shiny new Apple iPad2 to be more germ-free than a toilet seat, it looks like an Antimicrobial Screen Protector is the answer.

audio, mobile, music industry

Amazon introduces its cloud player – but Spotify makes more sense

Amazon has introduced its Cloud Drive and Cloud Player. Cloud Drive offers 5GB of online storage free, with further storage available for a fee. For example, an additional 15GB costs $20 per year, and you can have a full 1000GB for $1000 per year.

image

Having said that, a note in the FAQ says that:

The 5 GB free storage plan is available to all Amazon.com customers, however further upgrades to the storage plan are currently unavailable in the following countries

where the list is of countries in Europe including the UK.

The Cloud Drive looks nicely implemented except that there is no provision as far as I can tell for sharing. It is an odd omission, unless Amazon sees Cloud Drive as mainly for storing personal music and media purchases and wishes to discourage breach of copyright, so I am guessing this is the case. This does make rivals like Microsoft’s SkyDrive more interesting for general cloud storage though, particularly as you get 25GB free with SkyDrive.

So on to the Cloud Player. There are two versions, a web player that is part of Cloud Drive, and an Android player which is part of the Amazon MP3 application. My first attempt at using the web player failed – US customers only:

image

However, when I uploaded some MP3 files to the Cloud Drive they played fine in the Cloud Player:

image

I tried the Android player briefly. It worked well with MP3s already on my device, but I have not yet attempted to sign into the Cloud Drive.

There is no player for Apple iOS and when I visited the site in mobile Safari even the web player did not appear, though this may be another UK/USA issue.

Naturally Amazon is encouraging use of Cloud Drive and Cloud Player with its MP3 store. The idea is that you no longer need bother to download MP3 files. Just store them in Cloud Drive, and play them wherever you are, though download remains an option either on purchase or later from the Cloud Drive.

A few observations. Cloud Drive is a welcome feature, though it is nothing new and crippled by lack of sharing capability. Other applications built on Amazon S3 cloud storage do include the ability to share files.

Cloud Player enhances the Amazon MP3 store and I suppose is worth having, though I am sceptical about this model of music purchase. Once you have moved the focus of music storage from local drives to the cloud, and playback from the local network to cloud streaming, then a subscription model that offers everything available on the service makes more sense. This is what Spotify does successfully, though I appreciate that not all music is available on Spotify, and that some countries including the USA cannot use it.

I wonder what happens when you store an MP3 purchase in Cloud Drive? Does Amazon really store a separate copy for every user, or does it simply link to its master copy so that it appears to be in your personal space? The latter would save storage space; and the idea shows that technically it might not be difficult for Amazon to transition from a model based on individual track purchase to one based on all-you-can-hear subscription.

Agreeing this with the music labels and making financial sense of such a deal is another matter; but I hope that this new Cloud Player is a step in that direction.

.net, cloud computing, mobile, professional, visual studio, windows

Microsoft backs Telefonica’s BlueVia mobile SDK – but the market is fragmented

Announced at Mobile World Congress last month, BlueVia is Telefonica’s effort to attract developers to its app platform. Telefonica is the largest phone operator in Spain and also owns O2 in the UK, and has various other operations around the world.

In this case though, “Platform” is not just the devices connected to Telefonica networks, but also services exposed to apps via newly published APIs. BlueVia has APIs for sending and receiving SMS messages, delivering mobile ads, and obtaining information about the current user through a User Context API.

Things like sending a text from an app are nothing new, but a difference is that BlueVia will pay the developer a cut from the revenue generated. Along with ads, the idea is that an app can generate a revenue stream, rather than being just a one-off purchase.

The news today is that Microsoft is backing BlueVia with a toolset and marketing to Windows platform developers. There has been an SDK for Microsoft .NET for some time, but today Microsoft and BlueVia have delivered a new SDK for .NET which includes both server and client side support for the BlueVia APIs. On the server, there are templates for Windows Azure and for BlueVia ASP.NET MVC2 and WCF (Windows Communication Foundation) applications. On the client side, there are Silverlight controls such as a DialPad, an Advertising control, and a text to speech control. Microsoft also provides hooks to Windows Live Services in the hope that you will integrate these with your BlueVia applications.

The snag with developing your app with BlueVia APIs is that it will only work for Telefonica customers, thus restricting your market or forcing you to code to different APIs for other operators. “If you want to expose an API in the way that Telefonica is doing, you need to be a Telefonica customer in order to be able to use it,” says Jose Valles, Head of BlueVia at Telefonica.

If you further restrict your app’s market by targeting only Windows Phone, it gets small indeed.

Valles says there is hope for improvement. “We are working with the industry and with WAC in order to standardise this API,” says, assuring me that the reaction is “very positive”. WAC is the Wholesale Applications Community, a cross-industry forum for tackling fragmentation. Do not count on it though; it strikes me as unlikely that a cross-industry group would accept BlueVia’s APIs as-is.

There is also a glimpse of the challenges facing developers trying to exploit this market in the BlueVia forums. This user observes:

During the submission process we could only submit the app for a single device model while it is actually supported on hundreds of models. So please also explain how to specify all the supported models during the submission process

The answer: BlueVia has defined around 20 groups of compatible devices, and you can only upload your app for one at a time. 20 uploads is better than hundreds, but still demonstrates the effort involved in trying to attain any kind of broad reach through this channel.

BlueVia is in beta, but Valles says this will change “in the next few weeks”. That said, it is already up and running and has 600 developers signed up. “It is already commercial, whoever wants to come in just needs to email and we will send it to him,” he says.

The idea of the operator sharing its ongoing revenue with app developers is a good one, but be prepared to work hard to make it a reality.

audio, gadgets, mobile, reviews, smartphones

Review: Plantronics Voyager Pro UC v2 – go hands free everywhere

2 Comments

Today’s gadget is a Bluetooth headset, the Plantronics Voyager Pro UC v2. This little guy fits snugly in your ear and provides hands-free calls with your mobile or PC softphone. The UC stands for Unified Communications; and indeed, once I had plugged in the supplied Bluetooth adapter, which is pre-paired with the headset, my Microsoft Lync client automatically picked it up. It also works well with Skype.

image

While that sounds simple, there are actually a fair number of features packed into this device. Some are more successful than others, but it is high quality and thoughtfully put together, right down to the unobtrusive magnetic closure on the padded case.

image

Not shown in the picture above, the set also includes a few foam ear tip covers, which are comfortable but tricky to fit, and a mains adapter for charging when there is no suitable PC or laptop to hand.

I have to say that the fit of this headset is excellent: once in place you soon forget about it, and it feels secure and stable. Having wrestled with numerous more awkward headset designs over the years, this is not something I take for granted.

Now a few details. The headset has several controls: volume up and down on the top of the ear clip, power button near the bottom of the ear clip (above the micro USB charging port), and a call button at the ear end of the microphone stalk, in effect on top of the ear pad. These buttons have multiple functions depending on the state of the device and how you press them, so there is a bit of a learning process. For example, pressing and holding both volume buttons when music is playing pauses or resumes the music. Pressing and holding both volume buttons during a call mutes or unmutes the microphone.

image

Much of the time you will be pressing these buttons while the headset is on, so you need to feel your way, as it were. How easy you find this will vary from one person to another. I found the volume buttons natural and easy to use, partly because if you rest your thumb on the bottom of the unit, you can easily squeeze the buttons at the top. The power button is a bit harder to find and use, but that does not matter too much because you would most likely take the headset off to use it, though it does speak the remaining talk time if you tap it and this can be handy.

I was less happy with the call button. If you are wearing the headset, and a call comes in, you have to tap this to answer. You can also use two taps to call back the last number, and tap and hold to use voice dialling on your mobile. I found the call button awkward to press and insufficiently tactile, though I am sure this improves with practice.

By way of mitigation, the Voyager has an auto-answer feature. A sensor in the device detects whether or not you are wearing it, and if you put the headset on when a call comes in, it will auto-answer.

The sensor also pauses music automatically when you remove the headset, and restarts when you put them back on.

If you pair the Voyager with an iPhone, you get a useful battery meter at the top right of the screen.

I found the Voyager rather good for listening to music. The quality is fine considering that it is mono. Of course it lacks the immersive sound and quality of stereo headphones; but that is the point – you would use the Voyager when you want private background music while still being in touch with what is going on around you. It is easy to carry on a conversation, for example, while music is playing.

I tried the voice dialling. This is a great idea in principle, since you can initiate a call without ever touching your mobile. First you have to press and hold the call button for two seconds, which is a little awkward as mentioned above. After a pause the Voyager beeps, and you can then speak a name to call. If you are lucky and it is found successfully, the Voyager reads the name to you, and if there are multiple numbers you can specify which one to call. If you are unlucky and your mobile starts calling the wrong person, a single tap on the call button ends the call.

I had some success with this, though it is a bit of an adventure. The key is patience. Once you have spoken the name, there is a wait of several seconds, at least with the iPhone, before anything happens.

PC Software

If you have a PC, you can install the Plantronics software to control your Voyager. The software is downloaded from the Plantronics site. You get a battery monitor that sits in the notification area:

image

and a control panel that reports the detail of your device model and firmware, and offers a number of settings.

image

Once again, the Voyager earns its UC designation by letting you automatically set your presence status when the device is worn or removed, though I struggled to find a setting for this that made sense for me personally.

One nice feature is that the Voyager integrates with PC media players as well as softphones, though some of my favourite media players are missing from the list.

image

If you are a Mac user it seems you are less well served by software, though Bluetooth audio still works, and note that the Voyager integrates well with the Apple iPhone.

The Voyager Pro UC copes with both a PC and a mobile connected simultaneously – that is one of the things you are paying extra for – but I found that some details could get confused. For example, the iPhone got into an state where it could not play music though the Voyager until I disconnected the PC.

Extras

The Voyager is expensive for a Bluetooth headset, but is particularly well equipped. The case is well made and has a belt clip as well as a little pocket for the USB Bluetooth adapter. The mains adapter has an LED to indicate the charging state. The Bluetooth adapter has an LED to show whether the headset is connected, and flashes while data is being transmitted.

Conclusion

Overall I am impressed with both the quality and the range of features in the Voyager Pro. It works well alongside Microsoft Lync, for which it is optimized, and in my view it works even better as a headset for an iPhone or other smartphone.

Note though that if you do not need the Unified Communications features or the USB Bluetooth adapter, then the older Voyager Pro + model is less than half the price. However this model lacks the Smart Sensor of the Pro UC v2.

My main gripe is with the awkward call button. Personally I’d like to see this repositioned next to the volume buttons for easier access.

It is also worth noting that even six hours talk time, which you get from a full charge, soon disappears if you play background music, so charging can be a bit of a nuisance.

Nevertheless, using a device like this shows that it really is not necessary to juggle with a handset just to take a phone call; and if you can get voice dialling to work, you can keep the mobile out of sight until you need it for something important like browsing the web or, well, playing a game.

 

mobile, reviews, smartphones

Review: Plantronics Calisto 825: a speakerphone for Microsoft Lync, iPhone or other mobiles

When I was at the Mobile World Congress in Barcelona this month I came across the Plantronics Calisto 825, a speakerphone for Microsoft Lync (formerly known as Office Communications Server) or for any mobile over Bluetooth.

image

The device is USB powered and seems particularly well designed and built. The sound quality is excellent, the touchscreen buttons clear and nicely spaced, and there are some neat extras.

But what does this thing do? When I received it I did not have Lync installed, so I tried it with an Apple iPhone. You pair the mobile with the Calisto, and once done, the device picks up the iPhone whenever it is within range.

image

Answer yes, and calls to and from the mobile are routed through Calisto. I am a big fan of hands-free devices, and this one works really well.

If you get one of these, I recommend that you also get the optional PA50 wireless mic.

image

This little guy docks and charges on the Calisto when not in use. When you are at your desk, you clip it to your collar. Speakerphones work better with an external mic, as otherwise the mic is in the same box as the speaker, making it hard to avoid feedback or echo. The PA50 has good audio quality. It also has a mute button on the sides – essentially you squeeze the unit to mute the mic – and a big button to answer or end the current call.

The PA50 has what Plantronics calls 360 degree sound. This means you can lay it on the middle of a table and use it as a mic for an entire meeting.

This is an effective iPhone speakerphone then; but it is also designed to work with Microsoft Lync Server, which I have just installed on my test network.

image 

Setting up Lync Server is not trivial, but that will be subject of a separate post. Once installed up though, integration with Calisto was simple: plug it in, and it works. I did have to set Calisto as the default audio and microphone for the Lync client:

image

The beauty of this system is that now both your mobile and Lync calls arrive on the same device; and for dialling out you can choose between them. Note though that Calisto is not a full Lync client, in that it does not offer a pick-list of Lync contacts or show their availability: to get that, you have to use the client on the PC.

Some Calisto models can link to a landline as well, giving you three ways to connect.

I am impressed with Calisto, which is a nicely designed unit, particularly in conjunction with the PA50 wireless mic.

development, microsoft, mobile

Microsoft’s stumbling Windows Phone 7 launch – from a fan

Danny Tuppeny’s post on Why I’m Close to Giving Up on Windows Phone 7, as a User and a Developer is worth a read. He describes his experience as a Microsoft-platform developer who is a natural enthusiast for Windows Phone, except that he has been unimpressed with how its launch has been handled.

The first thing he noticed was its lack of visibility on the high street – something I have also observed:

I popped into a Carphone Warehouse over the road from the office where I work on launch day. The staff knew nothing about WP7. I called all the local Orange stores, hoping for a HTC Mozart. Nobody knew when, or if, they would be getting any Windows Phone 7 devices. Wow.

That was not necessarily Microsoft’s fault. It had to convince its operator partners to promote the phone, and they had to convince retailers. All difficult with a launch device, in a market all-but sewn up by Apple and Android between them.

Over to Microsoft then, to convince the world of the value of its device. What would it take? Microsoft needed a start-up mentality. Total commitment to its mobile platform. Regular updates and bug-fixes. Responsive support.

As time went on, cracks started to show. There were bugs. Many bugs. At one point, the SMS message store for my wife got corrupt, which meant I couldn’t send, or read, text messages to/from her. I got in touch with the UK WP7 developer advocate that had sorted out the developer phone for my company, and explained the issue. After many emails going back and forth I was told that there may be logs on my phone that would help Microsoft track down this issue but security procedures do not allow them to share a tool to get the logs off my device. I was instead, told to try a factory reset. This fixed the issue, but Microsoft were no closer to finding/fixing the bug.

So what Tuppeny experienced was the opposite of start-up mentality; rather, the frustration of dealing with a huge corporation.

Next, he was disappointed by delays to the Windows Phone 7 update, promised at launch, that would add copy and paste to the operating system:

The update was delayed. And delayed. There was zero transparency from Microsoft. Despite the rest of the company making huge strides in this area over the previous few years, Windows Phone 7 is a quiet, closed box. Nobody knew what was happening with the update, and more importantly, the bug fixes.

He is not giving up:

I’m not giving up, just yet. I truly believe Windows Phone 7 can be something brilliant, but there are definitely issues that need addressing. To show how seriously I believe Microsoft could make this work, I’ve applied to go and work for the Windows Phone team.

My own perspective on this is that Microsoft as a whole does not convey commitment to its mobile platform. How can this be, when CEO Steve Ballmer makes a point of hyping the phone at events like CES and Mobile World Congress? Well, I ask myself why Microsoft has refused to use the Windows Phone 7 OS in a tablet form factor, for which it seems well suited; and I ask myself how the phone OS can survive if Windows 8 is launched on a multitude of different form factors and device types. Paul Thurrott says it:

I can and have speculated that Sinofsky, as the dominant sub-CEO executive at Microsoft now, will simply swoop in and dismantle WP when Windows 8 is ready, but that is just an uneducated outside opinion, nothing more.

That may well not be the case; but the mere fact that some signs point towards it undermines the platform.

If I were Nokia this would worry me; except that Nokia may also in fact plan to embrace some new Windows 8 thing when the time comes, and one presumes that Microsoft has shared more of its future plans with Nokia’s executives than it has with the rest of us.