Category Archives: apple

apple, retro

My tribute to Jack Tramiel, Commodore PET and the Atari ST

Jack (or Jacek) Tramiel has died at the age of 83. He was born in Poland, survived Auschwitz, and emigrated to the USA in 1947. He founded a typewriter import company called Commodore Business Machines, which transitioned into digital calculators and then a computer called the Commodore PET.

This was my first computer, which I acquired second hand.

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I had an external disk drive that was almost as large as the computer itself. There was a word processor called WordCraft that was rather good, though you could only fit a page of A4 into the 32K of RAM. A spreadsheet called VisiCalc that was excellent. And a database manager whose name I forget that was terrible.

The great thing about the PET was that you had to program it. BASIC was in ROM, and in essence when the computer started up it said to you “write some code.”

You could also get a book called The Pet Revealed which indexed every address and what it did. This was a computer you could actually understand.

Tramiel left Commodore in 1984, after a triumph with the bestselling Commodore 64. He acquired the video game company Atari from Warner Communications. In 1985 Atari released a 16-bit computer called the Atari ST, based on the Motorola 68000 CPU.

atari-st
Picture © Bill Bertram, 2006

The Atari ST was my second computer. At the time, the choice was between the Atari ST, the Commodore Amiga, the Apple Macintosh, or a PC.  The Mac was too expensive, and the PC was both expensive and looked out-of-date with its character-based user interface. The ST (or “Jackintosh”) won over the Amiga for my purposes (mainly word processing) thanks to its excellent high-resolution 640 x 400 mono monitor and low price. I was sold.

The ST proved a great choice. There were many superb applications, and ones which come to mind are Protext, Signum, Superbase, Notator, Calamus, Logistix, Degas, Neodesk; and for gaming Dungeon Master, Populous, Falcon and more. I still have it in the loft though I really should find a better home for it.

The ST was also well supported for programming. I used mainly GFA Basic and HiSoft C. There was also an innovative game creator called STOS.

Admittedly there was a touch of “held together with string and glue” about the ST which I suspect was to do with Tramiel’s personality and desire to prioritise bringing value to the mass market. That said, my 1040STE in the loft still works so I cannot complain.

I learned a lot and achieved a lot with Tramiel’s computers. Thank you Jack Tramiel.

apple, audio, reviews, smartphones, tablets

Audyssey Lower East Side speakers: remarkable sound quality in a compact package complete with DAC

Audyssey is a US company best known for its audio processing technology, as found in high-end home cinema receivers and the like. Recently the company has turned its attention to home audio, and now has a range with a couple of iPod/iPhone audio docks and these powered speakers, engagingly named “Lower East Side” (LSE), this being a tribute to a Manhattan neighbourhood which Audyssey says is “the stomping ground for bands propelling cutting-edge music at venues like CBGB, ABC No Rio and Arlene’s Grocery.”

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Audyssey is a company with attitude. You can expect that:

  • Audio quality will be high
  • Design will be individualistic but clean and uncomplicated
  • Products are for the modern listener equipped with Apple devices and the like, no CD player in sight
  • Prices will be at the premium end of the market

On that last point: do not write these off as too expensive until you have heard them. Yes, they are expensive compared to say a pair of Creative Inspire T10s (about 20% of the price) or Gigaworks T20 (about one third the price). Bear in mind though that the LESs have a built-in DAC and sound good enough than with something like a Mac Mini and nothing more you have a respectable and very compact home audio system.

What’s in the box

Inside the sturdy box you will find two powered speakers with integrated metal stands, each around 23cm (9 in) high and 12.4 cm (4.9in) wide including the stand. There is also a chunky power supply, a 3.5mm audio cable, a further cable that connects the two speakers, and a quick-start manual.

Connections are simple. The right-hand speaker has both optical and analogue audio inputs, plus a power socket. It also has a speaker output which you connect to the left-hand speaker with the supplied cable.

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Now attach a device with an audio output, and play.

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On the front of the right-hand speaker you will find a volume control which also switches the unit between standby and on. You do this by depressing the control, so when you turn it back on the volume remains as it was last set – a thoughtful detail.

Sound quality

The sound quality is remarkable. The aspect that is most surprising is the bass: put simply, these speakers sound much larger than they really are. The bass is not bloated or boomy though, especially if you use the digital input which I recommend.

I played Sade’s song By Your Side from Lover’s Rock. This song is characterised by deep bass which contrasts with Sade Adu’s silky clear vocals. On lesser systems the whole thing turns to mush, but this sounds great on the LESs. So does Prodigy’s Voodoo People, which depends on pounding bass for its potency.

The Miles Davis classic Kind of Blue is well conveyed, with piano that sounds like piano, the bass melodies easy to follow, and breathy trumpet that transports you back to the fifties studio where it was recorded (I seldom hear modern recordings that sound as good).

Any flaws? Well, you need to be realistic about the absolute volume level you can get from these things. They go loud enough for most listening, but you really want to rock out or party, look elsewhere. I would also worry about the longevity of the units if you max them out for long periods; though those fears may be unfounded.

The bass is prominent but not excessive in my view, unless you site them in a corner that further emphasises the bass, in which case you may find it too much.

I compared the LESs to a more expensive separates system with full-range floorstanding speakers. The LESs survived the comparison with credit; but you can hear how the vocals sound small and boxy relative to the large setup.

That said, when I was playing the LESs someone who came into the room was not sure whether the small or the large system was on; they are that good.

I compared the sound of the digital versus the line-in input. It goes without saying: if you use the line-in, then the quality is constrained by the quality of the DAC and pre-amplifier which precedes it. Attach a smartphone or MP3 player, for example, and it will probably be less good than the DAC in the LESs. Then again, most of these devices do not have a digital output so you have to make the best of it.

I used the Squeezebox Touch, which has a high quality DAC of its own, for a fairer comparison. It is hard to be sure, but to my ears the line-in option was slightly less clear than the digital, and slightly more bass-strong. My preference is for the digital connection.

Technical details

The supplied leaflet does not tell you much about the specifications. There are more details on the box:

  • Two silk-dome tweeters
  • Two 3.5” woofers
  • Two 4” passive bass radiators

These bass radiators are the secret of the LES’s extended bass. They occupy a large part of the back panel on each speaker:

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Note that these are not active speakers; they are correctly described as powered speakers because they have a built-in amplifier but the crossovers are passive, and the left-hand speaker receives an amplified signal from the right.

That said, in the hands of audio engineers a design like this has some of the advantages associated with an active loudspeaker. In particular, the amplifier can be designed specifically for the transducers, whereas a separate amplifier has to be designed to work with whatever speakers happen to be connected. This is especially true if you use the built-in DAC, allowing the integrated electronics to handle the entire analogue chain.

Audyssey revealed a few further details on its web site:

The LES speakers have passive crossovers.  We don’t list the amplifier power because it is meaningless in a powered speaker–it only has meaning in stand-alone amplifier.  The speakers are rated to produce 95 dB SPL at 1 m listening distance.  The optical input accepts PCM signals up to 24 bits/48 kHz.  Audyssey Smart Speaker technology is used to design the speaker driver, enclosure, and amplifier in conjunction with Audyssey EQ, Dynamic EQ and BassXT technologies.

I was interested in the remarks about high resolution PCM input. What about the common 24/96 format? I tried a 24/96 signal and the good news is that it played fine. Whether that means that the DAC actually fully supports 24/96, or whether it is played at 24/48 resolution, I do not know. I doubt that the difference would be audible.

Worth noting: both inputs are active all the time. This can be a good thing, if for example you want two sources plugged in, but only if you are careful not to play them both at once!

Annoyances

There are a few. One is that the speakers have an auto-standby feature, which kicks in if you stop playing music for a while. There is no auto-on though, so you have to get up and turn them on: fine if they are on your desk, but irritating if you are sitting at the other end of the room.

A remote volume control would be nice (and would deal with the standby problem too). That said, in most cases you have a volume control on the input that you can adjust remotely, but this is not always the case.

The line-in needs a relatively high signal level in order to make use of the full volume of which the speakers are capable.

The power supply is not universal. This means you cannot buy these in the USA but use them in the UK, for example, unless you get a new power supply or step-down transformer. The power supply is also rather bulky, for which there may be good audio reasons, but it detracts from the compactness of the design.

Conclusions

Despite a few niggles, the sound quality on offer is extraordinary for the size of these speakers; they are the best speakers of this type which I have heard. If you want something to sit on your desk plugged into a Mac or PC, but without compromising sound quality, these are ideal. They also make a great companion to a Squeezebox Touch or similar: all your music, in good quality with little clutter.

 

apple, mobile

Apple breaks web storage in iOS 5.1, does not care about web apps?

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Many iOS apps which rely on web storage APIs for persistent data have been broken by the recent upgrade to iOS 5.1. The issue affects apps built with PhoneGap or others which use WebKit APIs to store data. The affect for users is that they lose all their data after the upgrade. For example, it sounds like the issue has hit this app:

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Another developer says:

My statistics show users abandoning ship as their settings are wiped over and over, after each app restart.
This is a critical error that must be patched as soon as possible. Remember there’s also a delay from Apples app approval process to consider.

Put more precisely, WebKit used to store its local databases in Library/WebKit which is a location that the OS regards as persistent and which is backed up to iCloud. In iOS 5.1 this data is stored in Library/Caches which means it is regarded as temporary and likely to be deleted. The W3C Candidate Recommendation says of localStorage:

User agents should expire data from the local storage areas only for security reasons or when requested to do so by the user.

An embedded browser is not quite the same as a web browser though, and if you are using SQLite in Webkit then that falls outside the W3C HTML 5 API since Web SQL is no longer included.

The issue is complicated in that there also seems to be a bug, described here, which causes data to be lost after upgrading an app to a newer version; and there are problems with actual web apps as well as with apps that use an embedded UIWebView.

PhoneGap is fixable in that it can call native APIs and there is work going on to implement this. The danger is that more platform-specific code undermines the cross-platform benefits.

Discussions on the Apple developer forums during the beta period for 1OS 5.1 show that Apple was aware of the issue and that it is by design. The impression given is that Apple was annoyed by the number of apps using web storage to speed up their apps (whether web or native) rather than just storing customer-created content, and felt it was imposing too much burden on the constrained storage space in an iOS device.

It does not help that there is no way to increase the storage in an iPad or iPhone other than by replacing it with a newer one with more memory.

The problem is a real one, but you cannot escape the impression that Apple considers solutions like PhoneGap, or even web apps that behave like local apps, as a kind of workaround or hack that is to be discouraged in favour of apps written entirely with the iOS SDK.

Apple benefits from true native apps as they are more likely to be exclusive to its platform, and must be sold through the App Store with a fee to Apple.

The official Data Storage Guidelines for iOS are here.

apple, development, facebook, google, internet, itunes, javascript, mobile, Web, web authoring

Financial Times thrives on HTML 5, paywall, and snubbing Apple iTunes

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I spoke to Rob Grimshaw, Managing Director of FT.Com, shortly after Mobile World Congress in Barcelona, where the FT web app won an award for “Best Mobile Innovation for Publishing”.

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I was interested in speaking to Grimshaw for two reasons.

First, the FT is a publication which has successfully managed the transition from print to online. The latest published results , for the first half of 2011, report that FT Group sales were up 7% and profits up 10%, “enhanced by digital subscriptions.”

Second, the FT took the initiative to bypass Apple’s app store with its onerous subscription terms by remaking its app as HTML5, as reported here .
The award “was the icing on the cake for the whole process,” Grimshaw told me. “When we abandoned the native app and stepped out of iTunes, it was a big commercial gamble, and it was a rueful moment as well because we’d created a beautiful native app and won an Apple design award.”

Was the FT move all about subscription fees, or were there other factors? “It was not all about Apple,” said Grimshaw. “Certainly their 30% tax on subscriptions didn’t make sense to us, because we already have our own platform so why pay somebody else to use their platform? Second, they would have owned the relationship with the customer. That’s important for various reasons, but for example it makes it difficult to manage churn, which is a crucial aspect of a subscription business.

“There were some other reasons. The mobile market would have been problematic if we had to keep developing all our applications for many different  operating systems. The overhead is enormous. It doesn’t stop once you’ve launched the app, you have to keep ugrading and changing.

“HTML 5 offers a way out of that headache by producing code that runs across multiple platforms.

“When you add all of that together, it seems to be smart to go the HTML 5 route even though it was technologically risky because at the time nobody else had done it.”

So what has been the impact of the web app versus the native app?

“A lot of people said, if we leave iTunes we’ll disappear from the world. We haven’t found that to be the case. In the four month period after we launched the web app, from June through to October 2011, our traffic on the iPad and the iPhone increased by over 50%. 1.7 million people have now visited the web application, more than ever downloaded our old iPhone and iPad app combined.

“We have many tools and techniques which help us to promote and build audience in the browser, and they work just as effectively for the web app as they do for our normal web sites.”

Is the success of the web app a reflection of the type of app, which is content-dominated, or will web apps dominate more generally in the mobile space?

“I think that HTML 5 will dominate. The buzz around HTML 5 at Mobile World Congress reinforced that view. It feels to me that there is an unstoppable momentum behind it,” said Grimshaw, mentioning PhoneGap-style native wrappers as well as pure web apps. “The counter argument is that for some of the new features of phones and tablets you have to use native code. However, I think 90% of applications don’t need that kind of support. We produce a very sophisticated app, and HTML 5 covers all the functions that we would ever need to use.”

“Once people discover what they can do within the browser they will start thinking why would you develop in native when it creates all of these headaches.”

As form factors become more varied, do you see a convergence between what you do for mobile and what you do for the wider internet?

“I can see them coming together. I can imagine a day where a single set of HTML 5 code can power our site across the full range of smartphones, tablets and desktop. The only obstacle is that so many browsers on the desktop don’t support HTML 5 fully.

“That doesn’t make all the contexting go away. Now with our mobile development we are dividing screen sizes into four buckets, and the thinking is that we will have to design for those four screen sizes. Device manufacturers are going to carry on producing a device to occupy every possible niche, and as publishers we have to cope with that.”

How important is cloud and mobile to your business, what new opportunities does it offer?

“Mobile is incredibly strategically important. I’m personally convinced that mobile will be the main distribution channel for news in the future. People’s lives don’t stop when they leave their desks or exit their houses. They want to carry on their friendships, their business, their reading. If you have a powerful mobile device that can deliver that, you’re going to gravitate to that device, and pretty soon it does become the main channel.

“We already see the audience migrating onto mobile. About 20% of our page views now come from mobile devices. That could be over half within three years. Figuring out how to present our content, sell our subscriptions, deliver our advertising on mobile devices is hugely important.

“It’s a shift on a tectonic scale. For publishers this is a bigger shift than the shift from print to desktop, and it’s happening faster.

“It does create new opportunities as well. We have a new sales channel, we’re now selling our subscriptions through mobile devices. 15 to 20% of our new digital subscriptions every week are sold directly through mobile devices.

“It gives us the potential to reach new audiences. We’ve seen some good evidence from the mobile operators to show that our audience from mobile is much younger that our audience on desktop or on print. Devices are helping us to reach younger audiences and recruit readers who might be with us for the rest of their lives.”

What about social media and the relationship with the big web portals, Google, Facebook, Twitter?

“I see social media as a parallel trend to mobile. Mobile is the desire of people to take content with them physically. Social media is about the desire of people to take content with them virtually, and equally powerful.

“On the advertising side I find social media a little alarming because of scale. Facebook has a trillion page views a month, which makes them 400 times bigger than the BBC and 1500 times bigger than the New York Times. It’s scale which is unimaginable for most publishers, and they have tremendous insight into their audience. That’s a potent cocktail. And every time someone shares an FT article on Facebook, an extra bit of data builds up on their side that tells them about our readers.

“On the subscription side though it is all positive and they can be powerful sales channels for us. We have big communities in social media, 300,000 odd on Facebook, 1.2 million Twitter followers, and these are to some extend self-selecting marketing audiences, people who stuck up their hand and said we’re interested in the FT.

“We also believe we can find ways to allow people to consume content in the social media environment if they are subscribers. We’re working on finding ways to do that.”

What do you think of paywalls versus free content for newspapers on the web? Does the paywall only work because the FT is a niche publication, albeit a large niche?

“We are very much on the paywall side and unashamedly so, we think our content has tremendous value and people do not object to paying for it. We now have 270,000 digital subscribers and that compares to our newspaper circulation which is around 330,000, so we’ve been successful in building up a paying audience in digital which is now pretty close in scale to our paying audience. It’s been an enormously success business venture for us.

“When you look at the publishers that are giving all their content away, the reason they are giving it all away is in order to build up a bigger audience for advertising. But the scale of the competition in the advertising market is so huge that actually it is a fruitless exercise, unless you can acquire a scale which will give you billions of page views a month. It’s very hard to see how you can build a decent business just from online advertising. The numbers don’t stack up.

“My message to other publishers is not necessarily that you have got to have a paywall, but is that you probably need other ways to make money, other than online advertising.”

apple, cloud computing, microsoft, mobile, professional

Tablets will be bigger than PCs. Are you ready?

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Apple’s CEO Tim Cook spoke at the Goldman Sachs Technology Conference yesterday; Macrumors has what looks like a full transcript. Do not expect hot news; there is little or nothing in the way of announcements. It is interesting though as a recap of how Apple sees its future: iPad, iPhone, iCloud, Apple TV, maybe some future huge acquisition financed by its cash pile.

This is what stands out for me:

From the first day it shipped, we thought that the tablet market would become larger than the PC market and it was just a matter of the time it took for that to occur. I feel that stronger today than I did then.

I agree. The reasons are similar to those that caused laptops to outpace desktops. Mobility and convenience trump the better computing value you get in a desktop PC. Note: we still use desktops, and both desktops and laptops will continue to sell, but in smaller quantity.

Although you can list numerous reasons why tablets are not good enough – no keyboard, small storage capacity, underpowered for cutting-edge gaming, not really expandable, favourite apps not yet available, and more – none of these is sufficient to prevent the tablet taking over in the majority of cases.

You can have a keyboard if you want; build it into the case. Storage is increasing all the time, and we have the cloud. Graphics power is increasing all the time. Most people are happy to sacrifice expandability for the simplicity and reliability of a tablet. If your favourite app is not yet available, it soon will be; or else an equivalent will appear that replaces it.

Tablet benefits? Cost, no flappy screen, light and small, designed for ease of use, reliability of an appliance versus a computer for starters.

In itself, the move from one type of computing device to another is no big deal. The reason this one is such a deep change is because of other factors. I will list three:

  • The lock down

    Pioneered by Apple, this is the idea that users should not have full access to the operating system on their device in almost any circumstances. The lock down is a cost and a benefit. The benefit: resilience against malware, greater reliability. The cost: loss of control, loss of freedom, handing over even more power to those who do have full access, primarily the operating system vendor. Where UEFI secure boot is enabled, it is not even possible to boot to an alternative operating system.

  • The store

    Hand in hand with the lock down is the store, the notion that apps can only be installed through the operating system vendor’s store. This is not a universal tablet feature. Apple’s iPad has it, Microsoft’s forthcoming Windows 8 on ARM has it, Android devices generally let you enable “unknown sources” in order to install apps via a downloaded package, though sometimes this option is missing. Further, both Apple and Microsoft have schemes whereby corporates can install private apps. Still, the consequence of the lock down is that the ability to install apps freely is something which can be tuned either way. Since store owners take a cut of all the business, they have have a strong incentive to drive business their way.

    I have never believed Apple’s line that the iTunes store is intended as a break-even project for the convenience of its hardware customers.

  • The operating system

    I am at risk of stating the obvious, but the fact that most tablets are iPads and most non-Apple tablets are Android is a monumental shift from the Windows-dominated world of a few years back. Can Microsoft get back in this game? I am impressed with what I have seen of Windows 8 and it would probably be my tablet of choice if it were available now. The smooth transition it offers between the old PC desktop world and the new tablet world is compelling.

    That said, this cannot be taken for granted. I watched someone set up a new Android tablet recently, and was interested to see how the user was driven to sign up for a variety of services from Google and HTC (it was an HTC Flyer). Devices will be replaced, but accounts and identities are sticky. Users who switch devices may face having to move documents to a different cloud provider if they know how, re-purchase apps, figure out how to move music they have purchased, re-buy DRM content. A big ask, which is why Microsoft’s late start is so costly. At best, it will be a significant player (I think it will be) but not dominant as in the past.

    Late start? Did not Bill Gates wave a slate around and predict that it would be the future of the PC back in 2001:

    "So next year a lot of people in the audience, I hope, will be taking their notes with those Tablet PCs … it’s a PC that is virtually without limits and within five years I predict it will be the most popular form of PC sold in America."

    Right idea, wrong execution. Microsoft tried again with Origami, the ultra mobile PC, a device that was so obviously flawed that everyone knew it would fail. My belief is that Microsoft, helped by Apple’s example, has a tablet concept that works this time round, but nevertheless the history is discouraging.

    One reason for the relative failure of the Tablet PC and the complete failure of Origami was price. Microsoft’s business model depends on selling software licenses, whereas Apple mostly bundles this cost into that of the hardware, and Android is free. Price of the first Windows 8 tablets is unknown, but could again prove to be a problem.

    Interesting to debate; but however it shakes out, Windows-only is not coming back .

It follows that as tablet use continues to grow, both business and consumer computing are transforming into something different from what we have become used to. Considering this fact, it would be interesting to analyse affected businesses in terms of how ready they are for this change. It would be fascinating to see companies ordered by some kind of tablet readiness index, and my guess is that those towards the bottom of that hypothetical list are in for a nasty shock.

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apple, mobile, tablets

Where are the tablets for Windows 8 Consumer Preview?

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Microsoft will deliver Windows 8 Consumer Preview shortly, probably on February 29th, since it has been promised by the end of this month and there is a launch event at Mobile World Congress.

The Windows Consumer Preview, the beta of Windows 8 on x86/64, will be available for download by the end of February. This next milestone of Windows 8 will be available in several languages and is open for anyone to download.

says Windows President Steven Sinofsky

The name of the preview suggests that Microsoft intends this release to be broadly downloaded and tried, in contrast to the developer preview with its more specialised role.

In preparation for the preview I looked around for a suitable tablet on which to test it – noting that it must be a Intel x86 or x64 tablet, since the ARM build (WOA) is not for general release, but only for manufacturers.

WOA will not be available as a software-only distribution, so you never have to worry about which DVD to install and if it will work on a particular PC.

Sinofsky writes.

So what is available? A quick Twitter consultation turned up a few options, such as the Acer Iconia Tab W500, the Asus Eee slate B121, and the Samsung Slate 7.

However, of these only the Samsung is really suitable, because it has a 1366 x 768 display. The others have 1280 x 800, and while this will run Windows 8 and the new Metro user interface, it will not support the Snap feature which gives you two applications on screen together:

The resolution that supports all the features of Windows 8, including multitasking with snap is 1366×768. We chose this resolution as it can fit the width of a snapped app, which is 320px (also the width designed for many phone layouts), next to a main app at 1024×768 app (a common size designed for use on the web).

Yes, it’s Sinofsky again.

Unfortunately the Samsung Slate 7 is not fully released in the UK, though I did find it on offer at ebuyer.com, for the not too unreasonable price of £973.19.

Samsung XE700T1A Series 7 Slate Tablet PC, Intel Core i5-2467 1.6GHz, 4GB RAM, 64GB SSD, 11.6" Touch, Intel HD, Webcam, Bluetooth, Wifi, Windows 7 Home Premium 64

That is still expensive, and it is hard to see it becoming a mass-market bestseller as Windows 8 fans rush to try out the new OS.

The consequence is that most users will try Windows 8 Consumer Preview on a virtual machine, or on an ordinary PC or laptop, or possibly on one of the cheaper 1280 x 800 tablets.

Since Microsoft’s main focus with Windows 8 has been on the new Metro touch user interface, this will not show the new operating system at its best.

I can personally testify to this. The Samsung slate handed out at the BUILD conference last September, which I had on loan for a few days, was delightful to use, whereas Windows 8 Developer Preview (the same build) is nothing special in a virtual machine.

All will be well, one assumes, when Windows 8 launches with both ARM and Intel-based machines available. Nevertheless, it seems to me a significant obstacle as Microsoft tries to build pre-launch enthusiasm; the risk is that users will not take into account how much better it is on a real tablet.

Update: a few other options have been suggested, like the Dell Inspiron Duo, a convertible 10.1” tablet with an Intel Atom  N570 Dual Core, 1366 x 768 display and 2GB RAM, and around one third of the cost of a Slate 7, but perhaps under-powered to show off the best of Windows 8.

apple, mobile, smartphones, tablets

What is in BlackBerry PlayBook OS 2.0: new universal inbox and remote control

Here at BlackBerry Devcon Europe attendees were shown the key features of PlayBook 2.0, an update for the RIM tablet that will run on the existing hardware.

Aside from new runtimes for developers and some usability tweaks, the main changes users will notice are a new universal inbox and PIM (Personal Information Manager), and deeper integration between the PlayBook and BlackBerry smartphones.

The PlayBook 2.0 PIM offers a single inbox for Facebook, LinkedIn and Twitter as well as email.

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The PIM includes an embedded web browser so that you can view HTML messages without leaving the application.

The application also covers calendar and contacts.

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If you look in detail at a meeting, you can see the other attendees, presuming that the information is available.

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One of the aims is to aggregate information drawn from social networks and from the internet. It is a compelling idea, and one that Microsoft has also used. For example, when you view an email the Outlook Social Connector automatically looks up status messages from FaceBook and LinkedIn from the author. Windows Phone also aggregates information from multiple social networks in its People hub.

RIM talked about adding web information. We were given the example of getting an email from someone and viewing recent press releases from their company within the PlayBook 2.0 PIM. If this is well implemented, it does make sense, giving you useful background without the need of a manual web search. A contact record is no longer just name, address and company, but a portal into that person’s story and current activity.

The other big new feature in PlayBook 2.0 is remote control. You can use your BlackBerry SmartPhone as a controller and input device for the PlayBook.

What is the point of this? A good question, to which the most obvious answer is that you can use the physical keypad on a BlackBerry to type on the PlayBook. This drew applause when demonstrated.

I asked for other use cases on Twitter. The main other suggestion was using a BlackBerry as a remote when your PlayBook is plugged into a screen as a media player or presenter.

The concept goes beyond this though. Here is new CEO Thorsten Heins speaking in the keynote:

Just take this idea a step further. Think about BlackBerry 10 being a platform, for mobile computing, for smartphones, so it really shows the deep integration of the BlackBerry platform. Think about having your PlayBook somewhere on your desk at your home, and you can control everything just from your BlackBerry, I think that is fantastic

Incidentally, RIM’s operating system naming is confusing. This is how it goes. BlackBerry OS up to and including 7.0 is the old smartphone OS that is being phased out. The new OS is based on QNX and first seen in the PlayBook, which runs Tablet OS 1.0. Version 2.0 of this OS, due out later this month with the features mentioned above, is called PlayBook OS 2.0.

BlackBerry 10 is the next iteration of this QNX-based OS and will run on SmartPhones as well as on the PlayBook. BlackBerry 10 is expected later in 2012, probably towards the end of the year.

RIM’s future depends on wide acceptance of BlackBerry 10. The uncomfortable question: how many mobile operating systems can succeed? It seems that Apple iOS and Google Android are well established, but the future prospects of new entrants such as BlackBerry 10 and Windows 8 is open to speculation.

Update: I visited the exhibition here and spent some time hands-on with the version of the PIM that is installed on the PlayBook devices. It is disappointing, though bear in mind that it is not, I was told, the final version (though if the final version is coming this month you would have thought it is not far off).

Some key points:

  • The embedded HTML rendering in the email client is just for the message itself. If you tap a link, it takes you into the separate web browser app.
  • In order to get social network status updates from the author of an email message, you have to be logged into that social network and the author must already be one of your “friends”, or so I was told. I hope this is incorrect, as it seems largely to defeat the purpose of this kind of integration. Outlook’s social connector retrieves status updates from anyone irrespective of whether you are logged into that network or have them on your friends list.
  • I asked about SharePoint integration and received the vaguest of answers. A SharePoint app is in preparation but there is no word on when it might appear, and it may be dependent on some sort of Microsoft input.
  • There is no official cloud storage service from RIM. You can use third-party services like Dropbox. Enterprises are expected to use internal file shares, via VPN if necessary.

It seems to me that RIM is in danger of missing an important market for PlayBook here. Many RIM customers use Microsoft’s platform because of the link with Exchange. A tablet with excellent support for SharePoint and Office 365 would have obvious value, and Microsoft can be expected to tap into this with Windows 8. BlackBerry could get there first with PlayBook but it looks like this will not be the case.

apple, mobile, smartphones, tablets

What will it take to make RIM’s Playbook sell?

I am at RIM’s Blackberry DevCon in Amsterdam (where it is so cold that the canals have frozen). Attendees have been given a free Blackberry Playbook, the neat 7” tablet running an operating system based on QNX, acquired by RIM in 2010.

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The Playbook was launched in spring 2011, and sales have disappointed. Exact numbers are hard to find; the Guardian estimated that RIM ordered 2.5m devices, while Crackberry.com says 5m. How many sold? In the three reported quarters, RIM said 500,000, 200,000 and 150,000 were shipped. Prices have been falling, naturally, but it seems that there are plenty left.

Nevertheless, this is an attractive device. The operating system is smooth and the size is convenient. Why has it failed?

One factor is that the device is designed as a companion to a Blackberry smartphone. Email does not work unless you have a Blackberry, or can get by with a web browser client. RIM thereby reduced the market to existing Blackberry owners, a mistake which should be rectified when version 2.0 of the operating system is released – expected later this month.

The second problem is the the extent to which Apple owns the tablet market. When you buy an iPad you know you are buying into a strong ecosystem and that every app vendor has to support it. That is not the case with the Playbook, making it a riskier choice. RIM’s fix is to introduce support for Android apps, though there are a few caveats here. Perhaps the biggest is this: if you want to run Android apps, why not just get an Android tablet and avoid any compromises?

The Playbook is a delightful device. The big question – for RIM and other new entrants into the tablet market – is what will make it sell, other than pricing it below cost?

Amazon found an answer for its Kindle Fire: low price, Kindle brand making it an e-book reader as well as a tablet, and a business model based on its retail business. Amazon can sell the device at a loss and still make a profit.

It is not yet clear to me what RIM’s answer can be. The most obvious one is to make it truly compelling for the large market of Blackberry smartphone users, but not if that means crippling it for everyone else as with the 1.0 release.

Another factor is that the device has to be nearly perfect. On the conference device, it took me 10 minutes to send a tweet. The reason was that the supplied twitter app is really a link to the twitter web site. That in itself is not so bad, but I found the soft keyboard unwilling to pop up reliably when twitter’s tweet authoring window was open. Making a correction was particularly frustrating. A small thing; but one or two frustrations like this are enough to make a good experience into a bad one.

Version 2.0 of the operating system does promise numerous improvements though, and watch this space for a detailed review as soon as I can get my hands on it.

apple, microsoft, mobile, silverlight, software development

Nokia results: hope for Windows Phone?

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It is almost one year since Nokia’s dramatic announcement that it would transition its smartphone range to Windows Phone. Today the company released its results for the fourth quarter and for the full year 2011, the first since the release of the the Lumia range of Windows Phone devices. How it is doing?

This is one you can spin either way. The negative view: Nokia is losing money. Sales are down 21% year on year for the quarter and 9% for the full year, and the company reported an operating loss of just over a billion Euro for the year, most of which was in the last quarter.

If you look at the quarter on quarter device sales, they are down in both smart devices and mobile phones. The Symbian business has not held up as well as the company hoped:

changing market conditions are putting increased pressure on Symbian. In certain markets, there has been an acceleration of the anticipated trend towards lower-priced smartphones with specifications that are different from Symbian’s traditional strengths. As a result of the changing market conditions, combined with our increased focus on Lumia, we now believe that we will sell fewer Symbian devices than we previously anticipated.

says the press release. As for Windows Phone and Lumia, CEO Stephen Elop says that “well over 1 million Lumia devices” have been sold: a start, but still tiny relative to Apple iOS and Google Android. Elop cleverly calls it a “beachhead”, but given the energy Nokia put into the launch I suspect it is disappointed with the numbers.

Put this in context though and there are reasons for hope. First, Nokia’s speed of execution is impressive, from announcement to the first Windows Phones in nine months or so. Further, the Lumia (judging by the Lumia 800 I have been using) does not feel like a device rushed to market. The design is excellent, and within the small world of Windows Phone 7 hardware Nokia has established itself as the brand of first choice.

Second, despite the dismal sales for Windows Phone 7 since its launch, there are signs that Microsoft may yet emerge from the wreckage inflicted on the market by iOS and Android in better shape than others. WebOS has all-but gone. RIM has yet to convince us that it has a viable recovery strategy. Intel Tizen is just getting started. If Microsoft has a successful launch for Windows 8, Elop’s “third ecosystem” idea may yet come to fruition.

Third, Nokia has already shown that it is better able to market Windows Phone 7 than Microsoft itself, or its other mobile partners. Lumia made a good splash at CES in January, and the platform may gain some market share in the influential US market.

Nokia is not just Windows Phone though, and even if its smartphone strategy starts to work it has those falling Symbian sales to contend with. It will not be easy, even taking an optimistic view.

Nor will it be easy for Windows 8 to succeed in a tablet market owned by Apple at the high end and by Amazon/Android at the low end.

apple, comment, mobile, rants, reviews, tablets

Apple iBooks Author aims at school textbook market, but beware the lock-in

Apple claims to “Reinvent Textbooks” with the introduction of iBooks 2 for iPad, along with an accompanying free authoring tool for the Mac.

iBooks Author is already in the Mac App Store and I had a quick look. It is template based, so the first thing you do is to make your choice.

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I picked Contemporary, whereupon the authoring screen opened and I started to make some edits. If you divide Desktop Publishing (DTP) tools into those that are more oriented towards longer books, and those more oriented towards shorter but more graphically rich titles, then iBooks Author is in the former category. You can write the text in Pages or Word, and then import to iBooks Author. You can also add images, charts, tables, hyperlinks, and a variety of widgets including HTML, Keynote presentations, 3D models and more. The format of some of the widgets seems to be Dashcode, as used by the Dashboard in Mac OS X; certainly that is the case for the HTML widget.

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I got a bit stuck on one point. I did not want the astronomy images in the template, but was not ready with an alternative. However I could not delete the image placeholder. It seems that the templates are somewhat restrictive.

Once your work is ready you can preview it. This is interesting. In order to preview, you attach an iPad, open iBooks on the iPad, and then select it in iBooks Author. A nice touch: the book appears on the iPad marked Proof.

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There is also an animation as the book opens. In the grab below, you can spot the busy icon: this is because the smart cover disappears automatically so you have to grab it on the fly.

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What about publishing? You can export your work in one of three formats: iBooks, PDF, or plain text.

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Apple emphasises the licensing agreement right there in the Export dialog. You can only sell your book through the Apple iBookstore. Note also that the book is only for iPad. You cannot read it on a Mac, let alone on an Amazon Kindle, unless you choose PDF and make it available for free.

Here is the agreement in more detail:

B. Distribution of your Work. As a condition of this License and provided you are in compliance with its terms, your Work may be distributed as follows:
(i) if your Work is provided for free (at no charge), you may distribute the Work by any available means;
(ii) if your Work is provided for a fee (including as part of any subscription-based product or service), you may only distribute the Work through Apple and such distribution is subject to the following limitations and conditions: (a) you will be required to enter into a separate written agreement with Apple (or an Apple affiliate or subsidiary) before any commercial distribution of your Work may take place; and (b) Apple may determine for any reason and in its sole discretion not to select your Work for distribution.

I exported the book in iBooks format and took a quick look at the contents in an editor.

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On a quick look, it seems to have a lot in common with a standard epub, but is nevertheless a proprietary Apple format.

Finally, a few observations. I have no doubt that eBook usage will grow rapidly in education as elsewhere, and the iPad is a delightful device on which to read them, though expensive.

I do have nagging concerns though. In typical Apple style, this is an only-Apple solution for authors or publishers who need to charge for their work. Does it really make sense for schools and colleges to recommend and use textbooks that can only be read on Apple devices? Of course publishers can repurpose the same underlying content for other formats, though they will have to be careful how they use iBooks Author to avoid falling foul of the licensing clause quoted above.

Is there no way to reinvent textbooks without an Apple tax and locking knowledge into proprietary formats?