Category Archives: microsoft

microsoft, professional, windows, windows 7

What users want in Windows 8

A number of blogs are running a coordinated poll on what users would most like to see in the next version of Windows. The results so far are unsurprising but still worth repeating, since there is a good chance that they differ from Microsoft’s priorities.

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Note that users are less concerned about new features, more concerned about an OS that works better and faster.

Less bloat, currently number five in the list, will be hard to achieve while PC vendors still insist in bundling poor quality add-ons with their systems.

If you want to vote you can do so at any of various blogs including 4sysops – which has some notes expanding on what each category might mean – markwilson.it and Within Windows.

microsoft, professional, ruby, visual studio

Dynamic language slowdown at Microsoft?

Jimmy Schementi, until recently a Program Manager at Microsoft working on IronRuby, has posted about why he is leaving the company; and in doing so answers a question I posed a few months back, Why F# rather than IronPython in Visual Studio 2010?

When my manager asked me, “what else would you want to work on other than Ruby,” I started looking for a new job outside Microsoft …. a year ago the team shrunk by half and our agility was severely limited. I’m omitting the internal reasons for this, as they are the typical big-company middle-management issues every software developer has. In short, the team is now very limited to do anything new, which is why the Visual Studio support for IronPython took so long. IronRuby’s IDE support in Visual Studio hasn’t been released yet for the same reasons. While this is just one example, many other roadblocks have cropped up that made my job not enjoyable anymore. Overall, I see a serious lack of commitment to IronRuby, and dynamic language on .NET in general … I invite the Ruby and .NET communities to come help us figure out how to continue the IronRuby project, assuming that Microsoft will eventually stop funding it.

The dynamic language work at Microsoft is very interesting and has done a lot to persuade the world that .NET is not just a C# and Visual Basic story. Personally I’d add my voice to those encouraging the company to re-invigorate its investment in IronRuby and IronPython.

A couple of other observations though. Schementi is talking about efforts to continue work on IronRuby irrespective of Microsoft’s funding, and if that succeeds it could bring the project to a better place rather than a worse one.

Second, one thing I learned in talking to Don Syme, the F# man at Microsoft, is that functional programming is in high demand in financial institutions, one of Microsoft’s most important markets. IronRuby and IronPython win Microsoft plenty of kudos, but the benefits in terms of revenue are presumably harder to identify.

Whatever happens to these languages, the impact of dynamic languages on the .NET platform has been significant, and C# now also has dynamic capability.

internet, microsoft, professional, software development, web authoring, windows

Internet Explorer 9 Preview gets to 95% on Acid 3

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Microsoft has released the fourth platform preview for Internet Explorer 9, which you can download here. This is the last preview before the beta release, expected in September.

When IE9 was first previewed, back in March, it scored only 55% on the Acid3 standards test – well ahead of IE8 which scores around 20%, but far short of rivals like Google Chrome and Apple Safari which achieve full marks. Mozilla Firefox is at 94%.

Acid 3

The new preview is at 95%. IE9 is now up there with them – but why not 100%?

According to UK Web Product Manager Mark Quirk, it is down to three features, two of which are related to SVG (Scalable Vector Graphics). Two points are lost because of SMIL (Synchronized Multimedia Integration Language) presentations, which Microsoft does not intend to support because a similar feature will be part of CSS in future. Two points are lost because of SVG fonts, which again Microsoft does not intend to support because it sees WOFF (Web Open Font Format) as the future standard here. One point is lost because of the inability to draw SVG fonts on a path, though there are other ways to draw fonts on a path.

The bottom line: IE9 will most likely stay at 95% right through to its final release.

Incidentally, IE9 JavaScript performance is wildly faster than IE8, thanks to the new “Chakra” engine. IE9 is on the left, Firefox 4 on the right :

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So when will we get IE9? Although it is not long to September, there is a major difference between the preview and the coming beta, which is that the preview does not have a full user interface. It is mainly to show off the rendering and JavaScript engine. Therefore we can expect new features in the beta versus the preview. Despite that, Quirk says that Microsoft intends the beta to be “good quality for any user”, not just for brave developers and testers.

But how long before the final release? Microsoft is not saying, though when I suggested the first half of 2011 as a reasonable guess, Quirk reminded me that the beta will be high quality and that the release should therefore follow “not too long” after.

Since we will get much of HTML 5 in IE alongside the other popular browsers, do we still need Silverlight?

“As the number of the things you can implement with HTML clearly goes up, the need for Silverlight and Flash goes down,” said Quirk, though he added hastily, “The value that those players add needs to go higher.”

I’d add that even if IE9 is all that we hope, it will take years before older versions fall out of use. Recently the UK government said it will stick with IE6, and whatever you think of that decision, it shows how hard it is to get browsers upgraded everywhere. By contrast, plug-ins like Flash and Silverlight get updated rather fast. I noticed on Riastats today that over 50% of browsers now have the latest Silverlight, and 39% already have Flash 10.1 – over 90% have Flash 10 or higher.

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If you combine that issue with things like video playback that are problematic even in HTML 5, it suggests that plug-ins will be with us for the foreseeable future, though it is quite possible that their use may decline.

Another factor is tool support, mature for Flash and Silverlight, but not for the newest features of HTML. After IE9 appears, will Microsoft come up with tools that properly support it, in Expression Web and Visual Studio? “We have to, it’s as simple as that,” says Quirk, though he adds, “we haven’t said when.”

apple, microsoft

Apple iPad replacing PCs as well as paper?

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Now here’s an article to strike fear into Microsoft. Stuart Sumner reports on iPad trials at the BBC and in the Army. The BBC’s CIO John Linwood says:

We’re seeding the organisation [with the devices]. We put some iPads into production and some into management and other roles to see if people would be able to give up their desktops.

He goes on to say that the iPad may enable paperless meetings.

What makes an iPad better than a laptop or netbook for a meeting? I find it curious, incidentally, that the report refers to replacing desktops rather than laptops.

Well, one reason I have always liked tablets is that they are more interactive and don’t put a barrier (the screen) between you and others. A stylus is actually nice for meetings – good for quick diagrams as well as handwriting. Apple’s iPad lacks the stylus, but has other advantages over Windows tablets – smaller, lighter, instant-on, long battery life, and so on.

Still, the humble netbook at one third of the price will do the job too, better in some ways. You have Excel, for example. Unfortunately it lacks the elegance, usability and desirability of Apple’s device.

Any excuse to justify handing out cool devices, then? Maybe; but there’s no law that says business equipment has to be dull and unpleasant to use.

google, microsoft, open source

Microsoft and the NHS: what went wrong?

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Microsoft UK’s John Coulthard, Senior Director Healthcare and Life Sciences, has posted a comment on the decision by the NHS not to renew its EWA (Enterprise Wide Agreement) with Microsoft. His summary:

The bottom line is the NHS benefited from the productivity gains delivered through a suite of Microsoft software worth in excess of £270m per year. The actual cost to the NHS was £65m per year, delivering a saving of saving of £205m to the NHS and British taxpayers. For the next three years the cost would have risen to £85m as the NHS deploys more and more technology while the National Programme rolls out.

Software supplier whinging at loss of a lucrative contract? Of course; but at the same time I’d be interested to know whether this results in greater expense for UK taxpayers, of which I am one, and what is the real reason for the contract’s termination.

I’d like to think the decision is part of a strategy to end vendor lock-in and promote both competition and use of open source systems; but the truth may be less inspiring.

What are we to make of this report in Computer Weekly which says:

“Out of the blue, the Cabinet Office rejected the cut-down version of the renewal," said a source. "The noise from the top is that they are not sure national agreements work. It will be down to the trusts to make sure they are fully licensed."

One of the odd things reported is that the cut-down agreement was to have cost £21m, I presume annually; but the government is paying an immediate £50m to Microsoft:

The Cabinet Office did agree to pay Microsoft about £50m to cover software used in the previous agreement that was not licensed, but attributed the spend to the last administration’s budget.

That does not sound like a strategy to save money, when you consider the licensing costs now facing NHS trusts who no longer have an agreement in place.

Now, it is possible that the long-term effect will be to reduce lock-in, though that is optimistic; I do not know if any NHS trusts are actually planning to move away from Microsoft’s platform and even if they are, it is not something that can be done quickly. Another scenario is that most of them make their own agreements with Microsoft, the total cost of which exceeds what the EWA renewal would have cost.

Still, the outcome will probably please Google which has its own idea about how to provide IT for healthcare.

Nothing I’ve read really explains the decision and I would like to know more.

amazon, apple, microsoft, mobile, software development

Stats that matter: Android grows in mobile, IE stops declining, eBooks take off

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This should be three blog posts; but you’ve read this news elsewhere. Still, I can’t resist a brief comment on three recent trends.

Browsers

The first is that usage of Microsoft’s Internet Explorer has levelled off after a long period of decline. Microsoft says it is increasing but the numbers are too small to say that with confidence. StatCounter global stats for May to July show slight decline for IE (52.83% –> 52.37%) and FireFox (31.54%->30.88%), with Google Chrome the main beneficiary (8.81%->10.32%).

On this blog Chrome has grown from 4.2% to 12.4% in the last year. IE is still declining: 44.9% in July 09, 39.6% in June 10, and 38.2% in July 10.

My guess is that the success of Windows 7 might have brought back a few FireFox users. The interesting story though is where Chrome will be when it stops growing its share. My second guess is that it will be ahead of FireFox, though that is speculative. It is WebKit though, and I think that will be bigger than Mozilla’s Gecko thanks to adoption by Google, Apple, Adobe and others.

Mobile

Next, Google Android. Nielsen reports that it has pulled ahead of Apple iPhone in the US SmartPhone market; both are behind RIM’s Blackberry though that is in steady decline. RIM is announcing Blackberry 9800, the first on OS 6, later today; but I doubt it will disrupt Android’s growth. The developer angle is that Android is now equal to Apple’s iPad/iPhone in strategic importance, which will be a relief to Adobe – Flash runs on Android but not iPhone.

Android owners lack the satisfaction of Apple iPhone owners. 21% of them are eyeing the iPhone for their next upgrade, whereas only 6% of iPhone owners want Android next. Only 42% of Blackberry owners intend to remain loyal. It is all tending to confirm my speculation back in April that Android is the new Windows.

So in two years time, what will be the market share for RIM, Nokia Symbian/MeeGo, Windows Phone, HP Palm WebOS? It will not be easy for any of them.

eBooks

Finally, eBooks. The Kindle vs iPad vs Nook vs Sony is one story; but the bigger one is that the eBook is happening at last. David Carnoy’s recent articles on Amazon give the background. One is an interview with Amazon’s Ian Freed in which the retailer says eBook sales have tripled in the first quarter of 2010 vs that in 2009, and claims 70-80% of the market. Another looks at what Amazon didn’t say. However the market shares work out though, what matters is that screen, battery and wireless technology are now good enough, and publishers and authors willing enough, for eBooks to become mainstream, with huge implications for the media industry.

microsoft

Dropbox: file sync that works, something for Ray Ozzie to think about

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It all started when I wanted to get a document onto an iPhone. Apple makes this absurdly difficult, so I installed Dropbox, which does cloud synch of up to 2 GB free, more with subscription, across multiple platforms and devices: Windows, Mac, Linux, iPhone, Android, iPad and soon Blackberry.

I mentioned this on Twitter:

installed dropbox – live mesh but cross-platform and without the hassles?

and got several responses:

Dropbox is brilliant, I sync allsorts with it and use it as main storage on my netbook!

and

love that service, I couldn’t even get live sync to sign in!

and

I just updated my dropbox to the 50GB plan. Now have all my stuff synched across 5 macs/pcs + available on my iPhone.  Amazing

Now, Microsoft’s Live Mesh appeared in April 2008 and was meant to synch files across Windows, Mac and mobile, though the mobile client never really appeared. It has now been replaced by Windows Live Sync. There’s still no mobile support, not even for Windows mobile.

Dropbox launched publicly in September 2008 and now has a team of 28 people according to the About page – including the very capable Adam Gross formerly of Salesforce.com.

It seems to be an example of Microsoft having a good idea but being unable to deliver. The reason I mentioned “without the hassle” in my tweet is that Live Mesh always required a reboot and occasionally caused problems afterwards in my experience. Dropbox did not.

Ray Ozzie is Microsoft’s Chief Software Architect and seemed to be a key driver behind Live Mesh when it was announced. At one time it seemed that the technology might play a fundamental role in Microsoft’s efforts to unite cloud and device.

You can sign up for Dropbox free here.

microsoft, mobile, professional, software development

Windows Phone 7 briefing report: no enterprise app deployment at launch

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I attended a Microsoft briefing on Windows Phone 7 (WP7) yesterday. Here’s a quick summary of what interested me.

It does appear to be a decent phone. Unfortunately I’ve not yet received a preview device, but there’s no doubt that the user experience is well ahead of that on previous Windows Mobile devices.

The user interface is distinctive as you have no doubt seen. Microsoft is building strong links with both Facebook and Windows Live, surfaced at various places, and hopes this will be the best phone for social networking. It also hooks into Xbox Live, though it does not enable real-time multiplayer games, only turn-by-turn.

It has Bing maps with GPS support, though I suspect it will not be the equal of Google Maps on iPhone or Android. However, at least Microsoft is not in Apple’s position where it relies on a competitor for this key application.

One significant aspect for both users and developers is Tile Notifications. Each installed app has a tile which the user can install on the Start (home) page. These tiles can display text and image notifications that can be customized for the user. For example, a travel app could show a red alert and a message if a plane was cancelled or delayed. A sports app could show the latest score for your favourite team. However, there is no multi-tasking, so most of the time the app is not even running. How does this work?

The answer is that Microsoft hosts a notification server through which app vendors can push notifications. The app vendor needs to store on its own server any user-specific data, such as which flight she has booked. The app vendor can then push notifications to the user via Microsoft’s service. A more detailed explanation is here.

I like this form of notification since it is non-intrusive for the user. If you do not want to see them at all, you can just remove the tile from the Start page.

Microsoft confirmed that in-browser Silverlight will not work on launch. This strikes me as surprising, since Silverlight is built into the OS. I guess it will come later.

I asked a few questions.

When will we get Windows Phone 7? Microsoft is only saying “for Christmas 2010”.

Will it support tethering? No comment at the moment.

Will there be any way to copy a file from your PC to the device? I thought this would get a straightforward answer, but it did not. I was told that the PC side of WP7 has not been announced yet. However, it will bear some relation to what has been done before for Zune – though the UK still might or might not get the Zune Pass subscription service. Prompted by this discussion, I downloaded the Zune software. It is nicer to use than Windows Media Player, for sure. Why does Microsoft have two free media players, a good one that is reserved for a small niche of US users, and a mediocre one that comes with every version of Windows? You tell me.

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Will there be any way to deploy applications without going through the Marketplace? The answer is mostly “No”, though Microsoft knows this is necessary for corporate apps and says there will be an announcement on the subject later this year. That said, there is a developer portal, intended for testing your apps, where you can specify up to 5 or 10 users who can download and install an app. This is in effect a limited private deployment, though it is not intended for that purpose.

Deploying apps to Windows Phone 7 will be slightly more expensive than it is for Apple’s iPhone. The policies are explained here. You pay $99 to register, which gets you five free submissions, after which it is $19.99 per app. Each registration is limited to five free apps, but there is no limit on paid apps. There is a 70/30 revenue split. The idea is to limit the number of low quality apps. Not a bad thing considering the amount of junk in Apple’s App Store.

apple, hp, iphone, microsoft, mobile, professional, software development

HP will not do Android or Windows Phone 7 smartphones – but what chance for webOS?

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HP’s Todd Bradley, Executive Vice President of Personal Systems and formerly CEO of Palm, was interviewed by Jon Fortt at CNBC. Fortt asks some great questions which mostly get woolly answers, but did get this statement from Bradley:

We will not do a Linux, Android phone. We won’t do a Microsoft Phone … we’ll deliver webOS phones.

I will be interested to see if HP sticks to this commitment. HP is Microsoft’s biggest customer and huge in business systems, but that does not necessarily mean it can make a success of a mobile platform on its own.

Mobile platforms stand (or fall) on several pillars: hardware, software, mobile operator partners, and apps. Apple is powering ahead with all of these. Google Android is as well, and has become the obvious choice for vendors (other than HP) who want to ride the wave of a successful platform. Windows Phone 7 faces obvious challenges, but at least in theory Microsoft can make it work though integration with Windows and by offering developers a familiar set of tools, as I’ve noted here.

RIM Blackberry is well entrenched in the Enterprise and succeeds by focusing on messaging and doing it well. Nokia and Intel will jostle for position with MeeGo.

It is obvious that not all these platforms can succeed. If we accept that Apple and Android will occupy the top two rungs of the ladder when it comes to attracting app developers, that means HP webOS cannot do better than third; and I’d speculate that it will be some way lower down than that.

You have to feel for HP, which has supported Microsoft’s failing mobile platform for many years – with the occasional lapse, remember when it became an OEM vendor for Apple’s iPods? – and now has decided it cannot rely on the company in this area. That is understandable. However, HP is heavily invested in Windows. It may be choosing just the wrong moment to abandon ship; or it may find that doing its own thing with webOS is no better. Google Android would have been a safer though less interesting choice.

microsoft, sharepoint

Microsoft cash cows alive and well, lame ducks still lame

Here is my quick summary of Microsoft’s just-announced quarterly results:

Quarter ending June 30th 2010 vs quarter ending June 30th 2009, $millions

Segment Revenue Change Profit Change
Client (Windows + Live) 4548 +1379 3063 +1134
Server and Tools inc. Azure 4012 +84 1546 +340
Online 565 +64 -696 -111
Business (Office) 5250 +683 3284 +578
Entertainment and devices 1600 +343 -172 -31

What’s notable about these figures? Well, the big-picture Microsoft question is how it is coping with industry transitions, in particular the transition from on-premise servers and desktop software to cloud services and mobile device clients. Of course you can debate the extent and speed of that transition, but I believe it to be real.

The story here is that Microsoft’s traditional products are still amazingly profitable, and that the effort invested in making Windows 7 a decent upgrade from Windows XP or Vista is paying off. Further, Microsoft Office sales actually exceed Windows sales. It does not really surprise me; despite the existence of capable cheaper or free alternatives, I rarely see business PCs that do not have Office installed; and Microsoft is busy locking in Enterprise customers with hooks between Office client and SharePoint server.

On the other hand, Microsoft’s progress in cloud and device looks amazingly bad. The figures are not all that easy to read, since Azure, Microsoft’s cloud platform, is part of the Server and Tools business; and BPOS, the cloud-based Exchange and SharePoint offering, probably sits there too. The “Online” business in the figures covers Bing and MSN, and earns its money primarily from advertising. This part of the business managed to turn in a loss greater than its revenue, which is remarkable considering how successful Google is with that same business model.

Entertainment and Devices is also hard to read. If you read the press release, it turns out that the reason revenue increased was not thanks to the success of Xbox or an unlikely rebound for Zune or Windows Mobile. Xbox actually declined, and so did Windows mobile, and the increase was thanks to increased sales of Windows Embedded:

Non-gaming revenue increased $35 million or 1% primarily reflecting increased sales of Windows Embedded device platforms, offset in part by decreased Zune and Windows Mobile revenue.

Windows Embedded is an interesting story. I don’t know how its figures break down, but I research things such as digital signage and point of service systems from time to time, and there is a lot happening in that space which deserves more attention from the technical press, especially as it directly touches our lives.

Despite the Embedded success, Entertainment and devices also turned in a substantial loss, though nothing like the horrors of Online.

Conclusions? One is not to write off Microsoft; it’s still a highly profitable giant. But the other is that the company desperately needs a big success outside Windows and Office to convince us that it really has a bright future. A sparkling launch for Windows Phone 7 would do nicely.