Category Archives: apple

apple, microsoft, mobile, software, windows

A close look at Word for the iPad. What is included and what is missing?

I have been having a closer look at Word for iPad. This has limited features compared to Word for Windows or Mac, but how limited?

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So far I am more impressed than disappointed. Here are some of the things that Word on the iPad does support:

Spell check with support for a range of languages including Catalan, Cherokee, two variants Chinese, Icelandic and many more.

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Tabs including left, center, right and Decimal

Paragraph styles – with some limitations. There are a range of common styles built in, such as Normal, No Spacing, Heading 1, 2 and 3, Subtitle and so on. If you edit a document including a style not on the list, it will be formatted corrected and the style is preserved, but you cannot apply it to new text.

Text boxes. You can do crazy stuff with text boxes, like word-wrapping around angled text.

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Dictionary. Select a word, hit Define, and a dictionary definition appears. You can manage dictionaries, which seem to be downloaded on demand.

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Tables. People use tables for things like formatting minutes: speaker in left column, actions in right, and so on. They work fine in Word on iPad. You can insert a table, type in the cells, and select from numerous styles including invisible gridlines.

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Track changes. You can review changes, make comments,suggest new text, approve changes made by others, and so on.

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You can change the direction of text by 90°.

You can edit headers and footers.

You can insert page numbers in a variety of formats.

You can use multiple columns. You can insert page breaks and column breaks.

You can change page orientation from portrait to landscape.

Shapes are supported, and you can type text within a shape.

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Text highlighting works.

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Bulleted and numbered lists work as expected

Footnoting works.

Word count is available, with options like whether to include footnotes, plus character count with or without spaces.

Pictures: you can insert images, resize, stretch and rotate them (though I have not found a crop function) and apply various effects.

Overall, it is impressive, more than just a lightweight word processor.

What’s missing?

So what features are missing, compared to the desktop version? I am sure the list is long, but they may be mostly things you do not use.

One notable missing feature is format support. Desktop Word supports OpenDocument (.odt) and can edit the old binary .doc format as well as the newer .docx (Office Open XML). Word for iPad can only edit .docx. It can view and convert .doc, but cannot even view .odt. Nor can you do clever stuff like importing and editing a PDF. Here are a few more omissions:

  • No thesaurus.
  • No equation editor.
  • No character map for inserting symbols – you have to know the keyboard shortcut.
  • Paragraph formatting is far richer in desktop Word, and you have the ability to create and modify paragraph styles. One thing I find annoying in Word for iPad is the inability to set space above or below a paragraph (let me know if I have missed a feature)
  • Academic features like endnotes, cross-references, index, contents, table of figures, citations.
  • Watermarks
  • Image editing – but you can do this in a separate app on the iPad
  • Captions
  • Macros and Visual Basic for Applications
  • SmartArt
  • WordArt
  • Templates
  • Special characters (you need to know where to find them on the keyboard)
  • Printing – I guess this is more of an iPad problem

Office for iPad versus Office for Surface RT

If you have Microsoft’s Surface tablet, would you rather have the equivalent of Office for iPad, touch-friendly but cut-down, or the existing Office for Surface RT? I took a sample of opinion on Twitter and most said they would rather have Office for iPad. This is Office reworked for tablet use, touch friendly in a way that desktop Office will never be.

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Then again, Office on Surface RT (VBA aside) is more or less full desktop Office and can meet needs where Office for iPad falls short.

If Microsoft is still serious about the “Metro” environment, it will need to do something similar as a Windows Store app. Matching the elegance and functionality of the iPad version will be a challenge.

I typed this on the iPad of course, using a Logitech Bluetooth keyboard. I would not have wanted to do it with the on-screen keyboard alone. However for the final post, I moved it to Windows (via SkyDrive) in order to use Live Writer. Word on the Surface has a Blog template I could have used; another missing feature I guess.

Microsoft has exceeded expectations. This would sell well in the App Store, but you need an Office 365 subscription, making it either a significant annual cost, or a nice free bonus for those using Office 365 anyway, depending on how you look at it. The real target seems to be business users, for whom Office 365 plus Apple iPad (which they were using anyway) is now an attractive proposition.

android, apple, delphi, embarcadero, mobile, professional, software development

Embarcadero pre-announces AppMethod cross-platform development tool: Delphi repackaged?

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Embarcadero is spilling the beans on a new development tool called AppMethod, which has its own site here and a little more information on TechCrunch. A fuller reveal is promised at SXSW, which kicks off on March 7 in Austin, Texas.

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But what is AppMethod? The IDE looks very like Delphi, the languages are Object Pascal (like Dephi) or C++ (like C++ Builder), and target platforms include Windows, Mac, iOS and Android. It would be extraordinary if the GUI framework were not some variant of FireMonkey, the cross-platform and mobile framework in Delphi.

Just Delphi (and C++ Builder, which is Delphi for C++) repackaged then? In a comment Embarcadero developer evangelist David Intersimone says that is “way off base” though the only firm fact he offers is that AppMethod is less capable than Delphi for Windows, which presumably means that Delphi’s VCL (Visual Component Library) framework for Windows applications is not included.

Lack of a feature is not a compelling reason to buy AppMethod rather than Delphi so Object Pascal enthusiasts must hope there is more good stuff to be revealed.

I looked out for the Embarcadero stand at Mobile World Congress (MWC), which was a small affair tucked away in the corner of one of the vast halls.

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The stand was hardly bustling and was overshadowed by a larger stand next to it for another app building tool, AppMachine. While I would not read much into the size of a stand at MWC, that accords with my general sense that while the recently added cross-platform and mobile capabilities in Delphi have won some take-up, it is a small player overall. Embarcadero may feel that a new name and a bit of distance between FireMonkey/Delphi and the original Windows-only tool will help to attract new developers.

apple, google, microsoft

On Google, Motorola, Microsoft and Apple

Google has sold Motorola Mobility to Lenovo at some kind of loss, prompting a few quick observations.

It matters little whether Google’s Motorola transactions were profitable in themselves. Google can afford it. This is all about strategy and the long term.    

Why did Google acquire Motorola Mobility? Primarily for the patents. The fact that it pushed Google into competing with its Android licensees looks now to have been an unfortunate side-effect. Google has shown no inclination to become Apple and make a virtue of controlling the entire stack from device hardware to web platform.

Why did Google sell Motorola Mobility (though not all its patents)? Maybe because it was trading at a loss, but more because there was no strategic benefit, given that it wants to foster its relationship with OEM vendors rather than undermine it.

Google is not a hardware company. It is an advertising company, but it is now more accurately described as a data company, with advertising the tax it imposes to pay for those data services.

Why does Apple remain a hardware company and not license OSX or IOS to third parties? Because it makes a virtue of controlling every detail of the user experience, and because it enables it to charge a premium price, since to get the software you have to buy Apple hardware (yes there is hackintosh but that is not mainstream).

Why is Microsoft doing more hardware alongside Xbox, with Surface tablets, and most recently with the Nokia acquisition? Because its hand was forced. The Windows brand has been damaged by too much poor quality hardware accompanied with too much trialware put there for the OEM’s benefit (it gets paid) rather than for the user’s benefit. There was too little innovation around tablet hardware for Windows 8. There was too much designing down to a price rather than up to a standard. Hence Surface. As for Nokia, the future of Windows Phone depends on it, since it has most of the market. Microsoft could not risk Nokia turning to Android or dialling back on Windows Phone.

Should Microsoft follow Google and dispose of Surface and in due course Nokia? Maybe, but not while the strategic importance of those two businesses remains.

If Windows Phones develops such a strong ecosystem and diverse hardware base that owning Nokia is no longer necessary, then I’d guess that Microsoft would be glad to dispose of it.

What about Surface, is it still needed? The case is less clear. Some hardware partners, like Lenovo, are now doing a reasonable job with Windows 8 hardware. That might suggest that Surface has done its job. Then again, there is the Windows RT problem. Only Microsoft and Nokia/Microsoft offer current Windows RT devices; and Windows RT is strategically important as the version of Windows that is low on maintenance and high on security, like Google’s Chromebook.

Note that Microsoft has not as yet started to offer conventional laptop or desktop PCs. The implication is that its primary goal is not to compete with its hardware partners, but to do something different that will move Windows forward.

 

apple, windows

Thirty years of mainly not the Mac

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It’s Mac anniversary time: 30 years since the first Macintosh (with 128K RAM) in 1984 – January 24th according to Wikipedia; Apple’s beautiful timeline is rather sketchy when it comes to details like actual dates or specs.

My first personal computer though was a hand-me-down Commodore PET 4032 with only 32K of RAM, which pre-dated the Mac by about 4 years (though not by the time I got hold of it).

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The PET was fun because it was small enough that you could learn almost everything there was to know about it though a book called The PET Revealed that listed every address and what it did. I had a word processor called Wordcraft that was excellent, provided you could live with only having one page in memory at a time; a spreadsheet called VisiCalc that was even better; and a database that was so bad that I forget its name. You could also play Space Invaders using a character-based screen; the missiles were double-dagger (ǂ)characters.

The small company that I was a little involved with at the time migrated to Macs almost as soon as they were available so I had some contact with them early on. The defining moment in my personal computer history though was when I needed to buy a new machine for a college course. What would it be?

If all the choices had cost the same, I would have purchased a Mac. My second choice, since this was a machine for work, would have been a PC clone. Both were expensive enough that I did not seriously consider them.

Instead, I bought a Jackintosh, sorry an Atari ST, with a mono 640 x 200 monitor and a second disk drive. It had the GEM graphical user interface, 512K RAM, a Motorola 68000 CPU, and built-in MIDI ports making it popular with musicians.

The ST exceeded expectations. Despite being mainly perceived as a games machine, there were some excellent applications. I settled on Protext and later That’s Write for word processing, Signum for desktop publishing, Logistix for spreadsheets, Superbase for database, the wonderful Notator for messing around with MIDI and music notation, and did some programming with GFA Basic and HiSoft C.

If I had had a Mac or PC, I would have benefited from a wider choice of business applications, but lost out on the gaming side (which I could not entirely resist). The ST had some quirks but most things could be achieved, and the effort was illuminating in the sense of learning how computers and software tick.

Despite the Mac-like UI of the Atari ST, my sense was that most Atari owners migrated to the PC, partly perhaps for cost reasons, and partly because of the PC’s culture of “do anything you want” which was more like that of the ST. The PC’s strength in business also made it a better choice in some areas, like database work.

I was also doing increasing amounts of IT journalism, and moving from ST Format to PC Format to Personal Computer World kept me mainly in the PC camp.

For many years though I have found it important to keep up with the Mac, as well as using it for testing, and have had a series of machines. I now have my desktop set up so I can switch easily between PC and Mac. I enjoy visiting it from time to time but I am not tempted to live there. It is no more productive for me than a PC, and Microsoft Office works better on a PC in my experience (no surprise) which is a factor. I miss some favourite utilities like Live Writer, dBpoweramp, and Foobar 2000.

That said, I recognise the advantages of the Mac for many users, in terms of usability, design, and fewer annoyances than Windows. Developers benefit from a UNIX-like operating system that works better with open source tools. There is still a price premium, but not to the extent there was when I picked an Atari ST instead.

Happy Anniversary Apple.

apple, asus, gaming, google, hardware

CES 2014 report: robots, smart home, wearables, bendy TV, tablets, health gadgets, tubes and horns

CES in Las Vegas is an amazing event, partly through sheer scale. It is the largest trade show in Vegas, America’s trade show city. Apparently it was also the largest CES ever: two million square feet of exhibition space, 3,200 exhibitors, 150,000 industry attendees, of whom 35,000 were from outside the USA.

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It follows that CES is beyond the ability of any one person to see in its entirety. Further, it is far from an even representation of the consumer tech industry. Notable absentees include Apple, Google and Microsoft – though Microsoft for one booked a rather large space in the Venetian hotel which was used for private meetings.  The primary purpose of CES, as another journalist explained to me, is for Asian companies to do deals with US and international buyers. The success of WowWee’s stand for app-controllable MiP robots, for example, probably determines how many of the things you will see in the shops in the 2014/15 winter season.

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The kingmakers at CES are the people going round with badges marked Buyer. The press events are a side-show.

CES is also among the world’s biggest trade shows for consumer audio and high-end audio, which is a bonus for me as I have an interest in such things.

Now some observations. First, a reminder that CEA (the organisation behind CES) kicked off the event with a somewhat downbeat presentation showing that global consumer tech spending is essentially flat. Smartphones and tablets are growing, but prices are falling, and most other categories are contracting. Converged devices are reducing overall spend. One you had a camera, a phone and a music player; now the phone does all three.

Second, if there is one dominant presence at CES, it is Samsung. Press counted themselves lucky even to get into the press conference. A showy presentation convinced us that we really want not only UHD (4K UHD is 3840 x 2160 resolution) video, but also a curved screen, for a more immersive experience; or even the best of both worlds, an 85” bendable UHD TV which transforms from flat to curved.

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We already knew that 4K video will go mainstream, but there is more uncertainty about the future connected home. Samsung had a lot to say about this too, unveiling its Smart Home service. A Smart Home Protocol (SHP) will connect devices and home appliances, and an app will let you manage them. Home View will let you view your home remotely. Third parties will be invited to participate. More on the Smart Home is here.

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The technology is there; but there are several stumbling blocks. One is political. Will Apple want to participate in Samsung’s Smart Home? will Google? will Microsoft? What about competitors making home appliances? The answer is that nobody will want to cede control of the Smart Home specifications to Samsung, so it can only succeed through sheer muscle, or by making some alliances.

The other question is around value for money. If you are buying a fridge freezer, how high on your list of requirements is SHP compatibility? How much extra will you spend? If the answer is that old-fashioned attributes like capacity, reliability and running cost are all more important, then the Smart Home cannot happen until there are agreed standards and a low cost of implementation. It will come, but not necessarily from Samsung.

Samsung did not say that much about its mobile devices. No Galaxy S5 yet; maybe at Mobile World Congress next month. It did announce the Galaxy Note Pro and Galaxy Tab Pro series in three sizes; the “Pro” designation intrigues me as it suggests the intention that these be business devices, part of the “death of the PC” theme which was also present at CES.

Samsung did not need to say much about mobile because it knows it is winning. Huawei proudly announced that it it is 3rd in smartphones after Samsung and Apple, with a … 4.8% market share, which says all you need to know.

That said, Huawei made a rather good presentation, showing off its forthcoming AscendMate2 4G smartphone, with 6.1” display, long battery life (more than double that of iPhone 5S is claimed, with more than 2 days in normal use), 5MP front camera for selfies, 13MP rear camera, full specs here. No price yet, but expect it to be competitive.

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Sony also had a good CES, with indications that PlayStation 4 is besting Xbox One in the early days of the next-gen console wars, and a stylish stand reminding us that Sony knows how to design good-looking kit. Sony’s theme was 4K becoming more affordable, with its FDR-AX100 camcorder offering 4K support in a device no larger than most camcorders; unfortunately the sample video we saw did not look particularly good.

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Sony also showed the Xperia Z1 compact smartphone, which went down well, and teased us with an introduction for Sony SmartWear wearable entertainment and “life log” capture. We saw the unremarkable “core” gadget which will capture the data but await more details.

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Another Sony theme was high resolution audio, on which I am writing a detailed piece (not just about Sony) to follow.

As for Microsoft Windows, it was mostly lost behind a sea of Android and other devices, though I will note that Lenovo impressed with its new range of Windows 8 tablets and hybrids – like the 8” Thinkpad with Windows 8.1 Pro and full HD 1920×1200 display – more details here.

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There is an optional USB 3.0 dock for the Thinkpad 8 but I commented to the Lenovo folk that the device really needs a keyboard cover. I mentioned this again at the Kensington stand during the Mobile Focus Digital Experience event, and they told me they would go over and have a look then and there; so if a nice Kensington keyboard cover appears for the Thinkpad 8 you have me to thank.

Whereas Lenovo strikes me as a company which is striving to get the best from Windows 8, I was less impressed by the Asus press event, mainly because I doubt the Windows/Android dual boot concept will take off. Asus showed the TD300 Transformer Book Duet which runs both. I understand why OEMs are trying to bolt together the main business operating system with the most popular tablet OS, but I dislike dual boot systems, and if the Windows 8 dual personality with Metro and desktop is difficult, then a Windows/Android hybrid is more so. I’d guess there is more future in Android emulation on Windows. Run Android apps in a window? Asus did also announce its own 8” Windows 8.1 tablet, but did not think it worth attention in its CES press conference.

Wearables was a theme at CES, especially in the health area, and there was a substantial iHealth section to browse around.

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I am not sure where this is going, but it seems to me inevitable that self-monitoring of how well or badly our bodies are functioning will become commonplace. The result will be fodder for hypochondriacs, but I think there will be real benefits too, in terms of motivation for exercise and healthy diets, and better warning and reaction for critical problems like heart attacks. The worry is that all that data will somehow find its way to Google or health insurance companies, raising premiums for those who need it most. As to which of the many companies jostling for position in this space will survive, that is another matter.

What else? It is a matter of where to stop. I was impressed by NVidia’s demo rig showing three 4K displays driven by a GTX-equipped PC; my snap absolutely does not capture the impact of the driving game being shown.

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I was also impressed by NVidia’s ability to befuddle the press at its launch of the Tegra K1 chipset, confusing 192 CUDA cores with CPU cores. Having said that, the CUDA support does mean you can use those cores for general-purpose programming and I see huge potential in this for more powerful image processing on the device, for example. Tegra 4 on the Surface 2 is an excellent experience, and I hope Microsoft follows up with a K1 model in due course even though that looks doubtful.

There were of course many intriguing devices on show at CES, on some of which I will report over at the Gadget Writing blog, and much wild and wonderful high-end audio.

On audio I will note this. Bang & Olufsen showed a stylish home system, largely wireless, but the sound was disappointing (it also struck me as significant that Android or iOS is required to use it). The audiophiles over in the Venetian tower may have loopy ideas, but they had the best sounds.

CES can do retro as well as next gen; the last pinball machine manufacturer displayed at Digital Experience, while vinyl, tubes and horns were on display over in the tower.

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android, apple, audio

Bang & Olufsen Essence simplifies home audio – as long as you have the right smartphone

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Bang & Olufsen’s Tue Mantoni shows the new Essence controller

By how much can you simplify home audio? Long-established Danish company Bang & Olufsen reckons that the essentials are play, pause, volume, next and previous. The Essence controller is designed for wall mounting, or there is a tabletop version, and has just these functions. The goal is to make listening to music as easy as turning on the light. The company demonstrated the new system at the 2014 CES in Las Vegas.

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Other functions, such as choosing what music to play, are considered “Advanced.”

The brains of the system are in the controller box, which supports Apple AirPlay streaming, DLNA streaming, Spotify, QPlay, and internet radio. DLNA support means you could use it with other systems such as Logitech Media Server (formerly Squeezebox server) .

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The rear view shows the connections:

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You control the box via an app BeoMusic, which runs on Apple iOS or Google Android. I asked whether you could use a web browser if you happened not to have an iOS or Android device, and was told no. Windows Phone users, this is not for you. Box and remote together cost $995.

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Another part of B&O’s drive for simplicity is wireless speaker connections. The company is supporting a standard called WiSA which delivers up to 24/96 digital audio for up to 8 channels. Naturally this only works with powered speakers, so each one still needs a mains cable. You can use speakers that lack WiSA support by purchasing a receiver ($265 or £165) for each one.

The demo system we heard at CES included Beolab 18 active loudspeakers and a Beolab 19 subwoofer, both running wireless with WiSA. At $6,590 for the main pair and $3,395 for the subwoofer, this was not a cheap system.

I thought it looked lovely, but my face fell when the music started playing. The sound was decent but not the most natural I have heard, and I felt there was a trace of harshness at loud volume.

I doubt the sound quality is a limitation of WiSA: I visited the WiSA demonstration later on at CES and it sounded fine. I will add that the demonstration was brief and it is possible that in another room or with some tweaking the system would sound as good as it looks; but first impressions were disappointing.

android, apple, cloud computing, facebook, google, microsoft

Reflecting on 2013: the year of not the PC, no privacy, and the Internet of Things

In last year’s review I wrote “Android up, Apple down, Microsoft so near, so far”. Same again? The headline still rings true, though I would not write “Apple down” today. Android ended Apple’s chance of world domination in mobile, but the company continues to thrive. In some markets Apple is almost the only company that matters. Earlier this month I interviewed Gregor Lawson, the co-founder of Morphsuits, for the Guardian web site. Lawson told me about the company’s mobile app, which he regards as strategically important; it is a free app used for marketing. I did not have space to include this snippet, when I asked him whether he had plans to support Windows Phone alongside Apple iOS and Google Android:

“Oh no. We could almost get away without doing Android. For the business that we track, we have about 80% iOS.”

Simple market share figures do not tell you that. It is a matter of context.

So what did happen in 2013? Here are some headlines.

The year of not the PC

You can safely predict that 2014 will be another year of “The PC is dead” “Oh no it isn’t” exchanges, providing technical commentators with an enduring topic. The PC is not dead; it runs most businesses, it is still the best tool for Office-style productivity, it is an excellent games machine, and a fine open platform for running whatever you want. Its decline is unmistakeable though; for people who can do most of what they need on a tablet, a tablet is a better choice, removing many of the hassles associated with PC ownership and offering portability that a laptop cannot match. Sales figures show that trend and 2013 will be another year of decline for PCs and laptops.

Might that tablet run Windows 8? I will say some more about this in the Microsoft-specific section below; but in summary, there was not sign in 2013 of Windows encroaching in any meaningful way on the iOS/Android tablet market.

The shift away from the desktop is huge for the industry. It continues a trend towards cloud and device which has been obvious for several years, but of which people are now more conscious.

BlackBerry dwindles

I dug out my BlackBerry Playbook (launched in 2011) during my Christmas clear-out. It is a nice little tablet – and the QNX embedded OS on which it is based is great – but it failed in the market for all sorts of reasons, the chief one being that it is neither iOS nor Android. 2013 was the launch year for smartphones running BlackBerry 10 (also QNX based), the Z10 and the Q10, but sales have been equally disappointing. It is a shame as the company did many things right: the operating system is good, the developer evangelism and support before the launch was strong, and the handsets in my brief looks are worthy contenders; but the barriers in front of any company trying to launch a new mobile OS have so far proved too great. Those barriers are to do with app ecosystem, the de-facto lock-in among users who have already purchased apps for their current smartphone and want to carry them over, operator support and marketing, retail support and marketing, and the difficulty of competing against Apple, Google, Nokia and Microsoft. Enterprise security was meant to be the USP for BB10 devices, but there are strong mobile device management solutions for other platforms; in fact, the current wisdom is that BES 10, the BlackBerry mobile device management software which also supports iOS and Android, may now be the future of the company.

The year of no privacy

Humans are not logical creatures, which is the only way to make sense of the no-privacy story of 2013. There are two key sides to this.

One is Edward Snowden’s whistleblowing over the data capture practised by his former employer the NSA (National Security Agency), which according to his reports goes beyond what the public imagines that national security agencies do and caused much consternation and indignation around the world.

The other is the increasing amount of data captured for marketing purposes by Google, mobile operators, internet advertisers, retailers online and offline, and others, about which the public cares very little as far as I can tell. The question is: how much data are we willing to hand over in return for free services, and the answer seems to be, pretty much everything. One or two individuals care about this – Aral Balkan for example – but it is not an issue for most of the public.

I am one who is concerned about this, because data is power, and it strikes me as dangerous to put so much power in the hands of a few large corporations, which are only lightly regulated. How much it really matters is open to debate; we are sailing into the unknown.

Turning this around for a moment, for many businesses the ability to make intelligent use of what has become known as “big data” is now critical.

Wearable computing on the rise

A nod here to wearable computing, with the big story being the previews of Google Glass, embedded Android with camera, Bluetooth and Wi-Fi which is clipped to the side of your head and responds to voice control. It may or may not succeed in the market, and makes another bullet point for the Year of No Privacy, but it is a fascinating experiment with huge potential.

It is not just Google Glass. Devices like fitbit and Nike+ FuelBand monitor our movements for the purpose of fitness tracking and will become commonplace – more data, more possibilities, less privacy. Privacy aside, there is no doubting the potential of such devices to improve health, not only by encouraging exercise, but moving on into things like early warning of heart problems and better data on the effectiveness of different treatments.

The Internet of Things

Wearable computing is one facet of a wider field called the Internet of Things (IoT). I was fortunate to attend ThingMonk, a London event organised by analyst company RedMonk, which gave me several insights. 

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Claire Rowland at AlertMe.com talks UX for IoT at ThingMonk, next to an internet-connected coffee machine.

One is that IoT will change our lives, mostly in a good way. Ubiquitous small wi-fi enabled computers will get everywhere, talk to sensors, and connect with web services to make our lives mostly better. Home appliances will report service requirements to engineers before we know, moving maps on our SmartPhone will show where our bus has got to, luggage will phone home, and so on.

For businesses, IoT ability will be an important product differentiator, initially at the high end, but increasingly throughout the market in some sectors; motor vehicles is an example.

At the same time, it was evident from ThingMonk that the IoT world is full of ideas not all of which are practical and plenty of mistakes will be made.

It was also evident that lack of standards will hold back the IoT. Vendors will each prefer to use unpublished APIs and proprietary protocols, to protect their business, even though open standards and published APIs would enable more innovation and be a public benefit.

Microsoft in transition

2013 was the year Microsoft lost a CEO (Steve Ballmer announced his retirement) but failed to gain one (no successor has yet been announced). It is a difficult appointment: does Microsoft need an outsider with new ideas, or simply an insider with the ability to execute on the strategy that is already in place? My view is that the latter is likely to work out better. Oddly, the company announced strong financials despite the decline of the PC, which is why regard the tendency of the media to equate the decline of the Windows client with the decline of Microsoft puzzling at times.

Growth areas in the last set of figures were own-brand hardware (Xbox and Surface), server and tools, and cloud services including Office 365 and Azure.

It is possible that 2014 will be the year when Microsoft unveils a dreadful set of figures but I have been waiting for this a long time.

Nevertheless, Microsoft’s traditional software business is under threat, not only from PC decline but also from cloud computing. Weakness in mobile might help competitors (especially Google) promote rival cloud services.

Microsoft also needs to up its game in quality and performance. Bugs in SkyDrive on Windows 8.1 cost me data this year. I edited an article, saved it to SkyDrive, attached it to an email, but the recipient got an old version. It is extraordinary that Microsoft has yet to get sync right after so many years of trying. Another annoyance is the slowness of Microsoft web properties at times, including Bing.

As always, this will be a fascinating company to watch in 2013.

  • Can Microsoft continue to do whatever Nokia was doing right with Windows Phone, so that market share grows?
  • Will the Windows 8 “Metro” platform build some real momentum as market penetration improves?
  • What will the promised unification of phone and tablet platforms look like for developers?
  • How will Xbox One fare against PlayStation 4, given its higher price and lesser graphics power, but greater innovation with Kinect 2 and voice control?
  • At what point does growth in cloud computing mean that growth in on-premise server licenses will stall?

Twitter, Google, Facebook free services get worse

Twitter got worse in 2013. More sponsored posts and the appearance of inline images on the web site mean that for me the appeal of the controlled, short-form feed which made Twitter great has been diluted. Google search got worse in 2013, with more ads and more brand-driven results, and its insistence on putting Google+ at the centre of its services became an annoyance. Facebook too is increasingly commercial.

These are businesses after all. Overall though, it seemed that the web got more proprietary in 2013.

Social media: the good and the bad

During much of 2013 I edited a section on the Guardian web site focused on social media marketing. The opportunity to talk to many experts in the field has been illuminating. Social media is not a short-term fashion; rather, it has changed the way we interact with each other and made it richer and more public. It is also changing marketing, and not just marketing, but the way businesses engage with their customers and potential customers.

Speaking for myself, user reviews on the likes of TripAdvisor and Amazon are now a significant influence on my purchasing decisions. Despite the fact that such platforms are gamed by vendors, overall I believe I am making better decisions as a result. Whether or not I am right about that, the influence is real.

The positive aspect of social media is the opportunity it presents for businesses to be better informed and more responsive to customer needs, and the increasing power of customer opinion to influence others, resulting in better products and more responsible behaviour.

Negatively though, social media marketing means that our public interactions with friends are now invaded by brands looking for a marketing opportunity, enabled by social media platforms which are monetized by selling our personal data (though hopefully anonymized) and access to our social media feeds. When that vendor interaction is shallow and one-sided, it leaves a sour taste.

The good outweighs the bad in my opinion, though see again the note above on the Year of No Privacy.

Personal hopes for 2014

A few personal hopes for me to review this time next year:

  • A redesigned ITWriting.com, probably on a new cloud platform, as time and funds allow
  • A converged device that works for me, so a smartphone can be good enough (for my specialised purposes) as phone, camera and recording device
  • Complete my Windows 8 game; I am working on it and will write up the experience in due course!

Happy New Year!

apple, google, microsoft, professional

2013: the web gets more proprietary. So do operating systems, mobile, everything

There may yet be an ITWriting review of the year; but in the meantime, the trend that has struck me most this year has been the steady march of permission-based, fee-charged technology during the course of the year, even though it has continued trends that were already established.

The decline of Windows and rise of iOS and Android is a great win for Unix-like operating systems over Microsoft’s proprietary Windows; but how do you get apps onto the new mobile platforms? In general, you have to go through an app store and pay a fee to Apple or Google (or maybe Amazon) for the privilege of deployment, unless you are happy to give away your app. Of course there are ways round that through jailbreaks of various kinds, but in the mainstream it is app stores or nothing.

The desktop/laptop model may be an inferior experience for users, but it is more open, in that vendors can sell software to users without paying a fee to the operating system vendor.

Microsoft though is doing its best to drive Windows down the same path. Windows Phone uses the app store model, and so does the “Metro” personality in Windows 8 – hence the name, “Windows Store apps”.

What about the free and open internet? That too is becoming more proprietary. Of course there is still nothing to stop you putting up a web site and handing out the URL; but that is not, in general, how people navigate to sites. Rather, they enter terms into a search engine, and if the search engine does not list your site near the top, you get few visitors.

In this context, I was fascinated by remarks made by Morphsuits co-founder Gregor Lawson in an interview I did for the Guardian web site. His business makes party costumes and benefits from a strong trademarked brand name. Yet he finds that he has to pay for Google ads simply to ensure that a user who types “morphsuits” into a search engine finds his site:

Yes, it is galling, it really is galling," he says. "We are top of the organic search, but we also have to pay. The reason is that some people like organic, some people like to click on ads. Google, in their infinite wisdom, are giving more and more space to the ads because they get money for the ads. So I have to pay to be in it.

It is also worth noting that when you click a link on Google, whether it is a search result or an ad, it is not a direct link to the target site. Rather, it is a link which redirects to that site after storing a database record that you clicked that link. If you are logged into Google then the search giant knows who you are; if you are not logged in, it probably knows anyway thanks to cookies, IP numbers or other tracking techniques. It does this in order to serve you more relevant ads and make more money.

Of course there are other ways to drive traffic, such as posting on Facebook or Twitter – two more proprietary platforms. As this internet properties grow and become more powerful, they change the rules in their favour (which they are entitled to do) but it does raise the question of how this story will play out over time.

For example, Lawson complains in the same interview that if he posts a message on Facebook, it will not be seen by the majority of Morphsuits fans even though they have chosen to like his Facebook page. Only if he pays for a promoted post can he reach those fans.

The power of Facebook must not be understated. One comment I heard recently is that mobile users on average now spend more time in Facebook than browsing the web and by some margin.

Twitter is better in this respect, though there as well the platform is changing, with APIs withdrawn or metered, for example, to drive users to official Twitter clients or the web site so that the user experience is controlled, ads can be delivered and so on.

These are observations, not value judgements. Users appreciate the free services they get from platforms like Google, Facebook and Twitter, and are happy to give up some freedom and share some personal data in return.

The question I suppose is how much power we are ceding to these corporations, who have the ability to make or break businesses and to favour their own businesses at the expense of others, and the potential abuse of that power at some future date.

I appreciate that most people do not seem to care much about these issues, and perhaps they are right not to care. I will give a shout out though to Aral Balkan who is aware of the issues and who created indiephone as a possible answer – an endeavour that has only small chance of success but which is at least worth noting.

Meanwhile, I expect the web, and mobile, and operating systems, to get even more proprietary in 2014 – for better or worse.

android, apple, audio, music industry

Qobuz lossless streaming and hi-res downloads available in the UK

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The French music streaming and download service Qobuz went live in the UK this month.

Qobuz has some distinctive characteristics. One is that unlike most music services (including Apple iTunes, Amazon MP3, Spotify and Xbox Music) Qobuz offers an option for uncompressed music both for streaming and download. For streaming, you can choose 16/44 CD quality, while downloads are available up to 24 bits/176.4 kHz.

High resolutions like 24/176 appeal to audiophiles even though the audible benefit from them as a music delivery format may be hard to discern. See 24/192 Music Downloads … and why they make no sense. Getting true uncompressed CD quality is easier to defend; while it may still be hard to distinguish from MP3 at a high bitrate, at least it removes any anxiety that perhaps you may be missing the last degree of fidelity.

Despite the technical doubts, better-than-CD downloads may still be worth it, if they have a superior mastering or come from a better source. This seems to be the case for some of the selections on HDtracks, for example.

One complaint I have heard about some sites offering high resolution downloads is that some of the offerings are not what they appear to be, and may be upsampled from a lower resolution. This is the audio equivalent of padding a parcel with bubblewrap, and strikes me as bad practice even if you cannot hear the difference. Qobuz says it does no such thing:

Les albums vendus par Qobuz en qualité “Qobuz Studio Masters” nous sont fournis par les labels directement. Ils ne sont pas ré-encodés depuis des SACD et nous garantissons leur provenance directe. Nous nous interdisons, pour faire grossir plus vite cette offre, les tripatouillages suspects.

which roughly translates to

The albums sold by Qobuz ‘Qobuz Studio Masters’ are provided directly by the labels. They are not re-encoded from the SACD and we guarantee their direct origin. We refuse to accelerate the growth of our catalogue by accepting suspicious upsamples.

It strikes me as odd that Qobuz insist that their hi-res downloads are “not re-encoded from SACD” but that its highest resolution is 24/176.4 which is what you get if you convert an SACD to PCM, rather than 24/192 which is the logical format for audio captured directly to PCM.

Qobuz has mobile apps for Android and iOS, but not Windows Phone. There is a Windows 8 store app, but I could not find it, perhaps for regional reasons. There is also integration with Sonos home streaming equipment.

I had a quick look and signed up for a 7-day trial. If I want to subscribe, a Premium subscription (MP3) costs £9.99 per month, and a Hi-Fi subscription (16/44) is £19.99 per month.

Navigating the Qobuz site and applications is entertaining, and I was bounced regularly between UK and French sites, sometimes encountering other languages such as Dutch.

I installed the Windows desktop app is fine when it works, though a few searches seems to make it crash on my system. I soon found gaps in the selection available too. Most of David Bowie’s catalogue is missing, so too Led Zeppelin and The Beatles. You will not go short of music though; there are hundreds of thousands of tracks.

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I also tried downloading. I installed the downloader, despite a confusing link in English and French that said “you are going to install the version for Macintosh.”

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The downloader quietly downloads your selections in the background, just as well for those large 24/176 selections.

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If you hate the idea of lossy compression, or want high-resolution downloads, Qobuz is worth a look. It would be good though if the site were less confusing for English users.

You can subscribe to Qobuz here.

apple, mobile, tablets, Uncategorized, windows

Microsoft Surface 2: still a hard sell at retail

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I am a fan of Microsoft’s Surface 2; but looking at the display at Dixons in Heathrow’s Terminal 3 it is obvious that Microsoft has work to do in terms of retail presence.

There are no clues here as to why anyone might want to buy a Surface, and no indication that Surface 2 runs anything other than standard Windows 8, other than the two letters RT which you can read on the spec summary.

Windows RT is both better and worse than Windows on Intel. It is worse because you cannot install new desktop applications, but it is better because it is locked down and less likely to suffer from viruses or annoying OEM add-ons and customisations that usually result in a worse user experience.

Why did Microsoft not come up with a distinctive brand name for RT, such as AppWindows or StoreWindows or WinBook? I am open to negotiation should Microsoft wish to use one of my brand ideas 🙂

Surface 2 has excellent performance, Microsoft Office is bundled including Outlook (though without the ability to run Visual Basic macros), and it is expandable using Micro SD cards or USB 3.0 devices, all features I miss when using an Apple iPad.

I do use the desktop a lot on Surface 2. Simple applications like Paint and Notepad are useful especially since they have, you know, cool resizable and overlapping windows so you can have multiple applications on view.

The Apple iPad is better displayed and I am sure its greater prominence is more than justified by relative sales.