Category Archives: adobe

.net, adobe, flash, microsoft, silverlight, software development, web authoring

New York Times switches from WPF/Silverlight to Flash and AIR for Reader 2

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The New York Times has released Version 2 of its Times Reader, for seamless online/offline viewing of its content. It’s interesting from a media perspective, but hardly a breakthrough, since it is not new. What’s more interesting to me is that the Times switched from a hybrid approach using WPF (Windows Presentation Framework) on Windows and Silverlight on the Mac, to Adobe AIR. Switches like this are bad PR for Microsoft, since it gives the impression that the developers were sufficiently unhappy with WPF/Silverlight, or so strongly attracted to AIR, that they were willing to throw away much of their previous development effort.

I’ve been tracking Times Reader for some years. It was presented at Microsoft Mix07 and I wrote up a panel discussion on the subject:

I asked about the cross-platform issue. According to Bodkin a Silverlight implementation is on the way, which includes most of the features in the full version, in “a matter of months.”

That was optimistic; but a Silverlight version was delivered and I used it successfully on the Mac; though it lacked some features of the WPF edition. It also attracted hostility from Mac users who are Microsoft-averse, as I reported here, and apparently ran into further problems because of incompatibility with Safari 4.

I tried the new AIR edition and it seems pretty good, though my impression is that it is not quite as smooth as the old WPF version. I might be wrong, since I could not install both on the same machine. The new version does add video support. Here’s the old one:

and this is the new effort:

I think this is a fascinating case study which demonstrates a number of things.

First, that cross-platform support is not an optional feature any more (if it ever was) for this kind of public application. Let’s assume here that the WPF version was just fine for Windows users, but was not viable long-term for lack of cross-platform support. It was inevitable that the Times would eventually either use Silverlight on both Windows and Mac, or abandon both WPF and Silverlight for a cross-platform alternative.

Second, that Silverlight is not yet mature enough for this kind of application. Although the Times developers were able to deliver a Silverlight version, it required a bit of hackery for offline support (embedded Safari on the Mac) and apparently ran into version problems when Apple upgraded Safari. Silverlight is also known to be poor for text rendering – a Google search for “blurry text Silverlight” brings back plenty of hits. Adobe also made a big improvement to text handling in Flash player 10, with the new flash.text.engine.

Third, that offline support really is a big deal. Would Silverlight 3.0 have been good enough? Possibly, though I haven’t seen any suggestion that Silverlight 3.0 offline apps will be able to run in the background while showing just an icon in the notification area, to support continuous synchronization.

It is possibel that these problems may be fixed in Silverlight 4.0. That’s a long time to wait though, when you need your application out now (and your industry is in crisis).

It would be silly to extrapolate this case study into a broader statement about the superiority of Flash over Silverlight. For the specific needs of the New York Times though, it is easy to see why Adobe AIR appeals.

.net, adobe, flash, microsoft, software development, visual studio, web authoring

Silverlight: developer win, designer fail?

I posed this question in a post over on itjoblog. There are several reasons why Silverlight struggles to get designer attention, including:

1. Designers are pragmatic and target the runtime that is already deployed most broadly, ie. Flash.

2. Flash is already good enough so why bother?

3. The tools: Adobe’s designer tools are a de facto standard, target Flash, and run on the Mac.

Developer is another matter. The cross-platform .NET runtime is Silverlight’s big advantage; and this time the tools tip the balance towards Microsoft (Visual Studio) – not for everyone, but for the substantial Microsoft platform community. That’s going to be further reinforced by Visual Studio 2010 which gets full visual designer support, plus of course Silverlight 3.0.

Microsoft does have a problem with Silverlight out of the browser. Developers need a way to have these run with more local permissions, subject to user consent, otherwise they will turn to Adobe AIR. Actually the whole Silverlight on the desktop story is confused, since you can also do Silverlight Mesh-Enabled Web Applications, or stick Silverlight content in a desktop gadget or other embedded browser. No, not the one in AIR (nice idea though): Adobe only includes Flash support and the PDF plug-in.

The tension behind this is that ultimately developers and designers need to work on the same applications, so this remains a fascinating contest.

adobe, flash, internet, open source, silverlight, software development, web authoring

Flex Builder for Linux on hold: another sign of financial stress at Adobe?

On 21st April Adobe’s Ben Forta told a user group that Flex Builder 3 for Linux is on hold, citing lack of requisition, which is corp-speak for lack of demand.

Note that the Flex SDK does run on Linux. It is just the official IDE that is in question.

Linux is a free operating system, and this could be evidence that users of a free OS are less likely to purchase software than users of a paid-for OS. Or it could simply reflect poor market share for Linux outside servers. Even if it has just hit 1%, as hitslink reports, it is still barely more than 10% of the Mac share and a little over 1% of the Windows share. Some of those Linux machines will also be netbooks – secondary systems for users with a Windows or Mac for serious work such as design and development.

Nevertheless, I suspect there is more to it than that. I suspect Adobe would like to support Linux, because it wants to portray Flex as an open platform – the SDK is open source, though managed by Adobe, but the runtime engine is closed-source and proprietary. This may be another sign of Adobe’s financial stress. The company reported reduced quarter-on-quarter revenue for the the 3 months ending February 2009, and has been cutting staff numbers.

The backdrop to this, in contrast, is that Adobe is having great success with its Flash platform. There is no sign of Microsoft’s Silverlight denting the popularity of Flash on web sites, either for applets or media streaming.

The recession then? Partly; but this is also about Adobe’s business model. Adobe does not break out its figures in detail as far as I know: the last financial statement merely shows that its revenue is nearly 95% from product sales, the rest being services and support. Still, I’d guess that the largest component of its product sales must be Creative Suite. In other words, its business model is based on selling tools and giving away runtimes. When 47 million people watch Susan Boyle on YouTube, Adobe doesn’t make a penny, even though they are almost all using Flash to do so.

The tools market is a difficult one for various reasons, including competition from free products and the fact that the number of people needing development or design tools is always much smaller than the number needing runtimes. In a recession, deferring a tools upgrade is a obvious way for businesses to save money. Remaining primarily a tools company is a limit to Adobe’s growth and ultimately its profitability.

This is of concern to all Flash platform users. Adobe has proved to date a good steward of the technology. Some of us would like the balance of proprietary vs open tilted further towards open, but I doubt many would welcome a takeover or merger such as we have seen with Sun and Oracle (and there are a few parallels there).

There would also be many cries of “foul” if Adobe sought to further monetize Flash by starting to sell, say, a premium version of the Flash runtime.

Adobe is still a profitable company, and maybe when the economy recovers all this stress will be forgotten. Still, I’d guess that long-term Adobe will want to shift away from its dependency on sales of tools; and how and what it does to achieve that will have a big influence on the future of its RIA (Rich Internet Application) platform.

adobe, bbc, silverlight, software development, web authoring

Is Silverlight the problem with ITV Player? Microsoft, you have a problem.

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I sat down last night to watch a programme on ITV’s catch-up service, using the Silverlight-based ITV Player. It was watchable, but not too good. Now and again the stream would pause for buffering, and I saw the Silverlight busy icon for a while. Quality is also an issue. Sometimes it is great; sometimes it is horribly pixelated.

I took a look at the ITV forums. It seems to be a common problem. The Best of ITV section is dominated by complaints. Some are from an aggrieved minority running Linux or PowerPC Macs; but there are plenty of others. My experience is relatively good; other issues include broadcasts that only play the ads; or codec issues; or streams failing completely half way through a programme. Here’s a sample:

Believe me guys even if you had Windows OS the player still wouldn’t work its completely rubbish; 6 times i’ve tried to watch Britains Got Talent and it either vanishes, or skips etc.
Rubbish, rubbish, rubbish! BBC iPlayer is excellent compared to this, i’m quite disappointed!

Readers of this blog will know that I have nothing against Silverlight, though my interest is more in the application development side than video streaming. Still, the impact of one on the other should not be discounted. You can guess what the pundits in the ITV forum are calling for. It’s Adobe Flash, because they have seen it working well for the BBC and elsewhere.

Now transition to the development team as they put forward the question of whether to use Flash or Silverlight for their upcoming RIA (Rich Internet Application) project. If the exec responsible struggled to watch ITV player the night before, thanks as far as she can tell to the Silverlight plug-in, that becomes a factor in the outcome.

I understand why people blame Silverlight for these problems; but I realise that this may be wrong, cross-platform issues aside. Maybe ITV has inadequate servers; or there is some other technical issue, and Silverlight is innocent.

If you know the answer to this, please let me know or comment below.

Microsoft must realise, though, that this is the most visible use of Silverlight for many UK folk. Some may also remember how BBC iPlayer transformed its reputation when it moved from using primarily Microsoft technology – though not Silverlight, and made worse by poor peer-to-peer client software – to Adobe’s Flash platform. I suggest that Redmond’s finest give it some attention; though who knows, it may be too late.

.net, adobe, cloud computing, flash, java, microsoft, silverlight, software development, Sun, windows

RIA (Rich Internet Applications): one day, all applications will be like this

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I loved this piece by Robin Bloor on The PC, The Cloud, RIA and the future. My favourite line:

Nowadays very few Mac/PC users have any idea where any program is executing.

And why should they? Users want stuff to just work, after all. Bloor says more clearly than I have managed why RIA is the future of client computing. He emphasises the cost savings of multi-tenancy, and the importance of offline capability; he says the PC will become a caching device. He thinks Google Chrome is significant. So do I. He makes an interesting point about piracy:

All apps will gradually move to RIA as a matter of vendor self interest. (They’d be mad not to, it prevents theft entirely.)

Bloor has said some of this before, of course, and been only half-right. In 1997 he made his remark that

Java is the epicenter of a software earthquake, and the shockwaves are already shaking the foundations of the software industry.

predicting that Java browser-hosted or thin clients would dominate computing; he was wrong about Java’s impact, though perhaps he could have been right if Sun had evolved the Java client runtime to be more like Adobe Flash or Microsoft Silverlight, prior to its recent hurried efforts with JavaFX. I also suspect that Microsoft and Windows have prospered more than Bloor expected in the intervening 12 years. These two things may be connected.

I think Bloor is more than half-right this time round, and that the RIA model with offline capability will grow in importance, making Flash vs Silverlight vs AJAX a key battleground.

adobe, flash, internet, iphone

BT brings Ribbit to the UK via Salesforce.com

Ribbit is an internet service for integrating voice communications into web applications. It is a US start-up that was acquired by BT in July 2008, but until now has not been available to UK customers. Today at Cloudforce BT announced Ribbit for Salesforce.com, an extension to the Salesforce CRM application and platform. In essence it adds a voice mailbox to your Salesforce.com account, enhanced with voice to text transcription. You can receive voice messages and have them sent to you as SMS or email; you can also use it as a voice memo utility where you dial in yourself to record the message.

A typical use case is for recording voice notes immediately after a meeting, perhaps when you get back to your car. These notes can then be attached to contacts or prospects for later reference.

The feature also adds a Flash-based VOIP phone to Saleforce.com, so you can make calls from your computer (not that this is anything new).

The cost will be around £35 per month.

I asked at the press briefing whether the voice-to-text really works. It’s good enough, I was told; the interesting part is how it done. First the message is processed using third-party technology. The automatic transcription assigns a confidence level to each word or phrase, and where confidence is low a human corrects it. Despite human involvement it is still only 80% – 90% accurate. I would like to know more about how many messages end up needing human intervention and how that impacts the time it takes – overall we were told 5-10 minutes for transcription on average. It would also be interesting to know who is doing this, where they are and how much they are paid – it sounds like an ideal use for Amazon’s Mechanical Turk.

Ribbit is also an example of Enterprise Flash. Its API is Flash/Flex. This works out well for Salesforce.com integration, as Salesforce.com also has a Flex API. It’s not so good for mobile devices, partly because Flash is not always available (hello iPhone), and partly because Flash Lite does not give access to a microphone, making it useless for voice communication. Apparently a REST API is also under development, though that won’t solve the client piece.

BT says there is more to come, both in terms of other Ribbit applications, and integration with other BT services.

My reaction: Ribbit/Salesforce.com integration looks convenient but is it really worth £35.00 per month, when you could just record notes on a portable device instead? Well, the big feature turns out to be the automatic transcription. One BT guy at the meeting says he uses the service to have his voicemail emailed to him, and as a result rarely needs to dial-in to listen to the message. That has real value – text is better than voice for lots of reasons. That said, is the transcription service really good enough? I sensed some hesitancy about this, though with human involvement it certainly could be.

.net, adobe, facebook, flash, microsoft

Flash library for Facebook, Silverlight library for MySpace

Adobe and Facebook have announced that ActionScript 3, the language of Flash 9 and higher, is now officially supported by FaceBook along with JavaScript and PHP. Information about coding for Facebook with Flash is here, and the library itself is on Google Code.

MySpace has announced the MySpace Silverlight SDK which will be hosted on Microsoft’s CodePlex open source site. The focus of the Microsoft Silverlight work seems to be on wrapping the Open Social API used by MySpace in a C# library.

Note that there is already documentation on creating Flash applications for MySpace. On the Facebook side, here’s an intriguing fact: there’s also an Fb:silverlight tag, though the documentation remarks: “For now this feature has no functionality.” Fb:swf is better supported. David Justice has been working on a Facebook library for Silverlight. It’s clear though that Flash is more widely accepted and supported on both platforms, reflecting its maturity and broader acceptance.

Smart developers can already devise code to access the public APIs of platforms like Facebook and MySpace from a variety of clients; this is about making that easier. It benefits the social networking sites if a wider group of developers has access to its platform, and with the advantages of multimedia features; equally it benefits the plug-in vendors if their runtime works smoothly with the broadest possible range of services. Therefore we should expect more of this type of announcement.

It is interesting to see technology partnerships bridging political divides. Microsoft has a stake in Facebook, for example, while Google has a partnership with MySpace.

Perhaps the most interesting outcome may be more Facebook applications based on AIR, Adobe’s Flash platform for the desktop. The existence of AIR applications like Twhirl and Tweetdeck has significantly boosted Twitter; maybe it is now Facebook’s turn.

adobe, amazon, google, ibm, internet, microsoft, Sun

Open Cloud Manifesto – but from a closed group?

I’ve read the Open Cloud Manifesto with interest. It’s hard to find much to disagree with; I especially like this point on page 5:

Cloud providers must not use their market position to lock customers into their particular platforms and limit their choice of providers.

Companies like IBM won’t do that? I’m sceptical. Still, it is all very vague; and companies not on the list of supporters have been quick to point out the lack of any effort to achieve cross-industry consensus:

Very recently we were privately shown a copy of the document, warned that it was a secret, and told that it must be signed "as is," without modifications or additional input.  It appears to us that one company, or just a few companies, would prefer to control the evolution of cloud computing, as opposed to reaching a consensus across key stakeholders

says Microsoft’s Steve Martin. Amazon, perhaps the most prominent cloud computing pioneer, is another notable absentee.

It is a general truth that successful incumbents rarely strive for openness; whereas competitors who want to grow their market share frequently demand it.

The manifesto FAQ says:

There are many reasons why companies may not be listed. This moved quickly and some companies may not have been reached or simply didn’t have time to make it through their own internal review process.

A poor excuse. If a few more months would have added Microsoft, Amazon, Google and Salesforce.com to the list, it would have been well worth it and added hugely to its impact.

That said, I’ve found Amazon reluctant to talk about interoperability between clouds, while Salesforce.com makes no secret of its lock-in:

… you are making a platform decision, and our job is to make sure you choose our platform and not another platform, because once they have chosen another platform, getting them off it is usually impossible.

said CEO Marc Benioff when I quizzed him on the subject. I guess it could have taken more than a few months.

adobe, microsoft

Sys-con vs Aral Balkan in Web 2.0 war over intellectual property

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Aral Balkan is well-known in the Adobe Flash community as an independent speaker and developer; I first came across him a few years back as a champion of open source Flash. On Friday Balkan was surprised to find that he was apparently a key author at Ulitzer.com, a new online publication from Sys-con media which has been launched with the extravagant claim:

Ulitzer is designed to replace Wikipedia with Its three dimensional live content offerings and dynamic topic structure.

Balkan found that he had an entire sub-domain on Ulitzer devoted to his work, with articles he had written. He had not been consulted about this or offered any payment and was indignant, declaring on Twitter (note the sub-domain has been removed):

WTF is Ulitzer and why am I listed as an author on it? Sys-con, remove me now!!! http://aralbalkan.ulitzer.com

He was not alone; and along with a number of other authors contacted sys-con to have his content removed. Balkan expressed his feelings in a series of tweets using the tag @plagiarismtoday and remarking that:

They’ve never had any respect for authors/speakers. I was once announced as speaking at an event I wasn’t approached about!

Fair enough; and the drama could have ended there, except that Sys-con decided to fight back on its blog.

Sys-Con libels me, calls me a "gay son of a bitch" in article titled "Turkish Fags Who Live in London"

tweeted Balkan in response to an intemperate blog post, letting loose a salvo of tweets expressing his emotions towards the company.

Next up, Sys-con blogged under the heading Turkish Web Designer declares Death on Twitter:

Company representatives contacted the Interpol and Scotland Yard to locate the Turkish Web Designer who is suspected to live in London. Aral Balkan seemed to be organizing a Twitter group who may harm the company representatives according to his Twitter logs.

and going on to recall the attempted assassination of the Pope John Paul II.

All very silly; though in saying that I don’t want to underestimate the impact this kind of outburst can have on individuals – it can be profoundly disturbing. Certainly it is not the way a reputable media company should behave. It strikes me that Sys-con has underestimated the influence of a popular individual armed with Twitter, a blog, and the attention of numerous influential folk at companies including Adobe and Microsoft, which are Sys-con’s advertising clients or potential clients – Sys-con’s site is currently plastered with ads for Microsoft’s Visual Studio.

The episode interests me because at heart it is a battle over intellectual property. One way to look at Ulitzer.com is that it gets free content from others and profits from it – something which Experts Exchange also does, but in that case successfully and openly. That’s worrying for those of us who make a business from selling our content. The episode is causing some bloggers to have second thoughts about the Creative Commons license:

Take a scroll down the right-hand side of this blog and you will see that I have removed the Creative Commons License and reverted to specific copyright protection.

Why? Some rather interesting facts have come to light about a certain publishing house over the last few days. It seems that they are doing nothing short of scraping blogs and recycling content under the auspices of a "publishing portal" labelled with their brand, claiming the original blog authors as their own featured authors as if the content was written specifically for them.

says Robert Turrall.

I doubt Sys-con need fear assassins; but it should not under-estimate the power of a community or the importance of reputation.

adobe, internet, java, microsoft, silverlight, software development, Sun, web authoring

Tim Bray’s contrarian views on Rich Internet Applications

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There’s a though-provoking interview with Sun’s Tim Bray over on the InfoQ site. One of his points is that Rich Internet Applications aren’t worth the hype. He says that web applications are generally better than desktop applications, because they enforce simplicity and support a back button, and that users prefer them. He adds:

Over the years since then I have regularly and steadily heard them saying: "We need something that is more immersive, more responsive, more interactive". Every time without exception that somebody said that to me, they have either been a developer or a vendor who wants to sell the technology that is immersive or responsive, or something like that. I have not once in all those years heard an ordinary user say "Oh I wish we go back to before the days of the web when every application was different and idiosyncratic … ".

In further gloomy news for advocates of Adobe Flash, Microsoft Silverlight or Sun’s own JavaFX he adds:

I suspect that the gap in the ecosystem that lies between what you could achieve with Ajax and what you need something like Flash or JavaFX or Silverlight to achieve is not that big enough to be terribly interesting.

I think there is a lot of truth in what he says, and I still regularly see Flash applications or Flash-enabled sites where I wish the developers or designers had not bothered. Nevertheless, I don’t go along with it completely. I’m typing this post in Live Writer, a desktop application, when I could be using the WordPress online editor. The reason is that I much prefer it. It is faster, smoother, and easier to use.

Another example is Twitter clients. I use Twhirl though I may switch to Tweetdeck; both are Flash (AIR) applications running as it happens outside the browser. I’d hate to go back to interacting with Twitter only through web pages.

I agree there there is some convergence going on between what we loosely call Ajax, and the RIA plug-ins; Yahoo Pipes apparently uses the HTML 5 Canvas element, for example, using this Google Code script for IE support. I’m glad there is a choice of RIA platforms, but I don’t see either Flash or Silverlight going away in the forseeable future.

It’s worth recalling that the RIA concept began with the notion that a rich user interface can be more productive and user-friendly than an HTML equivalent. I’ve written a fair amount about the legendary iHotelier Broadmoor Hotel booking application which kind-of kicked it off – and I’ve interviewed the guy who developed it – and it was undoubtedly motivated by the desire to improve usability. As far as I can tell it achieved its goals, which were easy to measure in that online bookings increased.

Multimedia, rich visual controls, Deep Zoom, offline support, pixel-level control of the UI; there’s a lot of stuff in what we currently call RIA that is worthwhile when used appropriately.

Another twist on this is that RIA is enabling a more complete move to web applications, by reducing the number of applications that do not work either in the browser, or as offline-enabled Flash or Silverlight.

Still, Bray is right to imply that RIAs also increase the number of ways developers can get the UI wrong; and that in many cases HTML with a dash of Ajax is a better choice.

I think the RIA space is more significant than Bray suggests; but his comments are nonetheless a useful corrective.