Category Archives: microsoft

microsoft, virtualization, windows 7

Windows 7 XP Mode dialogs confuse virtual with real

I was impressed with the integration between XP Mode virtual applications and native Windows 7, as I explained in this review. I’d suggest though that Microsoft needs to do better in distinguishing dialogs that come from virtual XP from dialogs displayed by native Windows 7. This may seem perverse – integration is about disguising the difference, not accentuating it. But let me give you an example of where this is a problem. I started Access 2000 as a virtual application, which worked fine, and behind the scenes Virtual XP kicked into life. Then I saw this dialog on the Windows 7 desktop:

This dialog does not mention Windows XP. It just says Windows. How am I to know that it relates to a virtual instance of XP, and not to Windows 7 itself? Well, if I am awake I might spot that the window close gadget is XP-style, and not the Windows 7 style which is wider and with a smaller X. I am sure that is too subtle for many users.

Here is another example:

In this case, Windows 7 has popped up a notification saying my computer might be at risk, on the arguably dubious grounds that no antivirus software is installed. The balloon has (Remote) in brackets. So what does that mean? Actually, it means the virtual instance of XP, but the word Remote is not a clear way of saying so.

If I click the balloon, I get the XP security center, with no indication that it relates to virtual XP rather than to Windows 7 directly.

I’d like to see more clarity, even if it makes integration a tiny bit less seamless.

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microsoft, open source, xml

OpenDocument comes to Microsoft Word and Excel

3 Comments

After the intense interest in OOXML vs ODF during last year’s ISO document standardisation wars, I’m surprised that the inclusion of OpenDocument support in the newly-released Office 2007 SP2 has attracted so little attention. Well, not really surprised. The general public doesn’t care much about document formats as such, just that the documents they send and receive open OK. The anti-OOXML fervour was about exploiting a chink in the armour of Microsoft’s de facto near-monopoly in Office suites.

Well, Microsoft has ticked the box now. I haven’t done exhaustive tests; but I did some sanity checks. I opened a .docx (OOXML) in Word, saved it as OpenDocument Text; opened in OpenOffice.org, saved it out to a new .odt document, opened that in Word, saved it out as docx. And you know what? It looks the same. Even the styles are still there. What’s more the conversion was fast and convenient, just a Save As. All in all, a contrast with the wretched experience I had with the earlier Microsoft-sponsored converter.

Next, I tried a small stress-test; a .doc bidding card for Contract Bridge that has some tricky tables. This document crashed WordPerfect’s .odt converter. Word could happily save it as .odt and reopen. Opening the exported .odt in OpenOffice showed some minor differences – part of the table went slightly out of alignment, as the illustration shows (Word is on the left, OpenOffice 3.0 on the right), but nothing drastic.

Is this the end of the format wars? Not quite; there is still a long list of features not supported by the conversion, and if you want an easy life it still pays to stay with one vendor’s Office suite. My impression though is that Microsoft has done a decent job, and that for everyday documents the conversion will work as expected.

For the OpenDocument crowd, getting the format incorporated into Microsoft Office is a victory of sorts, but not the real goal, which is to establish it as the universal document format. Microsoft is betting that its inclusion will help it sell Office, but that customers will still mostly use .doc or .docx (and the Excel equivalents). If enough institutions mandate OpenDocument, that bet could yet fail, but right now that looks unlikely.

Update

Ivan Zlatev reports on a less successful import here.

Update 2

While word processing import and export is reasonable in some circumstances, there is a deal-breaking problem with spreadsheet import and export: all formulae are either ignored or broken. That is, you can save from Excel to .ods, open in OpenOffice.org Calc, and get cells like msoxl:=SUM(C6:C8) (in plain text). You can save from OpenOffice.org Calc, open in Excel, and find formulae converted to plain text. If you save and open sheets from Excel, but in .ods format, it works; the clue why is in the OpenOffice.org rendering. It appears Microsoft has stuck by the letter of the standard, which does not specify how formulae work, but broken any kind of meaningful interoperability.

microsoft, software

Microsoft’s Outlook 2007 SP2 speed report

The poor performance of Outlook 2007 has driven many users to Google for solutions, and a good proportion arrive at this blog, which is why there are nearly 200 comments to this post.

Microsoft says it has fixed the problems with Office 2007 Service Pack 2 – though this comment disagrees. Personally I’ve not installed SP2 yet, but I did apply a February update which as I understand it has most of the performance fixes, and I’ve found noticeable improvement.

On my 64-bit desktop, with Outlook 2007 set with cached mode turned off (not the default) I’m enjoying excellent performance despite a huge mailbox.

Microsoft has sponsored a benchtest [pdf] that shows (as you would expect) substantial speed gains in SP2, and claims that the number of disk writes the latest Outlook makes is much reduced. There’s also a performance tip buried in there: turn the To-Do bar off if you want best responsiveness.

I’m sceptical about tests like this which often don’t match real-world experience. I wonder if the testers had anti-virus software running, as highly recommended by Microsoft, but which slows down performance a lot particularly where there is intensive disk activity.

Still, it’s encouraging that Microsoft has taken the problem seriously.

Update

I installed SP2 shortly after writing this post. So far, no noticeable impact on Outlook vs the February update.

microsoft, windows, windows 7

Windows 7: on sale pre-installed from October 2009

Windows 7 will be on sale pre-installed from 23rd October 2009, according to plausible leaks. So much for “when it’s ready.” You heard it from me first though: on 29th October 2008 I posted that Windows 7 may be less than a year away.

The OEM vendors need at least a couple of months to prepare and distribute their machines with the release build. Vista was done on November 8th 2006, even though it was not “launched” until January. RTM July for Windows 7?

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microsoft, security, windows 7

Microsoft disabling USB AutoRun in Windows 7 RC

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It’s so easy. Install your virus or worm on a USB memory stick, set it to run automatically via AutoRun. An obvious security risk, and I’m surprised that Microsoft hasn’t already disabled the feature by default in a security update or service pack for XP or Vista.

The company is finally paying attention:

AutoRun entries on non-optical removable storage devices have been disabled to ensure that you are able to make a considered decision before running software from removable media such as USB drives. Worms sometimes attempt to use AutoRun as a vehicle to install malicious software onto your computer. CDs and DVDs, which are not subject to worm injection after manufacturing, will continue to expose the AutoRun choice to enable you to launch the specified software.

says the press release for Windows 7 RC. Personally I think it should apply the same logic at least to writable CDs and DVDs. I’ve disabled AutoRun on my PCs and don’t miss it. I agree though that USB sticks are the biggest risk today – though a little bit of social engineering will probably persuade many users to run a setup file on a USB stick anyway.

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microsoft, multimedia, software, windows, windows 7

New in Windows 7 RC: Windows XP Mode, Remote Media Streaming

A new feature in Windows 7 has been announced as part of the Release Candidate rollout. Called XP Mode (XPM), it lets users run applications in a virtual instance of Windows XP itself, for excellent compatibility. Although not part of the retail Windows 7, XPM will be a free download or may be installed at no extra cost by PC vendors.

The neat aspect of this is that XP applications don’t have to run within an XP desktop, but can be published to the host system. What this means is that users can start an XP application from the Windows 7 desktop, and only see the application window. This is more user-friendly than having to cope with two operating systems at once.

The main advantage is compatibility. Since this really is XP, pretty much anything that works on XP should run correctly. That said, since the hardware is virtualized there could be issues with some devices, or with applications that require accelerated graphics.

Another aspect is security. For example, if you have some applications that do not work properly with UAC (User Account Control) enabled, you can run them in XP Mode rather than compromising the security of the entire system.

It is a clever move from Microsoft, since it will remove most compatibility concerns that could otherwise impede adoption.

Another interesting new feature is Remote Media Streaming:

Windows 7 offers new functionality called Remote Media Streaming that enables you to access your home-based digital media libraries over the Internet from another Windows 7-based computer outside the home. Simply associate two or more computers running Windows 7 with your online ID provider credentials (such as your Windows Live™ email address and password) and allow Internet access to your media.

says the press release. This feature extends to any PC in your home network, so if you have a fast enough connection you need never be parted from your music. Then again, you could just run Spotify. There’s also support for MOV files in Windows Media Player.

There’s a few more detail changes in the UI; I’ll report further when I’ve had a look.

Windows 7 RC will be released to Technet and MSDN subscribers on April 30th, and made generally available on May 5th.

.net, cloud computing, microsoft, web authoring, windows

Microsoft’s quarterly results: will it ever make sense of the cloud?

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Most comments on Microsoft’s quarterly results are understandably focused on the overall picture: a quarterly revenue decline for the first time ever.

Revenue decline can be forgiven during a recession, but it’s more interesting to look at the breakdown. I made a simple quarter-on-quarter table to look at the pattern:

Quarter ending Mar 31st 2009 vs quarter ending March 31st 2008, $millions

Client Revenue % change Profit % change
Client (Windows) 3404 -15.6 2514 -19.29
Server and Tools 3467 7.07 1344 24.44
Online 721 –14.47 -575 -154.42
Business (Office) 4505 -4.78 2877 -7.99
Entertainment and devices 1567 -1.57 -31 -129.25%

The weak Windows client figures are unsurprising. The poorly-received Windows Vista is out in the market, and the highly-praised Windows 7 is being prepared for release. When anyone asks me, I suggest that they should wait for Windows 7 before buying a new PC or laptop, if they are in a position to delay.

The Business division (Office) remains massively profitable, even though it too has declined a little. Office may be ludicrously expensive, but there’s little evidence of a significant shift to cheaper or free alternatives.

It’s also notable that the server and tools business continues to perform well. Again, I’m not surprised: Server 2008 strikes me as a solid product, and there’s not much wrong with products like SQL Server 2008 and Visual Studio.

Not much to say about entertainment and devices. Xbox is doing so-so; Windows Mobile is rather a mess.

The real shocker here is the online business. Revenue is down and losses have grown. It is no use just blaming the recession: this is a sector that is growing in importance. Should Microsoft back out and leave it to Google? That would be as if Kodak had refused to invest in digital photography. But something is badly wrong here.

That said, I’m guessing that the figures mostly represent the failure of the various Windows Live properties to attract advertising income; the small market share of Live Search must be an important factor. The newer cloud computing business model, where Microsoft sells subscriptions to its online platform and services, is largely still in beta – I’m thinking of things like Windows Azure and Live Mesh. Further, I’m not sure where Microsoft puts revenue from things like hosted Exchange or hosted Dynamics CRM, which straddle server and online. There is still time for the company to get this right.

I’m not convinced though that Microsoft yet has the will or the direction to make sense of its online business. Evidence: the way the company blows hot and cold about Live Mesh; the way SQL Server Data Services was scrapped and replaced by full online SQL Server at short notice; and the ugly and confusing web site devoted to Windows Azure.

When I looked at Virtual Earth recently I was impressed by its high quality and ease of development. It illustrates the point that within Microsoft there are teams which are creating excellent online services. Others are less strong; but what is really lacking is the ability to meld everything together into a compelling online platform.

That could change at any time; but we’ve been waiting a long while already.

microsoft, windows

Cannot open the Outlook window – what sort of error message is that?

404 Comments

I’m actually enjoying Outlook 2007 on my desktop, especially since applying the February patch. It opens in a couple of seconds even from cold. I’m running on Vista 64-bit, and not using cached Exchange mode.

Until today, that is. Started Outlook and got this bewildering message:

This Microsoft article suggested I might not have a default gateway. That was nonsense; so I opened Mail setup (I can get to this through the Properties of the Outlook shortcut), clicked Show Profiles, added a new profile and set the new one as default.

Outlook works fine now. I’m not impressed with the error message though.

Update

While using a new profile works, there is an easier fix as noted in many of the comments to this post. You can run Outlook with the /resetnavpane argument. Here’s the step by step:

1. Press Windows key and R together to open the Run dialog.

2. In the Open field, type:

outlook.exe /resetnavpane

image

Note: there is a space between outlook.exe and /resetnavpane. There are no other spaces in what you have to type.

3. Click OK. Outlook should open.

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java, microsoft, open source, software development, Sun

The end of Sun’s bold open source experiment

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This is a sad day for Sun. It sought to re-invent its business through open source; and the experiment has failed, culminating not in a re-invigorated company, but instead acquisition by an old-school proprietary software company, Oracle.

It is possible to build a successful business around open source software. Zend is doing it with PHP; Red Hat has done it with Linux. These are smaller companies though, and they have not tried to migrate an older business built on a proprietary model. A further complication is that Sun is a hardware business, and although open source is an important part of its hardware strategy as well as its software strategy, it is a different kind of business.

Maybe the strategy was good, but it was the recession, or the server market, that killed Sun. In the end it does not make any difference, the outcome is what counts.

Reading the official overview of the deal, I see lots of references to “open” and “standard-based”, which means nothing, but no mention of open source.

The point of interest now is what happens to Sun’s most prominent open source projects: OpenOffice.org, MySQL, Java and OpenSolaris. Developers will be interested to see what happens to NetBeans, the open source Java IDE, following the Oracle acquisition, and how it will relate to Oracle’s JDeveloper IDE. These open source projects have a momentum of their own and are protected by their licenses, but a significant factor is what proportion of the committers – those who actually write the software and commit their changes to the repository – are Sun employees. Although it is not possible to take back open source code, it is possible to reduce investment, or to start creating premium editions available only to commercial subscribers, which already appeared to be part of MySQL’s strategy.

I presume that both OpenOffice and Java will feature in Oracle’s stated intention to build an end-to-end integrated solution:

Oracle will be the only company that can engineer an integrated system – applications to disk – where all the pieces fit and work together so customers do not have to do it themselves. Our customers benefit as their systems integration costs go down while system performance, reliability and security go up.

says CEO Larry Ellison, who also says nothing about open source. This will involve invading Microsoft’s turf – something Sun was always willing to do, but not particularly successful at executing.

The best outcome for the open source community will be if Oracle continues to support Sun’s open source projects along the same lines as before. Even if that happens, the industry has lost a giant of the open source world.

Some good comments from Redmonk’s Michael Coté here.

exchange, microsoft, software

What’s new in Exchange 2010 and Hyper-V R2

Mark Wilson’s blog has the best summary I’ve seen on what’s coming in Exchange 2010 and what’s new in Hyper-V R2.

The big thing in Hyper-V R2 is live migration. The big thing in Exchange 2010 is, well:

For me, it seems that Exchange 2010 is not a major upgrade – just as 2003 was an incremental change built on 2000, 2010 builds on 2007 but, nevertheless, the improvements are significant.

says Wilson. Microsoft’s product releases (irrespective of whether the main version number is incremented) can often be categorized as either a major release, or fine-tuning, and it seems that Exchange 2010 is in the latter category. Not a bad thing, given that there was a lot for admins to learn in Exchange 2007. Still, there is a lot in Exchange 2010 if you are excited about compliance, auditing and rights management, as well as some interesting new storage options:

In what will be a massive shift for many organisations, Microsoft is encouraging Exchange 2010 customers to store mailbox data on inexpensive local disks and to replicate databases between servers rather than using SAN-based replication.

There’s also no sign yet of Exchange moving to SQL Server rather than its own Blue JET Extensible Storage Engine. Confused about Red JET, Blue JET and Exchange? Roger Jennings wrote an extensive discussion of the matter.

And what of the VSS plug-in that enables Exchange-aware backup without purchasing a 3rd party solution? Promised in June 2008, still not delivered. I will be interested to see if it arrives with Exchange 2010, expected towards the end of this year. It’s no longer an issue for me personally; I’m using the old NTBackup copied from 64-bit Windows Server 2003 and it seems to work fine for this purpose. The reason Microsoft does not care about this is that most users are either enterprises, which are meant to use Data Protection Manager, or small businesses with Small Business Server, that has its own backup solution. That does not excuse broken promises.