Category Archives: microsoft

.net, microsoft, mono, silverlight, software development, visual studio, windows, windows 7

Why we love to hate Microsoft

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Mary Branscombe has an excellent ZDNet post on Why do we (love to) hate Microsoft, and asks:

What would Microsoft need to do and say to you for you to be happy to call yourself a fan?

In part she’s reacting to Frank Shaw’s Microsoft by the Numbers in which he highlights the success of Windows 7, and makes the point that Windows netbooks will likely outsell Apple iPads by 7 or 8 times in 2010, that Linux has not ousted Windows either on the desktop or the server, and that Nokia smartphones will likely outsell iPhones by 2.5 times in 2010.

That last one is interesting. Why is Shaw puffing Nokia, when he is VP corporate communications for Microsoft? Well, the enemy of my enemy applies; it’s a jibe at Apple.

Unfortunately for Shaw, Nokia itself admits that Apple iPhone and Google Android are hurting its market share, or at least that is how I interpret this remark:

Nokia now expects its mobile device value market share to be slightly lower in 2010, compared to 2009. This update is primarily due to the competitive situation at the high-end of the market and shifts in product mix.

Nokia is being driven down-market. The same thing has happened to Microsoft in the laptop market, with the high-end going to Apple. This is a worry for both companies, since if a company becomes known as “the best” in a particular sector, it may well extend its market share simply by lowering prices or introducing cheaper product variants. This happened to some extent in the portable music player market – only to some extent, because Apple is still more expensive than most of its competitors, but its market share is now huge.

I digress. Here are a few observations on the ZDNet post. First, has Microsoft really changed as stated?

Microsoft is still paying for the bad old days of arrogance and dubious business practices. I think they’re the bad old days – I spend a lot of time talking to Microsoft insiders, partners and competitors and the attitudes I see have changed, inside and out.

The trouble is, Microsoft is so large and complex that it is hard to generalise. I think of it more as a set of united (or disunited) states than as a single corporate entity. This has always been the case – at least, as long as I can remember, and I don’t go back to the very early days.

I can believe that regulation has mitigated the worst practices of the past. But why on earth is Microsoft suing Salesforce.com (and getting itself counter-sued)? It’s terrible PR; it looks as if Microsoft wants to compete in the courts and not on product quality. If it wins and hurts Salesforce.com, what is the benefit to the industry? I realise Microsoft is not a charity, but we are talking business ethics here.

More broadly, there are two separate topics that need to be addressed. One is about the quality and prospects for Microsoft’s products and services, and the other is about how it is perceived and why.

I’ll take these in reverse order. Microsoft has history, as Mary Branscombe says, and more history than just Clippy. It’s the perceptions of the web community that are most visible to many of us, and the piece of history that counts for most is over the web browser. Microsoft beat off the competition, then froze development, an evil act that is particularly hard to forgive because of its cost in terms of devising workarounds for web pages. Yes, that’s changed now, and we have had IE7, IE8, and the promising IE9; but has Microsoft convinced the community that it would not do the same again if it had the opportunity?

There are other things I can think of. The whole Office Open XML (OOXML) saga, and hints that Microsoft is not following through on its promises. The BlueJ incident.

There is also the question of pricing, especially for business users. When I reviewed a Toshiba Netbook recently I figured that installing Windows Pro (to join a domain) and Office would cost more than the hardware. I suppose you cannot blame a company for charging what the market will bear; but when the commodity software costs more than the commodity hardware, you have to wonder whether monopolistic pricing is still present.

OK, what about product quality? I tend to agree that Microsoft often does better than it is given credit for. Windows 7 is good; Visual Studio 2010 is great; Silverlight 4 was a bit rushed but still impressive, to mention three offerings about which I know a good deal.

Nevertheless, Microsoft still had deep-rooted problems that I’ve not yet seen addressed. I’ll mention a couple.

First Microsoft still has an OEM problem. Going back to that Toshiba Netbook: it was nearly wrecked by poor OEM software additions and the user experience of a new Windows machine often remains poor. Many users do minimal customisation and as a result get a worse experience of Windows than they should. Apple will carry on winning if this is not addressed.

Second, Microsoft is conflicted, caught between the need to preserve its profits from Windows and Office, and the need to keep up with the new Cloud + Device model of computing. It is drifting towards the cloud; and developments like Office Web Apps and other one about which I am not allowed to tell you yet are encouraging (wait until next month). This issue will not go away though.

Third, mainly as a result of the above, Microsoft still does not convince when it comes to cross-platform. Silverlight is cross-platform, sure; except on the Mac you don’t have the COM integration or any equivalent, sorry, and on Linux, well there’s Moonlight or maybe we’ll work something out with Intel. It is the Windows company. Having said that, I put the Live Messenger app on the iPhone 4 I’ve been trying and it’s great; so yes, it sometimes gets it.

What can Microsoft do in order to be better liked? The key to it is this: ensure that our interactions with the company and its products are more often pleasurable than painful. Windows Phone 7 will be an interesting launch to watch, a product where Microsoft has made its best effort to break with past and deliver something users will love. We’ll see.

adobe, flash, internet, microsoft, professional, software development, web authoring

Big browser and RIA news: Canvas comes to Internet Explorer 9

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I’ve just installed the third Internet Explorer Platform Preview (on a virtual machine just in case) and run through a few of the demos. One of the most impressive is Canvas Pad, which demonstrates the HTML 5 Canvas element.

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Canvas is particularly interesting, since it provides a surface to which you can draw anything you like. Canvas support was not announced at Mix earlier this year, when IE9 was unveiled, and some of us speculated that Microsoft would omit it in order to preserve the value of its Silverlight plugin – though in doing so it would also help Adobe Flash. Well, apparently the IE9 team decided to risk it. Not only is canvas supported; it is also hardware-accelerated:

Like all of the graphics in IE9, canvas is hardware accelerated through Windows and the GPU. Hardware accelerated canvas support in IE9 illustrates the power of native HTML5 in a browser.

Is there still value in Silverlight and Flash? There is, for several reasons. A plug-in presents a predictable runtime, insulating the application from browser variations. A plugin will work on browsers that do not yet support Canvas. Further, Silverlight includes the .NET Framework with its rich library, and supports the .NET languages, whereas for HTML5 you have to use JavaScript – though don’t forget Google Web Toolkit, which compiles Java to JavaScript, and other similar projects.

Even so, once you have hardware-accelerated Canvas there will be few occasions when you absolutely have to use Flash, Silverlight or Java.

Microsoft is doing the right thing. Crippling IE for the sake of Silverlight would only push users to other browsers, so it would not achieve its goal.

A full list of what is new in IE9 is here. It is shaping up to be the most interesting new IE since version 4.0 back in 1997.

internet, microsoft

Office 2010 install hassles

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A user contacted me about a problem installing Microsoft Office 2010, just released. He had gone to John Lewis, a department store with a good reputation for quality, and purchased a Windows 7 laptop that had Office 2010 pre-installed, along with a Key Card for Office 2010 Home and Business. The idea is that you run Office, activate it with your product key from the Key Card, and you’re done.

Unfortunately the Office 2010 setup failed, after he had entered the product key but before it opened for the first time. The failure was in phase 3, whatever that is, gave a message about missing prerequisites, and advised to rerun setup, and if that failed to contact support. Repeating the operation gave exactly the same error.

This is bad, but the next question is who to call? He went online and got to Microsoft’s UK support page. He clicked the option to contact a support professional. If you run through the options you get to this “support options” dialog:

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This dialog wants a product ID in order to “determine if no-charge support is available”. However, the product ID (which is not the same as the product key) is accessed by running the product, and in this instance the product will not run. The diagnostics wizard could not locate it either. So we have option 3:

Don’t use a product identification number (charges may apply)

Indeed, this leads to a demand for £46.00 before proceeding. Which hardly seems reasonable for a new setup on a new laptop.

Someone has thought of this problem, because earlier in the support pages this information appears:

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It has a link for “Can you not get your Product ID”? The suggestion is to "Call our contact centre” which leads to this page:

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Whew! So you click something vaguely promising such as “More Customer Service Information” and end up with a link back to the product support page you have just left. Or you dial the number which appears: 0844 800 2400.

This is where the story gets a little confused. The user told me that when he first called, around 7.00am, he got two options. Help with activation, or chargeable support. Neither appealed. However, when he called again, around 10.00am, he got more options including a route to the free support he needed. Once he got through, the incident was dealt with speedily and effectively; he was soon up and running. It sounds odd to me, since the number does not indicate any specific hours of operation, but there it is.

Still, I think the support web site could be improved. Users get particularly frustrated when confronted with setup issues; configuring a new laptop is hard enough even when everything works. For example, if someone thought of the issue with not being able to get the product ID, why not also link directly to the correct number, instead of a page with 16 options, some of which lead you round in circles?

microsoft, open source, oracle, Sun

Novell’s Michael Meeks downbeat on OpenOffice.org project

There is a fascinating interview over on The H with Michael Meeks, who works at Novell on OpenOffice.org development. It would be wrong to call OpenOffice.org unsuccessful: it is a solid product that forms a viable alternative to Microsoft Office in many scenarios. Nevertheless, it has not disrupted the Microsoft Office market as much as perhaps could have been expected; and Meeks explains what may be the reasons – tight control by Sun (now Oracle) and a bureaucratic approach to project management that has stifled the enthusiasm of the open source community.

Contributors to OpenOffice.org are required to sign over copyright, which is a big ask if you are giving it freely. While Meeks does not say that the trust of contributors has been abused, he does say that that there is a lack of transparency and reassurance, specifically concerning IBM’s Symphony which is based on OpenOffice.org:

In some places they do feed stuff back. We see their changes, but parts of Symphony are not open source, and we don’t have the code for them, and interestingly, there is no source code available so far as I am aware of the version of OO.o that IBM is shipping inside their product, so clearly they’re not shipping this under the LGPLv3. IBM have a fairly public antipathy towards the GPL unfortunately, and as a consequence you have to wonder what terms are they shipping OpenOffice under – and as there is a lot of my code in there, not only my code but Novell’s code and a lot of other people’s code, you have to wonder ‘What were the terms and what was the deal? That’s a shame, and would really help improve the transparency and confidence in Sun’s stewardship around these things. The code was assigned to Sun, and I have no doubt there is no legal problem at all, but a lot of people have assigned their code to Sun in good faith, believing them to be good stewards. Maybe they are but its impossible to tell without knowing the terms under which third parties are shipping the code.

Meeks says that the Oracle takeover is an opportunity for things to get better. Even if you like Microsoft Office you should hope that it does, since a strong OpenOffice puts pressure on the competition to keep prices down and product development up. Further, Microsoft has no plans for Office on Linux that I know of – unless you count Office Web Apps.

cloud computing, microsoft, windows

Office and Windows Live SkyDrive – don’t miss unlucky Clause 13

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How secure is Windows Live SkyDrive?

One of the most notable features of Office 2010 is that you can save directly to the Web, without any fuss. In most of the applications this option is accessed via the File menu and the Save & Send submenu. Incidentally, this submenu used to be called Share, but someone decided that was confusing and that Save & Send is less confusing. I think they are both confusing; I would put the Save options under the Save submenu but there it is; it is not too hard to find.

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Microsoft does not like to be too consistent; so OneNote 2010 has separate Share and Send menus. The Share menu has a Share On Web option.

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What Save to Web actually does is to put your document on Windows Live SkyDrive. I am a fan of SkyDrive; it is capacious (25GB), performs OK, reliable in my experience, and free.

The way the sharing works is based on Microsoft Live IDs and Live Messenger. You can only set permissions for a folder, not for an individual document, and you have options ranging from private to public. Usually the most useful way to set permissions is not through the slider but by adding specific people. Provided they have a Live ID matching the email address they give, they will then get access.

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You can also specify whether the access is view only, or “add, edit details, and delete files” – a bit all-or-nothing, but still useful.

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SkyDrive hooks in with Office Web Apps so you can create and edit documents directly in the browser – provided it is a supported browser and that the Web App doesn’t detect you are on a mobile device, in which case it is view-only. The view-only thing is a shame when it comes to a large screen device like an iPad, though the full version nearly works.

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Overall it’s a major change for Office, even though similar functionality has been around for a while from the likes of Zoho and Google Docs. This is Office, after all, the most popular Office suite; and plenty of users will be trying out these features because they are there, and thinking that they could be pretty useful.

There is one awkward question though. Is Windows Live SkyDrive secure? It turns out that this is not an easy question to answer. Of course it cannot be 100% secure; but even assessing its security is not easy. If you try to find out you are likely to end up here – the Microsoft Service Agreement. Which says, in bold type so you don’t miss it:

13. WE MAKE NO WARRANTY.

We provide the service ‘as-is,’ ‘with all faults’ and ‘as available.’ We do not guarantee the accuracy or timeliness of information available from the service. We and our affiliates, resellers, distributors and vendors (collectively, the ‘ Microsoft parties’) give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. We exclude any implied warranties including those of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement.

14. LIABILITY LIMITATION.

You can recover from the Microsoft parties only direct damages up to an amount equal to your service fee for one month. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental or punitive damages.

I guess Clause 13 could be called the unlucky clause. If you are unlucky, don’t come crying to Microsoft.

There are two big questions here. One is how secure your documents are against unauthorised access. The other is how reliable the service is. Might you log on one day and find you cannot get access, or that all your documents have disappeared?

Three observations. First, despite clause 13, Microsoft has a lot to lose if its service fails. It has to succeed in cloud computing to have a profitable future, and a major data-losing catastrophe is costly, in that it drives customers away. The Danger episode was bad enough; though even then Microsoft eventually recovered the data it said initially had been lost.

Second, it may well be that the biggest security risk is from careless users, not from Microsoft. If your password (or that of a friend to whom you have given read or write access) is a favourite football team it won’t be surprising if somebody guesses.

Third, I have no idea how to quantify the risk of Microsoft losing data or denying access to my documents. That suggests it would be foolish to keep data there without backing it up elsewhere from time to time. The same applies to other cloud services. I guess if you pay for a service, and know how it is backed up to a different location, and have tested the effectiveness of that backup, and know that there are archives as well as backups – in other words, you can go back in time – I guess that then you might reasonably feel more confident. Otherwise, well, see clause 13 above.

adobe, apple, internet, java, microsoft, professional, sharepoint, software development, web authoring

Adobe LiveCycle and the Apple problem

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Earlier this week I attended Adobe’s partner conference in Amsterdam, or at least part of it. The sessions were closed, but I was among the judges for the second day, where partners presented solutions they had created; the ones we judged best will likely be presented at the Max conference in October.

Seeing the showcased solutions gave insight into how and why LiveCycle is being used. LiveCycle is actually a suite of products – the official site lists 14 modules – which are essentially a bunch of server applications to process and generate PDF forms and documents, combined with data services that optimise data delivery and synchronisation with Flash clients, typically built with Flex and running either in-browser or on the desktop using AIR. These two strands got twisted together when Adobe took over Macromedia.

LiveCycle applications are Java applications, and run on top of Java Enterprise Edition application servers such as Oracle’s WebLogic or IBM’s WebSphere. This does mean that support for Microsoft’s .NET platform is weak; Adobe argues that that Microsoft’s platform has its own self-contained stack and development tool (Visual Studio) which makes it not worth supporting, though of course there are ways to integrate using web services and we saw examples of this. Many of the partners whispered to me that they also build SharePoint solutions for their Microsoft platform customers, and that SharePoint 2010 is a big improvement on earlier versions for what they do. Still, Java is the more important platform in this particular area.

Why would you want to base an Enterprise application on PDF? The answer is that many business processes involve forms and workflows, and for these LiveCycle is a strong solution. PDF is widely accepted as a suitable format for publishing and archiving. One thing that cropped up in many of the solutions is digital signatures: the ability to verify that a document was produced at a certain time and date and has not been tampered with plays well with many organisations.

Here’s a quick flavour of some of the solutions we saw. Ajila AG showed an application which handles planning permission in parts of Switzerland; everything is handled using PDF form submissions and email, and apparently a process which used to take 45 days is now accomplished in 3 days. Another Ajila AG solution handles the electronic paperwork for complex financial instruments at the Swiss stock exchange. Ensemble Systems showed an e-invoicing system which includes a portal where both a company and its suppliers can log in to view and track the progress of an invoice. Impuls Systems GmbH used PDF forms combined with Adobe Connect Pro conferencing to create online consultation rooms and guided form completion for clients purchasing health insurance. Aktive Reply built a system to replace printed letterheads for an insurance company with 10,000 agents; not only does the system save paper, but it also synchronises any address changes with a central database. Another Aktive Reply application lets lawyers assemble contracts from a database of fragments, enforcing rules that reduce the chance of errors; we were told that this one replaced a complex and error-prone Word macro.

OK, so why would you not want to use LiveCycle for your forms or document-based workflow or business process management application? Well, these solutions tend to be costly so smaller organisations need not apply; and I did worry on occasion about over-complexity. More important, the whole platform depends on PDF, often making use of smart features like Adobe Reader Extensions and scripting. After all, this is why Adobe added all these abilities to PDF, despite security concerns and the desire some of us have for simple, fast rendering of PDF documents rather than yet another application platform.

PDF is well supported of course, but once you move away from Windows and Mac desktops, it is often not the official Adobe Reader that you use, but some other utility that does not support all these extra features. In many cases it is not just PDF, but Flash/Flex applications which form part of these LiveCycle solutions. Adobe understands the importance of mobile devices and I was told that more effort will be put into Adobe Reader for mobile devices, to broaden its support and extend its features. Reader for Android is also available, as an app in the Android Market.

That’s fair enough, but what about Apple? Curiously (or not) PDF is not well supported on the iPad, though you can read PDF in Safari and in mail attachments. This is not Adobe Reader though; and given that PDF now supports Flash as well as scripting there seems little chance of Adobe getting it onto the App Store. Flash itself is completely absent of course.

Lack of compatibility with Apple devices did not seem to be a big concern among the partners I spoke to at the conference. Many of the solutions are internal or work within controlled environments where client compatibility can be enforced. Nevertheless, I can see this becoming an increasing problem if Apple’s success with iPhone and iPad continues, especially in cases where applications are public-facing. My suggestion to Adobe is that it now needs to work on making LiveCycle work better with plain HTML clients, in order to future-proof its platform to some extent.

adobe, microsoft, silverlight, software development

Native code interop in Adobe AIR vs Microsoft Silverlight

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The latest versions of Adobe AIR and Microsoft Silverlight both allow access to native code, but with limitations. The two platforms take a different approach though – here is a quick comparison.

Native code access in AIR

The new version 2.0 of Adobe AIR is just about done. The runtime is available now (as is Flash Player 10.1), but we have to wait until June 15 for the final version of the SDK.

AIR lets you create cross-platform desktop applications that use the Flash runtime. Supported operating systems include Mac, Windows and Linux, and coming soon, Android. Sadly, supported operating systems do not include Apple’s iPhone or iPad.

One of the big new features in AIR 2.0 is access to native code. Of course this breaks cross-platform, unless you create identical native code extensions for all the platforms that AIR supports. Still, the ability to extend AIR without limit using native code is significant. So how do you use it, can you call a DLL or a dynamic shared library? What about COM on Windows, for automating Microsoft Office?

The answer is that you can do all these things, but not easily. There are actually three obvious ways to communicate with native applications in AIR 2.0:

1. Open a document using the default file handler. This is done using the new openWithDefaultApplication function. This is a handy way to open a PDF or Microsoft Office document, but you as the developer have little control over what happens. You do not know which application will open, and cannot control it once it does open.

2. Socket support. Your AIR application can send and receive data over a TCP socket. If you write a native code socket server and install it, you can get access to the local operating system APIs that way.

3. Native process support. This one looks promising. The new NativeProcess class lets you launch a native application and communicate with it via STDIN and STDOUT. Your native application could do anything, of course, such as calling a DLL or using COM, but it must use STDIN and STDOUT to communicate with AIR.

Another limitation is that AIR applications which use this function must be installed with a native installer, rather than by downloading an .AIR file. A further limitation is that auto-update does not work for these applications. You will have to write your own code to check for updates and download an updated installer if necessary.

Native code access in Silverlight

Microsoft Silverlight 4.0 also has the ability to run on the desktop and to call native code – but the native code part only works on Windows, and is restricted to applications that are “Trusted”, which means the user has approved the installation. A trusted Silverlight 4.0 desktop application can call COM via AutomationFactory.CreateObject. Presuming it is successful, your application can call methods on the returned object. If what you really want is to call a DLL, for example, you would have to write a COM DLL (or an application with a COM API) that calls the native DLL.

In addition, Silverlight 4.0 trusted applications have socket support, so that would be another possible approach. However, unlike Adobe AIR 2.0, you cannot simply open a document using the default file handler for its type. That said, it would be trivial to do so using COM and the WScript object, for example. You can also use the browser to do this – see here for an interesting case study from Beat Kiener, who does this with remote documents.

The main limitation of native code access in Silverlight is that it only works on Windows. Even if it does go cross-platform at some point, you would not use COM on Mac or Linux, so some other mechanism will be necessary.

Comparing the two

First, let’s acknowledge that native code interop is not something to use lightly in a cross-platform runtime. If you have to use native code, maybe AIR or Silverlight is not the right choice.

Opening files using the default file handler is a different case, as you can do this without any platform-specific code.

Still, if you can do almost everything in AIR or Silverlight, but need to call a native API for just one or two important features, it may be a reasonable approach.

My immediate observation is that native code interop is easier in Silverlight, though wrecked by being restricted to Windows only. The packaging and updating limitations in AIR, plus being restricted to STDIN and STDOUT, is more arduous than using COM in Silverlight.

Further, it is a shame that neither platform lets you simply call a dynamic library. It would then be relatively easy to write some conditional code to load the appropriate library on different platforms, and many tasks could be accomplished without needing to build and deploy your own native code executable for each platform.

Will you be using native code interop in either AIR or Silverlight? I’d be interested in hearing of examples, and how well it is working for you.

microsoft

Microsoft TechEd 2010 wrap-up: cloud benefits, cloud sceptics

Microsoft TechEd in New Orleans continues today, but I’m back in the UK; unfortunately I was not able to stay for the whole event.

So aside from discovering that walking the streets of New Orleans in June is like taking a Turkish bath, what did I learn? The biggest takeaway for me is that Microsoft is now serious about cloud computing, at least on the server and tools side represented here. As I put it in my report for The Register, the body language has changed: instead of “we do cloud if you must”, Microsoft is now pushing hard to promote Windows Azure and BPOS – hosted Exchange, SharePoint and Live Meeting – while still emphasising that Windows continues to give you a choice of on-premise servers.

That does not mean Microsoft is winning in the cloud, of course. There is a question in my mind about whether Microsoft is merely exporting the complexity of on-premise to serve it over the Internet, rather than developing low-touch cloud systems. I think there is a bit of both. Windows InTune is an interesting case. This is a sort of cloud version of system center, for managing laptops and desktop PCs.On the one hand, I was impressed with its ease of use in the demos we saw. On the other hand, what does managing the intricacies of desktop PCs have to do with cloud computing? Not much, perhaps, except that it is a task that still needs to be done, and if the cloud can make it easier then I’m all in favour.

Although Microsoft was talking up the cloud at TechEd, many of the attendees I spoke to were less enthusiastic. One telling point: I spoke to a training company in the vast exhibition and asked what were the most popular courses. Among other things, he said he was doing a lot of Silverlight, a little WPF, and that there was little interest in Windows Azure.

I also attended an “expert panel” on cloud security, which proved an entertaining affair. The lively Laura Chappell said the whole thing was a nightmare, and none of the other experts dared to disagree. I chatted to her afterwards about some of the issues. Here is a sample:

One of the things is ediscovery. You have something on your computer that indicates someone is planning something against the president of the united states. With the Patriot Act, they can immediately go to that service provider, and they don’t care if it’s virtualised across 10 different systems, they are going to shut them down, and they do not care who else’s stuff is on there, the Patriot Act gives them the power to do that. You went out of business, so did 7 other companies, and they don’t have a timeline, with the patriot act, for them to bring their servers back up.

If anyone sceptical of the benefits of cloud went along, they would not have come away reassured.

Finally, there was a ton of good stuff announced at TechEd. I attended a press briefing the day before, with sessions on Server 2008 RS SP1, InTune, and other topics. The most interesting part of the day was a session which I am not allowed to talk about; but I will say mysteriously that Microsoft’s strategy for the product was not too far removed from one that I proposed on this blog, though I am sure there is no connection.

The other announcements were public. If you have not checked out the new Azure Tools, don’t hesitate; they are much improved. Unfortunately I hardly dare to use Azure, because although I have some free hours from MSDN I’m worried about leaving some app running by mistake and ending up with a big credit card bill. Microsoft needs to make Azure more friendly for developers experimenting.

Windows AppFabric is now released and pretty interesting, though it was not prominent at TechEd. Given that many business processes are essentially workflows, and that this in combination with Visual Studio 2010 makes building and deploying a workflow app much easier, I am surprised it does not get more attention.

microsoft, mobile, windows

Windows Phone 7: is it really consumer?

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Here at TechEd in New Orleans we’ve seen some further demos of Windows Phone 7. Two features that have been highlighted are the ability to have more then one Exchange account, and a mobile version of SharePoint Workspace for easy access to SharePoint documents and an option to keep an offline copy.

Neither of these strike me as consumer features, which is intriguing given that at the Mix conference in March we were told that the first release of Windows Phone 7 is firmly targeted at consumers rather than businesses.

I also saw a report in the New York Times this morning noting that Apple is working to stave off the threat to iPhone from Google. No mention of Windows Phone 7, which I suspect has been almost written off as irrelevant by the general public. In the rarefied atmosphere of Microsoft TechEd, though, where most people I talk to seem to be solidly Microsoft platform – Exchange, SharePoint, Office Communications Server and so on – having a mobile phone that integrates nicely makes a lot of sense.

There’s also the application aspect. Windows Phone 7 runs Silverlight, which means .NET code, so for developers who already use Visual Studio it is a mobile platform that fits with their work.

In fact, it is easy to see why Windows Phone 7 will appeal to these business users, whereas in the consumer space it is up against tough competition.

I will be interested to see what Microsoft says about business use of Windows Phone 7 as we get closer to launch.

microsoft, windows

Windows gets thinner – a comeback for the thin client?

Included in today’s SP1 announcement at TechEd is the news that remote desktop sessions to Hyper-V virtual machines will support USB devices as well as the hardware accelerated graphics already announced back in March, in a feature called RemoteFX. The combination means you could be using a remote desktop and still be able to attach USB devices, play games, view HT video, or use graphically demanding applications like Autocad. In other words, it narrows the performance gap between a full desktop or laptop PC, and a thin client with everything running on a remote server.

The downside to this idea is that it requires a high-end graphics card or cards – in particular, lots of video RAM – on the Hyper-V host server. Most servers have low-end graphics cards, because until now there has been little use for them. Nothing comes for free; and it takes more server capacity and more bandwidth to support this kind of remote session. Lightweight sessions using the old Terminal Services model are far more efficient.

Still, you could adopt a hybrid approach and only give users full-featured desktops if they actually need them; and both server power and available bandwidth will increase over time as technology impresses. The implication is that thin clients might get more attention, with the possibility of running all or most of your desktops on the server.

We were told that the prototype thin client device from ThinLinX, demonstrated at TechEd, uses only around 3 watts.

thin-win

The load on server RAM is mitigated by another SP1 feature in Hyper-V: dynamic memory. You can specify a minimum and maximum for each VM, and the available physical RAM will be allocated dynamically according to load, and the priority you set.

dynamic-mem 

Could thin client Windows stage a comeback? I’d like to see figures showing the real-world cost savings; but it looks plausible to me.