Category Archives: cloud computing

What will it take to get developers to try Windows Azure? Microsoft improves its trial offer

Microsoft has announced an improved introductory trial for Windows Azure. You can now get:

  • 750 hours of an Extra Small Compute Instance
  • 25 hours of a Small Compute Instance
  • 500MB storage
  • 10,000 storage transactions
  • 500MB in / 500MB out data transfer
  • 1G Web Edition SQL Azure database

The offer lasts until the end of June, after which you will be charged at standard rates. The allowances are I believe per month – note that 750 hours is approximately the number of hours in a month so you can run an extra small instance continuously. This is the main change from the previous trial, which only offered 25 hours of a small compute instance.

You cannot sign up without handing over credit card details.

Further, some of these limits are not really generous. This blog, for example, would chew through those data transfer limits in no time.

Microsoft is also less generous than Amazon, which offers a year of free usage with data transfer of 15GB in and 15GB out per month. Google App Engine is free up to 1GB or persistent storage and about 5 million pages views a month.

I guess Microsoft needs to figure out whether it wants to target mainly enterprise and large-scale applications, or to offer a commodity platform to a broader market. I doubt this offer is aimed at enterprises. After all, serious commercial developers on Microsoft’s platform have MSDN subscriptions, which with premium and ultimate subscriptions already offer inclusive Azure time that is better than this: 7GB in and 14 GB out per month, for example. Startups on the BizSpark scheme also get this allowance.

This offer is for the rest of us then. It is certainly getting easier to try Azure, but is this enough to encourage experimentation? I suspect Microsoft may need to come even closer to what is offered by the competition.

Microsoft’s BPOS password madness driving users to Google Apps

A friend uses Microsoft’s Exchange Online service for his small company. All was going well until one day he found himself locked out of his email. He had no idea why.

The reason, it turned out, was the password policy set by Microsoft and outlined here:

To help maintain security, you must periodically change your password. When you change your password, be aware of the following:

  • You cannot repeat your previous 24 passwords.
  • You must change your password at least once every 90 days.

In addition:

Microsoft Online Services uses an account lockout policy to help protect the accounts of service administrators and end users. The user can try to sign in to the Administration Center or the Sign In application five times. After five failed attempts with an invalid user name or an incorrect password, users are locked out for 15 minutes. This condition cannot be manually reset.

In this case, Microsoft’s PC sign-in applications prompted the user to change his password. He did so. All seemed well, except that his mobile – in which email settings are deeply buried – did not know about the password change and made repeated attempts to collect email. Result: lock-out, and a horrible user experience.

According to this thread, Microsoft has been so besieged with requests to remove the expiration policy that it solved them at a stroke: by refusing them all.

I find this curious. First, it is doubtful whether frequent password changes really enhance security. Users in this case need new non-repeating passwords every 90 days, which means they are more likely to be written down. Remember, you cannot repeat your previous 24 passwords.

Second, it is odd that BPOS admins do not have the ability to disable password expiration policies in their online management tools.

It may seem a small issue, but for some it is a deal-breaker:

At this moment it is not possible to disable password expiration at all. I opened a ticket and technical support told me multiple times they won’t offer that option anymore… It’s disappointing since I lose customers who choose Google Apps over Microsoft Online just because of the password issue.

Apparently this may be fixed in the forthcoming Office 365.

Microsoft’s new President of Server and Tools–Satya Nadella, from Bing division

Microsoft has appointed a new President of Server and Tools to replace Bob Muglia. He is Satya Nadella, 43, and has been leading the Online Services Division, the bit in charge of Bing, MSN and adCenter. Before that, Nadella led Microsoft Business Solutions, focused on the Dynamics CRM application.

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It is a big role, and no doubt it is significant that Nadella has a cloud-oriented background within Microsoft. In his first memo in the new role, Nadella says:

I like to have my head in the clouds and feet on the ground (something I learned from Qi).

I track Microsoft financials in a small way, and have observed that while Muglia’s Server and Tools has turned in stellar figures for several years, the Online Services Division by contrast has delivered large losses.

Then again, competing with Google in search is not easy, and Bing is perhaps doing as well as can be expected.

CEO Steve Ballmer has also announced that Amitabh Srivastava, the well-regarded senior vice president in the Server and Tools Business is leaving Microsoft.

Puzzling moves, which suggest to me significant strategy disagreements between Ballmer and the old Server and Tools leadership.

How Microsoft’s Office Web Apps were written in C# and compiled to JavaScript, maybe

While researching another product I came across this 2009 tweet from Microsoft’s Nikhil Kothari:

Office 2010 web apps – perhaps one of the most ambitious script# projects!

Script# is loosely equivalent to the Google Web Toolkit, but whereas GWT compiles Java to JavaScript, Script# compiles C# to JavaScript. According to the site:

Script# is used extensively by developers within Microsoft building Ajax experiences in Windows Live, Office to name just a couple, as well as by a external developers and companies including Facebook.

I had come across the project before, but was waiting to see if would evolve beyond what looks like a personal project for Kothari. It is hosted on http://projects.nikhilk.net rather than on an official Microsoft domain, and the latest release is 0.6.2. In other words, it does not have the look of a project that you would recommend for production work, interesting though it is. Nor is there much public activity around Script# that I can see, though there is a CodePlex site dedicated to improving its JQuery support.

Seeing Kothari’s tweet though raises several questions.

  • Did Microsoft really use it for Office Web Apps, a high profile project which is a key part of Microsoft’s cloud computing strategy?
  • Is there another, more up-to-date version of Script# that is used internally and which may one day burst into the public arena?
  • How might it impact the Silverlight vs HTML5 debate, if Microsoft comes up with a C# to JavaScript compiler in Visual Studio that lets developers code in .NET but deploy to cross-platform JavaScript?

I am sure there are readers of this blog who know more than I do, so by all means let me know.

Server and Tools shine in Microsoft results – so why is Bob Muglia leaving?

Microsoft released quarterly results yesterday:

Quarter ending December 31 2010 vs quarter ending December 31 2009, $millions

Segment Revenue Change Profit Change
Client (Windows + Live) 5054 -2139 3251 -2166
Server and Tools 4390 412 1776 312
Online 691 112 -543 -80
Business (Office) 5126 612 3965 1018
Entertainment and devices 3698 1317 679 314

Microsoft highlighted strong sales for Xbox (including Kinect) as well as for Office 2010, which it said in the press release is the “fastest-selling consumer version of Office in history.”

Why is Office 2010 selling better than Office 2007? My hunch is that this is a Windows 7 side-effect. New Windows, new Office. I do think Office 2010 is a slightly better product than Office 2007, but not dramatically so. SharePoint Workspace 2010, about which I mean to post when I have a moment, is a big disappointment, with a perplexing user interface and limited functionality.

Windows 7 revenue is smaller than that of a year ago, but then again the product was released in October 2009 so this is more a reflection of its successful launch than anything else.

What impressed me most is the strong performance of Server and Tools, at a time when consolidation through virtualisation and growing interest in cloud computing might be reducing demand. Even virtual machines require an OS licence though, so maybe HP should worry more than Microsoft about that aspect.

I still think they are good figures, and make Server and Tools VP Bob Muglia’s announced departure even more puzzling. Just what was his disagreement with CEO Steve Ballmer?

Server and Tools revenue includes Windows Azure, but it sounds like Microsoft’s cloud is not generating much revenue yet. Here is what CFO Peter Klein said:

Moving on to Server and Tools. For Q3 and the full year, we expect non-annuity revenue, approximately 30% of the total, to generally track with the hardware market. Multi-year licensing revenue which is about 50% of the total, and enterprise services, the remaining 20%, should grow high-single digits for the third quarter and low double-digits for the full fiscal year.

This suggests that 80% of the revenue is from licensing and that 20% is “enterprise services” – which as I understand it is the consulting and enterprise support division at Microsoft. So where is Azure?

Online services, which is Bing and advertising, announced another set of dismal results. Another part of Microsoft’s cloud, Exchange and SharePoint online, is lost somewhere in the Business segment. Overall it is hard to judge how well the company’s cloud computing products are performing, but I think it is safe to assume that revenue is tiny relative to the old Windows and Office stalwarts.

Windows Phone 7 gets a mention:

While we are encouraged by the early progress, we realize we still have a lot of work ahead of us, and we remain focused and committed to the long-term success of Windows Phone 7.

It looks like revenue here is tiny as well; and like most corporate assertions of commitment, this is a reflection of the doubts around Microsoft’s mobile strategy overall: how much of it is Windows Phone 7, and how much a future version of full Windows running on ARM system-on-a-chip packages?

Still, these are good figures overall and show how commentators such as myself tend to neglect the continuing demand for Windows and Office when obsessing about a future which we think will be dominated by cloud plus mobile.

How is Windows Azure doing? Few mission critical apps says Microsoft

I attended an online briefing given by Azure marketing man Prashant Ketkar. He said that Microsoft is planning to migrate its own internal systems to Azure, “causing re-architecture of apps,” and spoke of the high efficiency of the platform. There are thousands of servers being managed by very few people he said – if you visit a Microsoft datacenter, “you will be struck by the absence of people.” Some of the efficiency is thanks to what he called a “containerised model”, where a large number of servers is delivered in a unit with all the power, networking and cooling systems already in place. “Just add water, electricity and bandwidth,”, he said, making it sound a bit like an instant meal from the supermarket.

But how is Azure doing? I asked for an indication of how many apps were deployed on Azure, and statistics for data traffic and storage. “For privacy and security reasons we don’t disclose the number of apps that are running on the platform,” he said, though I find that rationale hard to understand. He did add that there are more than 10,000 subscribers and said it is “growing pretty rapidly,” which is marketing speak for “we’re not saying.”

I was intrigued though by what Ketkar said about the kinds of apps that are being deployed on Azure. “No enterprise is talking about taking a tier one mission critical application and moving it to the cloud,” he said. “What we see is a lot of marketing campaigns, we see a lot of spiky workloads moving to the cloud. As the market start to get more and more comfortable, we will see the adoption patterns change.”

I also asked whether Microsoft has any auto-scaling features along the lines of Amazon’s Elastic Beanstalk planned. Apparently it does. After acknowledging that there is no such feature currently in the platform, though third-party solutions are available, he said that “we are working on truly addressing the dynamic scaling issues – that is engineering work that is in progress currently.”

Amazon’s Elastic Beanstalk auto-scales your cloud application

Amazon has announced Elastic Beanstalk, which lets you deploy an application to Amazon’s EC2 (Elastic Compute Cloud) and have it scale up or down, by launching or terminating server instances, according to demand. There is no additional cost for using Elastic Beanstalk; you are charged for the instances you use.

Here is a dialog from the control console that says a lot about how the new service works:

image

As you can see, you can specify both a minimum and a maximum instance count, where the number is between 1 and 10,000. You can also control the “Trigger”, the metric that makes Elastic Beanstalk create or terminate instances.

Currently Elastic Beanstalk is for Java applications running on the Apache Tomcat application server, on a standard Amazon Linux virtual machine. However, the following comment in the FAQ indicates that Amazon is investigating other platforms:

Yes. Elastic Beanstalk is designed so that it can be extended to support multiple development stacks and programming languages in the future.

The innovation here is not so much in the technology, which stiches together a number of existing services, but rather in how easy and cheap it is to get started. The cost of entry is almost nothing; in fact, Amazon says you can run Elastic Beanstalk on its free usage tier, for a low-use application. Even I you expect it to remain low-use Elastic Beanstalk provides some other useful features like health monitoring.

It seems to me that this new service is cloud deployment as it should be: removing the administrative burden of scaling your application according to demand. Other platforms like Google App Engine also do this, but with more restrictions on how you design your application. Platforms like Microsoft Windows Azure let you scale your application, but you have to log into the console and spin instances up or down yourself.

One final observation: despite considerable unhappiness in the Java community about the way Oracle is managing the platform, there are still excellent reasons to use it, and Amazon has just provided one more.

Bob Muglia leaving Microsoft, CEO Steve Ballmer searching for new cloud leadership

Microsoft has announced that Bob Muglia, President of Server and Tools, is leaving Microsoft.

In his memo, Steve Ballmer says:

Bob Muglia and I have been talking about the overall business and what is needed to accelerate our growth. In this context, I have decided that now is the time to put new leadership in place for STB. This is simply recognition that all businesses go through cycles and need new and different talent to manage through those cycles.

It is always hard to tell from the outside, but in my encounters Muglia has been among the most articulate and confident of Microsoft’s top executives. I have also noticed in my regular look at Microsoft’s financials that the Server and Tools business has performed consistently well for as long as I can remember.

Most recently, Muglia took over the Azure business and seemed to know where he was going with it. He is also responsible for developer tools, and while his remarks about Silverlight at Microsoft’s PDC in November were disappointing to developers on that platform, they showed a clear sense of direction.

In this context, it seems surprising that Ballmer is in search of “new and different talent”. It does sound as if Ballmer and Muglia do not see the future of the cloud business – which is the focus of the memo – in the same way.

The key question: in what way did Ballmer and Muglia’s vision differ? I guess we will get some more clues as today’s news is discussed.

Update: Mary Jo Foley has posted Bob Muglia’s internal email to his team:

Later this year, I’m moving on to new opportunities outside of Microsoft, so I wanted to take a few minutes to share with you what’s important to me in life and leadership.

The foundation of who I am is based on living with integrity. Integrity requires principles, and my primary principle is to focus on doing the right thing, as best I can. The best thing, to the best of my ability, for our customers, our products, our shareholders, and of course, our people.

Just sugar, or did Muglia feel that staying at Microsoft would compromise those principles?

Since the announcement, the reaction across the industry has shown the high regard in which he is held, and bewilderment at why he is being let go. Here’s Redmonk analyst James Governor on Twitter:

Another exit: Microsoft server chief Muglia leaving company normally i say so what but this is TERRIBLE for microsoft

Ten big tech trends from 2010

This was an amazing year for tech. Here are some of the things that struck me as significant.

Sun Java became Oracle Java

Oracle acquired Sun and set about imposing its authority on Java. Java is still Java, but Oracle lacks Sun’s commitment to open source and community – though even in Sun days there was tension in this area. That was nothing to the fireworks we saw in 2010, with Java Community Process members resigning, IBM switching from its commitment to the Apache Harmony project to the official OpenJDK, and the Apache foundation waging a war of words against Oracle that was impassioned but, it seems, futile.

Microsoft got cloud religion

Only up to a point, of course. This is the Windows and Office company, after all. However – and this is a little subjective – this was the year when Microsoft convinced me it is serious about Windows Azure for hosting our applications and data. In addition, it seems to me that the company is willing to upset its partners if necessary for the sake of its hosted Exchange and SharePoint – BPOS (Business Productivity Online Suite), soon to become Office 365.

This is a profound change for Microsoft, bearing in mind its business model. I spoke to a few partners when researching this article for the Register and was interested by the level of unease that was expressed.

Microsoft also announced some impressive customer wins for BPOS, especially in government, though the price the customers pay for these is never mentioned in the press releases.

Microsoft Silverlight shrank towards Windows-only

Silverlight is Microsoft’s browser plug-in which delivers multimedia and the .NET Framework to Windows and Mac; it is also the development platform for Windows Phone 7. It still works on a Mac, but in 2010 Microsoft made it clear that cross-platform Silverlight is no longer its strategy (if it ever was), and undermined the Mac version by adding Windows-specific features that interoperate with the local operating system. Silverlight is still an excellent runtime, powerful, relatively lightweight, easy to deploy, and supported by strong tools in Visual Studio 2010. If you have users who do not run Windows though, it now looks a brave choice.

The Apple iPad was a hit

I still have to pinch myself when thinking about how Microsoft now needs to catch up with Apple in tablet computing. I got my first tablet in 2003, yes seven years ago, and it ran Windows. Now despite seven years of product refinement it is obvious that Windows tablets miss the mark that Apple has hit with its first attempt – though drawing heavily on what it learnt with the equally successful iPhone. I see iPads all over the place, in business as well as elsewhere, and it seems to me that the success of a touch interface on this larger screen signifies a transition in personal computing that will have a big impact.

Google Android was a hit

Just when Apple seemed to have the future of mobile computing in its hands, Google’s Android alternative took off, benefiting from mass adoption by everyone-but-Apple among hardware manufacturers. Android is not as elegantly designed or as usable as Apple’s iOS, but it is close enough; and it is a relatively open platform that runs Adobe Flash and other apps that do not meet Apple’s approval. There are other contenders: Microsoft Windows Phone 7; RIM’s QNX-based OS in the PlayBook; HP’s Palm WebOS; Nokia Symbian and Intel/Nokia MeeGo – but how many mobile operating systems can succeed? Right now, all we can safely say is that Apple has real competition from Android.

HP fell out with Microsoft

Here is an interesting one. The year kicked off with a press release announcing that HP and Microsoft love each other to the extent of $250 million over three years – but if you looked closely, that turned out to be less than a similar deal in 2006. After that, the signs were even less friendly. HP acquired Palm in April, signalling its intent to compete with Windows Mobile rather than adopting it; and later this year HP announced that it was discontinuing its Windows Home Server range. Of course HP remains a strong partner for Windows servers, desktops and laptops; but these are obvious signs of strain.

The truth though is that these two companies need one another. I think they should kiss and make up.

eBook readers were a hit

I guess this is less developer-oriented; but 2010 was the year when electronic book publishing seemed to hit the mainstream. Like any book lover I have mixed feelings about this and its implications for bookshops. I doubt we will see books disappear to the same extent as records and CDs; but I do think that book downloads will grow rapidly over the next few years and that paper-and-ink sales will diminish. It is a fascinating tech battle too: Amazon Kindle vs Apple iPad vs the rest (Sony Reader, Barnes and Noble Nook, and others which share their EPUB format). I have a suspicion that converged devices like the iPad may win this one, but displays that are readable in sunlight have special requirements so I am not sure.

HTML 5 got real

2010 was a huge year for HTML 5 – partly because Microsoft announced its support in Internet Explorer 9, currently in beta; and partly because the continued growth of browsers such as Mozilla Firefox, and the WebKit-based Google Chrome, Apple Safari and numerous mobile browsers showed that HTML 5 would be an important platform with or without Microsoft. Yes, it is fragmented and unfinished; but more and more of HTML 5 is usable now or in the near future.

Adobe Flash survived Apple and HTML 5

2010 was the year of Steve Jobs’ notorious Thoughts on Flash as well as a big year for HTML 5, which encroaches on territory that used to require the services of a browser plug-in. Many people declared Adobe Flash dead, but the reality was different and the company had a great year. Apple’s focus on design and usability helps Adobe’s design-centric approach even while Apple’s refusal to allow Flash on its mobile computers opposes it.

Windows 7 was a hit

Huge relief in Redmond as Windows 7 sold and sold. The future belongs to mobile and cloud; but Windows is not going away soon, and version 7 is driving lots of upgrades as even XP diehards move over. I’m guessing that we will get first sight of Windows 8 in 2011. Another triumph, or another Vista?

Microsoft’s muddled licensing for Office Web Apps

I’ve been reviewing Microsoft’s Small Business Server 2011 – mainly the standard edition as that is the one that is finished. The more interesting cloud-oriented Essentials version is not coming until sometime next year.

In its marketing [pdf] for SBS 2011 Microsoft says:

Get things done from virtually wherever and whenever. With Office Web Apps (included in SharePoint Foundation 2010), users can view, create, and edit documents anyplace with an Internet connection.

This appears to be only a half-truth. You can install Office Web Apps into SharePoint Foundation 2010, but it is not included in a default install of SBS 2011 Standard, and as far as I can tell the setup for it is not on the DVD. If you try to download it, you will find it is only available through the Volume Licensing Service Center, and that you require a volume license for Microsoft Office to get it. You can also get it through TechNet, but this is for evaluation only.

The Office Web Apps site states:

Business customers licensed for Microsoft Office 2010 through a Volume Licensing program can run Office Web Apps on-premises on a server running Microsoft SharePoint Foundation 2010 or Microsoft SharePoint Server 2010.

and it also appears that each user requires a volume license for desktop Microsoft Office in order to use it. In other words, the Client Access License for Office Web Apps is a volume license for Office. You cannot purchase a volume license for 5 users, and then have everyone in your 50-person organisation use it.

This approach to licensing makes no sense. In fact, I’m not sure it is even internally consistent. Part of the web app concept is that you could, if need be, walk up to a PC in an internet cafe, log in to SharePoint, and make a quick edit to a Word document. You are not going to ask the management “is this machine correctly licensed for Office Web Apps?”

What if you are using Linux, or an Apple iPad (it almost works), or a RIM PlayBook, or some other device on which Office cannot be installed? These are scenarios where Office Web Apps is particularly useful; Microsoft cannot expect users to buy a license for desktop Office for machines which cannot run it.

Note Office Web Apps applications are severely cut-down in comparison to the desktop editions. It is not even close to the same thing. Further, Microsoft lets anyone in the world use Office Web Apps for free – provided it is on SkyDrive and not on a locally installed SharePoint.

Microsoft is also happy to give users of Office 365, the forthcoming hosted version of server apps including SharePoint, access to Office Web Apps:

Work from virtually any place and any device with the Office Web Apps

I’m guessing that somewhere in Microsoft the powerful Office group is insisting that Office Web Apps is a feature of the desktop product. Anyone else can see that it is not; it is a feature of SharePoint. Excluding it from SBS 2011 by default does nothing except to complicate matters for admins – and it is a fiddly install – thus reducing the appeal of the product.

Incidentally, I see nothing unreasonable about Microsoft charging for an on-premise install of Office Web Apps. But it should be licensed as a web application, not as a desktop application.

For more on this see Sharon Richardson’s post and Susan Bradley’s complaint.