Category Archives: microsoft

google, java, microsoft, salesforce.com, software development, web authoring

In which I ask Marc Benioff, CEO Salesforce.com, if his platform is a lock-in

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Moving from Microsoft’s PDC last week to Dreamforce (the Salesforce.com conference) this week has been an interesting experience. Microsoft is the giant still trying to come to terms with the new world of the Internet; Salesforce.com is the young upstart convinced that it has the future computing platform in its grasp. Salesforce.com is a much smaller company – revenue of just over $1 billion versus Microsoft’s $60 billion – though oddly Dreamforce is a larger conference, with nearly 10,000 attending, compared to 6,500 at PDC (numbers very approximate). Being small means greater opportunity for growth, and Salesforce.com reported 49% year on year  revenue growth in the last quarter for which figures are available [PDF], ended July 2008.

As for the actual conference, Monday was great, with an upbeat keynote and a fascinating press Q&A with CEO Marc Benioff; Tuesday failed to sustain the momentum with a disappointing keynote (people were leaving in droves as Michael Dell attempted to pitch storage servers to this on-demand crowd), and today is wind-down day.

The press Q&A covered most of the interesting questions about this company. Is it a lock-in? Will it move beyond CRM to a total cloud platform? Will it be bought by Oracle? How is the Salesforce.com platform (called Force.com) different from Microsoft’s Azure? Benioff has a great talent for sound bytes, and made endless digs at Microsoft and its new platform which he called “Azoon”. Microsoft developers are in a black room, he said, but walking out into the bright light of cloud computing – by which he means not Azure, but his stuff, naturally.

I got to ask the lock-in question. Benioff had already observed that making the platform programmable increased his hold on this customers. “It’s exactly the same thing that happened when Oracle moved from version 5 to version 6 with PL/SQL,” he said. “The database became programmable. Customers became customers for life.” Incidentally, Benioff talks a lot about Oracle, which is the database on which Salesforce.com itself runs, and refers to Larry Ellison as his mentor. I asked whether he was now asking his customers to repeat the mistakes of the past, when they locked themselves to Oracle or Microsoft or IBM, and I am going to quote his answer nearly in full:

It’s not a question of repeating the past, it’s just an aspect of our industry that it’s important for vendors to offer customers solutions that give them the ability to fully integrate with the platform. It benefits the customer and it benefits the vendor, and every major vendor has done it. That’s really the power.

I think that it’s true whether you’re writing with Google today and you’re building on the Google AdWords and AppEngine, you have to make the choice as the developer, what’s the right thing? Portability of code is just not something that we have ever got to in our industry. As a developer you want to make the right choice … but the reality is that the customers who are doing deep integration with us, those are customers who are going to be with us for a long time and we’re a strategic solution to them.

It’s not a commodity product. It never has been. If you think of it as a commodity product it’s a mistake … I’m completely honest and open about it, which is you’re making a strategic relationship decision, and you need to look at your vendor deeply, and choose what is the right thing for you. When customers bought Sybase SQL and they wrote Transact SQL, or they bought Oracle and wrote PL/SQL, or they’re writing in Visual Studio, well Visual Studio does not port over to HTML. You’re making a strategic decision …I think that’s important, that you research everything, evaluate everything … you do as a vendor end up with a very loyal customer base over time.

Are you familiar with the iPhone? [sure] So iPhone has a development environment that’s called Cocoa. So you have all these apps now on AppStore, which is a name that we used to have and we’ve given it to them, so when you write on AppStore, when you write on Cocoa, guess what, those apps are in Cocoa. And there’s nothing wrong with that.

I followed up by asking whether Sun’s Java experiment, including the idea of code portability between vendors, was an impossible dream.

If you’re writing in Java, you’re betting on Java. It’s a totally reasonable decision. You make that choice. It’s not portable away from Java, that I know of. I just think it’s an aspect of our industry. You should not avoid it, and vendors should not say something like, oh, we’re gonna offer some level of portability, just be honest about what our strategies are. When you’re writing on SQL Server, when you’re writing on Visual Studio, when you’re writing on Oracle, when you’re writing on DB2, when you’re writing on Force.com, you’re gonna be writing natively to a platform, and then the more open that platform is, the more connections there are to that platform, the more powerful that is for you. But you are making a platform decision, and our job is to make sure you choose our platform and not another platform, because once they have chosen another platform, getting them off it is usually impossible.

I give him credit: he could not be more clear. Even so, if you follow his reasoning, developers have an impossible decision at this point of inflexion in the industry. It is all very well researching Salesforce.com, or other vendors, but we cannot know the future. For example, Salesforce.com may become Oracle (an outcome that analysts I spoke to here see as very plausible), in which case you researched the wrong company.

On balance I doubt that the Force.com platform will go away, but its future cost and evolution is all a matter for speculation. That said, I do think it is an interesting platform and will be posting again about it; I’ve also made some comments on Twitter which you can find on my page there.

microsoft, multimedia, vista, windows, windows 7

Windows 7 media: AAC yes, FLAC no

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Microsoft’s Larry Osterman is here at PDC 2008 and I took the opportunity to ask a couple of questions about media in Windows 7. Windows Media Player is getting built-in support for AAC (as used in iTunes – but not when DRM-protected) and H.264 – but not ALAC (Apple lossless) or FLAC (open-source lossless). What about DRM in Windows 7, any change to the Protected Media Path? No, he told me; adding how frustrated he was by the common supposition that DRM somehow slows everything down in Vista. His line is that Microsoft supports DRM content, but does not in any way impose it.

microsoft, vista, windows

Windows 7 unveiled; hands on report

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Here at PDC in Los Angeles, Microsoft’s Chief Architect Ray Ozzie and Windows VP Steven Sinofsky are introducing Windows 7.  A couple of days ago, journalists were loaned Windows 7 laptops to try and I’ve been using this over the last day or so. Generally it’s been a pleasure; performance is great and it works well, aside from Internet Explorer 8 going into an occasional sulk.

A question though: does it merit a new major version number, or is this really a big Vista service pack? It’s a bit of both. Under the hood Windows 7 reports itself as version 6.1 (Vista is 6), and that’s about right.

I see Windows 7 as a reaction to Vista’s problems. Vista was too different from XP; Windows 7 makes small, generally pleasant but evolutionary changes. Vista was too incompatible; Windows 7 uses the same core architecture and pretty much everything that worked on Vista will also work here. Vista was too demanding on hardware; Windows 7 is said to perform better on the same hardware, and while I haven’t had a chance to make the comparison, I can well believe it. Vista won a reputation for prompting the user too much with User Access Control security dialogs and others; Windows 7 is designed to be “quieter” and UAC has been tamed.

The build I have been trying is not feature-complete, and I am sure it will look, cosmetically, more different from Vista in its final release. Nevertheless, the points above are stated goals. The business world will greet Windows 7 with relief, and consumers will, I suspect, enjoy this release – but don’t expect anything revolutionary.

My reflection: if Vista had not been disrupted by the false WPF-based trail shown at PDC 2003 but later abandoned, and also disrupted by Microsoft’s security push which saw the Windows team focusing for a period on XP SP2 rather than Vista, then Vista itself might have most of what is now coming in Windows 7.

That said, if you are a Windows user you are going to like this release.

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.net, microsoft, software development

C# 4.0 goes dynamic

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Anders Hejlsberg is explaining new features in C# 4.0, a future version, at Microsoft’s PDC. The big new feature, he says, is support for dynamic typing. Currently C# uses static typing, which means that when you call object members like methods and properties, the compiler checks that they exist or raises an error if they do not. By contrast, with dynamic typing you can call any old method or property, and they are not checked until runtime.

C# 4.0 will support dynamic typing through a new static type called “dynamic” (this raised a laugh at PDC). In other words, if you declare a variable as dynamic:

dynamic obj;

then you can call what you like as if it were a member of obj, and it will be resolved at runtime.

Hejsberg showed in his demonstration how this simplifies interop with other dynamic languages like JavaScript or Python.

Other new features are named parameters and optional parameters. This is a big win for COM interop – automating Microsoft Office, for example, from C# has always been painful because COM was designed to support optional parameters. C# got round this with an ugly hack “ref.missing”. All gone in C# 4.0.

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.net, google, microsoft, silverlight, web authoring

Hello Windows Azure

Ozzie has made his big announcement here at PDC 2008. Windows Azure is, he says, Windows for the cloud; a “web tier” offering that runs on Microsoft’s own datacenters. The basics: develop a web service in Visual Studio, deploy it to Azure. You can test and debug using a local Azure server. The client for Azure apps can be anything that can call a service – web app, Silverlight app, Windows app. Your Azure apps can call upon a set of other services many of which are already familiar. For example, the database is SQL Services, formerly called SQL Data Services. Workflow can be managed with Workflow Foundation (WF). For identity and access control, there will be an Active Directory connector, or other options (more on this later).

Note that Azure is a platform for hosted applications, written in .NET but eventually with an option for native code, rather than a VM running Windows in the manner of Amazon’s EC2 service. Thus, Azure has more in common with Google App Engine than with what Amazon is offering. Microsoft’s slides also show Sharepoint, Live Services, and Dynamics CRM as part of the Azure platform.

Microsoft will compete on things like the scope and ease of use of its platform. Integration with Visual Studio and Active Directory should make it relatively easy for Microsoft platform developers to start experimenting with enterprise apps hosted on Azure. Business model not spelt out yet, but the assumption is that Azure apps will scale seamlessly and on-demand.

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.net, google, microsoft, salesforce.com, windows

PDC 2008: Microsoft attempts to remake its image

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There are two big themes at Microsoft’s Professional Developer’s Conference, just getting under way here in Los Angeles.

One is cloud computing. At this morning’s keynote, Ray Ozzie and others will present Microsoft’s cloud computing strategy. If it’s right that IT is moving inexorably into the cloud, this could be make-or-break for the company. Truth is, despite huge number of users for things like Hotmail and Live Messenger, Microsoft is not perceived as a web or on-demand computing company. That space belongs to others, like Google or Salesforce.com. Further, Microsoft has a problem that those companies do not have: how to keep its partners happy while embracing a computing model that may severely reduce their role.

The other is Windows itself. Vista’s image is tarnished: the wow started badly, and although the OS itself now works better than it did at the launch, its negative perception is beyond rescue. Windows 7 is Microsoft’s next opportunity to generate some consumer and user enthusiasm for Windows, and to stem the flow towards Apple. Tomorrow is Windows 7 day.

We’re also going to get insight into the future of key technologies like .NET, the next version of C# and Visual Studio, the Oslo modeling platform, Microsoft’s plans for identity management, and plenty more.

I’ll be blogging and tweeting as I can during PDC. I’m also keen to know what you think, whether or not you happen to be here in LA (the keynotes are being streamed over the Internet).

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.net, microsoft, software development, windows

Tell me what’s wrong with Microsoft’s Team System

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At Microsoft’s Remix08 in Brighton last month, a developer asked about Visual Studio Team System during a panel discussion. What interested me was not so much the question itself, but that after the session she was surrounded by other delegates advising her not to use it. These were people who had tried it, or were using it, but found it frustrating. The general proposal was to use open-source tools instead – things like Subversion and CruiseControl.NET.

I was surprised by the strength of feeling. I’ve looked in some detail at Team System and been reasonably impressed by what it does – but that’s not the same as using it in anger, of course. I admit, for my own work I do use Subversion, just because it is lightweight, works well cross-platform, and runs on my Linux web space as well as locally; but I am not part of a team of developers working on Microsoft platform projects, which is where Team System ought to make sense.

For the sake of balance, I’ll add that I met a developer at the airport on the way to Remix Las Vegas earlier this year, who loves Team System and told me that it is Microsoft’s best product.

I’d love to hear in more detail what users think of Team System. Is it broken, or does it depend on how it is set up and maintained? What are the key things that Microsoft needs to fix? Or is it just great, and those complainers in Brighton atypical?

microsoft, vista, windows

HP laptop go-slow caused by power supply

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Wasted some time recently looking at an HP Compaq NX7300 laptop, with Vista, that was running very slow.

No, not just normal Vista sluggishness. Really slow, as in you click the Start menu, wait a bit, and eventually it opens.

Temporarily disabled everything we could think of using msconfig (System Configuration Tool), still slow.

Checked the event log for disk errors, nothing wrong.

All very tedious as any actions took much longer than usual.

Found someone with the same problem on HP’s support forum here – but as so often with the Web, no solution is reported – though the guy does say, “can I assume that the cooling / cpu / power is defective”?

Called HP, and the guy diagnosed a faulty hard drive, though I was sceptical since his argument was that the self-test completed more quickly than expected, though it did not report any errors.

While scratching my head over this, I recalled that this laptop has what HP calls a “Smart AC Adapter”, which has an annoying proprietary connector featuring an additional central pin. According to this thread it actually supplies two separate power lines. The discussion includes this remark:

I tried to substitute the original HP AC adapter, with a general purpose AC adapter, applying a resistor divider between input cylinder- central pin-output cylinder, in order to get the second voltage.  But the laptop did not function normally: it was very slow

and someone adds

The slow function of the system with the alternative power source may be due to the system’s picking up a low voltage on the ‘monitoring’ pin.  This would indicate a low battery or weak charger and the system responded by cutting back on CPU/mainboard frequency to conserve power.

Could this be a clue? We started the laptop on battery power; suddenly it worked fine again. Plugged in the power cable, it slowed down. Removed the power cable, it speeded up again. Bingo.

New power supply is on order. It occurs to me that this could still be a problem with some internal connection, but I’ll be surprised if the new mains adapter does not fix it. Just occasionally the reason for a slow computer is nothing to do with Windows.

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adobe, bbc, microsoft, multimedia, silverlight

BBC adopting Adobe AIR for platform-neutral iPlayer downloads

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Just noticed that the BBC is adopting Adobe AIR to create a platform-neutral download client for iPlayer. Erik Huggers says:

Today, we are announcing that in partnership with Adobe we are building a platform-neutral download client.

Using Adobe Integrated Runtime (AIR), we intend to make BBC iPlayer download functionality available on Mac, Linux and Windows for the first time later this year. Whatever platform you use, you’ll now be able to download TV programmes from the BBC to watch later.

This follows much criticism of the BBC for its original Windows-only iPlayer.

Looks like Adobe has the BBC in its grip, technology wise, having ousted Microsoft from iPlayer completely – though I believe it is still experimenting with Silverlight’s Deep Zoom.

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.net, linux, microsoft, software development, web authoring

Silverlight on Linux: Moonlight or moonshine?

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Microsoft’s press release for Silverlight 2.0 says this:

Cross-platform and cross-browser support. This includes support for Mac, Windows and Linux in Firefox, Safari and Windows Internet Explorer.

The use of the present tense for Linux support is … misleading, to be generous. I tried visiting the official Silverlight site on Ubuntu. Here’s what I’m offered as downloads:

Hmmm. If I go to the official Moonlight site, I see this:

Note that not even Silverlight 1.0 is fully released; further, it says “no video or mp3 playback is enabled”. The installers are said to be incomplete.

I asked about this at the press conference; the answer was “we’re working on it” and “as soon as possible” and “Miguel is speaking at PDC”.

That’s fair enough and I understand that these things take time. But if you read the press release, you might suppose that a Linux user could use it now. Other than for geeky and experimental users, that is not the case.